THE BEST BUY CLUB INFORMATION g 2010.11...

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THE BEST BUY CLUB INFORMATION GUIDE 2010.11

Transcript of THE BEST BUY CLUB INFORMATION g 2010.11...

Page 1: THE BEST BUY CLUB INFORMATION g 2010.11 canuckscanucks.nhl.com/v2/ext/PCS/1011/mar2811_bbcinfo.pdfAvaya Champions Club and all concession stands ARAMARK provides food and beverage

T 604.899.GOAL • F 604.899.4601 • canucks.com • rogersarena.ca THE BEST BUY CLUB INFORMATION gUIdE 2010.11

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TABLE OF CONTENTS

THE BEST BUY CLUB Club Overview 4

TICkETS Vancouver Canucks Tickets 5 Change Of Address 5 Refund Policy 5 Replacement Policy 5 Best Buy Club Concert Package 6

ACCESS Directions To The Game 7 Public Parking 8 Access For Events 9 Elevators 9 Public Transportation 9

gENERAL CONTACT INFORMATION Internet Address 10 Telephone Numbers at a Glance 10 E-Mail Addresses 10

PREMIUM CLIENT SERvICE Premium Client Service Contact Information 11 Concierge Service 12 Rogers Arena Box Office 13 Hospitality Suite Rental 13 Tours 13

AddITIONAL AMENITIES: Restaurants & Lounges 14 Security 14 First Aid & Emergencies 14 Canucks Card 15 Access For Guests With Disabilities 15 Lost & Found 15 ATM Machines 15

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SEATINg INFORMATION Best Buy Club Seating Map 16

BEST BUY CLUB CATERINg Aramark Sports & Entertainment 17 Beverage Services 17 Billing Procedures 17

vANCOUvER CANUCkS TEAM STORE 18

POLICIES & PROCEdURES Access Times For Best Buy Club Members 19 Conduct 19 Guest List 19 Minors 19 Smoking 19 Alcohol Management 20 Cameras 20 Lights Out 20

BEST BUY CLUB RULES & REgULATIONS 21

gENERAL INFORMATION Seating 22 Rogers Arena Levels 22 Sound & Vision 23 Vancouver Canucks Schedule 24

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WELCOME TO THE BEST BUY CLUB. AN UNPARALLELEd APPROACH TO ExPERIENCINg A CANUCkS gAME OR EvENT AT ROgERS ARENA.

Two artistic and contemporary levels with 176 viewing seats, the Best Buy Club is located right down the hall from the General Manager’s box and press box, in the Canucks’ offensive zone for the first and third periods This “hockey expert’s” view allows you to see the play happen before it happens, an ideal spot to watch a Canucks game

Your Best Buy Club Canucks experience starts from the moment the elevator doors open A luxurious range of amenities await, including:

• anall-inclusivefoodandnon-alcoholicbeverageselection including raw bar and chef attended action stations

• afull-servicenohostbarofferingpremiumspirits,feature cocktails and an extensive wine list

• multipleflatscreenhighdefinitiontelevisionswhichwill allow you to experience the action wherever you are in the club, as well as other sporting events

• comfortableassignedseatingrangingfrombanquettesto bar stools

• dedicatedConciergestafftoprovideserviceexcellence

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BEST BUY CLUB MEMBER TICkET INFORMATION

vANCOUvER CANUCkS TICkETSPrior to the start of pre-season play, you will receive a complete package of all pre-season and regular season NHL tickets that have been purchased on your account for the Best Buy Club Complete details regarding playoff tickets will be forwarded to you late in the regular season

CHANgE OF AddRESSPlease advise your Account Executive immediately should your address or any other account information change

REFUNd POLICYUnfortunately,wecannotaccommodaterequestsforrefunds or exchanges on arena tickets once purchased

REPLACEMENT POLICYLike many other buildings across North America, Rogers Arena has implemented the bar-coding system to access the building for all events Therefore, in order to replace a lost or stolen ticket, the ticket seat number is needed Please call yourAccountExecutivewiththerequiredinformationandheor she will be happy to assist you

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BEST BUY CLUB MEMBER TICkET INFORMATION CONTINUEd

