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Business After HoursThanks to protocol 80, Inc. and Omnis Technologies for hosting a BAH-B-Que (Business After Hours BBQ) on Thursday, June 13th from 5-7pm. Located at 15 North Kendall Avenue, our hosts will provide complimentary food and beverages, games, and prizes. Bring your business card for the drawing! Parking is available down the street at Hull Electric, 39 North Kendall Avenue. Event is free and open to the business and professional community. RSVPs are greatly appreciated but not required. Come join the BAH-B-Que fun!

Main Street UpdateStreetscape construction is well underway! Renovation is always a challenging process, but the results will be a significant improvement for downtown! Sidewalk is almost done in front of our office; you may have noticed the new location of the soon-to-be crosswalk. The #1 question we’ve heard: What about the trees? The Bradford Pear trees were beyond their lifespan for streetscape use and in poor condition. New trees - a few varieties well-suited to our climate - are included in the project plans!

Calendar of EventsWould you like to have your events added to the Chamber calendar? Use the enclosed insert to send us the details or email info to [email protected].

JUNE2019

BACC NEWSLETTER | 814-368-7115 | bradfordchamber.com | www.facebook.com/BradfordPAChamber

CHAMBERNEWS

Bradford Area Chamber of Commerce121 Main Street Bradford PA 16701

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Home ● Auto ● Business ● Life ● Annuities

McKean Insurance Agency 814-362-9840 600 Chestnut St., Suite 1 Bradford, PA 16701 www.mckeanagency.com

Terrie Borkowski

Daniel BusekistJenna

Eckstrom

50 Things to Post to Instagram for More Business FollowersBy Christina R. Green Instagram is a love/hate kind of platform. As a Gen X writer, I don’t get it. Yeah, the pictures are pretty but for me personally, I see it as a giant time suck. Maybe you feel the same way. However, my personal opinion (or yours) about the platform are irrelevant to our business.

The thing that matters is that there are about a billion people using it. (Yes, billion with a “b.”) In fact, Instagram has become a way of life for many. There are people who view their lives in Instagrammable moments. They build streaks of continuous days of posting. Plus, it’s owned by Facebook. So regardless of personal feelings, it has some business value if your customer demographic is on there. And chances are it is. Who’s on Insta?So before convincing you that you need to increase your business presence on Instagram, let’s talk about who’s on there. If your ideal customer is, you should be too. If not, you can be an old curmudgeon about the platform like I am.

There are: • One billion active monthly users (that’s an eighth of the world’s population)• 500 million use it daily• 71% of global users are under 35• 72% of teens are using the platform• 28% of online adults in the US use it• 25% of smartphone owners use it See more interesting stats here: https://blog.hootsuite.com/instagram-statistics/

Now that you know if your ideal demographic is on Instagram or not, check out the enclosed insert for 50 post ideas to get them more engaged with your brand!

(Hint: Pets - your own or those that might stop by to visit your business - are on the list!)

A glimpse of our bacc_bradford Instagram. You are following us, right?

Officers President, Anita DolanCity of Bradford - OECD

1st Vice President, Susan Hughes Tower First United Methodist Church

2nd Vice President, Devon Kloss American Refining Group, Inc. Treasurer, Anjanette Nicolazzo Zippo Manufacturing Company

Secretary, TBD

Past President, Ryan RaceNorthwest Bank

Board MembersBill Black Kids and Cancer Heidi BlatchleyBradford Area School District Christy Clark University of Pittsburgh at Bradford Nancy GrahamTin Ceiling Gift Shoppe

Anne HollidayWESB/WBRR

Barb KervinAllstate, Mark Pogue Agency

Mary Jane Pingie CNB Bank Candy Smith Howard Hanna Professionals

Kevin Teribery B & T Contractors

BACC StaffKara KennedyExecutive Director [email protected]

Brittany (Britt) Watson Membership [email protected]

Dave Anderson Office Support/Volunteer Coordinator [email protected]

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BACC Board of Directors


Zonta Club of BradfordContact: Carol Ryan, PresidentAddress: P.O. Box 743, Bradford Facebook: www.facebook.com/Zonta- Club-of-Bradford-131597860227002/Zonta Club of Bradford is a member of Zonta International, a leading global organization of professionals empowering women worldwide through service and advocacy. In 2019, Zonta International celebrates 100 years, and the Zonta Club of Bradford will have its 65th anniversary. Cricket Wireless Bradford - Saisang Enterprises, Inc. Contact: Kalpesh Pandya, DirectorAddress: 18 Foster Brook BoulevardPhone: (814) 817-6440Email: [email protected]: www.facebook.com/Cricket- Wireless-Bradford-345658056305000/Authorized local retailer for Cricket Wireless cellular services provider. Individual MembersHeidy Baez-Patino

Thank you to these BACC members who have renewed their 2019 membership since last month’s Chamber News: Bradford Area Alliance *SuperUser Technologies, Inc. * Willow Creek Triathlon *

*Indicates they are a member of the BACC 110% Club

For a complete listing of 110% Club members, visit: http://www.bradford chamber.com/110-percent-club.aspx

Your Chamber is growing...BACC has expanded to Twitter!

We’re excited to explore what new

opportunities this creates for us,our members, and our community.

Adult Arts Program at Bradford Area Public LibraryBradford Area Public Library will offer an adult arts program this summer conducted by local artist Courtney Mealy. Library officials said Mealy will lead classes twice a month at the library. Workshops will meet from 5:30 to 6:30 pm on the second and fourth Mondays of the month. Participants must pre-register and prepay for workshops, with all materials supplied. Space is limited to no more than 12 participants and the fee for each class is $10. Those interested can register at the Circulation Desk. The sessions will include the following activities:

• Decorated Flower Pot, June 10. Participants will create their own colorful, decorated flower pot by using a variety of techniques from decoupage, painting and collage.

• Whimsical Painting on Board, June 24. Participants will use acrylic paint, sharpies and vintage paper, and Mealy will lead participants to create their own whimsical painting with inspirational affirmations.

• DIY Journals, July 8. Participants will create their own journals suitable for taking notes, sketching, writing and much more. Each participant will be able to customize their journal and make at least two journals.

• Paper Flowers, July 22. Participants will create their own bouquet of paper flowers that will not wilt. Using a variety of techniques and supplies, Mealy will teach participants to make different paper flowers that will last a lifetime.

• Mini Watercolor and Ink Painting, August 12. Using watercolor paints and ink, participants will create a mini landscape painting of the beautiful Pennsylvania region. Pen and ink will highlight the paintings.

• Hand Lettering, August 26. Participants will create multiple names/sayings using various hand-lettering techniques and explore methods to create beautiful letters.

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BACC Membership Category Options: General Membership Designed for All Types of Businesses/Organizations. Annual dues start at $125. Individual MembershipStay Connected & Informed! (Marketing benefits are not included at individual level.) Annual dues are $35.

Elegance in Chocolate: One ‘Sweet’ Event

The Salvation Army held their annual Elegance in Chocolate event for the 12th time at the Masonic Temple with this year’s theme of “An Evening in Paris.” Those with a sweet tooth were out in full-force indulging in chocolates. With a smorgasbord of chocolate covered treats — such as bacon, Oreos and cookie dough — the event has given chocolate lovers an exquisite selection of chocolate for over a decade.

The Salvation Army’s Capt. David Means said the event goes hand-in-hand with those looking to support the Army by taking part in the unique event. When asked what he believes makes the event a pillar to the Army, Means told The Era, “One, people love chocolate, so that’s an easy connection.” He added, “People love to be involved in that, and a lot of people know that it goes to a good cause to help support the Salvation Army and all that we do within the community. People get to support a great organization and at the same time be able to have an awesome chocolate experience.” The Captain said he sees visitors mostly from the Bradford area but said he saw some new faces at Monday’s event.Stephanie Johnson said the event is made successful by “a great committee and a great community that supports the Salvation Army.” She made another point we certainly agree with, adding, “Who doesn’t love chocolate?”

