The Aspiring Workforce · • Assists in resume writing, interview practice, job search,...

The Aspiring Workforce Inventory of Supported Employment (SE) Programs in CanadaPrincipal Investigator: Dr. Bonnie Kirsh

Report led by researchers at the Centre for Addiction and Mental Health, University of Toronto, and Queen’s University.

This project has been made possible through funding from the Mental Health Commission of Canada.

The work of the Mental Health Commission of Canada is supported by a grant from Health Canada

TABLE OF CONTENTS

introduction 4

Supported Employment Programs in Canada Serving People with Mental Illness (Only) 6

british columbia 7

manitoba 20

new brunswick 21

nova scotia 23

ontario 25

quebec 47

saskatchewan 51

Supported Employment Programs in Canada Serving Multiple Groups (Including Persons with Mental Illness) 54

alberta 55

british columbia 59

manitoba 62

newfoundland 72

nova scotia 75

new brunswick 76

ontario 77

saskatchewan 83

quebec 94

The Aspiring Workforce - Inventory of SE Programs Page 6


introductionAccess to Supported Employment (SE) differs across provinces and territories. We examined the availability of SE across Canada by developing an inventory of SE programs in Canada. To do so, we contacted funders, psychiatric facilities, and mental health agencies in each province and territory, first by email and then with a follow-up telephone call when no email response was received. We received responses from a total of 80 supported employment programs across Canada. We requested information on services provided, population served, outcome measures utilized, waiting lists, inclusion of peer support components, numbers of full-time staff, funding and budget information, and number of clients served per year. These data are catalogued in the following pages, and serve as a Canadian Inventory of Supported Employment Services.



Supported Employment Programs in Canada Serving People with Mental Illness (Only)

british columbia

Capital Mental Health Association; NetWorks

Employment Services Provided:

NetWorks Employment Solutions• A SE program that serves people who experience barriers to employment as a result of mental illness or

addictions• Offers one-to-one assistance for job seekers• Offers continual support once work has been obtained or if job loss occurs• Assists in resume writing, interview practice, job search, application process, and problem solving

Services include:• individual employment counselling, one-to-one by appointment• assessment (through interviewing rather than formal tests) of client’s employment history, skills and interests as

well as mental health and/or addiction barriers impacting their employment goals, then come up with a plan to address goals by working together step by step

• once a client has attained work, the employment coach can continue working with them for job support until they are secure in that position.

• an employment coach may work with a client through multiple jobs attained and lost over time with no limit to service as long as support is needed/ wanted

Client Population Served:

Adults with a mental health and/or addictions diagnosis, referred from VIHA (Vancouver Island Health Authority) (80%) as well as those not within the system though have minimum of a Doctor in charge of addressing their health issues (20%).

Outcome Measures for Clients/Programs:

Number of job attainedNumber of clients servedNumber of clients leaving the program and reasons for leaving

Waiting Lists:

At the moment all coaches are full with no one waiting for an appointment. The maximum time a client should have to wait for services is two weeks.

Peer Support Components in Program:

None

Region Program Located In:

Urban

Number of Full Time Equivalent Staff:

5 (one of which works as program coordinator, half time and sees clients the other half)

Funding Information:

The program is funded by Vancouver Island Health Authority; Mental Health and Addictions

Number of Clients Served Per Year:

About 120 to 130 per year including those returning and those not staying engaged in the program



Centennial Place


Pre-employment training30 ways to shine as a new employee programResume/job application supportComputer lab & trainingOngoing on the job support


Mental Health/Clubhouse clientsAnyone with a serious persistent mental illness referred by their doctor


Organization’s outcome procedures (Communitas Supportive Care Society)

Waiting Lists:

None


None


Urban


1 just for employment (3 other clubhouse staff)


Fraser Health


75

CMHA Prince George Branch


Mainly we offer training opportunities in supportive environments, assistance with goal setting, exploring education needs. Resume writing and onsite support for both the employee and employer.


Adults with mental illness


We do not use outcome measures other than a qualitative survey once a year

Waiting Lists:

Our waitlist is managed by the Northern Health Authority of the provincial government

Peer Support in Program:

We have 3 peer to peer mentors at this time in two different work sites


Urban & Northern


2.5

Program is Funded by:

Northern Health Authority


50

CMHA Vancouver Burnbary Branch


Our program follows the Individual Placement and Support Model of Supported Employment.

Our program is based on the principles of IPS as follows: Integration of employment program with treatment team On-going assessment Provide services in the community Focus on client preferences Follow along support once employed Rapid job search Utilize team approach Competitive employment is the goal


Population served is the clientele of the community mental health centers in Burnaby and Vancouver.


The primary outcome measure is number of jobs. However, a large quantity of data is collected including client demographics, diagnosis, and employment and education history. Employment information is also collected such as duration of jobs.

Waiting Lists:

None


None at this time. However, informally PSW have worked with a few individuals.


Large Urban


7


Provincial Ministry of Health - Fraser and Vancouver Coastal Health Authorities


300



Coast Mental HealthCoast Clubhouse Supported Employment Program


Working with the on-staff Supported Employment counsellor, members are assisted in identifying areas of employment they wish to work in and the members skills are marketed to suitable employers. The counsellor then attempts to secure a placement for the member. Assistance with interviewing, training, job coaching and on-going support from the SEP counsellor enables Coast members to ease into permanent employment. As well, members who are interested in training programs leading to employment can be assisted to access funding through provincial and federal government sources.Services include:Employment Counselling, career exploration, skills building, life skills - use PSR, strengths based and holistic approach to employment counselling. Offering job shadows, job trials, on the job training, job carve with an employer, accommodation with employer, group based work support and peer lead training and peer leadership and coaching.


Persons with a mental illness


Number of different participants attending daily Number actively involved monthly Number engaged in work order day of running of Clubhouse Number engaged in education within the clubhouse and community based education Number working in Transitional Employment, Supported Employment, Social Enterprise & Competitive employment

Waiting Lists:

N/A


Peer/staff co-facilitated groups (social, life skills, health, food planning, budgeting, social planning, etc.)


Large Urban


10.11 FTE


Vancouver Coastal Health/BC Provincial


Up to 400 annually

Comox Valley


A. Comox Valley Mental Health and Addiction Service (MHAS) vocational rehabilitation program has several components: supported work (work crew), supported employment (job coach), peer support worker program, and the Peppermill frozen food program, all of which are supported by staff and funding resources.

Referrals are forwarded by case managers and those that require specialized assessment are first screened by an Occupational Therapist. In the supported work program (work crew), work is performed in small groups and is supervised by the work crew leader, (examples: park maintenance, landscaping). Fees charged help finance the program. Participants receive a training allowance or stipend. People learning new skills and who may have less work experience are encouraged to work in this program. They will develop transferable skills, commit to a regular routine and/or build transferable skills, commit to a regular routine or build confidence in working with others, prior to entry into the supported employment program with the job coach.

The job coach (supported employment program) assists individuals in identifying and determining job readiness. Work experiences with a training allowance are coordinated by the job coach. Participants receive support as determined by the participant, work supervisor (from the work placement , i.e., Wal-Mart, Canadian Tire, and other community businesses), and job coach. Some stipends are covered 100% by MHAS and some training allowances are financed 50/50, half by the market employer and half by our program. Peer support workers are individuals with firsthand experience of the recovery process and are on contract with Viha; they receive a stipend and are supported by a mental health and addiction rehabilitation worker. The Peppermill frozen meal program is supported by three mentors (peers), a rehab worker, the job coach and a trainer cook.

B. Part of our larger Mental Health and Addictions Rehabilitation Program is prevocational/employment readiness programs. The Peer Support Program might be considered a supported employment program.

The job-coach position supports individuals to explore vocational goals and plan around how to reach those goals (may involve upgrading, prevocational skill development, or accessing community employment or volunteer programs.) We do have some in-house programs (ie library, recycling, plant program) that people can participate in to practice pre-employment skills and increase confidence. A training stipend is paid to program participants. The job coach position also supports our contracted Peer Support Workers.

The work-crew leader position works with a group of people to provide community landscaping services. This is considered a prevocational rehab program. Participants receive a training stipend.


A. Adults, ranging from 19 to early 60’s with serious and persistent forms of mental illness. Diverse population that includes those with little or no work experience to some with considerable employment histories but have become psychiatrically disabled due to the onset of mental illness.

B. Adults with mental health and/or addiction concerns who are referred through Campbell River Mental Health and Addiction Services.


Progress is monitored in several ways depending on the level of functioning, abilities and aspirations of the partic-ipants. Some graduate to market employment, others earn training allowances that provide additional economic resources to supplement their disability benefits. Outcomes are closely aligned with the client’s vocational goals and are reviewed with the participants and case managers. We track program participation. We also have clients fill in consumer surveys.

Waiting Lists:

The job coach has currently three referrals on the waitlist and the waiting period could take up to several months (15 clients currently receiving services). The Peppermill program has a waitlist and spaces become available as people graduate the program, usually 4 to 6 months. Participants are required to complete 200 hours of training before grad-uating (7 trainees). The work crew has 24 participants dispersed throughout the week’s shifts and there is no waitlist. The peer support worker program has 6 peers on contract and there is no waitlist.




The Peppermill program has two mentors-peers (graduates of the program) and one previous consumer to help sup-port trainees and are paid a stipend and are part of the Peppermill team (rehab worker, sales-peer worker and cook).

The peer support worker program is a vocational training program that includes a training period, employment experi-ence, and a stipend to peer workers who are/have received mental health and addiction services.

Mental Health and Addiction Services does contract with Peer Support Workers who are supported in their work by the job coach.


Urban/Rural


4.5 Full Time Employees (FTE)


Health Authority and also cost recovery for contracts i.e. we cut grass for the parks, who pay a nominal fee.


150

Fraser Health AuthorityIndividual Placement and Support


IPS Supported Employment (Individual Placement and Support) is an evidence-based program (international model) that helps people with a mental illness find and keep competitive employment. The program includes time-unlimited support.

IPS includes continuous and comprehensive assessment, attention to client preferences, integration of rehabilitation and clinical services, rapid job search, and time-unlimited support.


Adults with mental illness, and co-occurring conditions, who have a case manager at a local Mental Health & Substance Use (MHSU) Centre. The IPS Vocational Rehabilitation Counsellors work directly out of the MHSU Centres to ensure integration of work in the recovery journey.


(1) Data is collected on factors such as time to find employment, percentage of clients who find employment, demo-graphic data on clients and employers, and satisfaction surveys on clients’ response to the program, such as engage-ment and confidence.

(2) The “Fidelity Scale” is a tool that measures the level of implementation of this evidence-based program, and defines the critical ingredients of supported employment to ensure good employment outcomes and reduce “program drift”.

Waiting Lists:

Generally no, but occasionally a wait list develops up to 40 days. Staff are expected to initiate service quickly to reduce the incidence of discouragement when clients have to wait for employment services.


None


Large Urban & Urban


3.0 FTE (not including funded positions coordinated through community agencies, or employment services for MHSU youth/young adults)


Fraser Health, Community Mental Health Services


IPS is now offered to 5 Fraser Health MHSUs, and is new to four Fraser Health MHSUs. In the older contract, 1.8 FTEs provided services in 2010/11 to 104 clients/year.

Gastown Vocational ServicesSupport Employment and Education Program (SEEP)


GVS provides a comprehensive range of vocational services for youth and adults with mental health disabilities- to help each person achieve their educational, vocational and /or employment goal. The Supported Employment and Education Program (SEEP) is a customized job search and education program that provides individualized job search assistance, marketing, job coaching and support, and educational assistance and support.

Together, the Job Developer and client develop an Individualized Job Search Plan or Educational Plan depending on the client’s needs and skills. The plan may include:

• resume and cover letter writing • interview preparation, telephone scripts and skills • direct job marketing and placement • negotiating accommodations with employers, and support to disclose • job coaching; support once in job placement • job search workshops • evening support groups• educational guidance• assistance in accessing funding for education

The SEEP Job Developer uses a number of strategies to help the client find work. Business partnerships with local companies, professional and personal contacts, cold calling, the internet and job postings are sources of possible jobs.

Once employment is found, there is ongoing job coaching and support. Coaching sessions allow the client to discuss successes and address areas of concern. With the help of the Job Developer, a client will problem-solve and put successful work place strategies into practice.

Clients may require assistance in researching, enrolling and accessing funding for educational opportunities/certifications to enhance an individual’s employability. Some clients may access our Supported Education program to assist in academic upgrading and GED.

Services include: Psychological/Vocational assessment Work readiness skill development programs Career exploration Disability management groups WRAP for employment Work experience placements Job coaching Peer support Job search workshops and computer labs Training for employment related skills Supported education On-going support


Clients range in age from 16 to 65 years old and have a wide range of mental health disabilities /conditions from, for example, eating disorders, personality disorders, anxiety/panic disorders, Asperger’s to clients with serious psychotic conditions and/or mental illness.