BEST BUY CLUB CONCERT PACkAgE RogersArenaattractsnumerousworld-classconcertsandeventsandtheBestBuyClubisauniqueareatoexperiencethem

Concert packages can be purchased for the season at an incremental cost Please contact your Account Executive to learn more about the concert package within the Best Buy Club

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ACCESS

dIRECTIONS TO THE gAMERogers Arena is conveniently located at 800 Griffiths Way in the heart of Vancouver’s theatre and entertainment district Easily accessible by public transit (“Stadium” Skytrain stop, near Gates 2,3, 10 and Rogers Arena Box Office), Rogers Arena is also within a 15 minute walk of over 14,000 parking spots Situated between the Georgia and Dunsmuir Street Viaducts, the facility is bounded by Griffiths Way to the west, Pacific Boulevard to the south, Expo Boulevard to the north, and Abbott Street to the east

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ACCESS CONTINUEd

PUBLIC PARkINgThere are numerous pay parking lots in the immediate vicinity for your guests Please refer to the following map for locations

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ACCESS CONTINUEd

ACCESS FOR EvENTSBest Buy Club members and guests may enter Rogers Arena through the entrance at Gate 16 in addition to the six public gates Gate 16 is on Level 000 with access from Abbott Street, and is located on the east side of Rogers Arena With the exception of children under the age of two, please be sure that you and your guests are ready to present your Best Buy Club tickets when arriving for an event For game and event access times, please refer to the Policies & Procedures section

ELEvATORSYou will find the east elevators at Gate 16 on ground Level 000 located on Abbott Street This gate is designated for usebypeoplewithdisabilitiesorguestsrequiringspecialassistance A passenger zone is available for easy drop off and pick up of guests Limousines may also drop off and pick up guests at Gate 16 while taxis are readily available at this location

PUBLIC TRANSPORTATIONRogers Arena is located in the downtown core, and is easily accessible by public transportation from anywhere in the lower mainland The Stadium Skytrain station is right next door and a number of bus routes pass close by Call Translink at 604 521 0400 for route information If you havequestionsregardingtransportationforthedisabled,call the Rogers Arena Guests with Disabilities Hotline at 604 899 7445

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gENERAL CONTACT INFORMATION

INTERNET AddRESSCanucks Sports & Entertainment and Vancouver Canucks Internet site: canucks com

Rogers Arena: rogersarena ca

TELEPHONE NUMBERS AT A gLANCE

dEPARTMENT NUMBER 50/50 Hotline 604 899 7850BBC CONCIERGE 604 899 7828Canucks Sports & Entertainment (main reception) 604 899 7400Canucks Team Store (during events) 604 899 2024 Canucks Team Store (business hours) 604 899 7590Disabled Services Hotline 604 899 7445EMERGENCY 604 899 7500Event Hotline 604 899 7410Group Tours 604 899 7440Group Ticket Sales, Canucks 604 899 4625Guest Services Center L 100 (during events) 604 899 2716Guest Services Center L 300 (during events) 604 899 2718Hospitality Suite Rental 604 899 GOALRestaurant Manager, Best Buy Club, Heather Sawatzky 604 899 7552

Restaurant Reservations Captains Room 604 899 7525 Wiser’s Centre Ice Grill 604 899 7525

Ticketmaster (charge by phone) For all Canucks games 1 855 523 6800 For all concerts and events 1 855 985 5000

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During regular business hours, please call your Account Executiveforanyinquiries.ThePremiumClientServiceTeamcan be reached at the following contact information:

The Premium Client Service Head Concierge phone number is 604 899 7410 This event line is answered by the Head Concierge on duty beginning approximately two hours before the event

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Deborah Boren, Director, Premium Client Service604 899 7653 Deborah Boren@canucks com

Rylan Jay, Account Executive

604 899 7468 Rylan Jay@canucks com

Lisa McNabb, Manager, Premium Client Sales & Service

604 899 7423 Lisa McNabb@canucks com

John MacIntyre, Manager, Premium Client Sales & Service

604 899 7496 John MacIntyre@canucks com

Samantha Docking, Account Executive

604 899 7621 Samantha Docking@canucks com

James Moore, Account Executive

604 899 7457 James Moore@canucks com

Adam Smith, Account Executive

604 899 7648 Adam Smith@canucks com

PREMIUM CLIENT SERvICE

Erin Scime, Administrative Assistant

604 899 7600 Erin Scime@canucks com

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CONCIERgE SERvICEOur professional Concierge team is readily available during events. They can assist you and your guests with any questions and concerns you may have, including the following specific matters:

• assistingwithdirectionsandinformationwithrespecttothefacility • informationaboutspecificeventsandticketing • transportation(includingarrangementsfortaxiorlimousineservice) • restaurantreservations • firstaidorsecurityissues • specialrequests

PREMIUM CLIENT SERvICE CONTINUEd

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PREMIUM CLIENT SERvICE CONTINUEd

ROgERS ARENA BOx OFFICEThe Rogers Arena Box Office is located next to Gate 10 on the north plaza off Expo Blvd Will Call is the best location to leave tickets should your guests need to pick them up at the last minute Please be reminded that proper photo identificationwillberequiredwhenclaimingtickets.TheRogers Arena Box Office is open Monday to Saturday, 9:30AM to 5:00PM During Vancouver Canucks games, the Rogers Arena Box Office will remain open until the end of the second period For concerts the Rogers Arena Box Office will remain open until the main act goes on stage Tickets may be purchased here for all Ticketmaster events in the city

HOSPITALITY SUITE RENTALSOne of the most popular premium seating areas in Rogers Arena continues to be our Hospitality Suites Watch a concert or special event from the 400 or 500 Levels and enjoy a fun and friendly atmosphere for fostering business relationships, rewarding exceptional performance or gathering family and friends For more information on booking a hospitality suite for a single event, please call 604 899 GOAL

TOURSWe will be pleased to arrange tours of Rogers Arena, during non-event times, for you and your guests Please contact your Account Executive to make arrangements for a behind the scenes tour that includes a close up look at some of thefacility’suniquefeatures.Largergrouptoursmaybebooked with our Tour Coordinator at 604 899 7440 There will be a nominal charge per person for larger groups

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BEST BUY CLUB CATERINg

ARAMARk SPORTS & ENTERTAINMENTARAMARK Sports & Entertainment is the exclusive provider of all food and beverage services at Rogers Arena, including Executive Suite catering services, the Best Buy Club, the Avaya Champions Club and all concession stands ARAMARK provides food and beverage services at more than 500,000 locations including professional sports facilities and convention centers in 15 countries ARAMARK Executive Suite catering staff works under the direction of award-winning Executive Chef David Speight

Restaurant Manager, Best Buy ClubHeather Sawatzky 604 899 7552

BEvERAgE SERvICESThe Best Buy Club has a fully stocked cash bar of beer, spir-its along with an extensive wine list The bar is open two hours prior to game time and up to 45 minutes following the final buzzer

BILLINg PROCEdURESYour Best Buy Club ticket is inclusive of all food and non-alcoholic beverages in the Club For all alcoholic bever-ages you may choose to pay cash or have the bill charged to your credit card – (MasterCard, the official payment brand of the Vancouver Canucks), Visa, or American Express

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AddITIONAL AMENITIES

RESTAURANTS & LOUNgESRogers Arena offers a broad range of food services with choicesrangingfromfive-stardiningtoqualitycasualfare

Thirty concessions on the two public concourses offer enough variety to satisfy the most demanding crowd Some of the choices include fresh coffee bars, deluxe hot dog stands, Boston Pizza – including pizza of the month, Amigos Mexicasa, White Spot classic burgers and fries, a carvery offering fresh sliced roast beef or turkey sandwiches, and everyone’s favourite – mini doughnuts Please note vegetarian options are also available

You’ll find more formal dining options on two other levels of Rogers Arena These include the Captains Room restaurant on Level 200 north (open to members only) and the Wiser’s Centre Ice Grill on Level 400 north, which opens for dinner two hours prior to game start Reservations may be made by phoning 604 899 7525

SECURITYSecurity personnel are located throughout Rogers Arena during all events The premises are also well monitored and patrolled during non-event times In case of an emergency, contact security by alerting our Concierge staff who will radio for assistance Security phones are also located in numerous well-marked locations in the Rogers Arena parking facilities

