th Annual Conference - cdn.ymaws.com · Alison Manzer, Partner, Financial Services Group, Cassels...

GPS 2010

C I A A 4 7 t h A n n u a l C o n fe r e n c e

Hilton Lac-Leamy,

Gatineau, Quebec

Sept. 19 - 22, 2010

You are here!

is sponsored by

Your 2010 Conference Program

Welcome/bienvenue!

Beautiful Gatineau plays host to the CIAA

annual conference and we are delighted

to be here. Welcome to my home province

and, of course, GPS 2010 – our 47th annual

event. You’re in for some superb speakers and

sessions, in addition to a unique social

program that highlights the culture and

hospitality of the region.

As a long time member of the CIAA, I fully

support our mandate of professional

development geared towards our industry.

Our theme of GPS 2010 is appropriate in so

many ways – where is our industry going?

What information do we need to keep current and add value in our jobs? What are the

challenges of the next decade?

Join me in welcoming our keynote speaker Jeremy Gutsche, founder of TrendHunter.com,

the #1 trend-spotting site in the world with more than 100 million views. Jeremy's been courted by

Fortune 500 companies looking for top level strategy on what's next and how to position

organizations to seize opportunities. We follow that session with Patricia Croft, Chief Economist,

RBC Global Asset Management.

I salute my hardworking conference committee (Lucy Iacovelli, KPMG; Annette Pohle, PwC; and

Jim DeJeu, Lambton Mutual) for their able assistance. You make me proud!

Here’s to a great conference as I declare GPS 2010 officially open for business.

Jean-Guy Leclerc, 2010 conference director

[email protected] 514.284.8040

Jean-Guy Leclerc, VP and Chief Financial Officer

of JEVCO Insurance hosts the CIAA’s GPS 2010

The�2010�Daily�Schedule�at�a�glance�...

SUNDAY, SEPTEMBER 19, 20103:30 PM - 5:30 PM Registration in Grand Hall

6:00 PM - 7:00 PM Cocktail reception

(Chopin Foyer)

7:00 PM - 10:30 PM Dinner & entertainment

(Chopin Room)

MONDAY SEPTEMBER 20, 20107:00 AM - 9:00 AM Breakfast (Mozart Room)

8:30 AM– 8:35 AM CIAA Conference Director,

Jean-Guy Leclerc

greets delegates (Chopin Room)

8:35 AM– 9:30 AM Keynote speaker – Jeremy Gutsche

Founder of TrendHunter.com

(Chopin Room)

9:30 AM - 10:15 AM The economic and financial

market outlook with

Patricia Croft, Chief Economist,

RBC Global Asset Management

(Chopin Room)

10:15 AM - 10:30 AM Coffee Break (Chopin Foyer)

10:30 AM - 11:45 AM The role of good corporate

governance and audit with

Jean La Couture, Audit Chair,

Quebecor Inc; David Atkins,

Chairman, Nightingale Informatix

and Omega Insurance Holdings;

and Ron Bilyk, Director, Corporate

Responsibility, Zurich Insurance.

Moderated by Hudson Lopez,

Senior Manager, KPMG LLP.

(Chopin Room)

11:45 AM - 12:30 PM AGM (Chopin Room)

12:30 PM - 2:00 PM Lunch (Mozart Room)

2:00 PM - 2:45 PM Regulatory Update

with Bernard Dupont, Managing

Director, Capital Division, OSFI

(Chopin Room)

2:45 PM - 3:00 PM Coffee Break (Chopin Foyer)

3:00 PM - 3:45 PM Dealing Climate Change and

Sustainability Glen Oxford,

National Property Claims Manager,

Co-operators (Chopin Room)

3:45 PM - 4:30 PM Ontario Auto Insurance

Reform with IBC’s Heather Mack,

Manager, Government Relations

(Ontario) (Chopin Room)

6:00 PM - 10:30 PM Cocktail reception, dinner

& entertainment

Meet in the lobby at 5:15 PM

(buses depart 5:30 PM sharp!)

