The Danube Water Program

Danube Water Program - Services context

Sustainable services

Smart policies

Strong utilities

High levels of access to services

Ocean

ia

Sub-Sah

aran A

frica

Cauca

sus a

nd Cen

tral A

sia

South-ea

stern

Asia

Southern

Asia

Wes

tern A

sia

Easter

n Asia

Northern

Afri

ca

Latin A

meri

ca an

d the C

aribbea

n

Develo

ped co

untries

Danube R

egio

n0

10

20

30

40

50

60

70

80

90

100

Water Sanitation

Source: Joint Monitoring Program

Significant lag on WW treatment

Source: ICPDR

Need for the ProjectInvestments in infrastructure upgrading have not been matched consistently with required institutional support for appropriate operation, maintenance and management competencies to keep up with the dynamic changes. …Often, investment decisions lack strategic perspective and lead to short lifespan of assets which can make it difficult to reverse the trend of increasing operating and re-investment costs, rising environmental risks and, finally, shrinking consumer satisfaction.World Bank, Project Appraisal Document, Danube Region Water Supply and Wasterwater, July 19, 2012.

Albania

Target countries

Bosnia and Herzegovina

Bulgaria

Croatia

Macedonia

Montenegro

Moldova

Romania

Serbia

Ukraine

Kosovo

Key pointsThe Program works with regional, national and local stakeholders to:

• Promote an informed policy dialogue around the core challenges facing the sector; and• Strengthen technical and managerial capacity of the sector´s utilities and institutions

Implemented jointly by the World Bank and IAWD Financed by the Austrian Govenment with EUR 4,5 M Three years duration (2013-2015)

Sector governanceand structure

Regulation, tariffs and subsidies

Asset managnt

and investment planning

Service efficiency imp-

rovements

Bench-marking

I

II

III

V

IV

Analytical and Advisory Work Knowledge sharing platform Capacity Development

Five Program Pillars I. Sector governance and structure II. Regulation, tariffs and subsidies III. Benchmarking IV. Asset management and investment planning V. Service efficiency improvements

Three Main Instruments Analytical and advisory work Knowledge sharing platform Capacity development

Competitive Grant

„The program will support country (or groups of countries) specific capacity building and institutional strengthening for utility management and operational practices.“

Two funding cycles:• Fall 2013: 71 submissions received, 14 projects chosen, 7 under consideration• Spring 2014: second call

List of successful applicants (1)

1) Improvement of National Benchmarking System in Ukraine – National Commission for Public Utilities Regulation

2) Training of Managers, Engineers and Members of AMAC – Moldova National Association of WSS Utilities (AMAC)

3) Strengthening the Water Training Centre and Water Utilities to Boost Operation Practices - Water Training Centre – FCFPPDA (ARA) (Romania)

4) Benchmarking in the Bulgarian Water Sector – Bulgarian Water Association5) Improvement of Water Management Through Business Performance and Forming

Association – PUC Naissum Nis (Serbia)6) UTVSI DVGW Technical Rules for Drinking Water Supply – Assoc. for Water Technology

and Sanitary Engineers (Serbia)7) Editing Technical Rules for Drinking Water and Wastewater in Bosnian Language – VIK

Sarejevo (BiH)

List of successful applicants (2)

8) Development of GIS for Water and Sewage Network of East Sarajevo – UC Waterworks East Sarejevo (BiH)

9) Capacity Development for Improvement of Performance of Water Utilities: Regulation, Efficiency and Quality – Macedonian Water Utility Association (ADKOM)

10)Reduction of NRW – PUC Vodovod – Kumanovo (FRY Macedonia)11)Development of Young Professionals Network – SHUKOS (Kosovo) 12)Developing a Framework and Business Model for a Western Balkans Training Centre –

SHUKALB (Albania – Western Balkans)13)Development of a Training Course for Business Planning for Water Utility Associations –

SHUKALB (Albania – DWP Region)14)Strengthening the Capacity of Water Utilities in the Region with Benchmarking of Key

Performance Indicators – P.E. Vodovod Bistrica Biljelo Polje (Montenegro, BiH, Serbia)

www.danube-water-program.com

Launch Event, 22 – 24 May 2013, Vienna

DANUBE WATER PROGRAMANNUAL CONFERENCE 2014

8/9 MAY 2014VIENNA

Benchmarking for Utility Improvement

The objective of the Utility Benchmarking initiative is to support the implementation of at least one cycle of a benchmarking process in the Danube Region to help participating utilities improve their performance, with the support of 3-5 regional / national organizations.

Project preparation

Data collection

Data analysis & validation

Reporting Workshop EvaluationPublic report

Asset ManagementMethods

Ensuring Sustainability of Utility Operation

Utility Assessment & Recommendations

Cloud

RouterSwitch

EDAMS Management Systems Cloud Solution

Applications, Permits,

Licensing

Assets/Natural Resources –Management System

ManagementReporting

Training per Report type & &

Phase

On line access to GIS data &

reports

Workshops

Direct support & one to one assistance

Dissemination of Information

(Seminars, papers etc..)

Train the trainer

Develop and manage a training program for national water associations on Water SupplyWaste Water ManagementUtility Business Planning

European strategy for the Danube RegionPriority Area 4: „To Restore and Maintain the Quality of Waters“ Action 4: „To continue boosting major investments in building and upgrading urban wastewater treatment facilities across the Danube Basin, involving measures to build capacity at the regional and local level for the design at such infrastructure.“

Action 13: „To promote measures aimed at reducing knowledge deficits, developing and transferring tools, methods and guidelines concerning the safeguarding of drinking water supply“.

Thank Youwww.danube-water-program.org