Era Photo by Caleb Huntoon

contentsChamber Updates .. .. .. .. .p2Member News .. .. .. .. .. p3-4Kara’s Message . .. .. .. .. .. .p3Let’s Talk About.. .. .. .. .. .. p 5Calendar .. .. .. .. .. .. .. .. p6-7More Member News .. .. .. .p8What’s Happening .. .. .. .. .p9BACC Photo Gallery .. .. . p10News You Can Use .. .. .. . p11 News You Can Use

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Greetings! Let’s start with celebration - a sincere congratulations to all of this year’s graduates from Bradford Area High School and our other area schools. We look forward to watching you take on new challenges, and to seeing the impact you’ll have on the world around you, especially in our local region!

A congratulations as well to the Leadership McKean Class of 2019, who will graduate on Friday, June 14th. What these community leaders will tackle, now and in the future, will have a lasting influence throughout the county.

We hope you’ll take some time this summer to explore local attractions, frequent community events, dine at local restaurants, and be an active part of our local region. There’s much to see and do in our own backyard! Need ideas? We’d be happy to make some suggestions!

Finally, as individuals and groups visit the area, they often reach out to the Chamber for information and welcome materials. If your member business or organization has brochures, promotional items, or other materials you’d like us to share with them, please drop a supply off to the Chamber office at 121 Main Street so we can promote you using your most current information!

As always, stop in, say hello and share your ideas with us - you’re always welcome!


Member NewsThe Good News DepartmentBACC photo gallery

Top Row: Many thanks to Northwest Bank for hosting our May Business After Hours, and thank you to all who joined us to enjoy some relaxed networking that evening. Middle Row: May 20th kicked off the beginning of the Main Street Streetscape Project. The project includes curb and sidewalk installation, new light poles, ADA ramp installation, fire hydrant replacement, decorative concrete installation, asphalt repairs with milling, and installation of traffic signal bases. Bottom Row: Monday, May 20th was also the Salvation Army’s Elegance in Chocolate. This year’s theme was An Evening in Paris. It was a wonderful evening filled with a silent auction and regular auction, mingling, and of course...all-you-could-eat chocolate! Hope to see you there next year! Kara

CARE for Children celebrates Early Learners!Erie Traveling Zoo visited Rainbow Corner Preschool in February and presented Smitten for Mittens, a program which revolved around the book The Mitten by Jan Brett. Preschoolers listened to the story, learned facts about each animal, and visited with a hamster, rabbit, collared dove, and skunk, some of the animals featured in the story. The zoo visit is incorporated into the STEM (Science, Technology, Engineering, and Math) curriculum at Rainbow Corner with zoo-themed activities, stories, and games. Rainbow Corner Preschool also celebrated its early learners during the ‘Week of the Young Child’ April 8th-12th. Along with fun themed days throughout the week, special lessons revolved around books by author Eric Carle. The students participated in art-themed activities, enjoyed a performance by musical guest Shane Oschman, and explored food and cooking by helping to make snacks like trail mix and pizza.

YMCA of the Twin Tiers has announced an internal reorganization that, according to CEO Barb Sweitzer, better aligns its leadership team with its strategic plan to optimize its services and better serve local communities. Leading this organizational progression, Kristen Tim was named senior executive director of branch operations leading day-to-day business practices at both the Olean and Bradford YMCAs. Christie Thornton has assumed the role of associate executive director at the Olean YMCA. Taylor Lubi has accepted the associate executive director position at the Bradford YMCA. Brent Raabe has been named the new director of association advancement. And Mary Burns will lead the YMCA’s child care efforts as senior executive director of child care services.

Beacon Light, an affiliate of Journey Health System, held its annual board and donor appreciation event on May 2 at the Pennhills Club in Bradford. Agency leaders thanked board members for volunteering and donors in the community for providing philanthropic support toward the agency’s mission. The 2019 BEACON Award (Being an Enthusiastic Advocate for Community and Organizational Needs) was presented to Madeline Miles. “Madeline Miles embodies the ideals recognized by the BEACON Award,” said Richard Seager, president and CEO. “Because of her dedication and service, she has been chosen by the Executive Team and the Board to be honored this evening.” Miles stated, “Serving on Beacon Light’s advisory board and utilization committee has given me a vast insight into the mental health needs of our clients and the community.” The evening closed with an inspirational video about the Girls In Recovery Learning Strength (G.I.R.L.S.) program.

The Bradford Creative and Performing Arts Center (BCPAC) named board officers and welcomed new board members at its annual meeting in May. Fred Feightner was elected BCPAC board president. Feightner is senior marketing and communications manager for W.R. Case and Sons Cutlery Comapny and a current BCPAC board member. Patrick Ryan was elected board vice president and Lisa Esch was named recording secretary. Terri Leven, corresponding secretary, and Lori Huber, treasurer will continue in their respective positions. Three new members have also been elected to the board in April and May: Brittany Keck, Nathan Lawyer, and Heather McDonald. BCPAC’s 36th season’s lineup will be announced the first weekend in August, including a live announcement at the Big 30 All-Star Charities Classic game.

This month’s Business After Hours will be a BAH-B-Que on Thursday, June 13th from 5-7pm,

hosted by protocol 80, Inc. and Omnis Technologies located at 15 North Kendall Avenue in Bradford.

Enjoy relaxed networking, complimentary snacks and beverages, games, prizes, and more. Bring your card for the business card drawing!

Event is free and open to the business and professional community. RSVPs greatly appreciated but not required to attend.

See you on the 13th!

Save the date! Mark your calendar for July’s Business After Hours,

hosted by Bradford Travel at their new Main Street office locationon Thursday, July 11th.

Upcoming Business After Hours hosts are:August: Bradford Ecumenical Home, Inc.

September: Howard Hanna Professionals

Are you a graduate of Leadership McKean, or have you ever sponsored a participant?

This year’s group project presentations will take place the morning of Friday, June 14th, followed by the graduation luncheon.

If you’d like more information about the day’s agenda, contact the Chamber.

‘Tis the season...for summer visitors! Have an item representing your business or organization that

you would like us to include in welcome packets for visitors like Jeep Jamboree, the new UPB students, and more?

Brochures, coupons, promotional items welcome! Give us a call for more information!

What’s happeningat the Chamber

4 9BACC NEWSLETTER | 814-368-7115 | bradfordchamber.com | www.facebook.com/BradfordPAChamber

Thanks to our Chamber News

volunteers:

Theresa Bond Linda Slike

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Janet Cleveland

Interested in becoming a Chamber volunteer?

Stop in to see us at 121 Main Street,

call 814-368-7115, or email officesupport@ bradfordchamber.com

The weather was cold and rainy as people waited in line under a tent and umbrellas for the grand opening of the Herbology Dispensary at 109 Main Street in Bradford.

Described as a “Medical Cannabis Dispensary,” the facility is operated by parent company Grassroots, which grows, processes and sells cannabis through a unique, vertically integrated business model, with one of 13 approved grow licenses in the state. Officials with the company, based in Chicago, said the 3,000-square-foot facility has hired between 10 and 15 local people as trained herbologists. Grassroots also has dispensaries in Altoona, DuBois, Gettysburg, Morton and a facility in the Philadelphia area.

Dispensaries admit people with medical cards who have been certified by a doctor as having one or more of 21 qualifying medical conditions. Company officials have noted that Medicaid, Medicare and medical insurance will not pay for the products; therefore, customers are expected to pay cash. Several of those in line said they had chronic pain and preferred using cannabis to help with their condition instead of opioids prescribed by doctors. The dispensary is open 10 am to 7 pm Monday through Friday, and 10 am to 5 pm on Saturday and Sunday.

