The 9 Elements of Exceptional Customer Experience
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Transcript of The 9 Elements of Exceptional Customer Experience
![Page 1: The 9 Elements of Exceptional Customer Experience](https://reader035.fdocuments.us/reader035/viewer/2022080420/5899bb2a1a28aba11e8b6fdf/html5/thumbnails/1.jpg)
the elements of exceptional
By: Boom San Agustin 9 customer experience
@BoomYourSales
![Page 2: The 9 Elements of Exceptional Customer Experience](https://reader035.fdocuments.us/reader035/viewer/2022080420/5899bb2a1a28aba11e8b6fdf/html5/thumbnails/2.jpg)
understand how you will benefit from taking care of your customer
1 @BoomYourSales
![Page 3: The 9 Elements of Exceptional Customer Experience](https://reader035.fdocuments.us/reader035/viewer/2022080420/5899bb2a1a28aba11e8b6fdf/html5/thumbnails/3.jpg)
discover why your customer bought from you
2 @BoomYourSales
![Page 4: The 9 Elements of Exceptional Customer Experience](https://reader035.fdocuments.us/reader035/viewer/2022080420/5899bb2a1a28aba11e8b6fdf/html5/thumbnails/4.jpg)
put yourself in your customer's shoes
3 @BoomYourSales
![Page 5: The 9 Elements of Exceptional Customer Experience](https://reader035.fdocuments.us/reader035/viewer/2022080420/5899bb2a1a28aba11e8b6fdf/html5/thumbnails/5.jpg)
anticipate your customer's future service
needs or complaints
4 @BoomYourSales
![Page 6: The 9 Elements of Exceptional Customer Experience](https://reader035.fdocuments.us/reader035/viewer/2022080420/5899bb2a1a28aba11e8b6fdf/html5/thumbnails/6.jpg)
work on your customer's needs with a sense of urgency
5 @BoomYourSales
![Page 7: The 9 Elements of Exceptional Customer Experience](https://reader035.fdocuments.us/reader035/viewer/2022080420/5899bb2a1a28aba11e8b6fdf/html5/thumbnails/7.jpg)
keep your customer updated regularly
6 @BoomYourSales
![Page 8: The 9 Elements of Exceptional Customer Experience](https://reader035.fdocuments.us/reader035/viewer/2022080420/5899bb2a1a28aba11e8b6fdf/html5/thumbnails/8.jpg)
request for your customer's feedback regularly
7 @BoomYourSales
![Page 9: The 9 Elements of Exceptional Customer Experience](https://reader035.fdocuments.us/reader035/viewer/2022080420/5899bb2a1a28aba11e8b6fdf/html5/thumbnails/9.jpg)
apologize to the customer when necessary
8 @BoomYourSales
![Page 10: The 9 Elements of Exceptional Customer Experience](https://reader035.fdocuments.us/reader035/viewer/2022080420/5899bb2a1a28aba11e8b6fdf/html5/thumbnails/10.jpg)
continuously improve the way you give service
to your customer
9 @BoomYourSales
![Page 11: The 9 Elements of Exceptional Customer Experience](https://reader035.fdocuments.us/reader035/viewer/2022080420/5899bb2a1a28aba11e8b6fdf/html5/thumbnails/11.jpg)
@BoomYourSales
@BoomYourSales
@BoomYourSales