The Better Tomorrow Plan is Sodexos plan for a better future. International Green Building Summit 20...

The Better Tomorrow Plan is Sodexo’s plan for a better

future.

International

Green

Building

Summit20 February 2012

1

Sodexo in BriefOVERVIEW

2Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW

Sodexo, founded in 1966 in Marseilles, France, by Pierre Bellon, Chairman of the Board of Directors, is built on a philosophy that today unites the Group’s 391,000 employees throughout the world.

FY2011 Financial HighlightsOVERVIEW

Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW 3

* Average rate for Fiscal 2011: 1 EUR = 1.3896 USD

EUR 16 billion USD 22.2 billion* of revenues

391,000 employees

22nd largest employer worldwide

33,400 sites

80 countries

50 million consumers every day

Our MissionOVERVIEW


It is twofold:

Improve the Quality of Daily Life of all who we serve

Contribute to the economic, social and environmental development of the communities, regions and countries in which we operate.


Our Quality of Life Services

.

OVERVIEW

Quality of Life services play an important role in the progress of individuals and the performance of organizations.

Our Quality of Life ServicesOVERVIEW


On-site Service Solutions

Sodexo designs, manages and delivers an unrivaled array

of Quality of Life service solutions through 3 activities:

Personal and Home Services

Motivation Solutions

Available in 8 client segments:

That fall into 3 service categories:

Divided into 4 main service categories: Corporate

Defense Justice Remote Sites Health Care Seniors Education Sports & Leisure

Employee Benefits Incentives and

Recognition Public Benefits

Childcare Tutoring/lifelong

learning Concierge services In-Home Senior

Care

Sodexo - ranked in various CSR Indicies OVERVIEW


The Group has been:

Named global leader in its sector for the fourth

consecutive year in the Dow Jones Sustainability Index

(DJSI)

Also listed in the DJSI World and DJSI STOXX indexes

since 2005

Ranked 2012 Sector Leader and 2012 Gold Class in the

SAM Sustainability Yearbook 2012

Covalence Index: the Group is ranked among the most ethical companies

Ethibel Excellence Index since July 2010

ASPIEUROZONE Index (VIGEO) since 2004

Business in the Community (BITC) Corporate Responsibility Index since 2007

ECPI Ethical Index €uro since 2008

Fédéris ISR Euro index since June 2010

Our Sustainability Road MapOVERVIEW

The BETTER TOMORROW PLAN launched in 2009 is Sodexo’s plan for a better future


• 3 priorities• 14 commitments• 1 journey forward covering • 80 countries• 33,400 sites• Engaging our 391,000 employees

The Better Tomorrow PlanOVERVIEW


The fundamentals that serve as the cornerstone of a responsible company.

Three priorities with 14 commitments to action:

• Actively promote Nutrition, Health and Wellness

• Commit to Local Communities

• Protect the Environment

In dialogue and joint actions with our stakeholders.

Progress for our EmployeesWE ARE

Progress in the areas of:• Business Integrity• Human Rights• Employee Springboard• Diversity and Inclusion• Health and Safety

% of employees who rate Sodexo

as a better employer than its

competitors


85%

More than 20,000 managers from 60 countries have been trained through our Better Tomorrow Plan e-learning platform.

In addition to our Group Fundamentals

14Commitments

AWARENESS AND BEHAVIOUR ACTIONS ON ENERGY, WATER AND WASTE

Subject Matter Expert Working Groups and Leaders are continuing to:• Raise awareness worldwide on the guidelines defined during Fiscal 2011.• Define numerical targets to accelerate the achievement of our commitments.

WE DO


3 Priorites & 14 time based Commitments

70.5%Actively Promote Nutrition, Health & Wellness

• We will develop and promote health and wellness solutions for our clients, consumers and employees in all the countries where we operate by 2015.

• We will provide and promote varied and balanced food options at all our clients’ sites by 2012.

• We will provide and promote choices with a reduced intake of sugar, salt and fats at all our clients’ sites by 2015.

Commit to Local Communities

• We will fight hunger and malnutrition through our STOP Hunger program in all the countries where we operate by 2020.

• We will support local community development in all the countries where we operate by 2015.

