The basics of mobile payments
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The Basics of Mobile Payments
Pragati Ogal RaiMobile Technology Evangelist, PayPal
@PayPalDev @pragatiogal
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Agenda
• Journey of Payments
• Current Landscape
• Mobile Payments Use Cases
• Emerging Trends in Mobile Payments
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Journey of Payments
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Food & GrainsAncient Indian and Roman Coins
500 Cash 1269-1365
Emperor Kublai KhanFirst Diners Club credit cards were given out in 1950
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Founded in 1998, PayPal allows payments and money transfers through the Internet
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Logos!
PayPal processed $14 billion in mobile payment volume in 2012 –
more than 3 times the mobile payment volume of $4 billion it
processed in 2011.
In 2012, eBay generated $13 billion through mobile devices, an
overall increase of 120% from 2011. eBay expects to transact $20
billion in 2013.
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http://www.forbes.com/
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On Black Friday and Cyber Monday mobile commerce volume via eBay mobile in the
U.S. more than doubled compared to 2011. http://www.digitaltrends.com/
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Current Landscape
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Infrastructure
Clients Merchants
Mobile Payments Ecosystem
Security
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What are Mobile Payments?
• Consumer uses a mobile device
• Merchant uses a mobile device
• Both consumer & merchant use a mobile device
How do you define mobile payments?
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Remote Mobile Payments
• Send and request money
• SMS based payments
• Mobile banking
• Application/ Browser based payments
• Carrier Billing
Fahad.com
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Proximity Mobile Payments
• Barcode Scanning
• Point of Sale
• NFC
• Bluetooth
• RFID
• Accelerometer
Wikepedia.org
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Your Definition of Mobile Payments
What does a Merchant want?
• Quick, easy, hassle free
• Security compliance
• Fraud prevention systems
• Current and up to date system
• Reliable
• Pricing
What does a Consumer want?
• Fast
• Secure
• Easy
• Choice of payment providers
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Use Cases
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• Fundraising for schools, non-profits
• Check out for lower fees
• Accept payments anywhere
• Not restricted to one payment type
• Easy to implements
Donations
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Content & Digital goods
• Games, media, content
• In-context, less clicks payments
• Low fees for both small and large
transactions
• One-time micropayments, pay-as-
you-go, and subscription models
• International markets
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Payment Gateway
• Process major credit cards
• Hosted or customizable
• Any merchant account, processor or
cart
• Sandbox environment, dev tools
• Bill Me Later option
• Small and large transactions
• Advanced fraud protection
• 24x7 customer support
• Scalable
• International markets
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Shopping Cart
• Multiple selections
• View shipping, taxes, other costs
• Quick setup
• Integrated payments
• Integrated social media
• Advanced fraud protection
• 24x7 customer support
• Scalable
• International markets
www.cartkeeper.com
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Online Invoicing
• Create and email invoices
• Click a payment
• Professional looking templates
• Customizable
• Send invoices from phone
• Manage invoices
• Quick transfers
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Mobile Point of Sale
• Accept cards, checks, invoices,
cash
• Clear pricing
• Quick access to funds
• Customer support
• Connect multiple readers
• Global solution
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Mobile Point of Sale
PayPal’s chip and pin solution
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Commerce Identity
• Single sign-on
• Enter and update billing and
shipping information once
• Security and privacy
• Reporting and analytics
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Development Phases
Create Sandbox account
Get API credentials
Design, build & test application
Submit for approval*
GO LIVE
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Biggest Challenge?
Security
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Security Issues
Device security Privacy Fraud & Risk Authentication Authorization Evolving Standards
http://mollythewally.blogspot.com/
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http://mollythewally.blogspot.com/
Device security Privacy Fraud & Risk Authentication Authorization Evolving Standards
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PCI Standard Council
• Independent organization
• Develop common set of payment standards
• PCI-DSS v2.0
• PCA-DSS
• PCI-PTN
• PCI-P2PE
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Emerging Trends….
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Mobile Payments are Here to Stay
"We expect global mobile transaction volume and value to
average 42 percent annual growth between 2011 and 2016, and
we are forecasting a market worth $617 billion with 448 million
users by 2016,"
Sandy Shen, research director at Gartner, May 2012
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M-payments is a Global Phenomenon
In Q4 2012, 60% of eBay’s mobile purchases came from outside the U.Swww.centives.net
PayPal’s international business accounted for more than half of total revenue in 2012
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M-payments is a Global Phenomenon
http://pritamkabe.wordpress.com
M-pesa Chipknip GeldKarte Royal Canadian Mint
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Mobile brings New Use Cases
Promotions &
coupons
Location-based services
In-store research
Self-scanning & self-checkout
Global Social Commerce
Loyalty
Online Commerce
Mobile Wallet
Shopping Lists
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Changing Form of Payments
• Money becomes more abstract• Digital goods• Anonymous payments: Bitcoin
Less cash society Cashless society
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Increased Collaboration among Mobile Payment Stakeholders
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Improvements in Payment Security
• Consumer awareness
• Improved device security
• Newer authentication techniques
• Evolving security standards like PCI Security Standards
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Summary
• Mobile payments are here to stay
• Define what mobile means to your business
• Think beyond the hype
• Security, trust, and safety is of paramount importance
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@PayPalDev @pragatiogal
http://www.slideshare.net/pragatiogal
Thank you!