FIRST AId & EMERgENCIESComplete first aid services, provided by staff trained in emergency procedures, are available during all events at RogersArena.Therearefullyequippedfirstaidroomsonlevels 000, 100 and 300 Your Concierge can assist you in locating them Clearly identified emergency exits exist on every level of Rogers Arena The Concierge and other staff members are fully trained in evacuation procedures Should an evacuation ever be necessary, please follow their directions or listen for announcements You will be led safely out of the building and to an assembly area

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AddITIONAL AMENITIES CONTINUEd

CANUCkS CARdThe Canucks Member Card is a cash card that eliminates the need for signatures, PINs, or loose change With aquickswipeyourpurchaseamountisautomaticallydeducted from funds you deposited onto the card Use your Canucks Member Card instead of cash or credit cards at participating vendors on the concourse level, the Canucks Team Store and kiosks throughout Rogers Arena By using your Canucks Member Card you will benefit from a convenient payment method, and speedier transactions For more information regarding the Canucks Member Card, please visit www canucks com/card or call 604 899 GOAL (4625) Activate and load your card today at www canucks com/card

ACCESS FOR gUESTS WITH dISABILITIESRogers Arena has special access features that far exceed currentbuildingcoderequirements.Disabledguestswilleasily be able to take advantage of the facility’s amenities PleasecontactyourAccountExecutivetoinquireabouttheavailability of wheelchair seating in the club Wheelchairs are also available should a guest need special assistance accessing the club from the parkade Washrooms in the clubareequippedforguestswithdisabilities.Thereisregular arena seating for disabled guests on the ice level and on the 300 level Gate 16 on Abbott Street is the main entrance for our guests with disabilities One of

the east elevators located here is dedicated for their use Some parking stalls have been designated for guests with disabilities on each of our two underground parking levels Ticketmasterwillaccommodaterequestsforaisleseatsforthose with service animals There are TTY/TDD pay phones on the plaza and Rogers Level 300 for use by the hearing impaired You may phone the Disabled Services Hotline at 604 899 7445 for more information regarding disabled services

LOST & FOUNdAll lost and found articles are kept in the Canucks Sports & Entertainment security office at Gate 9 These items are catalogued and stored for 60 days After that time, they are donated to a local charity Please contact your Account Executive or Lost and Found directly at 604 899 7803 to inquireaboutlostitemsandarrangepickup.Pleasenote,lost and found items deemed as valuable, such as a wallet or jewelry, can only be picked up during weekdays, Monday to Friday, between 7:00AM and 2:00PM

ATM MACHINESAutomatic Teller Machines are located on Level 100 in sections 114, 101 and 104 in the River Rock Club and sections 305 and 317 on the Rogers Level 300

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BEST BUY CLUB SEATINg MAP

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104 103 102 101

104 103 102 101

108109110107 106 105

108109 107 106 105

108109110111112113114115116117118119120121122123124125

123124125126118 117119120121122 112 111113114115116

111 110112113114115116117118

107 106 105

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WE ARE ALL CANUCKSBEST BUY CLUB SEATING CHART

MEZZANINE LEVEL: ROW M SEATS 1-32

MAIN LEVEL: ROWS 1-3SEATS 1-29 / 101-126*Seats are wheelchair accessible

To purchase arena tickets for an event visit any Ticketmaster Ticket Centre, or the Rogers Arena Box Office at Rogers Arena

Buy online at canucks.com/ticketsCharge-By-Phone at:

1.855.523.6800All prices include HST, but are subject to applicable service charges

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CANUCkS TEAM STORE

Vancouver Canucks apparel and collectibles are available at the Canucks Team Store, located on the Plaza level 100 concourse across from section 113 The Team Store features a wide variety of the latest Canucks clothing, novelties and memorabilia In addition, several Team Store merchandise booths are located conveniently around each concourse level Team Store booths carry a wide range of smaller novelty items as well as many clothing items such as caps, T-shirts and jerseys

The Canucks Team Store is open to the public Monday to Saturday from 10:00AM to 5:00PM and Sundays from 12:00PM to 5:00PM Please note that hours may change due to Rogers Arena Events