Outcome measures are tracked and include: Volunteerism, work experience, employment, and supported education.

Waiting Lists:

Varies in terms of program:

Adult program: Average wait time 60 - 90 days Youth and Young Adult program: Average wait time is 180 days


Peer support is offered in each program/service. It is designed to support clients in helping clients to engage in services, as needed, pre-employment/life skills support to clients in volunteer work or employment. Peer support, for example, may help clients with information on GVS services, engagement strategies, transportation skills, social skills, and connecting to resources.


Large Urban


17.0 full-time staff not including Peer support workers as they are contract staff.


Funding from provincial ministries including: Ministry of Health, Ministry of Social Development, Ministry for Children and Families, and private funding.


350 - 400 clients per year

The Kettle Friendship Society: SEED Employment Program


Skills, Esteem and Employment Development (SEED) Employment Program

The SEED Employment program assists individuals with chronic mental health issues to build the vocational skills, confidence and stamina necessary to make the transition from unemployment to satisfying work opportunities.

SEED works with the larger community – creating innovative partnerships, providing skilled workers to local businesses, and breaking down stigma about mental illness.

Services include:- On-job training- Basic sewing classes- Motivate, lead, instruct clients in their work- Offer conflict resolution, crisis intervention and advocacy with employers and the community.


Mental health consumers usually with other barriers, ESL, such as addiction, learning disabilities, Hep C, diabetes, HIV or AIDS, and other physical disabilities.


United Way’s Epact measuring system.

Waiting Lists:

None


The street cleaning crew trains their new co-workers themselves with guidance from the support worker. Also, monthly crew meetings offer peer support.




Large Urban


5 FTE Supported Employment Worker and one FTE Program Coordinator.


Funding: Annual funding from Vancouver Coastal Health’s SMART Fund and Commercial Drive Business Society. The balance must be raised with grant applications.


72

Northern HealthTerrace Mental Health and Addictions Services


Employment Support ServicesServices include specialized assessments, career planning, pre-vocational skills training, transitional employment services, supported employment services, work experience, self-employment support and consumer-run businesses or co-operatives.Club HouseA Club-House is a membership driven drop-in and vocational program. Individuals and staff work side-by-side to manage all aspects of the operation of the Clubhouse, including clerical services, food services, program activities and outreach services. Some Clubhouses provide on-site supported employment and work experiences.


Community and residential clients who have a serious and persistent mental illness often compounded with substance use issues.


We have evaluations originally created by our Occupational Therapist, and create short and long-term goal plans when reviewing work history/assessment.

Waiting Lists:

We try to accommodate clients as they are referred. There is no wait list but there may be a small wait time before first appointment is booked.


None, but it occurs on an informal basis.


Urban: Less than 20,000 people regionallyRural: Much of the outlying area is considered ruralRemote - situated in the NorthwestNorthern


No full- time staff for Vocational Support Services1 permanent part-time


Northern Health


Stat is not available but based on monthly estimate of client load; approximately 70 clients are proactive at any given time.

Options Community ServicesThe Roost/New Frontier


Ours is a psychosocial rehabilitation day program for adults, and includes both a structured Therapeutic Volunteer Program (TVP), as well as several supported work opportunities including a catering contract, lawn maintenance program, a seasonal City of Surrey street cleaning contract, and a member-run entrepreneurial venture in our photo and picture framing studio.

Apart from support in the above listed program areas, clubhouse supported work staff are available to help members design and build resumes, develop job-searching skills, explore job interest and aptitude, as well as discussions around the necessary prerequisites for competitive work (appropriate dress and communication, travel to and from work, job applications, etc.).


Our program serves adults, 19+ who have been diagnosed with a mental illness and referred to Options’ Clubhouse program by the local Mental Health and Substance Use Services office, a GP, or a psychiatrist.


Our primary outcome measure is a 15-item quality of life survey designed by our contractors at Fraser Health. It taps into areas of an individual’s life such as self-worth, family and friends, work aspirations and recreation. The survey is completed upon intake into the program, and again on a yearly basis following.

Waiting Lists:

None


None


Urban: Located just outside the major urban center of Vancouver, BC, Surrey covers a large area with 6 major “city centers”. The program has two locations, one each located in 2 of the most population-dense of these city centers.


8


Fraser Health Authority (Provincial Gov’t), Private Donors through fundraising efforts, and BC Gaming association contracts.


350



Stepping Stone Community Services SocietyEmployment Program


Employment Services is a specialized program for clients of Stepping Stone Community Services Society. The program is designed to assist individuals who have experienced barriers to employment due to mental illness gain and maintain employment in the community.

The goals of the program are to:• Assist individuals to find employment• Provide on-going support to individuals• Develop partnerships with the Langley business community• Provide education and support to employers• Provide vocational options and assist individuals to connect with community resources.

The Employment Service program includes the following components:

Intake• Individualized• Informal process with an emphasis on relationship building

Goal Setting and Action Plan• Competitive employment as the goal• Desired work can be full-time or part-time• Process includes consideration of individual preferences and skills, prior work experience and desired work

environment

Job Marketing• The search for competitive employment starts rapidly after individuals have defined their employment goals• Assistance with resume writing and interview preparation• Employment Specialist will assist with contacting employers either directly or in a supportive role

On-going Support• On-going supports are provided to individuals and may include interview support and on the job support• On-going supports are provided to employers

On-going Job Maintenance• For those already employed, individualized support and assistance can be provided on an as needed basis


Adults living with a mental illness


No formalized outcome measures. Track statistical and anecdotal outcomes.

Waiting Lists:

None


None


Urban (Population of 130,000)


1 Full-time Employment Specialist


Non-profit organization. Funding for the program is from fundraising and BC Community Gaming Grant.


50-75 individuals each year



manitoba

Employment Dimensions


We are a rehabilitation program. If participants choose to pursue employment we offer supported employment.

Services include:Career Exploration (Choose)Jose Search Supports (Get)Functional Assessment (Keep/Job Retention)


Persons with a mental health diagnosis


Change in employment statusLength of job retentionChange in income

Waiting Lists:

90 days for group information session (first step)90 days for a space once person is accepted


Not Formally


Large Urban


9 Rehabilitation workers1 Employment Developer2 Skill Coaches


Winnipeg Regional Health AuthorityProvince of ManitobaFamily Services


Approximately 160



new brunswick

Built Network Moncton Inc.


Delivery of an eight-week tuition-free Skills Development Program. Seven weeks of in-class instruction in a workplace setting with week eightreserved for job search and graduation.


BUILT Network provides services to persons with low self-esteem, low self-confidence, experienced depression, anxiety disorders, schizophrenia,bi-polar disorder and other mental health issues who are at a level of wellness to return to the workforce.


Participant evaluations, testimonials and successful sustainable return to work.

Waiting Lists:

Depends on program, but can be anywhere from 1-8 weeks.


The truly powerful component of the program is the peer support and self-empowerment program participants gain from one another.


Our catchment area is broad and encompasses Greater Moncton Area and rural Westmorland, Kent and Albert Counties.


3


Province of New Brunswick - Departments of Health, Social Development and Post-Secondary Education, Training & Labour, United Way, City of Moncton and Fundraising.


Up to a maximum of 60 clients per year. Six programs per year, 8 weeks (maximum 8 to 10 individuals/program).

CMHA Fredericton


The program provides support in these ways:

• Pre-employment services, Employment Search & Job Development. • Assisting employees in making adjustments to reentering the workforce which includes assistance with daily

schedule and relationships with co-workers.• Coaching the employee on the job. This is adjusted to suit both the employer and the employee and is only avail-

able when an individual discloses to an employer and asks for our support.• Providing monitoring and follow-up support of the employee and employer when the active phase of support

has diminished.


Target Population includes individuals who reside the Fredericton andsurrounding area and who demonstrate that they have persistent and recurrentpsychiatric problems, an inability to enter the job market through existingservices and resources and a stated vocational interest.


The program is measured by the outcome of the interventions. Success of the program is achieved when all target goals have been achieved or exceeded each year as set by the funder. Success for the clients is determined based on their ability to get and maintain regular mainstream employment. Clients must remain in their unsubsidized job for aminimum of 12 weeks to be counted as employed. Clients may achieve many successes without obtaining employment as long as progress is being made. Some clients may have a plan to return to school for further education and so a separate education goal would be achieved in this instance.

Waiting Lists:

None. Clients have historically not had to wait to receive services once a referral forservices has been received by the program manager


Not specific to the employment program. However there are many opportunities for peer support through our other programs and services.


Urban


The program has 2 fulltime staff and one part-time staff.


Department of Post Secondary Education Training and Labour ( NB Government)


Goals are to serve approximately 120 clients per year.



nova scotia

CMHA Colchester/East Hants TREES|


Psycho/social/rehabilitation model; job planning, job preparation, job maintenance, job searching, job coaching, supported education, supported employment, volunteer placements, work placements, placements in communityprograms, enrolment in post secondary education, and short term training, paid supported employment, pre-intervention, work place interventions, follow up.


Clients 19 years of age and up; specifically for mental health consumers with Schizophrenia and Bipolar. The client must have an awareness in regards to mental health issues.


Referrals, intake process, return to work action plans, Psycho/social/rehabilitation model, WRAP, LakeCity policies and procedures specified by the board of directors, LakeCity work, volunteer program agreements. Interventions and follow ups whenever required.

Waiting Lists:

There is no wait list in my area.


My program partners with various community services and works closely withCMHA.


Urban, Rural, and Remote


1 Full-Time Contract Position


Department of Health


200 caseload; currently active 70

LakeCity Employment Services Association


• One-to-one Employment Counselling• Developing a plan• Job preparation• Job search and job development• Setting up Work Experiences with a stipend either as a skills builder or as a foot-in-the-door with an employer

who is not yet looking to hire• Assisting with applying for training or higher education• Systems navigation and on-site placements (production woodworking shop, computer refurbishing/recycling or

a 16-weekcourse in ceramics and/or fused glass product creation)


Work with a mandate to provide employment services to any adult living with a Mental Illness in Halifax Regional Municipality (HRM).

We have adopted the Psychosocial Rehabilitation Model that includes the belief in Recovery and Supported Employment.


Measured each month:• Satisfaction surveys• Number of paid employment achieved• Job maintenance level • Number of intake interview

Waiting Lists:

None (their policy is to contact a new Referral within 2 weeks of them being assigned to an Employment Counsellor and we meet once a week to divide up the new referrals)


None


Large Urban


8


Funding: • On-site production woodworking generates over a million dollars in gross sales• The Department of Community Services funds 5 of the Employment positions plus the shop instructors in the

wood shop• Provincial Government (fairly recent) - used to be Service Canada, now called Employment Nova Scotia


422



ontario

CMHA Brant County Branch


Vocational Support Services assist employment disadvantaged persons with a serious mental illness to obtain and maintain employment, education and volunteer opportunities.Vocational Support Workers in the Works for Me and Sustainable Employment Initiative programs, are available to help clients establish and pursue their vocational goals, using the psychosocial rehabilitation and recovery approach.”

Services Include:• Flexible support (short or long-term) • Assessment and individual goal-setting • Development of return-to-work action plans • Linkage to other community resources • Advocacy • Support work opportunities--work placements • Group sessions


• Persons 16 years and over • Residents of Brant County • Persons who have a serious mental illness, and may or may not have a diagnosis


Number who have returned to school, started volunteering or found a job

Waiting Lists:

MTCU funded program is 30 days. MOHLTC funded program is 240 days.


None


Urban


1.8


Funding: Ministry of Health & Long-Term Care and Ministry of Training, Colleges & Universities


60

CMHA Champlain East Branch


Job readiness objectivesAccess to community employment resourcesNetworking with existing employment services


• At least 16 years of age• Having SMI or concurrent disorder• Reside in Champlain East region• Clients who are unable to secure employment using other services and resources• Clients who have identified goals of where they would like to work or what they would like to do


None

Waiting Lists:

None


Their transportation program is connected to their Peer Resource Centres employs consumers receiving Intensive Case Management. Participants also benefit from peer support groups or initiatives offered at the Peer Resource Centres.


Urban & Rural


Do not have a designated staff to offer supportive employment; vocational specific interventions addressed by Intensive Case Managers. 24 FTE


Ministry of Health and long term care


50

Additional Info:

SE Program Objectives:

1. To explore client’s interest, abilities, skills, strengths, and carriers in order to develop vocational goal2. To help clients access existing employment and educational resources within the community3. To help client obtain job-related skills they need to prepare for today’s competitive work force4. To assist in finding an appropriate match between the client’s needs and abilities with community employment



CMHA Durham Region Branch


Our Supported Employment program is based on evidence based Best Practices and includes: client focus, integrated competitive employment in the community, rapid job search, & time unlimited on the job support. Our Employment Specialists offer an integrated approach and work with clients on an individual basis to obtain employment in a timely manner. Involvement of family members, case managers, psychiatrists/physicians & Employment Specialists all enable successful community employment.