Walk-in customers with medical cards will be admitted. For more information, visit www.herbology dispensary.com.

Our continued thanks to our Signature Sponsors for supporting BACC’s annual events:

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Share your message... Monthly: Chamber News Weekly: E-blasts Daily: BACC business card/literature racks Anytime: Chamber Facebook 3, 6, or 12 Months: Banner ads on the Chamber website Need info on how to maximize your membership with these tools? We’re here to help! Email Britt: [email protected]

...continued...Member News

During the school year, 20 students with the Criminal Justice Club at Bradford Area High School conducted fundraisers with one goal in mind — to visit Washington, D.C., and see monuments, museums and buildings of interest.

When the club, under the supervision of lead advisor Hiel “Butch” Bartlett, finally made it to the nation’s capital, they hadn’t expected an added bonus of visiting with a number of Honor Flight veterans. Also serving as one of the chaperones was assistant adviser and School Resource Officer Matt Gustin. While the club members enjoyed every aspect of the trip, several said the best part of the experience was their encounter with Honor Flight veterans from the Philadelphia and Arizona areas.

A group of veterans from the Bradford area, brought together and honored by the school district before departure, also traveled to Washington with the area’s Buffalo Niagara Honor Flight.

“We met Honor Flights (groups) who were visiting and we got to hear some of their stories,” said club member Ellen Collins. Another student with the club added, “It was our goal to shake every hand of veterans we saw.” Club member Alan Burritt said he, too, liked meeting the veterans. “At the end when we left (a memorial site) they literally yelled, ‘Hey green shirts, you made our day,’” Gustin said, explaining the Bradford High group wore bright, lime green shirts during some of their tours.

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Let’s talk about...How to Get More Reviews for Your BusinessThere’s a joke in this title. The easiest way to get more reviews is to stink at what you do. People are always more apt to give a negative review than a positive one. Then there are the people who never review anything. You’ll often read, “I don’t usually write reviews but this experience was so amazing I had to…” The truth of the matter is a giant problem for businesses: • People tend to write negative reviews because they feel vindicated in doing so. • People don’t review good service. They (only) review what knocks their socks off.

This means one bad customer interaction and there’s a post about you. Twenty good ones, and nothing. You had better hope there’s a shining moment in your interaction with a customer. Those kind of odds aren’t inspirational but there are things you can do to entice people to write reviews for you more often. Ask for Them This is the easiest approach out there. A local carpet cleaner made my carpets look amazing. At the end of their work, they asked if there was anything more that they could do for me, anything I wanted, needed, or was interested in knowing. They made it a point to make sure I understood the best cleaning methods to maintain the look. They certainly provided good customer service and a great product. They handed me a business card (which even contained the copy “Love us? Please review us.”) and said they’d love to earn my business again. Then the other person handed me a few more “in case you know someone.” Next they told me how competitive their business is. How everyone relies on reviews and without them, a brand new business like theirs was not competitive. They made me fully understand how a review is essential to their ability to grow. While they did impress me, and I would’ve certainly used them again, and referred them if any one I knew was asking for carpet cleaners, you know what would’ve likely happened had they not asked me for a review? We would’ve said our pleasantries as I walked them to the door. I would’ve looked at my watch, realized how far behind I was in my work, and promised myself to write a review that night after the kids went to bed. Sometime during the course of that 8-hour stretch, it would’ve slipped my mind.

Take the Time to Educate on Their ImportanceNot only did the cleaners ask for reviews, they told me why they needed them. In the classic “Xerox” study published in the book Influence by Robert Cialdini, he showed that when people interrupted others in a long line to use the copier – as long as the interrupter used the word “because” in explaining why they must interrupt – 93% of the people let the person cut. Even when the excuse was as weak as: “May I use the Xerox machine? Because I have to make copies.” Using “because” influences behavior to the point that the words following the “because” don’t seem to matter. In addition to giving customers a “because” to your request, create collaterals around why writing reviews on Yelp (and other sites) help businesses. Many people don’t take the time to think about the correlation between positive reviews and business growth.

Answer Your ReviewsIf someone is deciding whether they want to do business with you or whether they want to leave you a review after doing business with you, they may skim your existing reviews. If they see a cantankerous person combatting those who leave negative reviews, arguing with them and belittling them, they may think twice about you and the kind of person you are. If, however, you respond to all of your reviews – either positive or negative – with helpful information, you will appear to be someone who cares. We do business with people we like! 83 million people visit YELP (alone) each month. Isn’t it time you leverage those reviews into getting more business? Don’t just sit around and wait for reviews. Use these tips to make them happen.

Members of the Bradford Regional Airport Authority were recently presented with an update on the terminal building rehabilitation project. Architect Ethan Hine, VP and chief architect of KTH Architects, shared renderings of the planned upgrades, with major interior/exterior improvements that affect almost every section of the building. Interior updates include LED lighting throughout, a new gas fireplace and boiler, new flooring, remodeled

restrooms, stone columns, digital marketing space, a warming up space and increased space for non-airport

related events. “We’re catering to the current generation by also including cell phone charging space,” Hine said. Outside, travelers and visitors will notice new signage, new canopies and a new roof over the drive-through lane. “The building’s exterior will be low-maintenance materials,” said airport manager Alicia Dankesreiter. Advertising for bids for the project is slated for prior to the authority’s June meeting. After bids are opened and the contracts awarded, construction should take approximately six months, to begin later this year or in early 2020. Many of the plans will adhere to development objectives set forth in PA Wilds’ Design Guide for Community Character, Dankesreiter reported. In additional airport-related news, Southern Airways Express has expanded its advertising campaign into Warren County, a potential new market now that Jamestown no longer has a commercial airport. SAE’s chief commercial officer Mark Cestari also shared that Southern Airways Express and Mokulele Airlines, which SAE purchased recently, recorded the highest “On Time” rate for any American airline — 93 percent, compared to Southwestern’s 63 percent. To be “On Time,” airlines must depart or arrive within 15 minutes of scheduled times. “This is extremely important for us with our interline agreement with American Airlines,” Cestari said. Southern Airways Express will host a Customer Appreciation Party at Bradford Regional Airport from 4 to 7 pm on Tuesday, June 11. See the image at right - also found on Bradford Regional Airport’s Facebook page, for more information!

Temporarily (we hope!) the Runway Bar and Grill closed on May 12. The delicious menu options, excellent service, and unique runway-view atmosphere of the Runway Bar and Grill were appreciated by local residents and travelers visiting the area alike. We join their customers in saying thank you and best wishes to the owners and staff!

Dankesreiter said, “We have a few exciting things planned during the absence of a full-time operator, including fly-in breakfasts, and I’m looking into the possibility of a drive- or fly-in food truck party in the airport parking lot.” Watch the airport’s Facebook page for more details on upcoming events!

Airport News: Terminal Project/SAE Plans/Restaurant Closed

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Chamber Calendar of EventsJUNE2019

BACC NEW

SLETTER | 814-368-7115 | bradfordchamber.com

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JUN 6 • Bradford Area High School Graduation • 7–9pm • Bradford Area High School, 81 Interstate Parkway, Bradford, PA

JUN 7 • Operational Excellence • 8am–4pm • Marilyn Horne Hall, Room 200, 2 Marilyn Horne Way, Bradford, PA • Operational Excellence is a philosophy of organizational leadership that stresses continuous improvement, teamwork, and problem solving throughout the organization by focusing on the needs of the customer, empowering employees, and focusing management attention towards sustainable improvement of organizational performance. This series is designed for for-profit organizations that want to learn the methods and techniques to achieve Operational Excellence. Morning Session: Introduction to Operational Excellence and Aligning Metrics and Key Performance Indicators to the Operational Excellence Strategy. Afternoon Session: Lessons in Synchronous Flow for Operations. Light breakfast and lunch included. Instructor Max Krug. Tuition $350. For more information or to register, contact University of Pittsburgh at Bradford Continuing Education at 814-362-5078 or [email protected] or visit www.upb.pitt.edu/continuinged.• BCPAC Presents: “Oh What a Night! An Evening w/Charles Calello” • 7:30pm • Bromeley Family Theater, Blaisdell Hall, University of Pittsburgh at Bradford, 300 Campus Drive, Bradford, PA • The man behind over 100 Billboard chart hits! Tickets: $40. All seats reserved. For tickets or more information, contact BCPAC at www.bcpac.com or 814-362-2522.

