The Age of Apps: Evolution of the Mobile Application [Infographic]

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LESS THAN FIVE YEARS SINCE THE LAUNCH OF APPLE’S APP STORE, MOBILE APPLICATIONS HAVE BECOME ONE OF THE PRIMARY WAYS PEOPLE COMMUNICATE, SHOP, ORGANIZE THEIR LIVES, PLAY OR EVEN WORK. WHAT’S THE NEXT STAGE IN THE EVOLUTION OF MOBILE APPS? WHAT MAKES A BRANDED APP SUCCESSFUL? According to research from Indiana University, effective branded apps provide users with information and personalization – and, most importantly, a connection to a brand they know and trust. Measure the response rates and revenues generated from push and app campaigns ADDITIONAL SOURCES http://www.androidcentral.com/beautiful-widgets-achieves-1-million-downloads-becomes-1st-paid-app-do-so Nielsen Indiana University http://newsinfo.iu.edu/news/page/normal/20609.html Juniper Research, May 2011 BRANDED APPS RIM releases its first BlackBerry devices with integrated phone functionality; the product line eventually evolves into the first mass-market smartphone optimized for wireless email. HOW THEY USE THEIR DEVICES 89% 72% APPS FOR EACH PLATFORM KEYS TO ENGAGEMENT TAKE ADVANTAGE OF THE UBIQUITY OF APPS AND THEIR HIGH USAGE/ENTERTAINMENT VALUE TO CREATE A HIGHLY EFFECTIVE MARKETING CHANNEL. COORDINATE IT SEAMLESSLY WITH EXISTING CHANNELS, INCLUDING EMAIL, WEB, SOCIAL MEDIA AND MORE. Automate the execution of campaigns of push notifications Create, target and personalize push notifications and in-app content Send notifications and in-app content that are contextualized and geo- personalized Leverage data in a central marketing database to send consistent messages via the app and other channels (cross-channel, not just another silo) IBM begins selling Simon, which paves the way for modern smartphones by including a touchscreen instead of buttons. 2002 2008 2007 2008 1993 2011 2012 Apple releases the first iPhone, which comes with only the default apps preloaded on the phone, including: APPLE LAUNCHES THE APP STORE AND IPHONE 3G GOOGLE LAUNCHES ANDROID MARKET HTC releases the HTC Dream, the first commercially available Android smartphone TOTAL APPLE APP STORE APP DOWNLOADS EXCEED Smartphone users who access the web on the go TABLETS VS. SMARTPHONES Not all apps are created the same for all platforms; users of tablets probably want something completely different from smartphone users. Tablet users who go online with their devices while at home EXAMPLES TABLET SMARTPHONE A user abandons an online shopping cart and receives a coordinated email and mobile push notification. Upon accepting the push notification, they’re redirected to complete the purchase in the app. The user receives an exclusive offer via push notification and is redirected to a product info area within the app. A badge displays the number of days remaining before the promotion expires. Upon completing an online purchase, the user receives an order confirmation via push notification and is redirected in app to review the purchase details and receive additional