THE TEAM STORE OUTLETLocated at 2893 East Hastings Street at the corner of Hastings and Renfrew, the Team Store outlet sells merchandise from last season at clearance prices The store is open Mondays – Saturdays 11am – 6pm, Sundays 12pm – 5pm and open late on game and event nights Free parking is located at the back of the store You can reach the Team Store outlet at 604-676-8140

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BEST BUY CLUB POLICIES & PROCEdURES

ACCESS TIMES FOR BEST BUY CLUB MEMBERSThe Best Buy Club will be open for our guests two hours prior to the start of each Vancouver Canuck game If you have a concert package in the Best Buy Club, access will be given one hour prior to the start of the event along with our general doors Post event, the Best Buy Club may remain open for up to one hour after the game/event concludes or midnight, whichever comes first

CONdUCTBest Buy Club members are responsible for the proper conduct of themselves and their guests within the club In the event you encounter any security difficulties, please contact the Concierge We ask that you follow standard arenaetiquettebystayingseateduntilthereisastoppagein play so that other guests’ views are not obstructed No objects of any sort may be thrown from the club No laser pens,firearms,flammable,dangerous,orexplosivemateri-als, or contraband may be brought into the club

gUEST LISTThe Best Buy Club is an exclusive room offered explicitly to ticketed guests No guests are permitted before, during, or after hockey games, concerts, or other events

MINORSMinors are welcome and encouraged to enjoy the Best Buy Club’s various amenities A select amount of child-friendly foodoptionsareavailablebyrequest.Non-alcoholicbever-ages are plentiful either from the coolers or at the bar For visits from FIN, the Vancouver Canucks mascot, please contact your Concierge

SMOkINgCanucks Sports & Entertainment is committed to the health and safety of everyone who visits Rogers Arena Guests will only be able to smoke prior to entering the building at a distance greater than six meters from any entry door or air intake In and out privileges will not be granted during events, including parkade access This policy will be strictly enforced by the staff of Rogers Arena in order to keep Rog-ers Arena a smoke free environment We appreciate your cooperation and assistance in communicating this policy to your guests

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BEST BUY CLUB POLICIES & PROCEdURES CONTINUEd

ALCOHOL MANAgEMENTARAMARK is licensed to deliver, sell and serve all alcohol at Rogers Arena Alcoholic beverages may only be obtained from ARAMARK, and may not be brought into or removed from the facility You are not permitted to carry drinks containinghardliquoroutoftheBestBuyClub.Thisisasafetyrequirementofourliquorlicense.Therearelegal prohibitions against the consumption of alcohol by an obviously intoxicated person, and the purchase or consumption of alcohol by anyone under 19 years of age We ask Best Buy Club members to help ensure that these policies are adhered to within the club ARAMARK reserves the right to check for proper identification and to refuse or terminate service at any time All Canucks Sports & Entertainment guest services staff members have adopted theTEAM(TechniquesforEffectiveAlcoholManagement)at Rogers Arena Staff members have been trained to serve alcohol responsibly and to deal with guests appropriately Please be reminded of your potential legal liabilities that can arise from excessive alcohol consumption and any unfortunate conduct that might result Please help us to ensure you and your guests enjoy alcohol in a responsible manner We also ask that you bear in mind the health

risks that alcohol consumption entails, and that you be particularly vigilant regarding the prospect of drinking and driving

CAMERASBecause of provisions contained in the contract Canucks Sports & Entertainment enters into with artists, there is a strict prohibition against using cameras, or any sort ofvideooraudioequipment,torecordaneventorperformance unless otherwise indicated Canucks Sports & Entertainment and its employees and agents reserve the right to confiscate film or tape used for such a purpose

LIgHTS OUTA master relay switch controls all televisions, monitors, stereo receivers and main lights You can expect all of these to be turned off as the house lights are lowered for pre-game shows and at the beginning of concerts and specialentertainmentevents.Thisisattherequestofthe performing artists It prevents interference with the performer’s own lighting, and will help everyone to fully enjoy the show

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BEST BUY CLUB RULES & REgULATIONS