JUN 8 • Enchanted Mountain Roller Derby • 6:30pm–10:00pm (Doors open at 6:30pm. First whistle at 7:30pm) • William O Smith Recreation Center Olean, NY • Tickets: $8 advance, $10 at the door. Children 10 and under free! Advance sale tickets at www.enchantedmountainrollerderby.com or from any derby girl.

JUN 11 • Canticle Farm: Story Time • 3:45–5:45pm • Canticle Farm, 3835 9 Mile Road, Allegany, NY • Join us for Story Time at the farm! Book, craft and veggie sample included.

JUN 12 • 10th Annual Senior Health and Wellness Fair at Chapel Ridge • 10am–1pm • Chapel Ridge, 200 St. Francis Drive, Bradford, PA • Free and open to the public. • Featuring: interactive health screenings, give-a-ways, door prizes and lunch tastings by Curtze. Over thirty vendors including Bradford YMCA, Penndoc Foot and Ankle, Bradford Regional Medical Center, Bradford Area Public Library, and more. Presented in partnership with United Way of the Bradford Area. • CARE for Children - Best Baby Playgroup • 6– 7pm • Bradford Area Public Library, 67 West Washington Street, Bradford, PA • Informal gathering includes a short activity, a chance for children to play, and opportunity for families to network. Led by CARE for Children teachers/therapists. Free/open to families with babies/toddlers. Older children are invited to join the evening storytime which runs at the same time. • Emotional Intelligence 2.0 - Clarion University SBDC • 9am–12pm • Clarion University SBDC, 330 North Point Drive, Suite 100, Clarion, PA • NWIRC and Clarion SBDC are pleased to offer Emotional Intelligence 2.0. The role of emotions in our daily lives is not often discussed; however, how we handle our feelings can have a profound impact on our success and happiness in life. Leaders who understand, practice and cultivate EQ show healthier brain activity, can protect themselves from toxic stress and strengthen effective decision-making capabilities. Learn more about the important role of emotional intelligence in our lives and learn to practice this critical skill. Please register by Friday June 7, 2019. Email [email protected] for information or questions. Price: $149. • Garden Workshops - Graham’s Greenhouse • 6–7pm • Graham’s Greenhouse & Landscaping, 1111 East Main Street, Bradford, PA • This week’s workshop participants will create their own painted birdhouse in the greenhouse with Michelle Chapman.

JUN 13 • Business After Hours BAH-B-Que - protocol 80, Inc. and Omnis Technologies • 5–7pm • protocol 80, Inc., 15 North Kendall Avenue, Bradford, PA • Please join us and our BAH-B-Que hosts protocol 80, Inc. and Omnis Technologies for Business After Hours. Complimentary food, beverages, games, prizes, and an opportunity to enjoy relaxed networking and learn about the services our hosts provide. RSVPs appreciated but not required to attend. Parking available at Hull Electric, 39 North Kendall Avenue. • Computers? I Don’t Even Know How to Turn Mine On • 5:30–9:30pm • Room 200, Marilyn Horne Hall, 2 Marilyn Horne Way, Bradford, PA • Cost: $39. Learn basic computer skills that will create a solid foundation for computer use. For more information or to register, contact University of Pittsburgh at Bradford Continuing Education at 814-362-5078 or [email protected] or visit www.upb.pitt.edu/continuinged.• Garden Workshops - Graham’s Greenhouse • 6–7pm • Graham’s Greenhouse & Landscaping, 1111 East Main Street, Bradford, PA • This week’s workshop participants will create their own painted birdhouse in the greenhouse with Michelle Chapman. • Pitt-Bradford Night at the Ballpark • 6pm • Bradner Stadium, 600 East State Street, Olean, NY • Olean Oilers take on the Mansfield Destroyers in a New York Collegiate Baseball League match-up. Pitt-Bradford faculty, staff, students, and coaches will be on hand with information about the university, particularly athletics, business management, accounting, and economics. The Panther mascot will also be available for photos before the game. Tickets are $3 each or two for $5. Admission is free for kids 17 and under. Gates open at 5pm.

JUN 15 • 2019 Bradford Rotary Club Golf Outing • 1pm shotgun start • Pennhills Club, Pennhills Drive, Bradford, PA • Featuring a $15,000 hole-in-one prize, plus additional large prizes offered on every Par 3 hole. 4 person scramble. Men, women and mixed teams welcome. Flighting based on total participation. $75/person or $300/team - includes greens fees, cart and lunch on the course. All proceeds benefit local Bradford Rotary Club projects.

JUN 17-20

• Youth Writing Spectacular • 1:30–4pm • Richard E. and Ruth McDowell Sport and Fitness Center, University of Pittsburgh at Bradford, 300 Campus Drive, Bradford, PA • For ages 9-14. On the evening of the last day, students will sit in the author’s chair and share their work with fellow writers, friends and family at an open mic from 6:30-8pm on June 20th in the Harriett B. Wick Chapel. Cost is $79 per participant. For more information or to register, contact University of Pittsburgh at Bradford Continuing Education at 814-362-5078 or [email protected] or visit www.upb.pitt.edu/continuinged.

JUN 19 • Yoga Fit Kids Camp • 9am – 12pm • Marilyn Horne Hall, Ballroom, 2 Marilyn Horne Way, Bradford, PA • For ages 10-15. Will take place in the ballroom of Marilyn Horne Hall. Children will be guided and taught the basics of yoga infused with music and painting. The cost will be $45. For more information or to register, contact University of Pittsburgh at Bradford Continuing Education at 814-362-5078 or [email protected] or visit www.upb.pitt.edu/continuinged.

JUN 20 • Cybersecurity - Know Before It’s Too Late! • 5:30–8:30pm • Marilyn Horne Hall, Room 200, 2 Marilyn Horne Way, Bradford, PA • Cyber crime is on the rise. Do you have the tools and knowledge to ensure you being safe? Learn the tools and best defense to protect yourself against these attacks. The cost of this class is $39. For more information or to register, contact University of Pittsburgh at Bradford Continuing Education at 814-362-5078 or [email protected] or visit www.upb.pitt.edu/continuinged.

JUN 21 • Canvas and Cookies for Young Artists • 6–8pm • Marilyn Horne Hall, 2 Marilyn Horne Way, Bradford, PA • One-day acrylic painting class for children ages 10-15. Artists will learn the basics of acrylic painting, including color, blending and proper usage of brushes. Cost is $45. For more information or to register, contact University of Pittsburgh at Bradford Continuing Education at 814-362-5078 or [email protected] or visit www.upb.pitt.edu/continuinged.

