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S U C C E S S S TO RY: S A L E S F O R C E

T HE D ATA P R O T EC T ION E X P E R T S AT E MC P R O T EC T T HE IR S A L E S F OR C E D ATA W I T H S PA NNING B A C K UP

When the world’s top provider of data protection solutions needed to protect their own Salesforce data, they chose Spanning Backup for Salesforce to do the job. EMC’s Data Protection Solutions division trusts Spanning’s cloud-to-cloud backup and restore solution to keep data safe and available, with automated, daily backups and reliable recovery that accurately restores data in seconds from any point in time.

Now, the division’s Salesforce users and administrators are empowered to resolve their own data loss concerns with easy on-page restore, delivered directly through a tab inside the Salesforce application, allowing time and energy to be spent on innovation instead of worry over SaaS data protection and compliance.

EMC is a global leader in enabling

businesses and service providers to

transform their operations and deliver

information technology as a service

(ITaaS). The Data Protection Solutions

portfolio within the company consists

of a best-of-breed combination of

data protection solutions, which since

2014 has included Spanning Backup

for Google Apps, Salesforce, and

Office 365.

When EMC Data Protection Solutions first started using Spanning Backup for Salesforce, senior manager Dave Medlicott was constantly checking backups to be sure everything was going smoothly. Now, all that close attention hardly seems necessary.

“Every time I check, it’s going perfectly,” says Medlicott. “The data is always 100% backed up, and I feel like I can just trust that that’s how it’s going to be anytime I check on it.”

EMC

70,000 employees

Technology

Spanning Backup for SalesforceB A C K U P Y O U C A N T R U S T C O M P L E T E LY

C U S T O M E R P R O F IL E

O R G A N I Z AT I O N

O R G A N I Z AT I O N S I Z E

I N D U S T RY

P R O D U C T S U S E D

“Every time I check, the backup is going perfectly. The data is always 100% backed up.”

Dave Medlicott

S E N I O R M A N A G E R , S A L E S F O R C E E M C DATA P R OT E C T I O N S O L U T I O N S

“It’s a one-time set-it-and-forget-it thing that’s just going on in the background, backing up the data.”

Dave Medlicott S E N I O R M A N A G E R , S A L E S F O R C E E M C DATA P R OT E C T I O N S O L U T I O N S

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© 2016 Spanning Cloud Apps LLC. All Rights Reserved. 0416 - 4561

Being able to trust that Spanning Backup for Salesforce is performing aspromised is critical in the EMC Data Protection Solutions sales environment,where up to 1500 reps count on having their data in Salesforce readilyavailable to them at all times.

“With Spanning, I know that if someone accidentally deletes something, wecan recover it. If anything bad happens, we’re good,” says Medlicott. And heknows from experience: “One of our admins was using the Excel connector todo a mass update of 13 Opportunities, and she inadvertently clicked ‘Delete’ instead of ‘Update’. Because we use Products on our Opportunities, the child records could not be recovered from the recycle bin. We used Spanning Backup to restore the records as they were saved earlier that day.”

Before choosing Spanning Backup for Salesforce, the organization relied exclusively on the Salesforce manual weekly export to handle their backup needs.

“If you’ve ever done Salesforce backups using their standard backup tool, you know it’s not easy,” says Medlicott. “It sends you this massive email with your backup data, and you have to store it somewhere – who has time for that?”

With Spanning Backup for Salesforce, “Everything you need is right there in one place,” says Medlicott. “It’s a one-time ‘set-it-and-forget-it thing’ that’s just going on in the background, backing up the data,” explains Medlicott. Better still, Spanning Backup is delivered through a tab directly inside the Salesforce application, putting backup, restore, and status reportingfeatures at each user’s fingertips.

Spanning, an EMC company and a leading

provider of backup and recovery for SaaS

applications, helps organizations to protect

and manage their information in the cloud.

We provide powerful, enterprise-class data

protection for Google Apps, Salesforce, and

Office 365. Spanning Backup is the most

trusted cloud-to-cloud backup solution for

thousands of companies and millions of users

around the world. Try a 14-day trial by visiting

spanning.com/start-free-trial.

EMC Data Protection Solutions was already using Spanning Backup for Salesforce before EMC acquired Spanning in October 2014.

“Spanning Backup is one of the solutions we offer as part of our best-of-breed approach to data protection,” says Medlicott. “And we used it ourselves, which provided our sales team with a great reference account.”

“I’d recommend using Spanning,” Medlicott concludes, “because if you’re not doing backups, you’re asking for trouble—and if you are doing backups,whatever you’re using now isn’t as simple as Spanning.”

“If you’re not doing backups, you’re asking for trouble – and if you are doing backups, whatever you’re using now isn’t as simple as Spanning.”

Dave Medlicott

T H E E A S Y WAY T O P R O T E C T S A L E S F O R C E D ATA

T H E C O N F ID E N C E IN S PA N N IN G B A C K U P T O O F F E R I T T O E M C C U S T O M E R S

A B O U T S PA N N IN G B Y E M C

S E N I O R M A N A G E R , S A L E S F O R C EE M C DATA P R OT E C T I O N S O L U T I O N S

“With Spanning, I know that if someone accidentally deletes something, the backup is done and we can recover it.”

Dave Medlicott S E N I O R M A N A G E R , S A L E S F O R C E E M C DATA P R OT E C T I O N S O L U T I O N S