1 Smoking in the Best Buy Club, the hallways, staircases, or anywhere else in or about Rogers Arena is not permitted

2 BestBuyClubmembersacknowledgethatforcertaineventsthenatureoftheeventmayrequireVALPtocontrollighting and to keep lighting and television monitors off in the club during the performance

3 Useofmoviecameras,videotapeoraudiorecordingequipmentbyaBestBuyClubmemberoranyguestofamemberfor the purpose of recording the Event is strictly prohibited VALP and its employees and agents reserve the right to confiscate the tape or film

4 Noflammable,dangerousorexplosivematerialsshallbetakenintoorkeptintheBestBuyClub.

5 No food or beverages may be consumed in the Best Buy Club which have not been obtained from VALP or a concessionaire designated by VALP on a “cash on delivery” basis or otherwise as VALP or its concessionaires may agree VALPshallhavetherighttorequiretheimmediateremovalofanyfoodsorbeveragesbroughtintotheclub.

6 Best Buy Club members and any guest of a member shall conduct themselves in a manner which is consistent with the character of the Arena as a first class sporting and entertainment facility and shall not in any way impair the use and enjoyment of the Arena by others or the operations of the Arena If, in VALP’s opinion, a Best Buy Club member or a member’s guests are conducting themselves in an objectionable manner, VALP shall have the right to eject them from the Arena

7 Best Buy Club members and any guest of a member shall, while in the club or within the Arena or on its grounds, comply with all provincial and local laws, rules and regulations governing the sale, possession and consumption of alcoholic beverages

8 VALP may from time to time adopt appropriate systems and procedures for the security or safety of the Arena, any personsoccupying,usingorenteringtheArena,oranyequipment,furnishingsorcontentsoftheArena,andaBestBuyClubmembershallcomplywithVALP’sreasonablerequirementsrelatingtosecurityandsafetyprocedures.

9 VALP shall have the right to delete, add to or amend any or all of these Rules and Regulations as VALP deems desirable at its sole discretion for the safety, care and cleanliness of the Arena and the preservation of good order within the Arena and the Rules and Regulations as amended from time to time shall be kept and observed by Best Buy Club members and any guest of a member VALP may from time to time waive any of the Rules as applied to the Best Buy Club member VALP is not liable to the Best Buy Club member for any breach of the Rules by other club members

10 Personal property accompanying persons entering Rogers Arena is brought into Rogers Arena at the sole risk of such persons, and VALP accepts no responsibility for such property Best Buy Club members and their guests are responsible for their personal property and should take care to ensure its safety and security Do not leave behind personal items in the club

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ROgERS ARENA gENERAL INFORMATION

SEATINgHockey capacity: 18,810Large concert capacity: 21,000Theatre Bowl Capacity: 5,800

The 88 luxury Executive Suites in Rogers Arena have a combined seating capacity of 1,784 There are 74 Level 200 Suites and 14 Penthouse Suites located on Level 500 There are 2,195 Club Seats on the north side of the plaza seating level Several additional Hospitality Suites, offering many of the same amenities as the Executive Suites, are available for rental on a per event basis Refer to page 13

Through the use of partitions and moveable arena seating, differentseatingconfigurationscanquicklybetailoredtosuitan event’s specific attendance level Audiences ranging from 21,000 down to a relatively intimate group of 3,500 can all be accommodated

The Avaya Champions Club, located at the north end of Level 200, offers premium seating for 125 exclusive members

The Best Buy Club, located at the southeast end of Level 500, offers an exclusive perspective and seating for 179 members The Best Buy Club sits nearly 100 feet above ice level for prime viewing

ROgERS ARENA LEvELSParking Level P2 Lower Level parkade—

Club Seat reserved parking Public parking for concerts and other eventsParking Level P1 Upper parkade— Executive Suite reserved parkingLevel 000 Back of House—Ice surface, team facilities,

administration, maintenance facilities, communications and audio/visual control rooms

Level 100 Plaza Level—Access to Plaza level seating, The River Rock Club Seats, main concourse, Canucks Team StoreLevel 200 HSBC Executive Level—Captains Room,

Executive Suites, Avaya Champions Club, Broadcast Suites, Client Service & Ticket Operations offices, and Crossbar Lounge

Level 300 Rogers Level 300—Upper concourse, access to Balcony Level seating, wheelchair seating