JUN 22 • Watercolor Paint Fun • 9–11am • Marilyn Horne Hall, 2 Marilyn Horne Way, Room 406, Bradford, PA • School-aged children will learn the basics of watercolor that will lead to a completed painting suitable for framing • Seats are limited for this camp, and the cost is $35. For more information or to register, contact University of Pittsburgh at Bradford Continuing Education at 814-362-5078 or [email protected] or visit www.upb.pitt.edu/continuinged.• Back the Blue 5K • 10am–12pm • Richard E. and Ruth McDowell Sport and Fitness Center, University of Pittsburgh at Bradford, 300 Campus Drive, Bradford, PA • Uniting law enforcement with their communities and proudly partnering with the William Hanley Lodge #67 FOP. To register or get more information, visit www.backtheblue5K.com. The day includes the 5K, a one mile fun run, and so much more. 5K race starts at 10:15am with the one mile fun run following at 11am. $35 (5K) registration includes t-shirt, medal, bib and 50% off selected merchandise. $25 (One Mile) registration includes t-shirt and 50% off selected merchandise. $20 (Kids)12 and under are always free but if you would like a t-shirt and medal, the cost is $20. • Enchanted Mountain Roller Derby • 6:30pm–10:00pm (Doors open at 6:30pm. First whistle at 7:30pm) • William O Smith Recreation Center Olean, NY • Tickets: $8 advance, $10 at the door. Children 10 and under free! Advance sale tickets at www.enchantedmountainrollerderby.com or from any derby girl.

JUN 22-23

• 13th Annual Art in the Wilds Juried Art Show • 10am–5pm (22), 10am–4pm (23) • Evergreen Park, Kane, PA • Free admission, food vendors, student art exhibition, artist demos and 40+ of the finest artists in the region and beyond. Oils, acrylics, watercolors, drawings, pastels, pottery, glass, photography, fiber arts, metal, wood, leather, jewelry. • Art in the Wilds is a family friendly event, however since pets are not permitted in the park, they will be happier at home.

JUN 26 • Beyond the Calls - Using an iPhone Effectively • Noon–3pm • Room 200, Marilyn Horne Hall, 2 Marilyn Horne Way, Bradford, PA • Cost: $25. Learn to be more proficient and productive with your iPhone. Please bring an iPhone5 or higher model. For more information or to register, contact University of Pittsburgh at Bradford Continuing Education at 814-362-5078 or [email protected] or visit www.upb.pitt.edu/continuinged.• Acrylic Pouring for Kids • 5–7pm • 4th Floor Art Room, Marilyn Horne Hall, 2 Marilyn Horne Way, Bradford, PA • Cost: $35. Learn how to do acrylic pouring and leave with your own painting. For more information or to register, contact University of Pittsburgh at Bradford Continuing Education at 814-362-5078 or [email protected] or visit www.upb.pitt.edu/continuinged.• Garden Talks - Graham’s Greenhouse • 6–7pm • Graham’s Greenhouse & Landscaping, 1111 East Main Street, Bradford, PA • This week’s workshop will share tips on how to keep your flowers beautiful and blooming for summer.

JUN 27 •.Garden Talks - Graham’s Greenhouse • 6–7pm • Graham’s Greenhouse & Landscaping, 1111 East Main Street, Bradford, PA • This week’s workshop will share tips on how to keep your flowers beautiful and blooming for summer. • Tri-County Comprehensive Plan Open House • 6–8pm • Port Allegany High School Library, 20 Oak Street, Port Allegany, PA • Doors open at 6pm. 6:30-6:45: Brief presentation on the planning process. 6-8pm: Stations with opportunity to walk through and discuss draft content with team members regarding the following areas: existing conditions and trends, online survey results, and draft strategies/actions by county for public comment.

JUN 29 • 2nd Annual Christmas in July at The Masonic Center • 10am–4pm • Masonic Center, 625 South Avenue, Bradford, PA • Free admission, free parking. Vendors include: direct sales vendors, wooden items, sewn items, crochet items, Chinese auction and much more! Chicken BBQ - pre-sale tickets available. Benefits McKean County Shrine and Orak Grotto.


Let’s talk about...How to Get More Reviews for Your BusinessThere’s a joke in this title. The easiest way to get more reviews is to stink at what you do. People are always more apt to give a negative review than a positive one. Then there are the people who never review anything. You’ll often read, “I don’t usually write reviews but this experience was so amazing I had to…” The truth of the matter is a giant problem for businesses: • People tend to write negative reviews because they feel vindicated in doing so. • People don’t review good service. They (only) review what knocks their socks off.

This means one bad customer interaction and there’s a post about you. Twenty good ones, and nothing. You had better hope there’s a shining moment in your interaction with a customer. Those kind of odds aren’t inspirational but there are things you can do to entice people to write reviews for you more often. Ask for Them This is the easiest approach out there. A local carpet cleaner made my carpets look amazing. At the end of their work, they asked if there was anything more that they could do for me, anything I wanted, needed, or was interested in knowing. They made it a point to make sure I understood the best cleaning methods to maintain the look. They certainly provided good customer service and a great product. They handed me a business card (which even contained the copy “Love us? Please review us.”) and said they’d love to earn my business again. Then the other person handed me a few more “in case you know someone.” Next they told me how competitive their business is. How everyone relies on reviews and without them, a brand new business like theirs was not competitive. They made me fully understand how a review is essential to their ability to grow. While they did impress me, and I would’ve certainly used them again, and referred them if any one I knew was asking for carpet cleaners, you know what would’ve likely happened had they not asked me for a review? We would’ve said our pleasantries as I walked them to the door. I would’ve looked at my watch, realized how far behind I was in my work, and promised myself to write a review that night after the kids went to bed. Sometime during the course of that 8-hour stretch, it would’ve slipped my mind.

Take the Time to Educate on Their ImportanceNot only did the cleaners ask for reviews, they told me why they needed them. In the classic “Xerox” study published in the book Influence by Robert Cialdini, he showed that when people interrupted others in a long line to use the copier – as long as the interrupter used the word “because” in explaining why they must interrupt – 93% of the people let the person cut. Even when the excuse was as weak as: “May I use the Xerox machine? Because I have to make copies.” Using “because” influences behavior to the point that the words following the “because” don’t seem to matter. In addition to giving customers a “because” to your request, create collaterals around why writing reviews on Yelp (and other sites) help businesses. Many people don’t take the time to think about the correlation between positive reviews and business growth.

Answer Your ReviewsIf someone is deciding whether they want to do business with you or whether they want to leave you a review after doing business with you, they may skim your existing reviews. If they see a cantankerous person combatting those who leave negative reviews, arguing with them and belittling them, they may think twice about you and the kind of person you are. If, however, you respond to all of your reviews – either positive or negative – with helpful information, you will appear to be someone who cares. We do business with people we like! 83 million people visit YELP (alone) each month. Isn’t it time you leverage those reviews into getting more business? Don’t just sit around and wait for reviews. Use these tips to make them happen.

Members of the Bradford Regional Airport Authority were recently presented with an update on the terminal building rehabilitation project. Architect Ethan Hine, VP and chief architect of KTH Architects, shared renderings of the planned upgrades, with major interior/exterior improvements that affect almost every section of the building. Interior updates include LED lighting throughout, a new gas fireplace and boiler, new flooring, remodeled

restrooms, stone columns, digital marketing space, a warming up space and increased space for non-airport

related events. “We’re catering to the current generation by also including cell phone charging space,” Hine said. Outside, travelers and visitors will notice new signage, new canopies and a new roof over the drive-through lane. “The building’s exterior will be low-maintenance materials,” said airport manager Alicia Dankesreiter. Advertising for bids for the project is slated for prior to the authority’s June meeting. After bids are opened and the contracts awarded, construction should take approximately six months, to begin later this year or in early 2020. Many of the plans will adhere to development objectives set forth in PA Wilds’ Design Guide for Community Character, Dankesreiter reported. In additional airport-related news, Southern Airways Express has expanded its advertising campaign into Warren County, a potential new market now that Jamestown no longer has a commercial airport. SAE’s chief commercial officer Mark Cestari also shared that Southern Airways Express and Mokulele Airlines, which SAE purchased recently, recorded the highest “On Time” rate for any American airline — 93 percent, compared to Southwestern’s 63 percent. To be “On Time,” airlines must depart or arrive within 15 minutes of scheduled times. “This is extremely important for us with our interline agreement with American Airlines,” Cestari said. Southern Airways Express will host a Customer Appreciation Party at Bradford Regional Airport from 4 to 7 pm on Tuesday, June 11. See the image at right - also found on Bradford Regional Airport’s Facebook page, for more information!

