THE 5CsAPPROACH TO WATER HYGIENE · THE 5CsAPPROACH TO WATER HYGIENE Shannon McBride Introduction...
Transcript of THE 5CsAPPROACH TO WATER HYGIENE · THE 5CsAPPROACH TO WATER HYGIENE Shannon McBride Introduction...
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THE 5Cs APPROACH TO WATER HYGIENE
Shannon McBride
Introduction Unitywater
• Public health – work practices
5Cs approach
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Who we are
The Northern SEQ Distributor-Retailer Authority, known as Unitywater
A statutory authority created under the South-East Queensland Water (Distribution and Retail Restructuring) Act 2009
Services the Moreton Bay,Sunshine Coast and Noosa local authority areas
Commenced operations on 1 July 2010
We supply water and sewerage
services to a population of
approximately 750,000 residents
for 289,000 accounts across a
5,223km2 geographical spread
from Cooroy in the North to
Kenilworth in the west,
Samford in the south and
Bribie Island in the east.
Our service area
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• Water distribution networks are designed and operated to protect treated water from CONTAMINATION
• Sealed (Vermin, ingress)
• Positive pressure
• Work practices – mains repairs?
Water hygiene – prevent contamination protect public health
• Figure 1a ‘Water borne outbreaks associated with distribution systems in the USA, 1981-2010 by 1a system fault…’
22% outbreaks directly assoc with mains breaks or repairs
Water distribution systems –water hygiene?
2014
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Water distribution systems –water hygiene literature
Queensland approved DWQMP 2012
Transparency
Customer confidence
Regulatory environment
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Training
Contamination hazard assessment
Prevention
The 5Cs – a decision making tool
Industry accredited
No card no work
Training
How water becomes contaminated
Prevention of contamination
Testing
Audits
Water hygiene – UK Blue Card
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Training and awareness
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Not all jobs are the same
Business as usual…
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5Cs in action
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Cleanliness Clean pipes
Chlorination Clearance
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• “A little bit of dirt never hurt anyone” / “a lot of contamination is required to make someone sick”
• “I’ve been here 30 years and never made anyone sick”
• "I flush at the end of the job, so that gets rid of any contamination”
• “I flush until clear, so the water can’t be contaminated”
Key misconceptions
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Reinforcing the message
No more paperwork, no more telling people how to do stuff. ……….I work with quite a few different crews and people and I stand back and see the boys doing things they wouldn’t have done 2 years ago –they are actually thinking about contamination and doing the 5Cs and I don’t have to say anything.”
“The 5Cs caters for most issues, it’s a good layout. We don’t need any more paperwork.”
“We look at the job, and can make it easier for ourselves if we do the 5Cs. In the past we used to dump all fittings on the ground but now we keep them on the truck or in a bucket until we need them which actually keeps them out of the way too.”
“It’s legit, and all of it is helpful, it’s a good process –all the training we’ve had.”
Thank you