TUESDAY SEPTEMBER 21, 20107:00 AM- 9:00 AM Breakfast (Mozart Room)

8:30 AM - 9:30 AM Financial Reporting Update

with Deloitte’s Ricardo Cardoso

and Nick Capanna

(Chopin Room)

9:30 AM - 10:30 AM Tax Update with PwC Partners

Fred Borgmann, Jason Swales

and Michael Firth

(Chopin Room)


10:45 AM - 11:30 AM Legal Update

Alison Manzer, Partner,

Financial Services Group,

Cassels Brock & Blackwell LLP

(Chopin Room)

11:30 AM - 12:15 PM Industry Review and Outlook

with Charles Gall

Senior Director, Benchmarking

Services, Ward Group

(Chopin Room)

12:00 PM- 2:00 PM Lunch (Mozart) for those not

doing the networking activities

12:30 PM - 5:30 PM Participants in networking

activities should meet in the

lobby at 12:30 sharp!

6:00 PM - 7:00 PM Cocktail reception

(Casino Theatre Foyer)

7:00 PM - 1:00 AM Dinner & entertainment

(Casino Theatre)

WEDNESDAY SEPTEMBER 22, 20107:00 AM - 9:00 AM Breakfast (Mozart Room)

9:00 AM - 10:30 AM CEO/CFO Panel welcomes

Paul Field, CEO Old Republic;

Phil Mayers, CFO, Genworth

Financial; and Ross Betteridge,

CFO, Travelers Canada.

Moderated by Dave Thomson,

Partner, KPMG LLP.

(Chopin Room)


10:45 AM - 11:45 AM Closing keynote speaker

Andrew Ramlo, demographer

Everyone welcome

(Chopin Room)

The�2010�Business�Program

Sunday,�September�19,�2010��3:30 PM - 5:30 PM Registration in Grand Hall

Monday�September�20,�20108:30 AM– 8:35 AM CIAA Conference Director, Jean-Guy Leclerc greets delegates (Chopin Room). Please note all

business sessions will be held in the Chopin Room.

8:35 AM– 9:30 AM Keynote speaker – Jeremy Gutsche, Founder of TrendHunter.com

Exploiting Chaos – How to Spark Innovation During Times of Change. Jeremy delivers a talk

based on his award-winning book about how to create a culture of innovation, identify break-

through opportunities and market your ideas with passion.

9:30 AM - 10:15 AM The economic and financial market outlook with Patricia Croft, Chief Economist,

RBC Global Asset Management.

10:15 AM - 10:30 AM Coffee Break in the Chopin Foyer

10:30 AM - 11:45 AM The role of good corporate governance and audit with Jean La Couture, Audit Chair, Quebecor

Inc; and David Atkins, Chairman, Nightingale Informatix and Omega Insurance Holdings;

and Ron Bilyk, Director Corporate Responsibility, Zurich Insurance.

Moderated by Hudson Lopez, Senior Manager, KPMG LLP.

11:45 PM - 2:00 PM AGM (Chopin Room) and Lunch (Mozart Room)

2:00 PM - 2:45 PM Regulatory Update with Bernard Dupont, Managing Director, Capital Division, OSFI

Bernard looks at changes being considered for the P&C insurers' capital framework,

including an overview of the upcoming 2011 MCT/BAAT changes. He’ll give us an update on

OSFI’s recent data request and how it may affect MCT/ BAAT. Bernard will also talk about

OSFI’s new reinsurance framework, some of the initiatives undertaken due to IFRS Phase II

project and an update on the P&C MCT Advisory Committee.