• We will increase the purchase of products sourced from fairly traded certified sources by 2015.

Protect the Environment

SUSTAINABLE SUPPLIES

• We will ensure compliance with a Global Sustainable Supply Chain Code of Conduct in all the countries where we operate by 2015.

• We will source local, seasonal or sustainably grown or raised products in all the countries where we operate by 2015.

• We will source sustainable fish and seafood in all the countries where we operate by 2015.

• We will source and promote sustainable equipment and supplies in all the countries where we operate by 2020.

. ENERGY & EMISSIONS

• We will reduce our carbon footprint in all the countries where we operate and at clients’ sites by 2020.

WATER & EFFLUENTS

• We will reduce our water footprint in all the countries where we operate and at clients’ sites by 2020.

MATERIALS & WASTE

• We will reduce organic & waste in all the countries where we operate and at clients’ sites by 2015. We will support initiatives to recover organic waste.

• We will reduce non organic waste in all the countries where we operate and at clients’ sites by 2015. We will support initiatives to recover non organic waste.

3Priorities

14Commitments&

Nutrition and Health Year

A focus on Nutrition and Health• Creating a Group dietician network involving our 3,000 plus dieticians.• Define the 10 universal GOLDEN RULES for Nutrition, Health and Wellness.

% of countries developing and

promoting health and wellness

solutions

ACTIVELY PROMOTE NUTRITION, HEALTH AND WELLNESS


95.8%

Health and WellnessVaried and Balanced Food OptionsReduced Sugar, Salt and Fats

Economic and social development of communities

Number of countries having implemented the

STOP Hunger initiative

COMMIT TO LOCAL COMMUNITIES


42

Fight against Hunger & Malnutrition - STOP HungerLocal Community DevelopmentFairly Traded Certified Products

Sodexo operates in 80 countries and 97% of our 391,000 employees worldwide are hired locally.

Over 80% of our products are sourced locally.

AWARENESS AND BEHAVIOUR ACTIONS ON ENERGY, WATER AND WASTE

Subject Matter Expert Working Groups and Leaders are continuing to:• Raise awareness worldwide on the guidelines defined during FY2011.• Define numerical targets to accelerate the achievement of our commitments.

• Ongoing partnership with the WWF.

% of sites implementing

initial awareness & behaviour

steps to reduce energy

consumption

PROTECT THE ENVIRONMENT


Reducing the impact on the Environment

• Sustainable Supplies• Energy and Emissions• Water & Effluents• Waste and Materials

70.5%

Connected to many StakeholdersWE ENGAGE

WE COMMIT TO ENGAGING WITH OUR STAKEHOLDERS

> We influence practices at the sites where we operate and beyond.

Countries involved in leading stakeholder

forums


63%

> We listen to our stakeholders and maintain a dialog with them.


Measuring & reporting our performance

Defined, implemented & consolidated a range of indicators in order to monitor & manage the achievement of our Plan.

Progress indicators

Impact indicators

Our performance is reported annually in our CSR Progress Review available on line.

17

Its a big challenge only surpassed by our determination to succeed!

from reception to the maintenance of scanners and laboratory equipment,

from foodservices to construction management, from management of data centers to leisure cruises, from housekeeping to rehabilitation services at correctional

facilities …

Our On-site Service Solutions are available in 8 client segments

Our Quality of Daily Life services On-site Service Solutions

Our Motivation Solutions fall into 3 service categories:

Our Quality of Daily Life services Motivation Solutions

Employee BenefitsTransport, gifts, meals, personal care, leisure activities, education…

Incentives and Recognition Programs to motivate, retain and reward employees

Public BenefitsCulture, assistance, training, employment…

Our Personal and Home Services are divided into 4 main service categories:

Our Quality of Daily Life services Personal and Home Services

ChildcareDesign and management of childcare centers on behalf of local authorities and companies

Tutoring / lifelong learningIn-home tutoring, training in languages, music and computers…

Concierge servicesDry cleaning, in-home services, travel or events organization…

In-Home Senior CareLight housekeeping, transportation, meal preparation…

The Better Tomorrow Plan is Sodexos plan for a better future. International Green Building Summit 20...

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