The Devil’s in the Detail operating a 24x7 library September 2015 Curtin University is a trademark...
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The Devil’s in the Detail operating a 24x7 library
September 2015
Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider code 00301J
Authors Heather McLenaghan and Nicola Carson Curtin University, Perth, Western Australia Presented by Heather McLenaghan
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Introduction• Evolution– The gradual development of something
• Protect, archive, store and save resources for information & recreation– Searchable discovery system and trained staff
• Services and physical environment– From student surveys
• Longer hours and different study spaces
• Curtin Vision– International leader in research and education– University provided a refurbishment budget
Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider code 00301J
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Perth Technical College Circa 1950
WAIT Library Mid 1970s
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How did we get here?• 2008-2009– Start extending hours for study and exam weeks– Early opening with Limited staff
• 2010-2012– Static hours while refurbishment plans were approved
• 2012-2013– Study hall environment until midnight with Limited Services
• 2014– Extended hours to 2am– Other floors opened gradually throughout year
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The Future
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Challenges along the way
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Since the start of 24x7• Study Support
• Student IT support
• Student experience
• Kalgoorlie Campus
Extra Opening Hours
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The Future
Marketing
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Conclusion
• Students slow to respond to 24x7 model
• Curtin Annual Student Satisfaction survey– Opening hours • 88% in 2013• 94% in 2014
• Anticipated improvement in the Survey results as the model evolves further
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The End
The EndReferences:
All images copyrighted Curtin University
Clipart from Microsoft.com