The CULT in Culture: Building and Scaling an Army of Awesome People

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The CULT in Culture Building and Scaling an Army of Awesome People September 2014 #TechBUZZ2014 @danberger

description

This is the keynote I gave at MAVA's TechBUZZA 2014 at Georgetown. I share 5 lessons on how to build a culture that wins.

Transcript of The CULT in Culture: Building and Scaling an Army of Awesome People

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The CULT in CultureBuilding and Scaling an Army of Awesome People

September 2014 #TechBUZZ2014@danberger

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Let’s talk about people. Why me?

• Managed hundreds of people.

• Ran a 15k member association.

• Helped write an HR book.

• Former human capital consultant.

• Certified Human Capital Specialist.

• I’m a people person.

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Stats we’re proud of at Social Tables

• 9.1 employee satisfaction (August 2014).

• 92% employee retention in 2014.

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“Brands don’t create culture.

People create culture.”

September 2014 #TechBUZZ2014@danberger

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September 2014 #TechBUZZ2014@danberger

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Lesson 1:

Get everyone in the same room to talk about the soft stuff.

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September 2014 #TechBUZZ2014@danberger

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Lesson 2:

Iterate as you grow.

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September 2014 #TechBUZZ2014@danberger

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September 2014 #TechBUZZ2014@danberger

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Lesson 3:

Align everything in your company to the core values.

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“Inspire face-to-

face experiences.”

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Lesson 4:

Craft a shared vision with your team.

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Lesson 5:

Align your incentives to your mission/industry.

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“Don’t fuck up culture.”

September 2014 #TechBUZZ2014@danberger

-Brian Chesky