product recommendations based on their purchase. Based on a Facebook check-in, the user receives a real-time push notification with a personalized offer for a promotion at a nearby store location. WHAT’S COMING BY 2016… … APP-TO-PERSON MESSAGING SHOULD OVERTAKE TEXT MESSAGING APP DOWNLOADS PREDICTED July 2010 April 2011 March 2011 October 2011 January October 2010 August 2010 September December 2012 March 2012 April May 2009 April IT ALSO INCLUDES: Calendar Weather Texts Photos Maps Address book World clock Calculator Notepad Email Fax capability Games 1 BILLION TOTAL APPLE APP STORE APP DOWNLOADS EXCEED 10 BILLION TOTAL NUMBER OF MOBILE APPS REACHES 1 MILLION TOTAL ANDROID MARKET APP DOWNLOADS EXCEED 10 BILLION TOTAL APPLE APP STORE APP DOWNLOADS EXCEED APPLE UNVEILS THE THIRD GENERATION OF THE IPAD (“THE NEW IPAD”) ANGRY BIRDS EXCEEDS DOWNLOADS GLOBALLY GOOGLE RENAMES THE ANDROID MARKET GOOGLE PLAY SMARTPHONES ACCOUNT FOR HALF THE CELLULAR MARKET IN THE UNITED STATES 25 BILLION 50 MILLION 1 BILLION TOTAL GOOGLE PLAY APP DOWNLOADS EXCEED MICROSOFT RELEASES WINDOWS 8, BRINGING SMARTPHONE-STYLE APPS TO PCS 15 BILLION BEAUTIFUL WIDGETS BECOMES THE FIRST PAID ANDROID APP TO REACH 10 BILLION DOWNLOADS TOTAL ANDROID MARKET APP DOWNLOADS EXCEED 1 BILLION APPLE RELEASES THE FIRST IPAD APPLE RELEASES THE IPAD 2 Samsung releases the Galaxy, the first tablet computer with an Android operating system in the U.S. APPLE RELEASES THE IPHONE 4S AMONG SMARTPHONE USERS, APP USAGE SURPASSES MOBILE WEB USAGE APP USAGE MOBILE WEB USAGE 94 72 min. min. DRAWSOMETHING REACHES DOWNLOADS JUST 50 DAYS AFTER RELEASE 50 MILLION INSTAGRAM PASSES DOWNLOADS, FROM 12 MILLION IN JANUARY 70% 60% WOULD BE INTERESTED IN DOING SO IPHONE USERS WHO HAVE DOWNLOADED APPS FROM WELL-KNOWN BRANDS SMARTPHONES’ PORTABILITY ALSO MEANS THEY ARE USED MORE FREQUENTLY. QUICK, KEEP EASE OF PURCHASING IN MIND DISPLAY ADS WELL-TOLERATED IN-APP ADS SHOULD BE EASY TO CLICK THROUGH; USERS WON’T WANT TO SIT THROUGH A MINUTE-LONG AD ANALYSIS, DISCOVERY AND CONTENT CONSUMPTION DISPLAY ADS WELL-TOLERATED CAN EMPLOY LONGER-FORM IN-APP ADS, BUT MAKE SURE THEY ARE HIGHLY RELEVANT TO APP USERS BENEFITS FOR BRANDS INCREASE IN GENERAL INTEREST OF PRODUCT IMPROVEMENT IN ATTITUDE TOWARD BRAND APPS ARE UBIQUITOUS AND ENGAGING APPS HAVE EXPANDED FROM SMARTPHONES TO TABLETS TO PCS (I.E. COVER ALL DEVICES) APPS PRESENT AN INNOVATIVE NEW MARKETING /COMMUNICATION CHANNEL You've invited the brand into your life and onto your phone. If it's an informational app, you're inviting that brand even deeper in, because now you're thinking about what's in your life and apply it to the things that the apps are presenting you with. With the experiential app, things are still kept at a distance -- you're still experiencing it on your phone and not in your life. ROBERT F. POTTER, DIRECTOR OF THE INSTITUTE FOR COMMUNICATION RESEARCH AT IU BLOOMINGTON EVENT-TRIGGERED AND CROSS-CHANNEL MARKETING TRANSACTIONAL MARKETING PROMOTIONAL MARKETING GEOLOCATION MARKETING … 44 BILLION HOW CAN IT WORK?

