The challenges of big data- how to assess your company's big data capability - Christine Andrews,...
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Transcript of The challenges of big data- how to assess your company's big data capability - Christine Andrews,...
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How To Make Your Company Big Data Capable June 2014
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I’ll Cover
• What’s all the fuss about? • The challenges of Big Data • How can you tell how well you’re doing • Who’s doing Big Data well • How to make your organisation more “data capable” • Beware of DPA in your Big Data Programme
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IBM and Sas Definitions of Big Data
Variability and Complexity
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Yes considerably 46%
Only slightly 47%
Not at all 3%
Don't know 4%
Has your organisations database grown over the last year?
Databases get bigger in 2014
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Sas and Economist Survey
Aware of power of data but not exploiting data collected Need for defined data strategy Talent matters as much as the technology Growth in web tracking and Social media data
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Data Challenges in 2014
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%
Don't know
Creating a single customer view
Increase in customer data
Threat of tighter data regulations
Building data and insight skills in house
Ensuring data security and data governance
Improving insight and analytics
Enhancing data quality
What data challenges do you foresee for you/your organisation in 2014?
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Why do you need Big Data?
• Recalculate entire risk portfolios • Mine customer data for new insights • Quickly (and I mean quickly) identify the customers
who matter most • Send tailored communication to mobile devices at
exactly the right time • Analyse data from new social media
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Whole new set of challenges
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You don’t know what you don’t know
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How to work out where you are
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Example Questions
• Is there a centralised, cross functional analytics unit? Such as a CoE? • Does the business have access to adequate business intelligence
analytical skill? • Are data driven market simulations in use in the organisation?
• Questions complied from a wide data bank
Data Insight & Analytics (BI) QuestionsContemporary Best Practice 6Data Identification 1Executive Sponsorship 1Future Adoption 3Information Foundation 3Insight strategy 3Optimal organisation 5Skill Base 1
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The Data Maturity Curve
Aware Have issues but doing little about them
Reactive Can fix some issues as they arise but can’t fix/identify root cause.
Proactive Can address root cause and stop issues before they occur. Conducts ongoing monitoring.
Managed Has a mature set of practices. Identifies and fixes issues but also defines strategy in a manner focussed on information development.
Optimal Centre of excellence. Information development is a core competency across strategy, people, process, organisation & technology
Based on the MIKE2.0 Methodology
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People
0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Audits Benchmarking
Common Data Services
Communication Plan
Dashboard (Tracking / Trending)
Data Analysis
Data Capture
Data Ownership
Data Quality Metrics Data Quality Strategy
Data Standardisation
Data Validation
Executive Sponsorship
Functional Requirements
Master Data Management
Privacy
Security
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Technology
Data Analysis Extent to which data analysis technologies are appropriately deployed
Data Quality Metrics Considers the inclusion of automated data quality metrics
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Compliance
0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Audits
Metadata Management
Data Quality Metrics
Data Analysis
Security
Issue Identification
Service Level Agreements
Data Subject Area Coverage
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Big Data in Action
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Data Strategy and
compliance
Data Team
Solving data quality at source
3rd Parties
Roadmap
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Impact of EU Legislation
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Summary
• Big Data - start collecting (but make sure you give customers a reason…)
• Get the basics locked down (quality, integration) - drive value strategically (insight, governance)
• Don’t forget the data people • Be mindful of how regulations may impact
your big data programme
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Source Material www.dataiq.co.uk/IW2014