Services included (from IPS model):• Focus on competitive employment• Rapid job searches• Jobs tailored to individuals• Time unlimited follow along supports• Integration of SE and mental health services• Zero exclusion criteria

Employment Resource Centre• Access to computers, fax machine, telephone, job postings, etc.• Weekly “Doors Open” days to access Employment specialist support• Groups available in areas including interview skills, employer expectations, time management


Clients over 16 with mental health issues in Durham Region, Ontario.


Track when clients are employed and how long they are employed.

Waiting Lists:

None


None


Large Urban


2


N/A


60

Additional Info:

Services: What employment support services does the program provide?

Resume and cover letter writing, job searching, interview techniques and practice, job coaching ie: cold calling, approaching employers, networking opportunities etc., employment workshops.

CMHA Hastings and Prince Edward Counties Branch


Career counsellingResume, cover letter, interview thank letters Interview preparationJob coachingJob shadowingEmployer educationTransportation for job search and interviews


Individuals who are mentally ill


None

Waiting Lists:

None


None


N/A


2


Employment Ontario


52

CMHA Lampton County Branch


Intake & assessment, Employment Action Plan, Resume development, Interview Preparation, job trials, job coaching, competitive employment placement, job retention


People living with severe and persistent mental illness


None

Waiting Lists:

120 days for clients referred through Service CanadaNo wait list if referred by ODSP ES


Job maintenance group is comprised of clients who are currently working or actively looking for work. Clients assist each other in dealing with workplace issues as well as share successes.




Large Urban


10


HRSDC - Project Hope and ODSP Employment Supports


300

CMHA Niagara Branch


Intake, assessment, counseling, case management, life skill instruction, and job coaching.


Mental health issues and serious mental illness


# of new admissions# of paid employment positions # of incidental placements# of pre-employment placements# of prospective participants

Waiting Lists:

None


None


Urban & Rural


5.4 FTE’s


MTCU / Region of Niagara


Approx 400

CMHA Peel Branch North Clubhouse


Employment and Education:

Career Centre provides opportunities and resources for the clubhouse members in their employment goals and/or return to school, including a weekly Literacy program. Furthermore, opportunities for gainful employment are provided through:

1. Group Employment (GE)A group of PAR members work, with support of a staff member, on a time-limited job to complete one-time or on-going projects, i.e., inserting flyers and assembling the local community newspaper;2. Transitional Employment (TE)Members can work in a temporary time-limited part-time job for a competitive wage. These particular jobs belong to the clubhouse and are supported according to each individual member’s needs.

Other employment supports include:Supportive Employment (SE) and Independent Employment (IE), where members working can receive required but flexible support.


People with chronic & persistent Mental Illness, mental health problems


Statistics on the employment program

Waiting Lists:

None


Members volunteering in the Clubhouse are always supporting those working in the community.


Large Urban


4 FTE’s


Ministry of Health and Long Term Care for Ontario, Canada


180 for PAR north

Additional Info:

A clubhouse model rehabilitation/prevocational program which offers Transitional Employment, which is supported by staff, members and the clubhouse as a whole

While a member is working a usual 6 month TE placement they will receive as much support on the job as they require. The support might be 1 hr. per week or every two weeks. Usually the support is needed more at the start of a TE or during the training period. We actually go to the employer’s location to lend support and encourage members to come into the Clubhouse when not working, in this way receiving additional support. We also encourage attendance & participation at monthly employment dinners where we recognize and celebrate our members working.



CMHA Peel BranchPartnership Place


We offer Transitional Employment (TE) placements that are time-limited, part-time jobs in the community that are fully supported by Clubhouse staff. We also offer Supported Employment (SE) placements that are non-time-limited jobs in the community, where Clubhouse staff assists the client in securing the position and provides minimal support.

We also offer assistance to clients seeking Independent Employment (IE), where the Clubhouse staff provides support on issues such as skills identification, job matching, job search, interview techniques, and other issues related to pre-vocational and vocational support.


We serve clients 16 years of age and older with a serious mental health problem, who are in need of on-going support to maintain their mental health. We also serve clients with a concurrent disorder and clients with a dual diagnosis.


We track statistics including the number of days and hours worked, and dollars earned per client.

Waiting Lists:

There is no waiting list to enter the program. Due to the limited number of TE and SE placements, there can be a wait for job placement into one of those positions.


Clients working a TE placement are often involved in training their replacement, in partnership with Clubhouse staff. Clients also provide peer support to each other at the Clubhouse, on such issues as resume writing, job search, and other prevocational issues.


Large Urban


1.0 Job Developer7.6 Community Support Worker staff1.0 Manager


Ontario Ministry of Health and Long Term Care


For fiscal year 2010-2011, we served 378 clients.

CMHA Sudbury Branch


Employment specialist meets with the person to determine readiness for employment goal and helps set the goal using rehabilitation tools within 30 days and then refers to an employment broker in the community who sets up the placement and employment opportunities identified by the person through our program. The person has choice and efficiently proceeds to an agency that can get them the experience they are seeking.The Employment specialist will assist the broker and person in providing support as long as the person would like support. Our agency completes the ‘choose’ part of the Choose - Get - Keep model of supported employment. People meet with the Employment specialist a minimum of twice a week for 6 weeks, then exits them from the program to make room and accept new people into the program. Exited people can receive ongoing brief service/support from the Employment specialist.


Persons 16 and up living with a mental illness


We measure timeline to achieve readiness for change, rehabilitation readiness, setting an overall rehabilitation goal, and achieving valued roles by assessing needed skills and supports to get and keep goals.

Waiting Lists:

42 days (6 weeks)


None


Urban & Northern


1


LHIN


35

CMHA Thunder Bay


Employment Counseling, Job Development, Job Coaching, Job Maintenance, Skills Training, Vocational Assessments, Individualized Clinical Supports, Vocational Peer Support


Clients with a serious mental health challenge


# of clients who have:- Received employment counseling - Completed a vocational treatment/employment plan- Achieved their employment/productivity goal or goal’s which could include: community employment alternative employment within the social enterprise training placement volunteer placement education referral to other skills training or employment program in the community

Waiting Lists:

10 days




We have 2 Vocational Peer Support Specialists who have been certified through OPDI (Ontario Peer Development Initiative). All clients during the intake process are made aware of the services and support the specialists can provide with respect to Peer Support. The program also has a close working relationship with the Peer Council (Consumer Survivor Organization) and Persons Advocating for Consumer Empowerment (Consumer Survivor Initiative). Clients of the program can access the Peer Support services offered by both organizations.


Northern and Urban (population 120,000)


8 FTE


Ministry of Health


100

CMHA Toronto Branch


Intake & assessment, Employment Action Plan, Resume development, Interview Preparation, job trials, job coaching, competitive employment placement, job retention


People living with severe and persistent mental illness


None

Waiting Lists:

120 days for clients referred through Service CanadaNo wait list if referred by ODSP ES


Job maintenance group is comprised of clients who are currently working or actively looking for work. Clients assist each other in dealing with workplace issues as well as share successes.


Large Urban


10


HRSDC - Project Hope and ODSP Employment Supports


300

CMHA Windsor-Essex County


The Employment Support Services (ESS) program provides help and continuing support to people with a serious mental illness who are interested and seeking employment in the community as part of their recovery process. The supported employment program is integrated with the Case Management Services at the Branch to ensure that their employment goals are consistent with their individualized recovery plan. The direct involvement of the individual is critical in identifying employment goals. Services are tailored to the individual’s needs and include but are not limited to the following:

• Community market value employment is the goal• Job readiness and job search training are provided• Employment goal planning and job finding based on individual preferences and qualifications• Ongoing supports to maintain employment including job coaching• Computer training, resume development, and skill building training modules


Windsor-Essex CountyIndividuals with an axis I and II mental illness aged 16-65Involved in intensive case management services with CMHA-WECB


• Employment rate• Job duration• Income improvement• Crisis support rates• Program completion rates• Employer contacts• Number served• Wait time for service• Length of service

Waiting Lists:

45 days


Participant speakers to prospective employers and participants, alumni support group


Urban


4


Ministry of Health and Long Term Care


119 in fiscal year 2009-2010

Additional Info:

It has been in operation since the mid 1990’s



Crest Support Services


Crest Support Services adapts its resources and utilizes community contacts to organize activities and respond to requests for consumer directed supports. Specific initiatives include: Employment and career support

Other services include: Vocational skill development and work experience (ex. house cleaning, lawn care, and snow removal)


Crest Support Services Vocational services provide services to people with a serious mental illness and dual diagnosis.


None

Waiting Lists:

None


None


Rural


3

Funding and Budget Information:

receives funding from the Ministry of Health and Long Term Care (LHIN)


23-26

Frontenac Community Mental Health Services

Employment Services Provided:Employment Support and Vocational CounselingFriendship Enterprises is an agency sponsored business offering competitive employment opportunities in a supported employment setting. Individuals work in paid jobs with continuous individual support and on the job training.

Services include: Mental health support Vocational counselling Assessment and career exploration Job development Job retention Ontario Disability Support Program (Employment Supports) provider Vocational resource centre Vocational Workshops Skills Development Training Ready-Set-Go: Moving to-wards Employment (A cognitive Behavioural Program) Supported Education Friendship Enterprises: an agency sponsored business


A person with a serious mental illness and or addictions in effectively managing the illness.


Has an established Continuous Quality Control program in place. Each service identifies indicators and outcomes.

Waiting Lists:

Currently the program has a wait list of 28 individuals waiting for Vocational Services


Have built in two shift leader positions which are considered peer support positions


Urban


11


Ministry of Health and Long Term CareMinistry of Community and Social Services – Ontario Disability and Support Program – Employment Supports


150

Lakehead Psychiatric Hospital: Employment Options Program


• Development of an individualized vocational treatment plan that connects the client to the clinical and community support required to meet his or her employment/productivity/educational goal.

• Situational assessment and work placements in a supported work site.• Employment Counseling • Ongoing job coaching and job maintenance.• Community job development and placement supports.• Opportunities for membership in the Team Works Coop.• Opportunity to progress through a continuum of individualized services and supports


Adults with severe and persistent mental illness


Number of clients receiving employment counselling Number of clients receiving situational assessment Number of clients receiving a work placement Number of clients placed in competitive employment

Waiting Lists:

None


A consumer volunteer provides vocational peer support. Has peer support between members within our consumer led social enterprise.


Urban




8


Global Hospital Budget (LHIN funded)


100

Mental Health and Addiction Services in Grey Bruce


Self-discovery work, job search/resume writing/cover letters, support to problem solve issues that come up on the job, ODSP reporting/requesting.

The support is individualized and looks different for each client. As an example, one client may work with staff to prepare a resume, while another is doing some self-discovery work with staff to determine interests. Some clients have a rich work history and others have never worked. Some who have jobs talk with staff about any job related concerns.


We serve individuals who live with serious mental illness.


We have a satisfaction survey that is distributed to clients annually. Each client develops an employment goal that outlines the work that needs to happen.

Waiting Lists:

None


None


Rural


1


MOHLTC via SW LHIN


Our target for 2011-2012 is 25

Mental Health Centre Penetanguishene


Develop life skills for successSelf-exploration...values & interests, Job search tools: career planning, resumes writing, cover letter, development, mock interview skills, networking, job market knowledge, Health & Safety, links to education, computer training, job development, job coaching, and follow up support


Individuals whose potential opportunities for competitive employment have been impacted by mental illness.


Number of clients competitively employed/Number of clients servedClient satisfaction survey

Waiting Lists:

None


Not directly. We have a club that has Peer Support workers and resources related to employment.


Rural


6


Ministry of Health & Long Term Care


150 clients

North Bay and District HospitalCHOICE (Consumers Having Options in Choosing Employment)

Employment Services Provided:Vocational testing and vocational supports are provided and the individual can obtain experience through community placements. A job club, job placement services and employment supports are available.

Services include: Vocational counselling Occupational Therapy Recreational Therapy Supported education and Employment Specialists


Mental health consumers and those with addictions issues.


Collects a variety of statistics regarding referrals, discharges, assessments, job searches, jobs found, educational stats, transitions from one program to the next, health and safety, formal complaints

Waiting Lists:

From the point of initial contact with our Central Intake until they begin our assessment is about 10-14 days.


None


Northern




12


North Bay General Hospital


235

Additional Info:

Currently reviewing their program and moving towards the Individual and Placement and Support (IPS) model.

North Bay and District HospitalHOPE Program


Résumé and cover letter supportMock interviewsOne to one job searchingIndependent job searchingBenefit teaching and ongoing supportJob coaching as neededTraining placements with job coachingVolunteer opportunities with job coachingSupported Academics and literacyOngoing collaboration with treatment teamSupport with accessing and working with other community agencies and servicesNetworking with community business to tap into the hidden job market is beginning


Individuals who are living with a mental illness and are hospitalized for treatment. The program is a regional service so our support follows the patient until the patient is fully engaged in their community supports and/or in their employment.