Temporarily (we hope!) the Runway Bar and Grill closed on May 12. The delicious menu options, excellent service, and unique runway-view atmosphere of the Runway Bar and Grill were appreciated by local residents and travelers visiting the area alike. We join their customers in saying thank you and best wishes to the owners and staff!

Dankesreiter said, “We have a few exciting things planned during the absence of a full-time operator, including fly-in breakfasts, and I’m looking into the possibility of a drive- or fly-in food truck party in the airport parking lot.” Watch the airport’s Facebook page for more details on upcoming events!

Airport News: Terminal Project/SAE Plans/Restaurant Closed

This month’s Business After Hours will be a BAH-B-Que on Thursday, June 13th from 5-7pm,

hosted by protocol 80, Inc. and Omnis Technologies located at 15 North Kendall Avenue in Bradford.

Enjoy relaxed networking, complimentary snacks and beverages, games, prizes, and more. Bring your card for the business card drawing!

Event is free and open to the business and professional community. RSVPs greatly appreciated but not required to attend.

See you on the 13th!

Save the date! Mark your calendar for July’s Business After Hours,

hosted by Bradford Travel at their new Main Street office locationon Thursday, July 11th.

Upcoming Business After Hours hosts are:August: Bradford Ecumenical Home, Inc.

September: Howard Hanna Professionals

Are you a graduate of Leadership McKean, or have you ever sponsored a participant?

This year’s group project presentations will take place the morning of Friday, June 14th, followed by the graduation luncheon.

If you’d like more information about the day’s agenda, contact the Chamber.

‘Tis the season...for summer visitors! Have an item representing your business or organization that

you would like us to include in welcome packets for visitors like Jeep Jamboree, the new UPB students, and more?

Brochures, coupons, promotional items welcome! Give us a call for more information!

What’s happeningat the Chamber


Thanks to our Chamber News

volunteers:

Theresa Bond Linda Slike

Chris YeagerJune Brown

Janet Cleveland

Interested in becoming a Chamber volunteer?

Stop in to see us at 121 Main Street,

call 814-368-7115, or email officesupport@ bradfordchamber.com

The weather was cold and rainy as people waited in line under a tent and umbrellas for the grand opening of the Herbology Dispensary at 109 Main Street in Bradford.

Described as a “Medical Cannabis Dispensary,” the facility is operated by parent company Grassroots, which grows, processes and sells cannabis through a unique, vertically integrated business model, with one of 13 approved grow licenses in the state. Officials with the company, based in Chicago, said the 3,000-square-foot facility has hired between 10 and 15 local people as trained herbologists. Grassroots also has dispensaries in Altoona, DuBois, Gettysburg, Morton and a facility in the Philadelphia area.

Dispensaries admit people with medical cards who have been certified by a doctor as having one or more of 21 qualifying medical conditions. Company officials have noted that Medicaid, Medicare and medical insurance will not pay for the products; therefore, customers are expected to pay cash. Several of those in line said they had chronic pain and preferred using cannabis to help with their condition instead of opioids prescribed by doctors. The dispensary is open 10 am to 7 pm Monday through Friday, and 10 am to 5 pm on Saturday and Sunday.

Walk-in customers with medical cards will be admitted. For more information, visit www.herbology dispensary.com.

Our continued thanks to our Signature Sponsors for supporting BACC’s annual events:

Would you like us to print your

Chamber News insert? Insert printing rates are:

Black/White(1-sided) $40 (2-sided) $60

Colored Paper $13 additional Color

(1-sided) $100 (2-sided) $175

Printing charges are in addition to insert fee of $50/1 or $100/3.

Share your message... Monthly: Chamber News Weekly: E-blasts Daily: BACC business card/literature racks Anytime: Chamber Facebook 3, 6, or 12 Months: Banner ads on the Chamber website Need info on how to maximize your membership with these tools? We’re here to help! Email Britt: [email protected]

...continued...Member News

During the school year, 20 students with the Criminal Justice Club at Bradford Area High School conducted fundraisers with one goal in mind — to visit Washington, D.C., and see monuments, museums and buildings of interest.

When the club, under the supervision of lead advisor Hiel “Butch” Bartlett, finally made it to the nation’s capital, they hadn’t expected an added bonus of visiting with a number of Honor Flight veterans. Also serving as one of the chaperones was assistant adviser and School Resource Officer Matt Gustin. While the club members enjoyed every aspect of the trip, several said the best part of the experience was their encounter with Honor Flight veterans from the Philadelphia and Arizona areas.

A group of veterans from the Bradford area, brought together and honored by the school district before departure, also traveled to Washington with the area’s Buffalo Niagara Honor Flight.

“We met Honor Flights (groups) who were visiting and we got to hear some of their stories,” said club member Ellen Collins. Another student with the club added, “It was our goal to shake every hand of veterans we saw.” Club member Alan Burritt said he, too, liked meeting the veterans. “At the end when we left (a memorial site) they literally yelled, ‘Hey green shirts, you made our day,’” Gustin said, explaining the Bradford High group wore bright, lime green shirts during some of their tours.

What’sMissingHere? YourAd! Only$25permonth. 3,6,and12monthratesavailabletoo! Call814-368-7115tolearnmoreabout thislow-costadvertisingopportunity.

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Greetings! Let’s start with celebration - a sincere congratulations to all of this year’s graduates from Bradford Area High School and our other area schools. We look forward to watching you take on new challenges, and to seeing the impact you’ll have on the world around you, especially in our local region!

A congratulations as well to the Leadership McKean Class of 2019, who will graduate on Friday, June 14th. What these community leaders will tackle, now and in the future, will have a lasting influence throughout the county.

We hope you’ll take some time this summer to explore local attractions, frequent community events, dine at local restaurants, and be an active part of our local region. There’s much to see and do in our own backyard! Need ideas? We’d be happy to make some suggestions!

Finally, as individuals and groups visit the area, they often reach out to the Chamber for information and welcome materials. If your member business or organization has brochures, promotional items, or other materials you’d like us to share with them, please drop a supply off to the Chamber office at 121 Main Street so we can promote you using your most current information!

As always, stop in, say hello and share your ideas with us - you’re always welcome!


Member NewsThe Good News DepartmentBACC photo gallery

Top Row: Many thanks to Northwest Bank for hosting our May Business After Hours, and thank you to all who joined us to enjoy some relaxed networking that evening. Middle Row: May 20th kicked off the beginning of the Main Street Streetscape Project. The project includes curb and sidewalk installation, new light poles, ADA ramp installation, fire hydrant replacement, decorative concrete installation, asphalt repairs with milling, and installation of traffic signal bases. Bottom Row: Monday, May 20th was also the Salvation Army’s Elegance in Chocolate. This year’s theme was An Evening in Paris. It was a wonderful evening filled with a silent auction and regular auction, mingling, and of course...all-you-could-eat chocolate! Hope to see you there next year! Kara

CARE for Children celebrates Early Learners!Erie Traveling Zoo visited Rainbow Corner Preschool in February and presented Smitten for Mittens, a program which revolved around the book The Mitten by Jan Brett. Preschoolers listened to the story, learned facts about each animal, and visited with a hamster, rabbit, collared dove, and skunk, some of the animals featured in the story. The zoo visit is incorporated into the STEM (Science, Technology, Engineering, and Math) curriculum at Rainbow Corner with zoo-themed activities, stories, and games. Rainbow Corner Preschool also celebrated its early learners during the ‘Week of the Young Child’ April 8th-12th. Along with fun themed days throughout the week, special lessons revolved around books by author Eric Carle. The students participated in art-themed activities, enjoyed a performance by musical guest Shane Oschman, and explored food and cooking by helping to make snacks like trail mix and pizza.

