The

Administrative Unit ReviewProcess

http://ccctitle3.wordpress.com

The purpose of Program Review is…

• For service areas of the college to perform an internal review of the programs and services they are offering to internal/external clients;

• To ensure that service delivery is meeting the needs of students, faculty, staff, the institution as a whole and the community.

Why?

Because we are a learning institution!

&

For Continuous Improvement

(IE & Planning)

In the Big Scheme of things…

SACS

Accountability

External funding Opportunities

Core Requirement 2.5 The institution engages in ongoing, integrated and institution-wide research-based planning and evaluation processes that incorporate a systematic review of programs and services…

Comprehensive Standard 3.3.1 The institution identifies expected outcomes for its educational programs and its administrative and educational support services; assesses whether it achieves these outcomes; and provides evidence of improvement based on analysis of those results.

The Key Players in this process…

• You

• Your Unit

• Title III

• President’s Cabinet

Process Overview

I. The Unit Profile

II. Definition of Services

III. Outcomes

IV. External Analysis

V. Closing the Loop

VI. Looking into the Future

Process Overview

I. The Unit Profile

II. Definition of Services

III. Outcomes

IV. External Analysis

V. Closing the Loop

VI. Looking into the Future

Conducte

d

Annually

Process Overview

I. The Unit Profile

II. Definition of Services

III. Outcomes

IV. External Analysis

V. Closing the Loop

VI. Looking into the Future

Conducte

d Every 3

Years

The Product

I. Administrative Unit Profile

A. Mission/PurposeB. The StaffC. Clients/Students served

II. Definition of Services or Program (updated annually)

A. Definition of day-to-day duties of the unit;

B. Innovations, new projects, new initiatives, local, state or national efforts;

C. Required functions of unit (description and progress of compliance)

The Product

III. Administrative Unit Outcomes (collected annually)

A. DevelopB. AssessC. Analyze resultsD. Use the results (closing the loop)

The Product

(some outcomes examples)

• Students will demonstrate an understanding of the Satisfactory Academic Progress requirements as they relate to financial aid.

• Faculty demonstrate knowledge of the importance of submitting drop notices in a timely manner

The Product

(some outcomes examples)

• 95% of students who apply and are qualified for monetary assistance will receive financial aid.

• Students who transfer will perform at a comparable academic level with native students

The Product

IV. External Analysis (conducted every 4 years)

A. SWOT analysisB. Market trends;C. Anticipated future changes

The Product

V. Closing the Strategic Loop (conducted every 4 years)

A. Strategies for changeB. One-year follow-up

VI. Resources needed for future efforts (recommendations from Part V)

The Timeline

Year One

Mid-October Unit outcomes & assessments identified

Beginning of November Assessment instrument developed

November - February Data collection

March - April Data Analysis

May - June Develop action plans & write report

The TimelineYear 2 Follow-Up

Week

August 15 Administrative Unit meets to discuss action plan

September 1 Administrative Unit submits response plan

December 1 Status report due to Title III

March 1 Second Status Report due to Title III

April 1 Draft of year-one report due to Title III

April 15 Final draft due to Title III

April 15 Report reviewed by Cabinet, Vice President, President, then posted to L-Drive / web

Proposed phases of Administrative Review

Pilot: SER (& possibly LRC) (2007-2008)

1. President’s Office (2008-2009)1. College Advancement (2008-2009)2. Corporation & Community Ed (2009-2010)3. Administrative Services (2010-2011)4. ISS (2012-2011)

Public Service Announcement

Survey Development Workshops

September 6th

1:00 - 2:30 pm

3:00 - 4:30 pm

QA&