description

Less than five years after the launch of Apple’s App Store, mobile applications have become one of the primary ways people communicate, shop, organize their lives, play, and even work. Mobile marketing provides a huge opportunity for marketers to engage with customers and prospects anytime, anywhere. This ability for marketers to be “constantly connected” has been made possible largely due to the emergence of mobile applications. This infographic walks the reader through mobile’s emergence and development, from the Apple App Store introduction to “Angry Birds” exceeding 1 billion downloads, and projects where the mobile app market is expected to travel in the next five years. It takes a deep dive into how consumers use mobile devices, what makes apps successful, and what marketers can do to foster customer engagement through apps. So take a look to discover what’s next in the evolution of mobile marketing. Read more: http://blog.neolane.com/mobile-marketing-2/mobile-application/

Transcript of The Age of Apps: Evolution of the Mobile Application [Infographic]

Page 1: The Age of Apps: Evolution of the Mobile Application [Infographic]

LESS THAN FIVE YEARS SINCE THE LAUNCHOF APPLE’S APP STORE, MOBILE APPLICATIONS

HAVE BECOME ONE OF THE PRIMARY WAYS PEOPLE COMMUNICATE, SHOP, ORGANIZE

THEIR LIVES, PLAY OR EVEN WORK. WHAT’S THE NEXT STAGE IN THE EVOLUTION

OF MOBILE APPS?

WHAT MAKES A BRANDED APP SUCCESSFUL?According to research from Indiana University, effective branded apps

provide users with information and personalization – and, most importantly, a connection to a brand they know and trust.

Measure the response rates and revenues generated from push and app campaigns

ADDITIONAL SOURCEShttp://www.androidcentral.com/beautiful-widgets-achieves-1-million-downloads-becomes-1st-paid-app-do-soNielsenIndiana Universityhttp://newsinfo.iu.edu/news/page/normal/20609.htmlJuniper Research, May 2011

BRANDED APPS

RIM releases its first BlackBerry devices with integrated phone functionality; the product line

eventually evolves into the first mass-market smartphone

optimized for wireless email.

HOW THEY USE THEIR DEVICES

89% 72%

APPS FOR EACH PLATFORM

KEYS TO ENGAGEMENTTAKE ADVANTAGE OF THE UBIQUITY OF APPS AND THEIR HIGH USAGE/ENTERTAINMENT VALUE TO CREATE A

HIGHLY EFFECTIVE MARKETING CHANNEL. COORDINATE IT SEAMLESSLY WITH EXISTING CHANNELS, INCLUDING EMAIL, WEB, SOCIAL MEDIA AND MORE.

Automate the execution of campaigns of push notifications

Create, target and personalize push notifications and in-app content

Send notificationsand in-app content that are contextualized and geo-personalized

Leverage data in a central marketing database to send consistent messages via the app and other channels (cross-channel, not just another silo)

IBM begins selling Simon, which paves the

way for modern smartphones by

including a touchscreen instead of buttons.

2002

2008

20072008

1993

2011

2012

Apple releases the first iPhone, which comes with only the default

apps preloaded on the phone, including:

APPLE LAUNCHES THE APP STORE AND IPHONE 3G

GOOGLE LAUNCHESANDROID MARKET

HTC releases the HTC Dream, the first commercially available

Android smartphone

TOTAL APPLE APP STOREAPP DOWNLOADS EXCEED

Smartphone users who access the web on the go

TABLETS VS. SMARTPHONESNot all apps are created the same for all platforms; users of tablets

probably want something completely different from smartphone users.

Tablet users who go online with their devices while at home

EXAMPLES

TABLETSMARTPHONE

A user abandons an online shopping cart and receives a coordinated email and mobile push notification. Upon accepting the push notification, they’re redirected to complete the purchase in the app.

The user receives an exclusive offer via push notification and is redirected to a product info area within the app.A badge displays the number of days remaining before the promotion expires.

Upon completing an online purchase, the user receives an order confirmation via push notification and is redirected in app to review the purchase details and receive additional product recommendations based on their purchase.

Based on a Facebook check-in, the user receives a real-time push notification with a personalized offer for a promotion at a nearby store location.