YMCA of the Twin Tiers has announced an internal reorganization that, according to CEO Barb Sweitzer, better aligns its leadership team with its strategic plan to optimize its services and better serve local communities. Leading this organizational progression, Kristen Tim was named senior executive director of branch operations leading day-to-day business practices at both the Olean and Bradford YMCAs. Christie Thornton has assumed the role of associate executive director at the Olean YMCA. Taylor Lubi has accepted the associate executive director position at the Bradford YMCA. Brent Raabe has been named the new director of association advancement. And Mary Burns will lead the YMCA’s child care efforts as senior executive director of child care services.

Beacon Light, an affiliate of Journey Health System, held its annual board and donor appreciation event on May 2 at the Pennhills Club in Bradford. Agency leaders thanked board members for volunteering and donors in the community for providing philanthropic support toward the agency’s mission. The 2019 BEACON Award (Being an Enthusiastic Advocate for Community and Organizational Needs) was presented to Madeline Miles. “Madeline Miles embodies the ideals recognized by the BEACON Award,” said Richard Seager, president and CEO. “Because of her dedication and service, she has been chosen by the Executive Team and the Board to be honored this evening.” Miles stated, “Serving on Beacon Light’s advisory board and utilization committee has given me a vast insight into the mental health needs of our clients and the community.” The evening closed with an inspirational video about the Girls In Recovery Learning Strength (G.I.R.L.S.) program.

The Bradford Creative and Performing Arts Center (BCPAC) named board officers and welcomed new board members at its annual meeting in May. Fred Feightner was elected BCPAC board president. Feightner is senior marketing and communications manager for W.R. Case and Sons Cutlery Comapny and a current BCPAC board member. Patrick Ryan was elected board vice president and Lisa Esch was named recording secretary. Terri Leven, corresponding secretary, and Lori Huber, treasurer will continue in their respective positions. Three new members have also been elected to the board in April and May: Brittany Keck, Nathan Lawyer, and Heather McDonald. BCPAC’s 36th season’s lineup will be announced the first weekend in August, including a live announcement at the Big 30 All-Star Charities Classic game.

Officers President, Anita DolanCity of Bradford - OECD

1st Vice President, Susan Hughes Tower First United Methodist Church

2nd Vice President, Devon Kloss American Refining Group, Inc. Treasurer, Anjanette Nicolazzo Zippo Manufacturing Company

Secretary, TBD

Past President, Ryan RaceNorthwest Bank

Board MembersBill Black Kids and Cancer Heidi BlatchleyBradford Area School District Christy Clark University of Pittsburgh at Bradford Nancy GrahamTin Ceiling Gift Shoppe

Anne HollidayWESB/WBRR

Barb KervinAllstate, Mark Pogue Agency

Mary Jane Pingie CNB Bank Candy Smith Howard Hanna Professionals

Kevin Teribery B & T Contractors

BACC StaffKara KennedyExecutive Director [email protected]

Brittany (Britt) Watson Membership [email protected]

Dave Anderson Office Support/Volunteer Coordinator [email protected]

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BACC Board of Directors


Zonta Club of BradfordContact: Carol Ryan, PresidentAddress: P.O. Box 743, Bradford Facebook: www.facebook.com/Zonta- Club-of-Bradford-131597860227002/Zonta Club of Bradford is a member of Zonta International, a leading global organization of professionals empowering women worldwide through service and advocacy. In 2019, Zonta International celebrates 100 years, and the Zonta Club of Bradford will have its 65th anniversary. Cricket Wireless Bradford - Saisang Enterprises, Inc. Contact: Kalpesh Pandya, DirectorAddress: 18 Foster Brook BoulevardPhone: (814) 817-6440Email: [email protected]: www.facebook.com/Cricket- Wireless-Bradford-345658056305000/Authorized local retailer for Cricket Wireless cellular services provider. Individual MembersHeidy Baez-Patino

Thank you to these BACC members who have renewed their 2019 membership since last month’s Chamber News: Bradford Area Alliance *SuperUser Technologies, Inc. * Willow Creek Triathlon *

*Indicates they are a member of the BACC 110% Club

For a complete listing of 110% Club members, visit: http://www.bradford chamber.com/110-percent-club.aspx

Your Chamber is growing...BACC has expanded to Twitter!

We’re excited to explore what new

opportunities this creates for us,our members, and our community.

Adult Arts Program at Bradford Area Public LibraryBradford Area Public Library will offer an adult arts program this summer conducted by local artist Courtney Mealy. Library officials said Mealy will lead classes twice a month at the library. Workshops will meet from 5:30 to 6:30 pm on the second and fourth Mondays of the month. Participants must pre-register and prepay for workshops, with all materials supplied. Space is limited to no more than 12 participants and the fee for each class is $10. Those interested can register at the Circulation Desk. The sessions will include the following activities:

• Decorated Flower Pot, June 10. Participants will create their own colorful, decorated flower pot by using a variety of techniques from decoupage, painting and collage.

• Whimsical Painting on Board, June 24. Participants will use acrylic paint, sharpies and vintage paper, and Mealy will lead participants to create their own whimsical painting with inspirational affirmations.

• DIY Journals, July 8. Participants will create their own journals suitable for taking notes, sketching, writing and much more. Each participant will be able to customize their journal and make at least two journals.

• Paper Flowers, July 22. Participants will create their own bouquet of paper flowers that will not wilt. Using a variety of techniques and supplies, Mealy will teach participants to make different paper flowers that will last a lifetime.

• Mini Watercolor and Ink Painting, August 12. Using watercolor paints and ink, participants will create a mini landscape painting of the beautiful Pennsylvania region. Pen and ink will highlight the paintings.

• Hand Lettering, August 26. Participants will create multiple names/sayings using various hand-lettering techniques and explore methods to create beautiful letters.

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BACC Membership Category Options: General Membership Designed for All Types of Businesses/Organizations. Annual dues start at $125. Individual MembershipStay Connected & Informed! (Marketing benefits are not included at individual level.) Annual dues are $35.

Elegance in Chocolate: One ‘Sweet’ Event

The Salvation Army held their annual Elegance in Chocolate event for the 12th time at the Masonic Temple with this year’s theme of “An Evening in Paris.” Those with a sweet tooth were out in full-force indulging in chocolates. With a smorgasbord of chocolate covered treats — such as bacon, Oreos and cookie dough — the event has given chocolate lovers an exquisite selection of chocolate for over a decade.

The Salvation Army’s Capt. David Means said the event goes hand-in-hand with those looking to support the Army by taking part in the unique event. When asked what he believes makes the event a pillar to the Army, Means told The Era, “One, people love chocolate, so that’s an easy connection.” He added, “People love to be involved in that, and a lot of people know that it goes to a good cause to help support the Salvation Army and all that we do within the community. People get to support a great organization and at the same time be able to have an awesome chocolate experience.” The Captain said he sees visitors mostly from the Bradford area but said he saw some new faces at Monday’s event.Stephanie Johnson said the event is made successful by “a great committee and a great community that supports the Salvation Army.” She made another point we certainly agree with, adding, “Who doesn’t love chocolate?”

