The 2012 Sustainability Leaders Final

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    Methodology

    825 qualified sustainability experts completed the online questionnaire from January 25 toFebruary 10, 2012.

    Respondents were drawn from: corporate, government, non-governmental, academic/research,service/media, and other organizations.

    Experts surveyed span 76 countries in Asia, Africa / Middle East, Europe, North America, LatinAmerica / Caribbean, Australia / New Zealand, and comprise a highly-experienced respondent

    pool:

    65 percent have more than ten years of experience working on sustainability issues. 28 percent have five to ten years of experience. 7 percent have three to four years of experience. Respondents with less than three years of sustainability experience have been excluded

    from the results.

    Notes to Readers:

    All figures in the charts and tables in this report are expressed in percentages, unless otherwise

    noted. Total percentages may not add to 100 because of rounding.

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    Key Findings

    Overall perceptions of sustainability leadership declined or stalled across nearly all institutionalactors (e.g. social entrepreneurs, NGOs, businesses, governments) in 2012.

    While regional differences are present in the perceived efficacy of these institutional actors, allexperts agree on the relative inability of corporate and government leaders to advancesustainable development.

    For the second year in a row, Unilever is the outright corporate sustainability leader. Unileverleveraged a strong reputation among corporate peers and the service/media sector, particularly

    in Europe.

    Four out of the top five and nine out of the top 13 corporate sustainability leaders are holdoversfrom 2011s sustainability leaders.

    Unilever and Patagonia are the only two companies to gain market share in each of the lasttwo years; Meanwhile, GE and Walmart saw significant declines.

    A commitment to sustainable values remains the primary reason a company is cited as asustainability leader.

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    Overall perceptions of sustainability leadership declined or stalled acrossnearly all institutional actors in 2012; social entrepreneurs continue to be

    regarded as most effective

    Please rate the overall performance of each of the following types of leaders in advancing the sustainability agenda over

    the past year? Please use a scale from 1 to 5 where 1 is poor and 5 is excellent.

    48

    43

    40

    19

    17

    5

    57

    40

    49

    23

    24

    6

    56

    40

    50

    22

    20

    8

    Social entrepreneurs

    Leaders in the scientific

    community

    NGO leaders

    Leaders of multilateralorganizations

    Corporate leaders

    Government leaders

    2012

    2011

    2010

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    Social entrepreneurs gain their reputation for sustainability leadership frommedia and service sector experts, though with few exceptions, experts are

    more likely to identify leadership within their own sectors than in others

    Please rate the overall performance of each of the following types of leaders in advancing the sustainability agenda over

    the past year? Please use a scale from 1 to 5 where 1 is poor and 5 is excellent.

    Government NGOAcademic /Research

    CorporateServiceMedia

    Social Entrepreneurs 35 48 48 47 54

    Leaders in the scientific community 47 45 52 35 37

    NGO leaders 48 46 45 36 33

    Leaders of multilateral organizations 18 24 24 15 17

    Corporate leaders 12 10 15 30 15

    Government leaders 10 5 5 3 4

    Excellent (4+5)

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    Experts from emerging markets have a more positive view on theperformance of all types of leaders except social entrepreneurs

    Please rate the overall performance of each of the following types of leaders in advancing the sustainability agenda overthe past year? Please use a scale from 1 to 5 where 1 is poor and 5 is excellent.

    51

    41

    37

    17

    17

    4

    48

    40

    43

    15

    18

    3

    45

    55

    48

    34

    21

    5

    Social entrepreneurs

    Leaders in the scientificcommunity

    NGO leaders

    Leaders of multilateralorganizations

    Corporate leaders

    Government leaders

    Europe

    North America

    Emerging markets*

    *Includes Asia, Africa / Middle East, and Latin America / Caribbean

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    For the second year in a row, Unilever is seen as the top corporatesustainability leader, while Patagonia breaks into the top five this year

    17

    10

    7

    7

    7

    5

    4

    4

    4

    4

    4

    3

    3

    Unilever

    Interface

    GE

    Patagonia

    Walmart

    Marks & Spencer

    Natura

    Nike

    Novo Nordisk

    Siemens

    Toyota

    IBM

    Nestl

    What specific companies do you think are leaders in integrating sustainability into their business strategy? (OPEN-ENDED)

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    Unilever has a significantly stronger reputation among corporate peers andservice/media than among other respondents

    Government NGOAcademic /Research

    CorporateServiceMedia

    Unilever 10 9 12 22 24

    Interface 9 8 8 11 12

    GE 6 5 6 11 7

    Patagonia 9 10 7 8 5

    Walmart 9 6 6 7 9

    Marks & Spencer 1 3 3 9 7

    What specific companies do you think are leaders in integrating sustainability into their business strategy? (OPEN-ENDED)

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    The top sustainability leaders in 2012 are largely unchanged from 2011

    15

    12

    12

    11

    8

    5

    5

    5

    4

    3

    3

    Unilever

    GE

    Interface

    Walmart

    Marks & Spencer

    Natura

    Patagonia

    Toyota

    Novo Nordisk

    Co-operative

    Shell

    17

    10

    7

    7

    7

    5

    4

    4

    4

    4

    4

    3

    3

    Unilever

    Interface

    GE

    Patagonia

    Walmart

    Marks & Spencer

    Natura

    Nike

    Novo Nordisk

    Siemens

    Toyota

    IBM

    Nestl

    Leadership companiesin 2011 and 2012

    New entrants in2012

    Leadership companyin 2011

    What specific companies do you think are leaders in integrating sustainability into their business strategy? (OPEN-ENDED)

    2012 2011

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    Unilever and Patagonia have gained market share in each of the last twoyears; meanwhile, GE, and Walmart have seen significant declines