Not at this time but has been identified that this needs to be implemented.

Waiting Lists:

None


No, but our program has access to peer support workers and we enroll their support for vocational service. Consultation also occurs on a regular basis and encourages the patient to engage with the peer support worker. This is done so this support person can be included in the vocational plan and supports.


RuralRemoteNorthern


4 full-time staff


Ministry of Health


Average of 60 year

Regional Mental Health Vocational ServiceAlternative to Competitive Employment (ACE) Program


The vocational program at Regional Mental Health, St. Joseph’s Health Care, London -ACE (Alternatives to/and Competitive Employment) is committed to providing client centered vocational services to both inpatient and out patient populations. Its primary focus is to assist individuals in developing vocational skills, provide vocational training and educational opportunities, boost self-esteem and confidence, and maximize vocational opportunities.

ACE offers two different streams of service. The first is an onsite location where clients work in a supported competitive environment. The level of their involvement is self determined and remuneration is paid by hourly minimum wage or on a piece work system, which allows all participants the opportunity to participate in the program.

The other stream of service at ACE is the evidence based Supported Employment program, which is based on the model developed by the Substance Abuse and Mental Health Services Administration (SAMHSA), US Department of Health and Human Services. The approach used is also evidence based and has been built on the “Choose, Get, Keep” PVR model from the Center of Psychiatric Rehabilitation at Boston University. The Supported Employment program provides the supports necessary to ensure success in the workplace, respects individual preference and tailors vocational services accordingly. The philosophy of this program is based on recovery and follows the core principals of Psychosocial Rehabilitation.

The employment support services that the program offers are as follows: Assistance in identifying job goals Interest testing Education/skill requirements ie: WHMIS, First-Aid, Food Handling Certificates/diplomas Funding ie: OSAP Resume and cover letter writing Job search, interviewing skills and techniques Conflict resolution resolution/counseling/intervention On-going follow-up


The program services mental health consumers, 18 years and older.



Outcome Measures for Clients/Programs

The employment program uses process measures and outcome measures. They are as follows:• The length of time from initial referral to the orientation meeting at which time we will discuss the program,

highlight the benefits and identify challenges.• The length of time from the orientation meeting to completing a patient profile and screening tools.• The length of time from completing the patient profile to the initial individualized employment plan.• We will track any education clients attend for job preparation.• The length of time it takes to complete a job search for each individual client.• The number of jobs each client applies to.• The number of interviews a client attends.• The length of time it takes for a client to obtain a competitive employment position.• The number of hours each client works on a weekly basis.• The length of time a client spends in a competitive employment position.• The amount of staff time spent with each individual to support the employment process.• Client satisfaction with job, self esteem and client self report of symptom status.• Evaluate the supportive employment process at regular intervals to ensure that we are following the evidence

based supportive employment model.

Waiting Lists:

There are no waiting lists for supported employment at this time. As this is a relatively new program, we are currently continuing with the development and marketing of our services.


We have implemented monthly meetings into the supported employment program for participants to discuss their experiences.


Rural


Full time equivalent staffing-one with an anticipation that more will be added as the program develops.


Funding is received through St. Josephs Health Care for staff dollars. Additional funding is provided by contract revenues earned through the ACE program.


Over the past 6 months, the program has serviced 25 people.

St. Joseph’s Health CareAndrews Resource Centre (ARC)


ARC was established several decades ago to provide work conditioning and pre-vocational training for clients with persistent and serious mental illnesses. It operated in the form of a traditional, sheltered workshop on the grounds of our large institution. At present, we continue to accommodate a number of long-term clients in that traditional manner, but are also providing vocational assessments, skills training, return to work conditioning and psychosocial rehab. We are also preparing for the closure of our facility and our program in the next two years and are beginning the process of transition from the workshop to supported employment in the community.

Current: Skills training & maintenanceReturn to work conditioningSocial skills developmentCounseling & supportEducation

Future: Job coachingCognitive remediation programsResume refreshingLiaising with employment agencies in the communityJob Search


ARC serves only those clients registered with a clinical team at Regional Mental Health Care London. Clients must be 18 - 65 years of age and have expressed, vocational goals.

Outcome Measures for Clients/Programs

At present, we track: • of new referrals & reason for referral• of hours worked by each client/month• of discharges/discontinuations• Hours staff are engaged in direct client care• of clients who secure competitive employment• Reason(s) for discontinuation

Waiting Lists:

Can be 30 to over 120 days, depending on the reason for referral, the availability of job positions and the status of our work contracts.


We do operate a “Computer Training Program” that is exclusively staffed by peers, who tutor other clients in developing computer skills. In a less formal manner, new clients to the centre are paired with experienced peers, who will assist them with job training.


It would best be described as “large urban”, as London is a city of well over 300,000 people. We also serve clients in surrounding Middlesex County.


The program employs 6 full time staff. One Occupational Therapist and five Vocational Instructors.


Regional Mental Health Care London and its client programs are administered by St. Joseph’s Health Care London, with funding from the Ontario Ministry of Health & Long-term Care.




Approximately 100 - 115 clients are registered at any one time.

STRIDE: Supported Training & Rehabilitation in Diverse Environment


• Employment Planning - developing a realistic employment goal. • Administration and Interpretation of Career Choice Assessment Tools - to help you identify suitable career goals. • Work Adjustment Training – to assess job readiness. • Support Coordination - assisting individuals in making a successful transition to employment. Advice on funding

supports to access training and employment opportunities. • Travel Support Services – to assist with mobility issues. • Computer Training – an essential for many jobs. • Fork Lift Training – to increase your marketability in a variety of jobs. • Good Manufacturing Training – essential training for individuals who wish to obtain employment in a packaging/

assembly production warehouse environment. • Remedial and Vocational Life Skills Training – communications skills, teamwork skills, organization and coping

skills. • Employment Preparation - helping with resume updates, job searches, applications and interview skills. • Job Placement - assisting in job searches by establishing contacts that can lead to employment, negotiating

wage subsidies with employers. • On-The-Job Training/Coaching - providing support to individuals while training on the job. • Job Maintenance - providing ongoing follow-up to help maintain employment.


STRIDE is a community based vocational rehabilitation program aimed at providing individuals facing mental health issues with a range of services to address their employment goals.


STRIDE tracks a both program and client outcomes, for example, some of the anticipated outcomes are:

* Members of the community are provided with the support services required to develop their capacity/skills in such a way that they are better able to identify their needs & work towards achievement of their goals. This leads to increased empowerment of individuals so that they can participate more fully in society.

* Increased access to a continuum of employment supports for individuals diagnosed with mental illness.

* Increased employment opportunities for individuals facing mental health issues.

* Individuals are provided with the assistance necessary to develop/re-establish work skills, interpersonal and social skills necessary to obtain employment.

* Individuals who have well defined work histories prior to the onset of their illness receive the support and assistance they need to overcome the effects of their illness and become productive workers again.

* Agency activities are carried out which realize individuals’ existing skills & developing potential; promote their ability to take responsibility for identifying & meeting their own needs, as well as those of the community; and encourages people to become more involved in their community & participate more fully in society.

* Members of the community are provided with the opportunity to enhance their understanding of mental illness.

* Increased public awareness in the community, which provides for a better understanding of the services we provide as well as increased opportunities with employers for possible job openings.

* Decreased hospitalization rates for mental health consumers accessing our services, reduced frequency & severity of episodes of acute illness, as well as fewer negative symptoms experienced by clients.

* Individuals are provided with the opportunity for increased social connections and a fuller life.

* Employment opportunities for clients’ leads to a reduced or an end to their dependence on social assistance.

* There is an increased participation in community life for our client group through the provision of a continuum of employment services.

* The number of clients in Mississauga Halton accessing our services continues to increase as we improve and expand the range of services available.

* As we continue to raise awareness and assist to reduce the stigma of mental illness, particularly as it relates to employment, work-related mental health concerns will become a more important issue for more individuals and businesses in our community.

* Given the changing population demographics of our community, the priorities of our organization will grow to reflect the many diverse needs of individuals facing employment barriers.

*Individuals accessing our services will experience less homelessness, suicide, alcohol & drug dependency, greater satisfaction with their finances & leisure activities, as well as an overall increased sense of self-esteem.

Waiting Lists:

Effective February 14, 2011, there is a waiting list of 6 individuals for the Supported Employment program.

The length of our current list is 40 days.


None


Urban & Rural




STRIDE has 14 Full-time Staff (7 Part-time Staff)


MOHLTC - Mississauga Halton Local Health Integration Network (LHIN)Ministry of Community & Social Services (MCSS)4 United Way’s in HaltonRegion on Halton


It is forecasted that STRIDE’s Supported Employment program will serve 285 clients during the 2010/2011 fiscal year.

It is anticipated that our Supported Employment program will serve 305 clients during the 2011/12 fiscal year.

WOTCH Community Mental Health Services


Vocational Rehabilitation Services – Supported Employment• Provides one-on-one assistance and access to employment-related community resources• Exploration of appropriate employment opportunities• Employment preparation through one-on-one consultation• Pre-vocational training courses such as Job Readiness, Safe Food Handling, WHMIS, Cash Handling, etc.• On-going job maintenance through coaching and advocacy• Connections with community employers to find appropriate, well-matched jobs• Links to resources such as funding for further training• Volunteer opportunities

Services include:• Vocational assessment using the Employment Readiness Scale • Workplace Social Skills Training, other job readiness training• Leadership opportunities for clients• In-house and other training opportunities to help clients develop or sharpen their work _skills• A variety of job search supports• Job development• On the job supports• Linkages to other employment support agencies as needed


Individuals diagnosed with a serious mental illness


Number of resumes submitted for competitive employment, number ofinterviews, number of job obtained, job tenure

Program has also just begun using the standardized Employment Readiness Scale which will provide us with data from initial assessment and progress towards attaining needed job skills measured by changes in the following categories: Decision making; overall skills enhancement; job search activities; job maintenance; change in self-efficacy; outcome expectations by client; change in social supports

Waiting Lists:

There is no waiting list for initial assessment and entrance into the program, but there are waiting lists for different parts of the program (accessing training opportunities by WOTCH, e.g., Food Services, Janitorial)

Length of current list: ranges from 40-120 days


Provide ongoing opportunities for peers to assume leadership and volunteer roles within the program.

Program in the process of adding a more formalized Peer Support component tothe program.


2 locations in Ontario: Large urban - population approximately 300,000 Rural - population approximately 5000


4.6 full-time equivalents


Staffing dollars are fully funded through the Southwest LHIN; Operating dollars are funded through revenues generated by our employment initiatives


Approximately 170



quebec

L’Avancée VocationnelleHôpital Louis-H. Lafontaine


• Support program to use IPS• Studies Support Program• Support program for developing employability (for people who want work but do not feel ready to do so

immediately)

Other services / Programming of the Louis-H. Lafontaine offer complementary services related to employment and education.


• Customer adults (18 +) of second-line mental health (severe mental disorder)• Followed by a treatment team of Hôpital Louis-H. Lafontaine.• Who requires intensive support for the implementation of its vocational project.


• Coming

Waiting Lists:

• Employment Support: wait 6 months and older• Student support: waiting variable between 1 and 3 months• Supporting the development of employability: Awaiting 5 months


The main components of peer support can be found in the program development support employability: weekly support group, workshop led by a worker-caregiver pair at the group home two weeks


Subregion of Montreal


• Employment Support: 4 educators and an occupational therapist• Student support: two special education teachers and a guidance counselor• Supporting the development of employability: two special educators, an occupational therapist, a guidance

counselor, an adult educator


Overall funding is public and from the budget of the Louis-H. Lafontaine.The adult educator’s salary is funded by the School Board of the Point-Island.


n/a

L’Arrimage


L’Arrimage is a Supported Employment service which offers specialized job search, placement and long term post placement support services for people living with severe mental health problems.L’Arrimage was created in 1976 with a mandate to help patients, leaving the psychiatric institutions, integrate the labor market.

What are the services available:

Our clients are able to work but some lack the autonomy to conduct their own job search. Our services are offered on an individual basis. They are adapted to suit our clients’ needs and capabilities. In order to facilitate the client’s transition into the labour market support is provided throughout the employment integration process.Our services include :

• Needs assessment;• Establishing an employability profile and developing appropriate job search strategies• Employment counselling, assistance in career choice, information on the labour market,• Preparing résumés, presentation letters, follow-up letters etc;• Establishing employment integration plan• Developing job search techniques• Supported job search;• Preparing for the job interview;• Recruiting potential employers; • Negotiating job subsidy programs;• Job placement and long term post placement support• For some clients beginning a job is often accompanied by anxiety, uncertainty, and an intensification of their

symptoms. Job monitoring becomes very important to help the client adapt to the many changes they must face, often in a very short period of time. Our clients receive regular follow-ups to help them maintain their jobs. These follow-ups are offered for as long as the client and his employer judge them necessary.