Level 400 Wiser’s Centre Ice Grill, Hospitality Suites Level 500 Penthouse Level—Executive Suites,

Hospitality Suites, Best Buy Club, broadcast gondola, media seating

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ROgERS ARENA gENERAL INFORMATION CONTINUEd

SOUNd & vISIONThe audio and video systems at Rogers Arena are state-of-the-art.Toensureourfansreceivetheultimateaudioqualityto enhance their sports and entertainment experience we have an integrated system highlighted by L-Acoustics speakers The main speakers consist of six line source arrays suspended over the ice, with 360° coverage from seats behind the glass to the Level 500 suites The design allows an audio technician to vary sound levels according to the particular needs of the building Geometrically centred between each speaker array is two separate subwoofer arrays, each consisting of eight SB28s Upgrades to the centre hung scoreboard include the addition of six ARCS speakers to improve on-ice coverage The entire system is driven by 23 LA8 amplifiers on a redundant fibre network

The video screen employs an integrated Daktronics super system that provides the utmost in clarity and excitement The centerhung design incorporates Daktronics high resolution ProStar® light emitting diode (LED) technology

with picture elements (pixels) on 10mm ( 39") centre-to-centre spacing Each of the four main video displays measure approximately 14 feet high by 24 feet long, with Pure Pixel® resolution exceeding 300,000 pixels per screen The main video screens have a width to height ratio that matches the high definition (HD) standard 16:9 aspect ratio Flanking each main video display are additional full-color LED displays to present game scores, times and statistics Each measures approximately 13 feet six inches high by five feet wide Large circular ProAd® displays are suspended above and below the main video screens The top ProAd® display measures approximately 3 feet high by 149 feet in circumference; the bottom display approximately three feet high by 104 feet in circumference One of the largest LED fascia displays has been installed in front of the 300 level of seating, surrounding the seating bowl The display measures over two feet high and more than 950 feet in circumference This ProAd® display, along with those incorporated into the centerhung scoreboarddesign,providescompleteflexibilitycomparedtotraditional printed or scrolling displays

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ROgERS ARENA gENERAL INFORMATION CONTINUEd

vANCOUvER CANUCkS SCHEdULE

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gAME dATE OPPONENT PS 1 SePT.21.10 FLAMeS PS 2 SePT.22.10 OILeRS PS 3 SePT.25.10 DUCKS PS 4 SePT.28.10 SHARKS 1 OCT.09.10 KINGS 2 OCT.11.10 PANTHeRS 3 OCT.17.10 HURRICANeS 4 OCT.22.10 wILD 5 OCT.26.10 AVALANCHe 6 NOV.01.10 DeVILS 7 NOV.06.10 ReD wINGS 8 NOV.20.10 BLACKHAwKS 9 NOV.21.10 COYOTeS 10 NOV.24.10 AVALANCHe 11 NOV.26.10 SHARKS 12 DeC.05.10 BLUeS 13 DeC.08.10 DUCKS 14 DeC.11.10 LIGHTeNING 15 DeC.15.10 BLUe JACKeTS 16 DeC.18.10 LeAFS 17 DeC.26.10 OILeRS 18 DeC.28.10 FLYeRS 19 JAN.05.11 FLAMeS

gAME dATE OPPONENT 20 JAN.07.11 OILeRS 21 JAN.08.11 ReD wINGS 22 JAN.20.11 SHARKS 23 JAN.22.11 FLAMeS 24 JAN.24.11 STARS 25 JAN.26.11 PReDATORS 26 FeB.04.11 BLACKHAwKS 27 FeB.07.11 SeNATORS 28 FeB.09.11 DUCKS 29 FeB.12.11 FLAMeS 30 FeB.19.11 STARS 31 FeB.22.11 CANADIeNS 32 FeB.24.11 BLUeS 33 FeB.26.11 BRUINS 34 MAR.01.11 BLUe JACKeTS 35 MAR.03.11 PReDATORS 36 MAR.14.11 wILD 37 MAR.16.11 AVALANCHe 38 MAR.18.11 COYOTeS 39 MAR.31.11 KINGS 40 APR.02.11 OILeRS 41 APR.07.11 FLAMeS