2:45 PM - 3:00 PM Coffee Break in the Chopin Foyer

3:00 PM - 3:45 PM Dealing with Climate Change and Sustainability presented by Glen Oxford, National Property

Claims Manager, Co-operators

3:45 PM - 4:30 PM Ontario Auto Insurance reform with Insurance Bureau of Canada’s Heather Mack, Manager,

Government Relations (Ontario)

Your�2010

Conference

Committee

Conference Director

Jean-Guy Leclerc,

Jevco Insurance Company

Business Program

Chair:

Lucy Iacovelli,

KPMG LLP;

Sandra Taylor, OSBIE;

Grant Kelly, Institute for

Catastrophic Loss Reduction

Sponsorship

Chair:

Jean-Guy Leclerc,

Jevco Insurance Company;

Antonietta Montisano,

RSA Canada

Social Program

Chair:

Annette Pohle, PwC LLP;

Rick Keeler, Munich Re;

Dave Paterson, Ayr Mutual

Registration

Chair:

Jim DeJeu, Lambton Mutual;

Nancy DeJeu;

Patti Welsh,

Bay of Quinte Mutual;

Christine Davis,

The CUMIS Group Ltd

Treasurer

Sandra Taylor,

Ontario School Boards’

Insurance Exchange

Communications & Design

Patti Ristich and

Michelle Ramsay,

R2 communications inc.

Tuesday�September�21,�2010�8:30 AM - 9:30 AM Financial Reporting Update with Deloitte’s Ricardo Cardoso and Nick Capanna

9:30 AM - 10:30 AM Tax Update with PricewaterhouseCoopers LLP Partners Fred Borgmann, Jason Swales and

Michael Firth


10:45 AM - 11:30 AM Legal Update with Alison Manzer, Partner, Financial Services Group,


11:30 AM - 12:15 PM Industry Review and Outlook with Charles Gall, Senior Director, Benchmarking Services, Ward Group

This presentation will provide key operational, financial and expense trends and benchmarks

over the past decade and discuss issues and opportunities that insurance companies should

consider as they plan for the future.

Wednesday�September�22,�2010�9:00 AM - 10:30 AM CEO/CFO Panel welcomes Paul Field, CEO, Old Republic;

Phil Mayers, CFO, Genworth Financial and Ross Betteridge, CFO, Travelers Canada.

Moderated by David Thomson, Partner, KPMG LLP


10:45 AM - 11:45 AM Closing keynote speaker Andrew Ramlo, demographer

Changing People, Changing Places. Andrew discusses the long term demographic changes

that Canada can expect to see. He’ll get us thinking about the impact this could have on

the insurance industry, both from a staffing standpoint, as well as product offerings.

Everyone is welcome to attend both opening and closing keynote sessions.

SUNDAY, SEPTEMBER 19, 2010

La Ferme Rouge Dinner & Show

Meet in the lobby at 5:15 pm

(buses depart at 5:30 pm sharp!)

6:00 pm - 10:30 pm Reception, dinner &

entertainment

We’ll travel just 15 minutes to see La Ferme

Rouge Dinner and Show – a popular attraction

for tourists and locals.

Sit back, enjoy fine food and the entertainment

that has been recognized as a first place

attraction winner by Quebec Tourism. Known

for sensational voices, musicians and dance

routines that are sure to entertain all tastes.

MONDAY, SEPTEMBER 20, 2010

Welcome Reception at Chopin Foyer @ 6:00 PM - 7:00 PM

7:00 PM - 10:30 PM Dinner & entertainment (Chopin Room)

An elegant evening at the Hilton ...

meet old friends and make new

ones at the cocktail reception ...

followed by an outstanding buffet

dinner. Be mesmerized by Montreal-

based hypnotist Alain Ferland who is

always a crowd pleaser. Alain uses a multimedia presentation

that takes the participants to new heights.

Off�we�go�to�Gatineau!

TUESDAY, SEPTEMBER 21, 2010

Le Theatre du Casino

6:00 pm - 7:00 pm Cocktail reception @

Casino Theatre Foyer

7:00 pm - 1:00 AM Dinner & entertainment @

Casino Theatre

We’ll take advantage of being on-site at the casino;

the evening will begin with a cocktail reception followed

by a sit-down dinner in the Casino's stage theatre.