• Our follow-up services include:• Ongoing employment assessment and support for the employee• Application and modifications to the employment integration plan• Support for the employer • Case studies and exchanges with the mental health professionals

Who is your client population?

We offer services to people who are diagnosed with a severe mental illness. 32% of our clients are diagnosed with schizophrenia and 29% with mood disorders. 72% have been hospitalized at least once in psychiatry and 96% take medication. All our clients are referred to us by mental health professionals. Our counsellors work in close collaboration with the treatment team. We are present in outpatient clinics on a weekly basis to facilitate exchanges and insure a better quality of service for our clientele.

List any outcome measures for clients/programs:

On average we integrate 400 people into the regular workforce annually. 63% of these workers occupy full time positions in the labor market. Our statistics show that 70% of these people maintain their jobs for at least 12 weeks. 85% of the people still working after 12 weeks are still employed after 26 weeks. This reinforces our position that acute on the job follow-ups, especially during the initial transition period (first 3 months on the job), are essential in the employment integration process.

Waiting Lists:

On average we have anywhere between 75 to 100 people on our waiting list. (This situation is due to a lack of personnel i.e. lack of funding to hire more counsellors)


N/A


Montreal and Laval Quebec




We employ 13 Employment Counsellors


We are funded exclusively by Emploi Quebec (Ministere d’Emploi etde la Solidarité Sociale)


On average 525 individuals are admitted to our services annually

Semo Monteregie - Lola-Karel Pelletier


Service employment assistance specialist for the disabled; home, eligibility assessment, counseling ¨ employment, job search plan, orientation, assessment of the workplace, employment integration and job tracking.


• Employment counseling;• Support the professional choice;• Information on the labor market;• Developing a response plan;• Support for job search;• Preparing for the job interview;• Writing a cover letter and a resume;• The search for employers;• Strategies for development of the person;• Direct support given to the person during the process of job search;• Direct support given to the person as part of his continued employment;• Visits and meetings with potential employers;• Developing an integration plan in employment;• The functional capacity evaluation work;• Assessment of employability;• The search for employers;• Awareness of workplace;• Adaptation of the workplace;• Assessment and case preparation for integration into employment under any other program for people with

disabilities or without subsidy program

Who is your client population:

Physical, intellectual, sensory or psychological. 16 +


Grant program for use as; Grant Program in sheltered workshops (AMAP), Contract employment integration (CTI), Opportunities Fund for Persons with Disabilities (FIPH) SPHERE-Québec, Emploi-Wage Subsidy Quebec, Program development of employability for persons with disabilities (PDEIPH)

Waiting Lists:

Vary by region and time of year.


N/A


Montérégie (9 bureaux) Longueuil (siège social), Sorel, St-Hyacinthe, St-Hilaire, Granby, St-Jean-sur-Richelieu, Châteauguay, Vaudreuil, Valleyfield


25


Emploi-Québec program Assistance Services (EAS) specialized for people with disabilities


550

Centre Wellington


IPS


IPS and Pass-action `(rehabilitation center Wellington)

Who is your client population:

Severe constraints and temporary employment with a diagnosis on axis


Please specify which ACC this question s.v.p

Waiting Lists:

20


0 for IPS and 1 for the Centre Wellington


n/a


4 in 1 IPS for pre-employment measures.


Refer to Douglas Barry Crago.


94 IPS



saskatchewan

CMHA Swift Current


The vocational supervisor oversees all of the program and staff along with their case managers to encourage the movement toward employment in the competitive job market


Clients with long-term mental health issues


We keep statistics on the overall working of the program to see what is working best and where people will best fit

Waiting Lists:

We do not have a waiting list. We adjust our schedule if someone requires our service.


There are no formal supports but we encourage the gathering of co-workers at the center and the exchange of ideas


Urban – We live in a small city


We have 1 full-time permanent staff in the vocational program that is the coordinator


Part of the program is self-supporting, and we also get money from Career and Employment Services. The rest depends on the amount worked.


25



CMHA Saskatoon Branch


Vocational counselling:

The Vocational Counsellors at CMHA Saskatoon Branch Inc. assist people with mental health disorders to obtain and maintain meaningful employment, volunteer work or to complete education that will improve employment potential. Additionally, Vocational Counsellors assist clients to improve and maintain their mental health.

• Resume development and cover letters• Determining what type of employment and work environment is desired• Assistance with interviews and applications• Referral to our Job Developer• Assistance accessing further education that will assist in career development• Regular monitoring and support to carry out the vocational plan• Determining accommodation needs • Assistance with skills such as time management, budgeting, accessing services • Monitoring mental health • Ongoing support • Assistance with developing professional and personal supports


Adults (eighteen and older) Program delivery for individuals diagnosed with mental illness


Internal tracking for success of those employed individuals as well as reporting outcomes to funders

Waiting Lists:

90 days


None


Urban


4


Provincial and federal funding


150

Supported Employment Programs in Canada Serving Multiple Groups (Including Persons with Mental Illness)

alberta

Edmonton 108 Building


Individuals receive 1:1 assessment and interventions in the area of productivity from an Occupational Therapist. As appropriate, they have a Supported Employment Specialist added to their treatment team to carry out individual placement and support. The services provided include functional cognitive assessment, broad functional assessment, mental health assessment, physical health assessment, interest and skills inventory, motivational interviewing, cognitive behavioral therapy, job interviewing, job seeking, job placement, on-site job coaching, job shadowing, skill development through on-the-job training/work experience/internship, career planning, liaison to contracted employment agencies


Primarily adults (18-64yrs old) with a mental health and/or addiction issue with some services provided to ‘transitional youth’ clients (ages 16yr +)


We use goal attainment scaling (GAS) with the International Classification of Functioning (ICF) language as a framework to ensure consistency with goal areas. We train hours of engagement in employment over time.

Waiting Lists:

365 days


No but as an adjunct to our services, we have formally trained Peer Educators that provide mental health education session (BRIDGES) and WRAP.


Large Urban: Edmonton and suburban areas


6.0 FTE Occupational Therapists4.0 FTE Supported Employment Specialists


Alberta Health Services


Approximately 300 with employment related goals, 241 with education related goals. We do not have a definitive length of service.


JobLinks Employment Centre


JobLinks provides employment services for individuals with any type of disability and/or medical barrier. These services are individualized to meet each person’s employment goals.

• Job Coach Support: working one-on-one with a coach to help find and keep a job. • Job Supports: on the job intervention to help keep current job. • Free Workshops

• Job Search• Interview Skills• Communication Skills• Labour Market Information• And More!

• Resumes • Job Boards• Computer Job Search• Assessments


People with developmental disabilities, mental health issues, physical barriers, learning disabilities


Government prescribed outcome measures as per our contract, all focusing on employment and closed files .

Waiting Lists:

Depends on which contract the individual is eligible for


Our twice weekly Workshops, on a variety of topics, provide individuals with lots of peer support


Urban


9


Funding: Service Canada – Opportunities FundAlberta Employment & ImmigrationAlberta Health ServicesAlberta Seniors & Community Supports – Programs for Persons with Developmental DisabilitiesThe Rehabilitation Society of Southwestern Alberta – JobLinks is a division of this non-profit agency


Over 2000

On Site Placement Services Association (OSP)


OSP has been offering employment supports and services for persons with disabilities in the Edmonton region since 1981. OSP uses a supported employment approach in assisting individuals to orient to positions in the competitive labour market.

OSP offers supported employment for individuals who may need additional job coaching, assistance with determining and implementing disability-related accommodations, assistance addressing personal management barriers needed to retain employment, and consultative support.


OSP is a cross-disability organization, assisting persons with any disability.


Our employment programs are measured by how many individuals we accept, secure employment; how many individuals are still employed at three months; and how many individuals are employed at six months. Employment can be full or part time.

The Temporary Employment Agency we administer is measured by how many placement hours a week individuals participate in.

Waiting Lists:

None


OSP has a weekly Peer Support group open to any individual participating in services in our organization.


Large Urban


28


OSP receives funding from Alberta Human Services, Service Canada, and Alberta Health.


409

REDI


Assessments, employability workshops, life skills workshops, a work simulation called Wondertech, work experiences and job placement/follow-ups up to six months after becoming employed.


Persons with Disabilities or barriers to employment (including persons with a mental illness).


Statistical measures, client follow-up phone conversations from a Contract Services Coordinator.



Waiting Lists:

None. It is a continuous intake program and eligibility requirements rest on whether the candidates are ready, willing and able to work!


Community Employment Services Staff of 20


Urban


1


Alberta Employment and Immigration (AE & I) - Provincially funded


34 (depending on each new contract...the current one is 18 months)

british columbia

CMHA Kootenays Branch


We are able to assist with life skills, resume and cover letter writing, interview skills, job search, informational interviews. The program offers Job Coaching, work experiences, on the job training and job shadowing experiences.


We serve individuals residing in BC, Canadian citizen, legal working age that with a disability (mental, learning, cognitive, medical, physical, sensory, etc) that the disability has or will last longer than 2 years


Our outcomes are based on the number of clients who have employment after 3 months, after 9 months and after 12 months.

Waiting Lists:

No we do not have a waitlist and the ministry who funds the program does not want a waitlist either as they want all individuals requiring services to be served.


Job coaching, work experience, and on the job training


Urban (we serve all communities in the east and west Kootenays)Rural (we serve all communities within the East and West Kootenays)Remote


3.5


Ministry of Social Development


Approximately 200

CMHA North and West Vancouver BranchACHIEVE Planning & Employment Service


This program aims to assist and support adults with permanent disabilities to access the labour market in a volunteer, part-time or full-time capacity. The goal of this service is to assist people with mental health disabilities to improve and maintain employability, and increase the ability to be meaningfully engaged in employment-related activities

Services include: Intake, Acceptance, Service planning, Employment goal, Employment crisis, Training management support, Pre-employment services, Employment based-services, Place & train, Disability Supports, Formal assessments, Training, Business launch & supports, Supplementary services (i.e. assistive technology).




People with diagnosed disability verifiable by GP, Psychiatrist or psychologist


Employment goal reached for either full time/part-time or volunteer. 12 month continued support.

Waiting Lists:

None


None


Urban


3

Program is Funded By:

Provincial ministry of social development


150 - 180

Delta Mental Health & Substance Use Services


Assist clients with finding competitive employmentContinuous and comprehensive assessmentAttention to client preferencesIntegration of rehabilitation and clinical servicesRapid job searchTime-unlimited support


This program services young adults with early psychosis, and adults.


Outcome measures are via the Fidelity Scale, which is an Individual Placement and Support Services program tool.

Waiting Lists:

None


None


North Delta is Urban and South Delta could be described as Urban/Rural.


One full time staff (vocational rehabilitation counselor) is assigned to this program and over sees both North and South Delta.


Fraser Health Authority


Unable to provide this statistic as this supported employment program is in its initial phase.

Open Door GroupACHIEVE Program


Open Door Group has several employment programs. The ACHIEVE program, which is an Employment Program for Persons with Disabilities is a supported employment program.

Employment Counseling, career planning, informal and formal assessments, pre-vocational counseling or workshops, job development, employment placement specialists support, job coaching, customized employment services, funding for vocational training, funding for participant supports - childcare, transportation, work clothes, equipment, licenses, food vouchers, etc., and funding and access to disability supports including assistive technology.


All persons with a medically verifiable disability that is likely to last 2 years, and whom are legally entitled to work in Canada


Yes - outcomes are monitored in four areas: (1) Employment Outcome (Full-time, part-time, or volunteer); (2) Better Understanding of disability as it relates to employment; (3) Increased access to needed supports; (4) Increased access to the community.

Waiting Lists:

4-5 weeks


Yes - Indirectly, through our Job Club participation. All clients have access to our job club. Clients in our job club are led through a supportive independent job search, which incorporates the encouragement of peer support


Large urban - Vancouver, Burnaby, Richmond, Surry, and Tri-Cities


16

Program is Funded By:

Ministry of Social Development


The number of active clients at any given time is usually around 850 and we start approximately 430 new clients in the program each year.



manitoba

Career Connections Inc

Employment Services Provided:• Provides placement, assessment, training, employment, and follow-up services primarily to persons with

mental, psychiatric, and physical disabilities• Also places clients in community work training placements to enhance their employability

Services include:• Job Counselling• Resume Writing• Goal Setting• Finding appropriate Placements• Placement in realistic work environments• Training work skills and ethics• Obtaining employment• Maintaining employment• Assessments of strengths, abilities, interests, aptitudes and work related characteristics


Persons living with psychiatric, physical (including Vision and Hearing), learning and developmental disabilities


Employment outcomes are measured as well as changes and improvements in employability skills

Waiting Lists:

None except for the vocational assessment; the wait time is determined byavailability of trained assessment personal and is usually not more than 6 to 8 weeks.