    17

    10

    7

    7

    7

    5

    4

    4

    4

    4

    4

    15

    12

    12

    5

    11

    8

    5

    2

    4

    2

    5

    5

    11

    11

    3

    13

    6

    3

    3

    2

    2

    4

    Unilever

    Interface

    GE

    Patagonia

    Walmart

    Marks & Spencer

    Natura

    Nike

    Novo Nordisk

    Siemens

    Toyota

    2012

    2011

    2010

    What specific companies do you think are leaders in integrating sustainability into their business strategy? (OPEN-ENDED)

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    Unilever and Patagonia have gained market share in each of the last twoyears; meanwhile, GE, and Walmart have seen significant declines

    What specific companies do you think are leaders in integrating sustainability into their business strategy? (OPEN-ENDED)

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    Unilever has a strong reputation among experts in Europe, while Walmartleads in North America and Natura leads in emerging markets

    *Includes Asia, Africa / Middle East, and Latin America / Caribbean

    23

    9

    7

    6

    5

    5

    4

    4

    4

    4

    Unilever

    Marks & Spencer

    Interface

    Novo Nordisk

    GE

    Siemens

    Co-operative

    IKEA

    Patagonia

    Toyota

    Europe

    16

    14

    14

    13

    11

    8

    6

    5

    4

    4

    4

    Walmart

    Interface

    Unilever

    Patagonia

    GE

    Nike

    IBM

    DuPont

    Johnson & Johnson

    Starbucks

    Toyota

    North America

    14

    13

    8

    6

    6

    5

    5

    4

    4

    4

    4

    Natura

    Unilever

    GE

    Patagonia

    Walmart

    Nedbank

    Siemens

    Interface

    Novo Nordisk

    Shell

    Toyota

    Emerging Markets*

    What specific companies do you think are leaders in integrating sustainability into their business strategy? (OPEN-ENDED)

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    Experts identify a number of reasons why top companies are regarded assustainability leaders

    Why do you think [INSERT COMPANY #1 FROM ABOVE] is a leader in sustainable development? Please enter up to

    two responses in the spaces provided.

    Sustainable Living Plan brings together

    sustainability and business strategy in away unprecedented for a company ofsuch size and impact.

    Integrated long-term thinking into their

    strategy, and as a result have identifiedthe need for more sustainable behaviorto protect theirs and society's interests.

    Challenging business models or at leastattempting to Their radical strategy

    change in which they convinceconsumers to consume lessand bringtheir old clothes for repair.

    Sustainability is practiced as a moraland values proposition.

    Because it focus[es] its own

    business on products that havebetter environmental and social

    impacts than its competitors.

    They are walking the walkbased on the leadership that

    Ray Anderson had provided tothem.

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    Experts identify a number of reasons why top companies are regarded assustainability leaders

    Why do you think [INSERT COMPANY #1 FROM ABOVE] is a leader in sustainable development? Please enter up to

    two responses in the spaces provided.

    Pushing sustainability through its supplychain It has set out its sustainability

    agenda and made it public.

    Thought leaders on urban sustainabilityand focusing their core business

    competencies on an issue that caneffect change on a grand scale in

    collaboration with other actors in

    society

    Nike has quietly begun focusing onsustainable manufacture of its products,sustainable development of their

    products and the conception of asustainable marketplace, in which their

    products have a high degree of re-use.

    Ecomagination continues to be the

    model for making money from "greener"practices.

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    A commitment to sustainable values remains the primary reason a companyis cited as a sustainability leader

    Why do you think [INSERT COMPANY #1 FROM ABOVE] is a leader in sustainable development? Please enter up to

    two responses in the spaces provided.

    *Sustainability values integrated/embedded / Ambitious goals/targets/policies / Long-term commitment / Actions/results/walk the talk

    **Transparency / Education/engagement/dialogue/stakeholders / Communication/reporting

    31

    12

    11

    10

    8

    8

    7

    6

    6

    Commitment to sustainability values*

    Transparency/communication**

    Sustainable products/services

    Integration into core business model

    Innovation/R&D

    Renewable energy / lowering emissions

    Supply chain management

    Environmental/waste/water management

    Executive leadership has strong SD values

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    The sustainability leadership triangle reflects how companies canapproach and demonstrate commitment to sustainability values

    Why do you think [INSERT COMPANY #1 FROM ABOVE] is a leader in sustainable development? Please enter up to

    two responses in the spaces provided.

    *Sustainability values integrated/embedded / Ambitious goals/targets/policies / Long-term commitment / Actions/results/walk the talk

    **Transparency / Education/engagement/dialogue/stakeholders / Communication/reporting

    31

    12

    11

    10

    8

    8

    7

    6

    6

    Commitment to sustainability values*

    Transparency/communication**

    Sustainable products/services

    Integration into core business model

    Innovation/R&D

    Renewable energy / lowering emissions

    Supply chain management

    Environmental/waste/water management

    Executive leadership has strong SD values

    Vision /Strategy

    Integration /Performance

    Engagement /Communication

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    For more information, contact:

    Chris Coulter, [email protected]

    GlobeScan Incorporated

    65 St. Clair Avenue East, Suite 900

    Toronto, Canada M4T 2Y3

    Toronto: +1 416 962 0707London: +44 20 7253 1450

    San Francisco: +1 415 874 3154

    www.globescan.com

    Jeff Erikson, Senior Vice [email protected]

    SustainAbility, Ltd.

    1638 R Street NW, Suite 301

    Washington, DC 20009

    Washington: +1 202 315 4150London: +44 20 7269 6900

    www.sustainability.com

    February 2012 GlobeScan