The application gap in Retail

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confirm the increasing pressure from the business to provide technology innovation confirm the increasing pressure from the business to provide technology innovation The application gap IN RETAIL InfoVista commissioned Loudhouse to conduct a multicountry survey of retailers in order to understand their priorities and challenges. More than 400 interviews were conducted with IT decision-makers involved in networking in retail organizations. The respondents’ organization’s had at least 1000 employees and at least 10 sites globally linked via WAN. The application gap IN RETAIL InfoVista commissioned Loudhouse to conduct a multicountry survey of retailers in order to understand their priorities and challenges. More than 400 interviews were conducted with IT decision-makers involved in networking in retail organizations. The respondents’ organization’s had at least 1000 employees and at least 10 sites globally linked via WAN. 88 % 88 % of them confirm that application performance negatively impacts their customer satisfaction of them confirm that application performance negatively impacts their customer satisfaction 78% 65% say that offering a shopping 2.0 experience to customers is a challenge for their organization 65% say that offering a shopping 2.0 experience to customers is a challenge for their organization of retailers are not able to guarantee application performance of retailers are not able to guarantee application performance 71 % The top technology priorities in retail organizations are: The top technology priorities in retail organizations are: Cloud deployment Cloud deployment Supply chain optimization Supply chain optimization Unified Communications Unified Communications 57% 54% 52% 57% 54% 52% state that sprawling IT infrastructure is one of their key challenges state that sprawling IT infrastructure is one of their key challenges 74% www.infovista.com www.infovista.com Orchestrating Network Performance Orchestrating Network Performance Download the retail survey report to discover how Ipanema can help you bridge the application gap

Transcript of The application gap in Retail

Page 1: The application gap in Retail

confirm the increasingpressure from the

business to providetechnology innovation

confirm the increasingpressure from the

business to providetechnology innovation

The application gap

IN RETAILInfoVista commissioned Loudhouse to conduct a multicountry survey of retailers in order to understand their priorities and challenges. More than 400 interviews were conducted with IT decision-makers involved in networking in retail organizations. The respondents’ organization’s had at least 1000 employees and at least 10 sites globally linked via WAN.

The application gap

IN RETAILInfoVista commissioned Loudhouse to conduct a multicountry survey of retailers in order to understand their priorities and challenges. More than 400 interviews were conducted with IT decision-makers involved in networking in retail organizations. The respondents’ organization’s had at least 1000 employees and at least 10 sites globally linked via WAN.

88%88%of them confirm that application performance negatively impacts their customer satisfaction

of them confirm that application performance negatively impacts their customer satisfaction

78%

65%say that offering a shopping 2.0 experience to customers is a challenge for their organization

65%say that offering a shopping 2.0 experience to customers is a challenge for their organization

of retailers are not able to guarantee application performance

of retailers are not able to guarantee application performance

71%

The top technology priorities in retail organizations are:The top technology priorities in retail organizations are:

Clouddeployment

Clouddeployment

Supply chainoptimizationSupply chainoptimization

UnifiedCommunications

UnifiedCommunications

57% 54% 52%57% 54% 52%

state that sprawling IT infrastructure is one of their key challenges

state that sprawling IT infrastructure is one of their key challenges

74%

www.infovista.comwww.infovista.com Orchestrating Network PerformanceOrchestrating Network Performance

Download the retail survey report to discover how Ipanema can help you bridge the application gap