None


Urban (4500 to 50,000)Rural (Western Manitoba and Parkland regions as well as South eastern Saskatchewan) Northern (Northern Manitoba including Flin Flon and The Pas and the rural areas surrounding them)


10


Has a Service /Purchase agreement with the Manitoba Government and through special project funding from the Federal government


200 - 250

Additional Info:

They also do a lot of Fee for Service work for the private sector.

CMHA Regional Branch




Resume preparation, job interview skills, Employment marketing, Liaise between government/agency supports and client, employment preparation


Anyone who self-identifies that they have a disability and has employment as a goal.


The client attains employment of at least 15 hours a week and maintains employment for a minimum of 12 weeks.

Waiting Lists:

None


None


Rural


1


Provincial and Federal Funding


30 - 50

Eastman Employment Services


Pre-employment workshops, resume writing, job search support, jobdevelopment, career exploration, employment counselling, on-site coaching, follow op services for both employee and employer, opportunities for work experience


Intellectual, social, physical and learning disabilities as well as mental health issues or other barriers to employment. Services are provided to those in Southeast Manitoba that are unemployed or underemployed and are motivated to seek employment.


N/A

Waiting Lists:

None


Nothing formal


Our catchment area covers a large chunk of Southeastern Manitoba so would have urban, rural and remote areas.


3.5


Family Services and Consumer Affairs: Disability Programs of Employment and Income Assistance


Our contract is for 41, we have served 44 to date

Focus on Employment Inc


Pre-employment and employment services including Job Readiness Programs, Resume Development, Job Search, Cover letter preparation, on site Job Coaching, and supervision.


We currently have 26 active clients


We measure successful employments as those clients who work a minimum of 15 hours per week, at a rate equal to the standard pay for that position or the minimum wage.

Waiting Lists:

None


No, other than in a small component in the Job Readiness Workshop.


Rural – small community


1.6 Full-time Staff


Manitoba Family Services and Consumer Affairs


10 to 15 new clients - some clients require long-term and ongoing support

Interlake Employment Services


Career planning, job search, resume writing, interview skills, job coaching if needed and work shops.




Adults living with a non-physical disability, 16 years of age or older, and residing in the Interlake region which includes:

• Selkirk • Ericksdale • Moosehorn • Stonewall • Fisher Branch • Riverton • Arborg • Gimli • Teulon • Ashern • Lundar • Warren • Surrounding communities


None

Waiting Lists:

None


None


Large Urban


4 full-time (3 part-time)


Family Services


100-120

Parkland Regional Health Authority


This is a hands-on work experience/supported employment program carried out in a second hand variety store in the business district in the community of Dauphin. This approach broadens the horizons of participants with disabilities and eases their way into the workforce by introducing them to employment in a safe and supportive environment. This project is also utilized as an assessment program to determine if individuals are competitively employable at the present time. Short-term courses in areas such as assertiveness training, anxiety, coping skills, preparing for employment are ran as needed.

More specific objectives include: individual programming in a transitional program setting, development of work skills associated with employment within a service industry, development of work skills in banking and money management process involved in a retail operation, decreased stigmatization and stereotyping within the community by increasing the number of businesses hiring people with disabilities. Customers regularly interface with people with disabilities within our program. To improve self-esteem and empowerment by providing a supportive environment where “just right challenge” can be created for individuals who take part. To provide appropriate supports to clients to enable them to maintain employment once hired in the community.


People with disabilities; psychiatric, intellectual, physical, learning, and hearing.


If employment is achieved, decrease in level of financial support from the Employment & Income Assistance Program.

Waiting Lists:

None


Participants that have been there longer or with higher skills will work with participants that are new to the program or need support in learning some of the skills.


Rural


1.5


Family Services & Corporate Affairs, Opportunities Fund for Persons with Disabilities (Human Resources & Skilled Development Canada), Parkland Regional Health Authority, and from the sale of goods from the Almost New Store (the project)


Approximately 10-15 per year dependent on the length of time the participant in the program and dependent on the number there for assessment only.

ROSE Inc


The Employment support services provided by the program include: referral from individual’s case manager/mental health worker/ SMD worker/etc. From there we meet with the individual, provide vocational assessment, determine what type of employment the individual is interested in, and assist with employment readiness [i.e. job training at Almost New Store (to train individuals on everything in most workplaces) such as public relations, how to answer the telephone in a business manner, how to send out faxes, how to make bank deposits (where applicable), how to stock shelves, etc]. From there they are assisted with resume preparation, mock job interviews, etc. When the individual is deemed ready to begin employment in the regular workforce, the individual is assisted in the job search and in approaching employers.


Any person with a disability (including mental illness) of any kind so long as they have been referred by a referral agency.


We have indirect outcome measures.How many individuals remain in the regular workforce? For how long? Etc.

Waiting Lists:

None




None


Rural

The program works in conjunction with the Dauphin program (PRVSI) and serves the Ste. Rose, Laurier, Eddystone, McCreary, Rorketon, Roblin, Winnipegosis, and Dauphin areas.


2


The Province of Manitoba


Approximately 40 clients

The Pas Association for Human Development:Supported Employment Program


We assist persons with Disabilities obtain employment, or education. We also assist with job coaching, and ensure fair work practices.


Individuals with disabilities, which includes persons with Mental Illness. The criteria for our program includes a person who is 18 years of age, has a self- identifying disability, and is a resident of Manitoba.


Outcome is based on a percentage after the year

Waiting Lists:

None


None


Rural


2


Provincial/Federal Funding


25 - 30

Sair Centre of Learning


We provide assessment, including on-site work assessment and computer-based interest and aptitude assessment (Valpar Aviator), post-employment supports, and employment services including direct marketing and short work experiences for the purpose of employment. Short-term onsite support (job coaching) is also available.


Persons experiencing a mental illness, or learning disability.


We are funded bases on projected employment placements per year. To be a successful placement, employment must be continuous for 6 weeks.

Waiting Lists:

None


We have one participant volunteer who provides one-on-one computer tutorial services.


Urban


6


Government of Manitoba, Department of Family Services and Consumer affairs (Vocational Rehabilitation)


Varies: up to 200

Segue Career Options


Vocational assessment, employability skills training, employment placement and follow-up for persons with employment barriers.


Individuals with employment barriers including mental illnesses, learning disabilities, brain injury, hearing loss, vision loss, physical disabilities.


Client outcomes are measured through self-report and outcome reports to funding bodies (both federal and provincial).

Waiting Lists:

30 days


Interactive workshop presentations and group work experiences.




Rural


Permanent: 4Project: 2.5


Province of Manitoba: Vocational Rehabilitation ProgramService Canada: Opportunities Fund & Skills Link Fund


150

Supported Employment Options


Pre-employment classesAssessment of interestsEvaluation of work skillsProgramming to help prepare for a jobResources for active job searches and techniquesOn-site training in paid employmentAssistance in resolving job related or personal issuesOngoing support and follow-up


Supported Employment Options (SEO) is an employment agency, which assists individuals in the North Eastman Area, who face psychological, intellectual, social, physical, and learning barriers to employment.


None. We focus on person centered planning.

Waiting Lists:

None


None


Rural


4


Family Services and Consumer Affairs


80

Thompson Supported Employment Program


We offer job coaching, resume and cover letter preparation, job preparation, job search assistance, short-term job coach support during training and for sustaining a job once it is attained.


Originally we served individuals with intellectual, physical or psychological disabilities, but have opened eligibility to anyone who experiences barriers to employment.


None


When referrals are adequate we will design the support in a classroom setting, which often results in peer support situations developing. Our catchment area is not large and so this does not happen often.

Waiting Lists:

None


Northern


1.5


Province of Manitoba and Services Canada

Annual Budget of the Program from all Sources:

$87,000


40 - 50

Westman Coalition for Employment Opportunities IncTouchwood Park Association Inc


Touch Wood Park Association Inc.• Vocational counselling is offered to participants on an ongoing basis• Assist in finding employment for program participants• Interests and abilities of prospective employees are matched with needs of employers• Training on the job by Touchwood Park SE counsellors• Group study sessions are offered on a weekly basis to develop peer support to individuals who are already

employed, and to teach pre-vocational skills to participants who wish to find jobs in the community• Pre-employment activities• Skill enhancement• Job search• Employment Maintenance


Adults with disabilities. The TEP program work specifically with adults with a psychiatric diagnosis of severe and persistent mental illness




Employed at min wage or better, 15 hours or more per week

Waiting Lists:

None


• Group study sessions are offered on a weekly basis to develop peer support to individuals who are already employed, and to teach pre-vocational skills to participants who wish to find jobs in the community

• In the TEP program participants are invited to meet in a group setting to work on employment related goals and varying employment situations that may arise.


Urban & Rural


The WCEO has 9 full time staff members, 7 of which deal mainly with cognitive disabilities, 1 deals strictly with Mental Illness, and 1 project coordinator


Province of Manitoba


Approx 100 in total, approx 25 with mental illness

newfoundland

CEC


We design work to suit the individual’s characteristics, on-the-job training, on suite supervision of a continuous or periodic nature. We provide services to assist individuals who are employment disadvantaged by offering: Professional Support, Training and Employment Services.


All clients who are employment disadvantaged (including individuals with a mental illness).


We use an Accountability Software Program called (ARMS) and we will also be using SROI (Social Return on Investment) program. We also do job site monitoring and support employee/employer relationships.

Waiting Lists:

Yes there is a waiting list - we depend on current funding and employment availability resources.


We do have peer support components where our clients can meet with our Career Development Specialist and she in turn may make other arrangements pending on client demand (Maybe through education, psychoeducational assessments, job coaching, job training, counselling, etc.)


Rural


Approximately 12-15

Program is funded by:

From the Provincial Government through the Department of Advanced Education and Skills (AE&S), which was formerly called Human Resources Labour and Employment.


25



Stella Burry Community ServicesCanDo: Employment Now


Stella Burry’s Employment Division operates a supportive employment program (CanDo: Employment Now) that provide a continuum of services that encompass employment readiness, skill development & training, employment maintenance, literacy and social enterprise. Our programs recognize that every individual has a unique to employment and need various levels of support to get there.

Support services are individualized and based on the employment interest, needs, level and types of barriers participants face with respect to mental health, physical health, trauma, and other personal and social barriers. Support services are long term as we recognize that people with multiple barriers to employment will transition in and out of work and will need support on a number of levels. This includes:

* support with navigating health and income support systems* advocacy re mental health support* employer support* housing and health referrals* transitional support* employment maintenance (includes supporting individual getting and keeping the job)* employment counseling* biopsychosocial assessment* occupational therapy assessment as needed* ABE Level 1 program on site with a focus on literacy and numeracy* computer literacy workshops

CanDo: participants are offered the opportunity to develop skills and employment readiness while on the job in the areas of cleaning, trades and labour, clerical. Participants, based on assessment and interest can work independently in these areas or work as part of a team with a team lead who provides instruction and support while on the job.


Client population are individuals with multiple and complex needs due to mental illness and history with trauma, justice system, illiteracy, poverty, addictions and other personal and social barriers. Each program works with individuals who fit on this continuum but require a different level of support in their transition to employment.


The division is currently undertaking an evaluation of all three programs. As part of this process we are researching and developing outcome measure tools that help us determine the impact of our programming. Current outcome measures defined are based on expectations of funders. CanDo currently utilizing Work Behavior Inventory.

Waiting Lists:

28-31 days


Our division currently does not have an official peer support component however we do hire our participants and individuals who have lived experience with mental illness. Within CanDo, we are currently developing a peer mentor component so we can train and hire peers or participants as team leads in our clerical, trades and cleaning teams.


Urban


Currently have 17 employees in the division


Newfoundland & Labrador Provincial Government: Department of Human Resources Labour and Employment


70



nova scotia

CMHA King County Branch


Assist clients with employment related needsHelp clients make informed choices needed to obtain and maintain employmentSupport clients during education, job search¸ and employmentOffer Op-Ed FREE “IT” Job search workshops


Broad cross section


Are they employed?

Waiting Lists:

The length of our waiting list is 10 days.


None


Rural


3


Employment Nova Scotia


300

new brunswick

CMHA Albert Co Branch


We offer one-on-one assistance to clients who are searching for employment and/or need help learning and or completing the job tasks


Individuals with mental illness and / or mental disability


None

Waiting Lists:

Yes there is a waiting list - we depend on current funding and employment availability resources.


None


Rural


3


Province / Government of New Brunswick


15 - 25



ontario

Causeway Work Centre


1) Employment Supports Program (ESP) • Employment planning and assessments: Each participant is helped to develop an employment plan. This

includes career exploration, an assessment of transferable skills and employment barriers and the identification of a career goal.