Era Photo by Caleb Huntoon

contentsChamber Updates .. .. .. .. .p2Member News .. .. .. .. .. p3-4Kara’s Message . .. .. .. .. .. .p3Let’s Talk About.. .. .. .. .. .. p 5Calendar .. .. .. .. .. .. .. .. p6-7More Member News .. .. .. .p8What’s Happening .. .. .. .. .p9BACC Photo Gallery .. .. . p10News You Can Use .. .. .. . p11 News You Can Use

Early Childhood Education/Early Intervention

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Business After HoursThanks to protocol 80, Inc. and Omnis Technologies for hosting a BAH-B-Que (Business After Hours BBQ) on Thursday, June 13th from 5-7pm. Located at 15 North Kendall Avenue, our hosts will provide complimentary food and beverages, games, and prizes. Bring your business card for the drawing! Parking is available down the street at Hull Electric, 39 North Kendall Avenue. Event is free and open to the business and professional community. RSVPs are greatly appreciated but not required. Come join the BAH-B-Que fun!

Main Street UpdateStreetscape construction is well underway! Renovation is always a challenging process, but the results will be a significant improvement for downtown! Sidewalk is almost done in front of our office; you may have noticed the new location of the soon-to-be crosswalk. The #1 question we’ve heard: What about the trees? The Bradford Pear trees were beyond their lifespan for streetscape use and in poor condition. New trees - a few varieties well-suited to our climate - are included in the project plans!

Calendar of EventsWould you like to have your events added to the Chamber calendar? Use the enclosed insert to send us the details or email info to [email protected].

JUNE2019


CHAMBERNEWS

Bradford Area Chamber of Commerce121 Main Street Bradford PA 16701

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PAIDBradford, PA

Permit No. 264

the back page

Home ● Auto ● Business ● Life ● Annuities

McKean Insurance Agency 814-362-9840 600 Chestnut St., Suite 1 Bradford, PA 16701 www.mckeanagency.com

Terrie Borkowski

Daniel BusekistJenna

Eckstrom

50 Things to Post to Instagram for More Business FollowersBy Christina R. Green Instagram is a love/hate kind of platform. As a Gen X writer, I don’t get it. Yeah, the pictures are pretty but for me personally, I see it as a giant time suck. Maybe you feel the same way. However, my personal opinion (or yours) about the platform are irrelevant to our business.

The thing that matters is that there are about a billion people using it. (Yes, billion with a “b.”) In fact, Instagram has become a way of life for many. There are people who view their lives in Instagrammable moments. They build streaks of continuous days of posting. Plus, it’s owned by Facebook. So regardless of personal feelings, it has some business value if your customer demographic is on there. And chances are it is. Who’s on Insta?So before convincing you that you need to increase your business presence on Instagram, let’s talk about who’s on there. If your ideal customer is, you should be too. If not, you can be an old curmudgeon about the platform like I am.

There are: • One billion active monthly users (that’s an eighth of the world’s population)• 500 million use it daily• 71% of global users are under 35• 72% of teens are using the platform• 28% of online adults in the US use it• 25% of smartphone owners use it See more interesting stats here: https://blog.hootsuite.com/instagram-statistics/

Now that you know if your ideal demographic is on Instagram or not, check out the enclosed insert for 50 post ideas to get them more engaged with your brand!

(Hint: Pets - your own or those that might stop by to visit your business - are on the list!)

A glimpse of our bacc_bradford Instagram. You are following us, right?

50 Things to Post to Instagram for More Business Followers 1. Behind the scenes pics and videos.

2. Your morning routine or productivity tips.

3. Celebrations.

4. Your latest item or service.

5. Your reason for doing what you do (write it on a whiteboard or decorative screen).

6. Favorite business quotes.

7. Reposting posts of followers or people interacting with your products or services.

8. Your pet (or pets who visit your business).

9. Something fun on your desk or at your place of business.

10. A bird who’s made a nest on your property.

11. Baby wildlife.

12. Your morning commute.

13. Flowers.

14. The view out your window.

15. A question for your audience. It doesn’t have to be about business. Just have fun.

16. A poll.

17. Customer highlight.

18. Tip or trick on how to better use your product or service. The more obscure, the better.

19. Your latest blog post.

20. Your favorites: what you’re reading, watching, hobbies, etc.

21. New recipe.

22. New productivity tool.

23. Favorite guilty pleasure.

24. Favorite app.

25. Person who inspires you most.

26. Favorite cause.

27. Meaningful quote.

28. Something your parents, teacher, or coach used to say.

29. Best workout song or best soothing music.

30. Favorite place.

31. A day in the life pictures.

32. Preferred way to unwind.

33. Funny face paired with an amusing story.

34. Favorite thing about the season you’re in.

35. Most beautiful sunset or sunrise.

36. Storm on the horizon.

37. Up close view of something.

38. Reflections off the water.

39. Event or business set up.

40. Holiday greetings.

41. National “day of” celebrations. There are some funny ones out there.

42. Reviews.

43. Old pictures (Throwback Thursday).

44. Important messages.

45. Job openings.

46. Intellectual (or industry) humor.

47. Tribute (to a band, person, idea, etc.)

48. Something funny you see driving down the road.

49. Funny sign.

50. Something that sets your business apart from everyone else.

If you’re trying to reach a younger or more visual audience, Instagram may be the place for you and your business.

There are tons of ways to connect with your audience and it needn’t all be pics of what you sell. Get creative.

Have some fun and start seeing how pictures can bring you closer to the people who will eventually buy from you!

For ticket or sponsorship information, email [email protected] or call 814-368-4235.Follow our YWCA Bradford Facebook page for updates.

All proceeds benefit the YWCA Bradford.

Join us for a 2 mile

obstacle course,

bound to get you

wet and dirty.

Registration: $25T-shirts guaranteed for those

registered by June 30th

2nd Annual

YWCA Bradford's

SATURDAY, JULY 20thCallahan Park | Bradford, PA

CHASIN' BACONChallenge

Starts at 9am

Hoof it through more than 15obstacles, which include hurdles, a tire drag, log carry, Army crawl,

slip-n-slide and more! Grab a friend or

bring the whole family!

For ticket or sponsorship information, email [email protected] or call 814-368-4235.

Follow our YWCA Bradford Facebook page for updates.

All proceeds benefit the YWCA Bradford.

Bacon EatingContest

Live Music | Drinks | Food

SATURDAY, JULY 20, 20194:00 - 10:00 P.M.

SWIG & SWINEPresented by the YWCA Bradford

Masonic Center | Bradford, PA

MechanicalPig Ride

Must be 21+ to attend

Tickets $30

Cowboy u�!

Includes sou�enir cu�,�e�erag� tastings &

baco�-inspire� samples

2nd Annual

Updated 7/28/03

Bradford Area

Chamber of Commerce

The Bradford Area Chamber of Commerce maintains and publishes a monthly calendar of events. The purpose is to promote events for residents, guests and visitors in the Bradford area. The BACC Calendar of Events is distributed in nearly 600 copies of the Chamber News, and published on the BACC web site. Only events open to the public will be published. Note: This does not include regular club meetings. *Date(s) of Event:______________________ *Time(s) of Event:______________________ *Name of Event: ______________________________________________________________ *Location of Event:____________________________________________________________ *Admission Fee(s) - if any: _________________ Please describe your event:

____________________________________________________________________________

____________________________________________________________________________

____________________________________________________________________________

*Hosted, Sponsored or Organized by:______________________________________________ *Contact Name: ______________________________________________________________ *Contact Phone Number: ______________________________________________________ * Contact E-mail: _____________________________________________________________ Submitted By: ___________________________ Phone Number: ______________________ *Required information for publication To be included in the Chamber News, please submit your information no later than the

20th of the month prior to the event. Advance submissions welcome and encouraged! Bradford Area Chamber of Commerce Phone: 814-368-7115 121 Main Street Fax: 814-368-6233 Bradford, PA 16701 Email: [email protected]

Add Your Event to the BACC

Calendar of Events

the back page JUNE 2019 CHAMBERNEWS · BACC photo gallery The Good News Department Top Row: Many...

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Transcript of the back page JUNE 2019 CHAMBERNEWS · BACC photo gallery The Good News Department Top Row: Many...