“The Complete CIO” In Search of the Holy Grail John Kolm
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Transcript of “The Complete CIO” In Search of the Holy Grail John Kolm
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“The Complete CIO”In Search of the Holy Grail
John Kolm
In an efficient economy like this the only thing left with value, the only thing that's unique, is the human being.
Esther Dyson
Chairman
Internet Corporation for Assigned Names and Numbers
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Starting Inside Reality
What is the primary goal of any company?
What is the primary goal of any individual?
To survive
Survival of :
My job My importance
My reputation My investment
Until I have Survival, nothing else seems real.
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What creates Survival?
Staying Inside Reality
– Controlling the world
– Guaranteeing Job security
– Stopping change
– Having High Spirits
– Narrow Task focus
– Creating Good strategies
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Spirit
Intellect
Task
Emotion
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Rocks
•Rocks•Gravel•Sand•Water
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Rosy Pictures
Edicts
Technical and Budget
“Team Building”
Elite organisations
Rubbish and noise
Many other inputs
GoodIdeas
The Imparter/s
The Impartees
Results
Simulation
Simulation
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PeopleCommunicationFunSpiritTeamworkUnityVisionValues
ResultsProfitGet it doneEfficiencyNo diversionsHard workNo bullSerious
“Touchy Feely” “Economic Rationalist”
?
Is there any common ground that is real?
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Reflection - What Winners Do
Reflection
Ethics and Values
Behaviours
StrategiesFeedback
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• Existing systems all valid• …and must be promoted.
No new dogma
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We want answers, excitement, control, our own game to play, human energy,
happiness and personal success.
We are all on a Quest in life
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Toyota – The Change TeamToyota – The Change Team
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What we did with the team• The Change Leaders did a Simulation
• We decided who else in Toyota to include
• We then ran more Simulations at Toyota
• The “Change Leadership” group grew
• They spread the message to 3000 staff
• Business benefits followed - see next slide
• They reflected, followed up, and continued.
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• Motivation
• Workplace Safety
• Management support and confidence
• Communication process revolutionised– Dollar savings - Problems avoided– Dollars made – Processes improved– Harmony – Workforce issues improved
Business Results – Summary
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Business Results – Measurement
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