MAKING DIGITALThe Connected Traveler: How Digital is Transforming the Traveler Experience

Mindtree at a Glance

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“We engineer meaningful technology solutions to help

businesses and societies flourish.”

$600M Annual Revenue

15,000Mindtree Minds

16Years of Consecutive Growth

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Alice is an avid traveler for both business and leisure. Imagine the seamless travel experience that an airline can provide for a connected traveler like Alice…

The possibilities are boundless!

Syncing with email Price comparison Logistics

Destination suggestion

Trip story board

NotificationsBio-metric check in

Dedicated boarding timeiBeacons

Personalization

In-room Technology

Advanced search

In-flight

Social Connect

Augmented reality enabled navigation

Reward Loyalty Points

Expense Management

Review/Feedback

Travel planning

Pre-travel

During travel

Post-travel

Family/Friends notification

The Connected Traveler

Travel planning

Social Connect

Travel suppliers drip information about Alice’s destinationsthrough social feeds

Syncing with email

Alice’s Outlook is synced via the airlines email plugin. Alice triggers an airline search via Outlook

Trip story board

Airline builds trip storyboard based on Alice’s travel schedule

Price comparison

Flight and hotel options based on schedules, price and recommendation based on history

User Behavior Analysis

Suggests feature videos on interesting destination to help Alice plan her vacation.- based on user behavior, demographic & psychographic profile

Pre-travel

Notifications

Flight delay notifications and subsequent rescheduling of cab and hotel-reservation

Assigned boarding time

Alice is notified of the time-window to check-in and board

Baggage scan

Alice does a quick bag scan from her Mobile App. The bag tags are updated in the mobile app which enable real time tracking

Gate navigation via iBeacons

Coordinated proximity sensing devices synced with itinerary to notify Alice about dining options if she is early at the gate

Biometric check-in

Alice does a biometric check-in at the airline kiosk & arrives at Express Security at scheduled time

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During travel

Virtual reality storefront

Airline curates a special storefront of local goods based on Alice’s search and shopping history

Pre-ordering

GoPro and mobile hotspot pre-ordered by Alice is available for pickup at the gate

Personalization

Personalized cuisine and in-flight entertainment for Alice

Body sensors

Body sensors enable automatic temperature adjustments

In-room technology

Paperless travel

Electronic signatures for check-ins, avoiding physical paperwork

Mobile technology allows Alice to check into her hotel room with customized entertainment and room management

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Post-travel

Notifications

Airline notifies cab service and hotel of Alice’s estimated time of arrival

Expense Management

Final expense report for the trip created by the airline

Feedback

App asks for trip feedback

Reward points

Notification via wearables

Smart-phone enabled navigation to locate the cab/ rental car

Notification of reward points earned for the trip and purchases

Family/Friends Notification

Notifications about boarding, cab, hotel sent to designated family /friend

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The Connected Traveler: The Possibilities are Boundless

MAKING DIGITAL

Thank You