WHAT’S COMING BY 2016…

… APP-TO-PERSON MESSAGING SHOULDOVERTAKE TEXT MESSAGING

APP DOWNLOADS PREDICTED

July

2010April

2011March

2011October

2011January

October

2010August

2010September

December

2012March

2012April

May

2009April

IT ALSO INCLUDES:

Calendar

WeatherTextsPhotosMaps

Addressbook

Worldclock

Calculator Notepad Email

Faxcapability

Games

1 BILLION

TOTAL APPLE APP STOREAPP DOWNLOADS EXCEED

10 BILLION

TOTAL NUMBER OF MOBILE APPS REACHES

1 MILLIONTOTAL ANDROID MARKETAPP DOWNLOADS EXCEED

10 BILLION

TOTAL APPLE APP STOREAPP DOWNLOADS EXCEED

APPLE UNVEILS THE THIRD GENERATION OF THE IPAD

(“THE NEW IPAD”)

ANGRY BIRDS EXCEEDS

DOWNLOADS GLOBALLY

GOOGLE RENAMES THE ANDROID MARKET GOOGLE

PLAY

SMARTPHONES ACCOUNT FOR HALF THE CELLULAR MARKET

IN THE UNITED STATES25 BILLION

50 MILLION

1 BILLION

TOTAL GOOGLE PLAY APP DOWNLOADS EXCEED

MICROSOFT RELEASES WINDOWS 8, BRINGING SMARTPHONE-STYLE

APPS TO PCS

15 BILLION

BEAUTIFUL WIDGETS BECOMES THE FIRST PAID ANDROID APP TO REACH

10 BILLION DOWNLOADS

TOTAL ANDROID MARKETAPP DOWNLOADS EXCEED

1 BILLION

APPLE RELEASESTHE FIRST IPAD

APPLE RELEASESTHE IPAD 2

Samsung releases the Galaxy, the first tablet computer with an Android operating system

in the U.S.

APPLE RELEASESTHE IPHONE 4S

AMONG SMARTPHONE USERS, APP USAGE

SURPASSES MOBILE WEB USAGE

APP USAGE MOBILEWEB USAGE

94 72min.min.

DRAWSOMETHING REACHES

DOWNLOADS JUST 50 DAYS AFTER RELEASE

50 MILLIONINSTAGRAM PASSES

DOWNLOADS, FROM 12 MILLION IN JANUARY

70% 60%WOULD BE INTERESTED IN DOING SOIPHONE USERS WHO HAVE DOWNLOADED

APPS FROM WELL-KNOWN BRANDS

SMARTPHONES’ PORTABILITY ALSOMEANS THEY ARE USED MORE FREQUENTLY.

QUICK, KEEP EASEOF PURCHASING IN MIND

DISPLAY ADS WELL-TOLERATED

IN-APP ADS SHOULD BE EASYTO CLICK THROUGH; USERS

WON’T WANT TO SITTHROUGH A MINUTE-LONG AD

ANALYSIS, DISCOVERYAND CONTENT CONSUMPTION

DISPLAY ADS WELL-TOLERATED

CAN EMPLOY LONGER-FORM IN-APPADS, BUT MAKE SURE THEY ARE

HIGHLY RELEVANT TO APP USERS

BENEFITS FOR BRANDS

INCREASE IN GENERALINTEREST OF PRODUCT

IMPROVEMENT INATTITUDE TOWARD BRAND

APPS ARE UBIQUITOUSAND ENGAGING

APPS HAVE EXPANDED FROMSMARTPHONES TO TABLETS TOPCS (I.E. COVER ALL DEVICES)

APPS PRESENT AN INNOVATIVENEW MARKETING/COMMUNICATION CHANNEL

You've invited the brand into your life and onto your phone. If it's an informational app, you're inviting that brand even deeper in, because now you're thinking about what's in your life and

apply it to the things that the apps are presenting you with. With the experiential app, things are still kept at a distance -- you're still experiencing it on your phone and not in your life.

ROBERT F. POTTER,DIRECTOR OF THE INSTITUTE FOR COMMUNICATION RESEARCH AT IU BLOOMINGTON

EVENT-TRIGGERED AND CROSS-CHANNEL MARKETING TRANSACTIONAL MARKETING

PROMOTIONAL MARKETING GEOLOCATION MARKETING

… 44 BILLION

HOW CAN IT WORK?