The Behaviour of Conversations Knowledge Cafe
21
1 © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. Metaphor Behavioural Interactions The Behaviour of Conversations Arthur Shelley, Intelligent Answers & OZAN* Gurteen Knowledge Community Cafe 2 nd July 2012 * OZAN is the Organizational Zoo Ambassadors network An international professional development group collaborating on application of metaphor to enhance performance outcomes
-
Upload
arthur-shelley -
Category
Education
-
view
777 -
download
2
description
Exercises in how to constructively converse about behaviours and their impacts on culture and team dynamics. When was the past time you had fun exchanging views about behavioural impacts?
Transcript of The Behaviour of Conversations Knowledge Cafe
1
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
Metaphor Behavioural Interactions
The Behaviour of Conversations
Arthur Shelley, Intelligent Answers & OZAN*
Gurteen Knowledge Community Cafe
2nd July 2012
* OZAN is the Organizational Zoo Ambassadors network An international professional development group collaborating on
application of metaphor to enhance performance outcomes
2
Start at the END: why are we here?
© Arthur Shelley 2011 under Creative Commons License. Available for public use
provided source is acknowledged. Permission of the author required for commercial use.
WHYWHO
WHATHOW
WHEN
Desired Outcomes
VALUE
PEOPLE
PROCESS
TOOLS Shelley 2011 www.organizationalzoo.com/blog
WHERE
3
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
Conversations that Matter
4
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
Lion
Aggressive
Command and Control
Territorial
Charismatic or ego-driven
Leads by fear
Zoo Leadership Styles
5
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for
commercial use.
Eagle
Inspirational
Above the mire
Great long range vision
Rapid action on opportunities
Great instinct
Strategic
Leads strategically with vision
Zoo Leadership Styles
6
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for
commercial use.
Hyena
Decision making
Action orientation
Delivery under pressure
Innovative sourcing and application of resources
Leads output generation
Zoo Leadership Styles
7
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for
commercial use.
Unicorn
“Perfect”
Grip on reality?
Reliability?
Think they lead everyone
Zoo Leadership Styles
8
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for
commercial use.
Bee
Collaborative
Assumes specific role
Everything for the hive
Leads teamwork
Zoo Leadership Styles
9
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for
commercial use.
Gibbon
Social leadership
Morale and enthusiasm
Relationships and culture
Defuse tension
Leads social capital
Zoo Leadership Styles
10
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for
commercial use.
Choose your animal appropriately
Behaviour is YOUR choice
The more versatile you can be and the better you understand and relate to others, the more successful you will be.
11
Conversation 1: Team Behavioural Profiling
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for
commercial use.
• Select 5 characters that contribute positively to team dynamics
• Select 5 characters that negatively impact on team behaviour
• Discuss strengths and weakness of the teams
??
? ? ? ?? ? ? ?
12
Relationships and knowledge transfer
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
13
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for
commercial use.
Reflective Impact Diary
14
Behavioural DNA perspectives
© Arthur Shelley 2011 under Creative Commons License. Available for public use
provided source is acknowledged. Permission of the author required for commercial use.
Positive contribution Negative contribution
15
Conversation 2: Diversity and behaviour in context exercise
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
Core (Expected) Behaviours
Zoo Character?
Zoo Character?
Zoo Character?
Zoo Character?
Zoo Character?
Accepted (Desired) Behaviours
Zoo Character?
Zoo Character?
Zoo Character?
Zoo Character?
Zoo Character?
Tolerated Behaviours
Zoo Character?
Zoo Character?
Zoo Character?
Zoo Character?
Zoo Character?
Rejected (Not tolerated) Behaviours
Zoo Character?
Zoo Character?
Zoo Character?
Zoo Character?
Zoo Character?
16
Example Output: Context Behaviours
17
Wide range of conversationsZoo metaphor has been successful applied in:• Restructures, acquisitions & mergers• Leadership development & mentoring• Performance appraisals• Team forming & storming• Project review, lessons learnt & risk analysis• Options assessment and brainstorming• Reverse brainstorming & creative role plays• …and more..
© Arthur Shelley 2011 under Creative Commons License. Available for public use
provided source is acknowledged. Permission of the author required for commercial use.
18
© Arthur Shelley 2009 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for
commercial use. A fresh view of your organisation
19
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for
commercial use.
Behavioural diversity and Matching
20
Country/Global
Community
Circles of influence
© Arthur Shelley 2011 under Creative Commons License. Available for public use
provided source is acknowledged. Permission of the author required for commercial use.
Workplace
Extended family
FAMILYYOU
Do you behave differently in each of these environments?
What about sub-contexts within these?
21
© Arthur Shelley 2011 under Creative Commons License. Available for public use
provided source is acknowledged. Permission of the author required for commercial use.
Contact
Arthur [email protected]
FREE behavioural profilewww.organizationalzoo.com/profiler
Insights into behaviourswww.organizationalzoo.com/blog www.organizationalzoo.com/ZooTube
Consulting and mentoringwww.intelligentanswers.com.au
Ph +61 413 047 408 @Metaphorage#OrgZoo
