Thakurdas PaulDirector - Suite Test Engineering Jun 2013, Bangalore

Innovation : Process, Product and People

PROCESSPROCESSPROCESSPROCESS� Defect containment� Incremental Tests� Reduced Test Time

Design Thinking

Agile

Lean

PRODUCTPRODUCTPRODUCTPRODUCT

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PRODUCTPRODUCTPRODUCTPRODUCT

� Exploratory Tests, Message class testing - systematic discovery and investigationbeyond the regular scripted test cases.

� Continuous integration of tests, dynamic scope generation

� Productize tests - Generation of Automated Tests based on standard flows andcustomer data

PEOPLEPEOPLEPEOPLEPEOPLE

� To leverages the unique abilities of people with Autism Spectrum Disorder to converta disability into a special talent

� …

Autism

Autism Spectrum Disorder is an umbrella term used to indicate widerange of Disorders:

Conditions

� Mental retardation� Attention Deficit

Hyperactive Disorder� Developmental language

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Individuals with Autism Spectrum Disorder: means

“ Individuals who face Social Challenges”

� Developmental language disorder

� Learning Disabilities� Psychosis� Emotional Disturbance

and other conditions

Autism in the eyes of a layman

Visual traits

� Low social interactions

� Less emotional attachment – Not

very open

Strengths

� Attention to detail

� Photographic memory

� Association to events, facts etc.� Love to follow order or structure

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� Low auditory skills – sometimes non-verbal

� No or low eye contact – but highly

visual in thought process

� Love to follow order or structure� Learning in real life situation

� Repetition-use in bringing perfection

� Unerring focus� Pattern recognition

Evolution of the initiative

Ideation/Inception

(Q4 2011/Q1 2012)

• Ideation:

• News paper article

• Research about the topic

• Inception

• Contacts Autism Society of India

Piloting

(Q2/Q3 2012)

• Sensitization through orientation to colleagues

• Colleagues started reporting to SAP Labs India (dropped and picked up by parents)

• Regular meeting with parents

Scaling

(Q4 2012/Q1 2013)

• Identifies Browser qualification test as the area

• Trains on browser testing

• Prepares specific test cases for them

• Productive testing during test

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India

• Connects with Prayas

• Formation of a group with four colleagues and a manager

• Visit to Prayas to see the candidates

• Selects four candidates

• Orientation on Autism by Prayas to leadership team

• Buddies identified for each colleague

• Training the selected colleagues at Prayas

• Regular meeting with parents (inputs on managing behavioral issues)

• Daily feedback to parents

• Training on s/w testing –automated test execution

• Start commuting by self

• Reduced behavioral issues

• Frequency of meetings reduced

• Colleagues becoming almost independent on personal front

• One colleague discontinues due to disinterest

• Productive testing during test cycle by these colleagues

• Recruits two more colleagues

• Continues browser testing for various browsers

• Productive usage of the colleagues

• Minimized supervision

• Pilots with Usability & Accessibility testing started

Journey so far….

Challenges Encountered:

Identification of the right tasks

Educating on s/w testing

Managing the behavioral issues

Making them independent

Documenting the test cases specifically for these colleagues

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these colleagues

Learning/Best Practices:

No common strategy/approach for training/managing as each individual is unique

Identify the right tasks based on individual

No forcing/ persuasion if not interested

Parents are the best source to get consulting in managing them

Contact information:

Thakurdas PaulDirector - Suite Test Engineeringthakurdas.paul@sap.com

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