• Job placement: A participant is supported in finding competitive employment. Services may include on-the-job training, job trials and job coaching. Interview, resume and job-search skills are acquired in this process to ensure the future success of the participant.

• Job coaching: An Employment Support Specialist helps each participant to meet the standards of the workplace. This may include assistance with on-the-job training.

• Job retention: Similar to job coaching, except the focus is assisting participants to maintain employment with limited on-going supports and follow-up services.

2) Job Quest – SE ProgramJob Quest is a supported employment program, designed to provide rapid job placement for persons facing barriers to employment. Job Quest’s objective is to help clients secure and retain paid employment within a three-month period.

Program principles include:• Focus on the individual’s job preference and employment goals• Emphasizing rapid job search and placement• Matching employment supports to the needs of the consumer• Integrating employment supports with other community support systems• Causeway staff can assist with• Resume writing, cover letters, and interview skills• Job placement and referrals• Job coaching and on-site support• Job follow-up and retention• Job Quest aims to find employment in various industries including:• Administrative• Customer service• Retail• Hospitality• General labour• Health services, etc.

3) Supported Employment in Rural OttawaSupported employment in Rural Ottawa assist persons with severe mental illness living in Homes for Special Care obtain and maintain paid employment.


Primarily clients with mental health issues but also persons who may be homeless or at risk of homelessness. Clients with dual diagnosis, substance abuse issues, learning and developmental disabilities and new Canadians. A spectrum of clients who havebarriers to employment.


Time spent on job developingJob coaching and retentionNumber of interviewsNumber of employment opportunities that were turned down

Waiting Lists:

20


Peer support guideGroup that meets on a weekly basis


Large Urban


5


Causeway is supported by a number of funders including Ministry of Training, Colleges and Universities; Ministry of Community & Social Services; Human Resources & Skills Development Canada; Ministry of Health & Long-term Care; United Way Ottawa, Community Foundation of Ottawa; Ontario Trillium Foundation; Industry Canada; and a select group of corporate and individual donors including Adobe Corporation and Bank of America.


500+

Additional Info:

“Causeway Work Centre is a community economic development organization that both finds and creates employment opportunities through our wide variety of programs, partnerships and social enterprises. Causeway has been assisting people with barriers to employment in the Ottawa region for more than 30 years.”

CMHA Grand River Branch


We have two related services, one of which provides pre-employment supports, job development, and coaching supports for individuals who self-report a mental health condition as a barrier to employment (Links to Work - LTW); the other provides employment assessment, planning, and referral to individuals with a range of disabilities that create barriers to employment (Bridging Employment Supports - BES). BES also assists people with skills/training funding applications, to either Second Career (MTCU) or Opportunities Fund (Service Canada)

Employment supports include: Individualized information and referral In-depth assessment of employment goals and barriers Personal employment planning Brokerage/case management Pre-employment/job search skills Individualized mental health employment support and marketing plans Job development Job coaching

Job Preparation Support: Internet job search training Interview skills practice Work-life balance Resume development Develop “Job Development Plan”: identifies job search strategies, assistance to apply _for wage subsidy programs if appropriate, direct employer contact, attendance at _interviews, and interview follow-up support




A diverse group: Generally, they are expected to have a recent connection to the workforce (i.e. within the past three years) either through paid work or extensive volunteer work. Some are on EI and recently unemployed/laid off; some are on ODSP income supports and wanting part-time employment only; clients have a wide range of educational levels and work experience - the commonality is that they all report one or more barriers and/or disabilities that make obtaining and retaining jobs challenging. The range of disabilities includes physical limitations; learning disabilities; mental health conditions; chronic medical conditions; acquired brain injury, etc.


MTCU (Ministry of Training, Colleges & Universities) collects statistics, which include # employed; level of client satisfaction; # of action plans completed.

We also have agency-specific results - based accountability measures that include items such as # employed on discharge, increased pre-employment skills, and satisfaction with the service.

Waiting Lists:

Fluctuates from one to six weeks - however this wait time is only for in-depth planning; there is no wait for intake and information and referral meetings.


Not formally


Urban


10.5


MTCU (Employment Ontario)


160 – 200 approximately plus Information and Referral = over 500 in total.

CMHA Peterborough Branch“Making It Work” Supported Employment/Education Program

Employment Services Provided:“Making It Work” – Supported Employment/Education Program

Employment Planning – Job search, life skillsEmployment Skills Preparation – Computer skills, resume, cover letterSkills Training/Education – Employment skills development, referrals to training/educational optionsJob Placement – Paid/unpaid work trialsJob Coaching – On the job support, in office meetings, telephone callsJob Retention – Ongoing support to ensure job is kept


Making it Work - Over 16 years of age, legally eligible to work in Canada, resident of Peterborough or surrounding area, have barriers to securing and/or maintaining employment, ready and willing to work


Have Ministry set standards that need to be met

Waiting Lists:

None


N/A


Urban (a small city that acts as an urban hub for the large surrounding region)


2


Vocational services are funded through the MCSS, MTCU, and also Ontario Works as a smaller private contract around vocational life skills programming exists


100-125

Additional Info:

Under CMHA Peterborough’s Vocational Services, ‘Making it Work’ is a Supported Employment Program.

Torchlight ServicesCommunity Options Program to Employment (COPE)


Torchlight Services Inc is our corporate name and the supported employment program that we provide is called the COMMUNITY OPTIONS PROGRAM TO EMPLOYMENT (C.O.P.E.).

Services include:Assessments, employment plans, placement, follow up and support and job coaching as required.


Adults with disabilities including folks with mental health issues


Placement numbers

Waiting Lists:

We do not have a waiting list currently. If we did it would not exceed 5 days based on past history.


None


Large Urban, Urban & Rural


3


WWLHIN (MOHLTC) and MCSS




100

LEADS Employment Services


Job Planning:To ensure clients are matched with the right position, LEADS works with clients to review their experiences and help further develop their employment skills.

Job Placement:Leads Employment Specialists have contacts with a network of employers to identify employment opportunities that may fit client abilities.

Job Coaching and Support:Once clients are employed, Leads can offer assistance in building strong relationships with employers. To help achieve success, LEADS will follow-up to review progress and provide encouragement.


Full range of people with disabilities aged 14+ (including persons with a mental illness)


Age, Education, Gender, Disabilities, Income sources, Types of intervention, Duration of interventions, Employer contracts, Sector of employment, Number of jobs, Wages, Job status, Job retention, Satisfaction surveys from clients and employers and service providers, and referral sources (internal/external)

Waiting Lists:

3 - 4 weeks


Urban & Rural


26 Employment specialists


Federal/provincial/municipal


WWLHIN (MOHLTC) and MCSS


Approximately 500

Wendat Community Programs


Wendat Community Programs has a Supported Employment Program. These individuals work in the Social Recreation Program, they provide housekeeping, lawn care, snow shoveling, light maintenance and they are van drivers for the Social Recreation Program. These positions are long-term position with very limited staff turnover. Support is individualized to the person’s capabilities, their health and interests.


The client population for the whole agency is adult mental health and frail elderly with normal aging illnesses. The positions themselves are held by adult mental health consumers.


These staff are employed here. They are given annual performance appraisals. Each staff’s goals are individualized. There are client surveys done annually. Client contacts and demographics are collected.

Waiting Lists:

None


In the Social Recreation Program 3 individuals who have mental health issues work with 1 full time staff. These individuals run the Social Recreation Program, which is for individuals who have mental illness. This program runs 6 days per week evenings and weekends.


Rural


3.32 FTE


Ministry of Health and Long Term Care


12



saskatchewan

Cypress Hills


Job development, employment readiness, job coaching


Those individuals that have barriers to employment due to a disability or other disadvantages [physical or cognitive disability, individuals with mental illness, people that have had long periods of unemployment or being on social assistance without working].


Number of new job starts, number of person in full-time/part-time employment.

Waiting Lists:

None


None


Rural


1.05


Province of Saskatchewan


12

Humboldt and Area Supported Employment


The Humboldt and Area Supported Employment Program is a service designed to support individuals with employment barriers with career and employment decisions and to support them with working in competitive employment settings. A barrier must restrict the individual from gaining and maintaining employment on their own.

Services include:Career and employment development services, Job search support, job matching and placement, Employment readiness skills development, training programs, on going job maintenance support


• Mental Illnesses such as, Bi polar or schizophrenia• Physical disabilities, such as, someone in a wheelchair or someone who wears braces on their legs• Blindness or deafness• Learning disabilities such as, Attention Deficit Disorder, or Scytopic Sensitivity Syndrome• Intellectual Disabilities such as Down Syndrome or Autism• Developmental Disabilities such as Fetal Alcohol Syndrome or Acquired Brain Injury• Social Barriers such as, Alcoholism, Drug addictions, Criminal Backgrounds


Numbers employedNumbers in further education trainingNumbers completed

Waiting Lists:

None


None


Rural


3


Provincial Government


100

Neil Squire Society


We offer a 16 week Employ-Ability program that offers 4 modules: Career Counseling (MBTI and Strong Interest Inventory and other informal assessments completed), Career Development (Cover letter and resume development, job search skills, interview skills taught), Computer Skills (all Microsoft applications and any computer skills needed for employment) and Wellness for Work (Life skills needed for work for those with barriers or disabilities) and a 4 week work placement. This program has three intakes per year and we serve clients all across Saskatchewan in their homes, from our five distance learning sites or onsite in our Regina office.

We also offer basic Computer skills training in any area client needs to enhance or attain employment. One to one tutoring and continuous intake for this program.

Our Solutions department offers Assistive Technology assessments, Ergonomic Assessments and Irlen Syndrome Assessments. Each client in every other program has access to all these assessments as part of the other program.


Anyone with a barrier or disability to employment including but not limited to physical, sensory, psychiatric, emotional involvements as well as addictions as long as clients are clean and sober for 6 months.


We do use outcome measures in that each client completes an exit action plan at program end. We consider success when a client reports enhanced employment skills. As to objective outcomes, we report to funders those employed, those who have returned to school and those who volunteer.

Waiting Lists:

None


We have three staff who self declare as persons with mental illness who work with clients. We show by example how those diagnosed with mental illness can have full successful lives.


Large urban, Urban, Rural, Remote, and Northern.We serve clients in all these areas via distance learning live time with our onsite Regina classes.


6 full-time and 4 part-time staff


Federal government, provincial government, fund raising, grants, other proposals.


75 - 100

North East Supported Employment Program


We provide a wide range of services depending on the needs of the individual. We assist with preparing for, obtaining, and maintaining employment. Some participants may only require/want assistance with resumes/cover letters/job search, market research etc. and do not want or need us to have employer contact through the program, other participants may require us to do all the job development and contact with employers/require job coaching/job carving and long term maintenance. We do very little group instruction and focus more one on one. We do assessments of accommodations that may be needed and access funding for same. Education is another component/employer disability awareness training or training on training a participant.

Our program is also slightly unique as it is administered by a Community Futures Office-which provides loans for entrepreneurs with disabilities so we also provide support and resources for small business development for persons with disabilities.


Our participants are out of school between the ages of 16 and 65 that self identify that they have a disability that is causing a barrier to getting or maintaining employment. We service all types of disabilities-Intellectual, Developmental, Physical, Mental Health, Learning. Mental Health participants have increased steadily in the past five years.




We track monthly: Program Inquiries, Intake Interviews, new participants, participants hired, participants leaving jobs, new employers, participants leaving the program, self sufficient and left the program. We do yearly compilations and year to year totals of these stats cumulative from 1998 to present.

Each participant has an Action Plan with goals and specific actions to be undertaken by the participant and the program (time lines are attached to some of these actions) We also must report to funders if action plans arecompleted or not and must report monthly what employment dimension they are working in and when completed: Skill Enhancement, Career Decision Making, Job Search, Employment Maintenance.Outcomes are clearly stated in our funding proposals,# of participants to be carried over, new participants, # of participants that will become employed, # that will find part time or seasonal employment, # not able to find employment, # employed that also will require job maintenance, # of community presentations, employer contacts , etc.

A yearend report and stats is required by funders to compare targets and actual outcomes.

Waiting Lists:

Currently we do not but we have in the past. The wait then was not more than a month-we have in the past just exceeded our targeted number.


There can be a peer support component as we work often with a team of people-that can include any service providers or others that the participant wishes to have on their team-often a person may have an Independent Living worker, someone from CLD, mental health worker or others that they work with-we have found it beneficial to meet together so each person’s role is clear.


We are rural-we cover the North East part of Saskatchewan- this includes several small towns, villages and everything in between. We have a main office in Tisdale, Sk and also have partners that provide office space in Nipawin SK, Melfort SK, and Porcupine Plain SK. These communities have workshops providing day programming for persons with intellectual disabilities and they each have a member on our board. We also have a member from Mental Health and Addictions, Community Living Division of Social Services (CLD) and Saskatchewan Association of Community Living (SACL) and a member from Newsask Community Futures that sit on our advisory board.


