The Art of American Small Talk
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Transcript of The Art of American Small Talk
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The must-have skill when networking and socializing
THE ART OF AMERICAN SMALL TALK
Led by Michael Miller
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BY THE END OF THIS CLASS YOU WILL KNOW HOW TO
• Build your confidence and talk to anyone • Spontaneously start conversations • Build a personal connection in 5 minutes • Maintain stimulating conversations • Turn your conversations into job offers • End conversations tactfully
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MY SECRET TIPS: HOW TO OVERCOME YOUR BIGGEST FEARS
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“See the good in people and help them.”
– Gandhi
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MY MOVE TO KATHLEEN, GEORGIA
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TALKING TO STRANGERS IS SCARY
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TWO OPTIONS – FIGHT OR FLIGHT
OVERCOME FEARS AND TALK TO PEOPLE
BE SCARED AND WASTE MY LIFE
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TURNING POINT IN MY LIFE
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I CONTINUED TO BUILD MY CONFIDENCE
• Practice • Meditation • Reading • Exercising • Changing
Appearance • Posture
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REJECTION THERAPY
• Rejected daily for 30 days
• Develop “who cares” attitude and stay focused on original goal
• Do not be defensive
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NOW IT’S YOUR TURN TO SAY “GOODBYE” TO SHYNESS!
You will feel uncomfortable at first. It’s time to change your normal behavior and increase your confidence!
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1. What is your name? 2. What country are you from? 3. What is your major? 4. What is small talk like in your country?
WORKSHOP INTRODUCTIONS
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Builds a bridge Informal exchange of basic information Starts light and casual conversation while avoiding hot topics
WHY DO PEOPLE SMALL TALK?
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Displays communication skills Enables you to learn a lot about someone in a short amount of time Demonstrates value Opportunities to meet new business connections and friends Personal development
WHY IS SMALL TALK IMPORTANT?
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Travel Movies Music Theater Books Food Entertainment
SMALL TALK TOPICS
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TOPICS TO AVOID
Money Sex Politics Religion Family Problems Divorce Death Economic Problems Terrorism & War
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• 5 things you enjoy talking about
• 5 things you’d like to learn about others
• 5 “openers”
• 5 current events
EXERCISE- CREATE SMALL TALK CHEAT SHEET
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ENTERING THE CONVERSATION
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1. Look for people already talking 2. Establish eye contact and smile 3. Be the first to introduce yourself 4. Ask open ended questions 5. Listen to and REMEMBER other
people’s names
HOW TO ENTER THE CONVERSATION
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EXERCISE- ENTER CONVERSATION
Introduce yourself (eye contact, firm handshake, smile) Ask open ended questions
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CREATE PERSONAL ELEVATOR PITCH
• Who you are in 30-60 seconds
• Background • Interesting
facts • Make it
memorable
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1. At moment of introduction focus on his or her name and face
2. Immediately repeat the name
3. Think of someone you know with same name
4. Say name periodically in the conversation
5. Always use the person’s name when closing conversation
5 TIPS TO REMEMBERING NAMES
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Ask follow up questions Listen for facts, feelings, key words Listen “between the lines”
• “After I stopped working for those jerks…”
ACTIVE LISTENING
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YOU ARE ALL VERY INTERESTING! Homework- write down 10 stories about your 1. Background 2. Interests 3. Experiences
PERSONAL STORYTELLING
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Explore other person’s interests by encouraging him/her to talk.
• People love talking about themselves Find a similarity Highlight mutual interests
• Best way to spend more time talking
BUILDING PERSONAL CONNECTIONS
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• Bring up professional topics casually
• Ask some of the most interesting problems they’re facing at work
• Ask how they got their position and became successful
DIRECTING THE CONVERSATION TOWARDS JOB OPPORTUNITIES
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KNOWING WHEN TO EXIT CONVERSATION
• Maximize your time • Know how valuable
this connection is • You can always
speak with them again
• Make sure you’ve helped them
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1. Restate something you found interesting
2. Invite to speak again 3. Exchange contact
information 4. Establish eye contact and
smile 5. “Nice meeting you (name)”
EXITING CONVERSATION
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• Focus on helping them
• Email • Call • Video Email
(Vsnap.com) • LinkedIn Message
SUCCESSFUL FOLLOW UP
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Hi (Name) Nice to meet you the other (day, night, event, etc.) Sentence 1. Sentence 2. Sentence 3. Regards, Michael Sentence 1 – The memory Sentence 2 – The help Sentence 3 – The ask
FOLLOW UP SCRIPT
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QUESTIONS & ANSWERS
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• Make it impossible not to follow-through
• Get others to hold you accountable
• Act when adrenaline is high
TIPS – HOW TO OVERCOME YOUR BIGGEST FEARS
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PERSONAL CHALLENGE
Talk to three random people in the next 24 hours
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16 WEBSITES TO FIND PROFESSIONAL EVENTS
• Eventbrite.com • Allconfernces.com • Google • Yelp.com • Craigslist • Lanyrd.com • Internations.org • Nationalcareerfairs.com
• Twitter • Facebook • Meetup.com • LinkedIn Groups • Eventful.com • Zvents.com • Netparty.com • Asmallworld.net
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www.cultureadapt.com
Follow: @cultureadapt & @mmiller1222
Jan 31st, 8pm – bit.ly/dreamjob1 FREE Webinar