The Art of Getting **It Done - Project...

Advanced Project Management Series

The Art of Getting **It Done

© 2014 Core Performance Concepts Inc.

Things to Know…


Moderator

Kara Ireland

Project Insight

Marketing

[email protected]

www.projectinsight.net


Presenter

Diane C. Buckley-Altwies, MBA, PMP

CEO, Core Performance Concepts Inc.

Training in project management,

PMP® and CAPM® certification, leadership,

business analysis, agile and six sigma

[email protected]

www.coreperformanceconcepts.com

Presenter

Janice Y. Preston, MBA, CPA, PMP

COO, Core Performance Concepts Inc.

Training & consulting in project management,

PMP® and CAPM® certification, leadership,

business analysis, agile, and six sigma

[email protected]



Goals of the Advanced Series

Expand your knowledge of more complex tools

and techniques

Build leadership skills to manage people more

effectively

Identify practical ways to begin using advanced

techniques

Explore other methodologies or techniques that

enhance project management competency


Poll: Getting Things Done

Where does your organization see the biggest

problem in project delivery?

� Delivering within the budget

� Delivering all the deliverables

� Delivering according to the original

schedule

� Delivering to the customer’s satisfaction


Objectives of the Webinar

At the end of this webinar, you will be able to:

� Learn the reasons that ending a project is

harder than starting a project

� Gain successful sign-off by customers on

project completion

� Identify techniques for effectively closing

projects


Why Is It Hard to Close Projects?

Fun to start projects

Distractions

Budget

Small items appear small


It’s Fun to Start Projects!

Fun to start projects


Distractions

Distractions


Budget

No more budget


Small Items are Small, Right?

Perception of larger

activities are the most

important thing


Question for You

What challenges have you

experienced in closing

projects?


Gain Successful Sign-off

Customer happiness

Extra energy needed


Build the Relationship

Meet with client regularly to confirm

what is remaining to complete to close

project

Build rapport and trust during the entire

project


Other Approaches

Identify closure “risks” weeks before final sign-off

Start lobbying for “focus” within need areas

Departments critical to “finish”

Customer input

Gain agreement to prioritize final needs

Work with client to ensure final needs are not “wish” items.


Question for You

What other approaches do

you use to facilitate sign-off in

your organization?


Techniques for Effectively Closing Projects

Documentation,

documentation,

documentation

Diligence on closing minor

items


Project Closure Document

http://www.coreperformanceconcepts.com/resources/


Diligence on Closing Last Items

Dedicate your time to staying on task with small

remaining to dos.

Negotiate resources(s) to be dedicated to wrap up any

open items – Plan for it

Transition to operations training – the more

comfortable your client is with the support team the

easier it is to close the project even if there are a few

open items.


Question for You

Any other ideas?


Review

Why is ending a project is harder than starting a

project?

How can you gain successful sign-off by

customers on project completion?

What are some techniques for effectively closing

projects?

Questions & Answers ???


Next Steps

Follow Core Performance Concepts on

Linkedin and Twitter @cpcperformance

Keep Learning

Audio series starting this fall on the

10 Differentiating Skills

for project managers and project team

members.


Compare Yourself to Your Peers

Want to know how you measure up to

others in project management?

� Use the link distributed to all participants on

Monday following the session to answer 10

questions about today’s topic.

� Receive a summary of responses so that you

can compare yourself to your peers.


2014 Advanced Webinar Series

The 4th Wednesday of Every Month

� 8:00 am Pacific Time

Topics

� Sept – Transforming Resistance into Support (NEW!)

� Oct – Cultural Diversity Skills for PMs (NEW!)

� Nov – Developing Risk Response Strategies

� Dec – no webinar; enjoy the holidays!


Register Ahead of Time

Go to www.projectinsight.net

2 ways to register:

� Training & Support

� Project Insight Calendar


Earn PDUs

You will automatically receive your PDUs certificate via email after the webinar

For further questions: [email protected]

Earn 1 PDU for each webinar session attended

To register your PDUs go to www.pmi.org and login as a member of PMI to record

continuing education

Select Category B – Continuing Education

� Input start and end dates

� Hours completed: 1

� Provider name: Core Performance Concepts Inc.

� Phone number: 949-859-7004

� URL: www.coreperformanceconcepts.com

� Email address: [email protected]


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Learn more…

Schedule a customized demo

today!

� +1 (949) 476-6499 x3

� [email protected]

Request info

� www.projectinsight.net

Core Performance Concepts Project Insight

Contact us

� +1 (800) 655-0733

� [email protected]

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