One full time Facilitator and one 30 hour/week Job Coach/Maintenance person.


We receive funding from Service Canada (Federal Government) and from Advanced Education Employment and Immigration (Provincial Government)


Our target number is 48 people-24 persons registered with the province (If they are EI eligible or reachback) and 24 persons registered with Service Canada (not EI eligible or reachback). We do carry over participants from year to year if needed.

Portrage Vocational Society


We mainly supply Job Coaches, which teach and work along side the clients.


Our program serves peoples suffering from long-term mental illness and other employment barriers.


We utilize skills learned and that the client completes the program.

Waiting Lists:

We have always had a waiting list. Usually three months or more.


We do have social events, which incorporate the clients and the community.


We are a North Central location. We are on the Trans Canada Hwy and easily accessible to other cities.


1 full-time Admin and four part-time in the winter and 1 admin and 4 fulltime + four part-time in the summer months


We are funded through the Health Region, Government grants and some small community grants.


22



Prince Albert Supported Employment


Prince Albert Supported Employment (PASE) provides the following supported employment services to adults with a disability who are experiencing barriers to employment:

• Service needs exploration interview• Job search assistance• Establishment of an action plan• Labour market information• Employment matching and job coaching• Ongoing support and follow up• Job coaching

Learning opportunities will be created by the Job Coach to help the participant overcome barriers to employment. On the job training will be provided by the Job Coach where the participant will normally work.

Job coaching objectives, activities and plans will be documented daily. These reports will be presented to the Job Developer during regular program update meetings. However, significant incidents will be reported immediately to the Job Developer or to the Employment Specialist by interim.

Work experience

Work experience is defined as working in a position at no pay to determine interest and preference to a specific employment situation and will only be used when all of the following criteria have been met:The risks and benefits of the specific work experience have been identified and documented.The participant and the employer have been fully informed as to the risks and benefits of the work experience.Work experience does not exceed 80 hours.Work experience does not affect the participant’s financial income or obligations.Supports are made available to the same degree as paid employment.Job coaching services are developed and documented to the same degree as paid employment.Employers and participants have signed and are committed to the work experience employment agreement.

Work placement

Work placement is defined as working in a position to determine interest, preference, tolerance, endurance and skills required to a specific employment situation and will only be used when all of the following criteria have been met: The participant is in receipt of a wage replacement plan or wage subsidy through a funding agency.The risks and benefits of the specific work placement have been identified and documented.The participant and the employer have been fully informed as to the risks and benefits of the work placement.The duration of the work placement will be resolute in respect of offering sufficient time to evaluate the participant’s readiness for paid employment.Work placement does not affect the participant’s financial income or obligations in the event of a wage replacement.Supports are made available to the same degree as paid employment.Job coaching services are developed and documented to same degree as paid employment.Employers and participants have signed and are committed to the work placement employment agreement. Employers may be required to compensate the wage replacement plan for the production benefit received through the participant’s efforts.


Adults who have a disability as defined by the Saskatchewan Human Rights Code, wishing to participate in the program must be legally eligible to work in Canada, have demonstrated a willingness to work and are experiencing barriers to employment.


Outcomes include people moving to employment, training and completion of assessment activities.

Waiting Lists:

None


None


Urban - we are an urban center with a population of just over 40,000.


One employment specialist full time, one job developer full time, and casual job coaches and tutors.


Provincial Advanced Education Employment and Immigration, and federally through Service Canada opportunities fund.


75 new files per year

Saskatchewan Abilities Council Partners in Employment


Vocational assessments - results in a detailed document that outlines the details of a successful vocational plan

Pre employment supports and training, This includes support one to one, a formalized program ( New Opportunities for Work)

Support to understand and build skills in employment search

Assistance in finding work that meets skill, interests and alleviates any barriers to employment

Job Development for individuals who require specific employment to parallel their needs(Job Carving is one example)

On site support to learn duties and build soft skills to ensure ongoing employment (Job Coaching)

Ongoing support to employees and their employers through Job Maintenance - this is offered for as long is required and supports assists individuals to retain employment long term as well as supports employers to develop skill and confidence in supervising an individual who has a barrier to employment.


Individuals with employment barriers, this includes individuals who have a disability(includes all in the spectrum), as well as, individuals who are challenged to find or retain employment for other reasons, such as former addictions, long term (multi generational) Social Assistance recipients, etc.


N/A

Waiting Lists:

In general there is no wait list to access services it may take up to 2 weeks to have an intake meeting to services however once it is determined that the services will meet the persons needs they quickly move into service. Two areas may have longer wait times due to the formal nature of the areas. These are Vocational Evaluation: individuals may wait between 5-8 weeks to begin their evaluation however most often they are engaged in other activities during this time. As well the New Opportunities for Work Program (formal pre-employment program) at times has a waitlist to begin programming typically the maximum wait time is 12 weeks, again usually individuals are also engaged in other activities.




None


Urban: The Regina Branch is offered in two urban centers and does not offered rural supports at this time


20


Federal, provincial and regional funding dollars


Approximately 500

Saskatoon


Vocational PlanningJob DevelopmentJob MatchingJob PlacementJob CoachingJob MaintenancePre-employment services: Job Focus, resume and Interview workshops, Employment Readiness classes for clients from Corrections, Specialty classes for older workersVocational EvaluationAcquired Brain Injury Supported EmploymentReturn to work


People with a wide range of employment barriers, as well as, visible and hidden disabilities (including persons with a mental illness).


We track just about anything that can be tracked. We have a fairly comprehensive database.

Waiting Lists:

15 days


Classrooms lend themselves to peer support and we will rally the support of the work place during our follow-up component to help ensure that there are built in supports at the worksite (co-workers - supervisors).


Urban (population 250 thousand)


16


Federal and Provincial funding


1200

Swift Current


Vocational assessments, action plan, Personal Growth training, Work readiness training, 1:1 vocational counseling, job search, Resume building, Job coaching, work experience, Work placement, Job maintenance, Work site analysis, Work place assessment.


Age cohort = 16-65 years


Factual based measurements. Action plan measurements. All outcomes are measured against the clients action plan. Class room curriculums bench marks are based on a 80% written exam , and 80% attendance.

Waiting Lists:

7 business days


None


Urban & Rural


7


Service Canada and Career and Employment Services


65

Yorkton


We provide employment counselling, vocational life skills classroom, job development, job coaching, on-going life long employment supports as required.


People with disabilities and / or barriers to employment


# of clients who gain employment# who complete life skills# who maintain employment at least 6 months# who are referred to other resources



Waiting Lists:

None


Peer support comes through vocational life skills classroom component as well as through coworkers at a number of worksites.


Urban & Rural


10.3 FTE


Federal and Provincial Government


350

Valley Action Abilities Inc


Job coaching, placement, employer support


Persons with mental health issues and/or developmental disabilities.


Measures are determined by the funder.

Waiting Lists:

None


Not formally


Rural


2


Two departments of the provincial government


20

Valley Employment Program


Job developmentJob search supportJob matching and PlacementEmployment readiness skillsOn-going employment supportTraining or classes that enhance skills for the job seekers

We are here to:• Provide career and employment counseling and assist you with overcoming your barrier to employment• Help with resume development, cover letters, work proposals, interview skills, • Assist with job search, while networking with potential and suitable employers• Arrange for other programming to assist you in preparing for employment• Apply to appropriate agencies for supports• Assist you with resolving on and off the job concerns


We support individuals who:

Want to work Want to be economically independent Want to be productive Want to be meaningfully employed Want to contribute to the community


Outcome-employment could be part-time, casual or full-time.

Waiting Lists:

None


None


Rural


1


Province of SK as well as fundraisers/community and we are non-profit.


100 - 150



quebec

L’Arrimage


Services are focused on job placement and long term support in the workplace


Services are offered to people with severe mental illness


The organization keeps a database which contains client profiles (clinical, psychosocial and work related information) job placement (including hours worked, salary etc) and information on job maintenance. This data bank contains information on all of their clients since 2001.

Waiting Lists:

The length of the current wait list is 30 to 45 days.


None


Quebec, large urban.


13 Employment Counsellors


The program is funded by Emploi-Quebec


On average 550 admissions and 400 job integrations annually

Le Cill

Quels services spécifiques sont offerts?

Cet service favorise la réintégration socio-professionnelle. Ils ont des programme d’emploi-Québec (mesure PAAS-Action), un service de stage en milieu de travail et un service de retour et maintien en emploi.

Quels clients sont ciblés par le programme/service ?

Des personnes avec des problèmes de santé mentale avec ou sans diagnostic.

Est-ce que le programme/service utilise des indicateurs pour suivre lesrésultats des clients ou le programme/service plus globalement?

Aucun

Le programme/service a-t-il une liste d’attente ?

Plus ou moins, car les clients vont dans un autre service.



Un soutien par les pairs est-il formellement intégré au programme/service?

Cela commence juste avec une paie-aidante dans leurs services

Dans quelle province ou territoire ?

Quebec, Grand centre urbain

Combien de personnel équivalent en plein temps le programme/service a-t-il ?

6 intervenants

Quelles sont les sources de financement du programme/service?

Agence des services de la santé et des services sociaux et Emploi-Québec (entre autre)

Combien de clients le programme/service sert-il par an?

50

Clinique JAP


C’est un programme de soutien à l’emploi intégré à leur programme premier episode psychotique. Les services offerts sont le support à la recherche/maintien emploi et études.


Tous les jeunes (18 à 30) admis à la clinique pour premier episode psychotique qu’ils en fassent ou non la demande, l’aide leur est offerte.


% de patient en emploi/ études à chaque année du suivi (un an, 2 ans, etc. ad 5 ans)% type d’emploi occupé (i.e. competitif, vs programme de réinsertion travail, etc.)% temps plein% temps partieldélai retour au travail


Non prise en charge immediate


Non


Quebec, Grand Centre Urbain

Combien de personnel équivalent en plein temps leprogramme/service a-t-il ?

6 intervenants, case manager temps plein, s’occupe aussi du support à l’emploi (probablement environ 30% de leur temps)


Budget Hospitalier


La clinique dessert environ 200 patients, dont 70% au moins ont bénéficié à un moment ou un autre de support à l’emploi plus intensif...par le biais de son suivi régulier, le case manager, fait le suivi/interventions en lien avec l’obtention, le maintien ou le changement d’emploi

Douglas Hospital, Individual Placement and Support (IPS)


Soutien en emploi par le modèle IPS


Problématique de contraintes sévères à l’emploi et/ou diagnostique sur l’axe 1 suivi par l’Institut Douglas.


Leurs statistiques: % d’intégration au travail, maintien en emploi ,liste d’attente, % de ceux qui quittent l’aide sociale, $ taux horraire, type d’emploi etc.


Oui. 90 jours


Non.


Quebec, Grand Centre Urbain


4


Budget Opérationnel de l’Institut Douglas


93

Equipe Entreprise


Entrainement spécifique aboutissant a une certification d’aide cuisinier aux deux ans.Activités de travail structurées et enrichissantes postes au programme action d’emploi Québec encadrement motivationnel formation diverse motivationnelle.


Les critères sont les suivants:• 18 ans et plus• Avoir un problème en santé mentale• Ne pas être aux études ni en emploi• Avoir de l’intérêt pour la cuisine


Ils maintenent des statistiques et faitent des évaluations ponctuelles


De quelques semaines a quelques mois dépendant de la situation




Pour les activités de travail ils ont parmi eux des clients stationnaires qui ont suffisamment d’expérience pour offrir a un nouveau client un encadrement pertinent au début de leur participation et soutenu par un guide des participants.


Québec région de l’ouest de l’ile de Montréal, Urbain


6


Ministère santé service sociaux région de Montréal programme PSOCEmploi QuébecFondation Députés Membre de la communauté


80

Les Services de Main-d’oeuvre l’Appui


Intégration à l’emploi, développement de l’employabilité, réinsertionscolaire ou socioprofessionnelle.

Orientation, service d’aide à l’emploi, suivi personnalisé.

Aide à développer des aptitudes face au marché du travail.

Aide à la mise en oeuvre de projet etc.


16 à 35 ans

limitation fonctionnelle

limitation à l’emploi

personnes immigrantes


Emploi temps plein

Emploi temps partiel

Retour aux études

Démarrage d’entreprise


Sur certains programmes, il peut avoir une liste d’attente d’environ deux à quatre semaines.


Non.


Quebec


23


Emploi-QuébecAgence de la santé et des services sociauxMinistère du Conseil exécutif (Secrétariat à la jeunesse)MICC


Environ 1 000 clients



The Aspiring Workforce · • Assists in resume writing, interview practice, job search,...

Documents

Transcript of The Aspiring Workforce · • Assists in resume writing, interview practice, job search,...