Singer Bianca Pittors will provide entertainment

throughout the evening.

For those of you who want to try their hand with Lady

Luck, there will be plenty of time at the Casino for more

fun and excitement.

Social�Program

Our first stop is Manoir Papineau – a national Historic Site,

commemorating the life and career of politician Louis Joseph Papineau.

Next we’ll visit Fairmont Château Montebello – a true architectural

marvel and the world’s largest log building. Built in 1930, this star-

shaped structure was originally three buildings made of 10,000

red-cedar logs from British Columbia. We’ll lunch at this five-star

resort and enjoy its idyllic location and elegant hospitality.

The afternoon takes us on a guided tour of Omega Park –

a 1,500-acre park with plenty to see. The park’s unique mission

allows us to discover several species of wild animals living free in

their natural habitat. This attraction is the proud recipient of several

tourism awards.

Canada�Capital�Tour�You’ll start with a delicious lunch at Ottawa’s

historic ByWard Market established in

1826 by Lt-Col. John, builder of the Rideau

Canal. Afterwards you’ll have time to

check out the market’s museums,

galleries, food shops, and boutiques.

Then it’s on to a relaxing boat cruise of

the Rideau Canal. You’ll disembark for your guided tour of Confederation

Boulevard, the ceremonial route that runs through Parliament Hill and contains

some of Canada’s most important landmarks and institutions.

Nature�&�Adventure�TourIf you’re fascinated by the mysteries of the

underground and how our continent evolved,

the Laflèche Cave tour is for you. The largest

natural cave of the Canadian Shield, Laflèche

Cave was discovered in 1865. You’ll don a

helmet and head lamp and your one-hour

adventure will begin. It’s cool in the cave, so

dress appropriately and wear closed comfortable shoes. A knowledgeable

guide will take you through the man-made and natural galleries and explain

the formation of the caves.

Tuesday�Afternoon�Networking�Activities�meet�in�lobby�@�12:30�pm�please

Beer�&�

Cheese�

WorkshopWhat better combination

than beer & cheese? Board a

deluxe coach and leave the

driving to a professional. We'll

travel to a Beer Museum, and

discover new and tasty beers

from a beer master who is

passionate about regional beers

and of course, the artisanal

cheeses to accompany them.

We'll have a delicious lunch

(guess what's on the menu)

and then we'll take a guided

tour down Confederation

Boulevard. We'll see where

Mr. Harper lives, the Governor

General's residence, Rideau

Hall and visit some interesting

landmarks. Learn more about

the Ottawa-Gatineau region

and see its history up close.

Meet�in�the�lobby�at�9:45�am�on�

Monday�September�20.�Returns�@�4:00�PM

Companions�go�to�Charming�Montebello

Jeremy GutscheFounder of

TrendHunter.com

Author of Exploiting Chaos

Attracting more than 100,000,000 views, TrendHunter.com is the

#1 trend-spotting site in the world – the largest, most influential, most

updated collection of cutting edge ideas available anywhere. Jeremy

relentlessly tracks and finds The Next Big Thing – that valuable but elusive

commodity – for a global audience. Gutsche is a creative, globe-roaming

individual with a broad appeal that stretches from The Economist, which

uses him as a source, to MTV, which places him at "the forefront of cool."

At 28, as one of Capital One's youngest Business Directors, Gutsche led

his team to grow a billion dollar portfolio of market-leading products.

And as a Management Consultant for the Monitor Group, he advised

Fortune 50 clients on top level strategy. He holds an MBA from Queen's,

is a CFA, and studied innovation at Stanford's Graduate School of Business.

Andrew Ramlo One of Canada's top demographers and planning

consultants, Andrew is in high demand for his uncanny capacity to

forecast the demographic and economic change in our country's diverse

regions and markets – and will apply this information to our industry.

As Director of Urban Futures Incorporated, Ramlo works with many of

Canada's leading investors, retailers, and developers, as well as public

sector clients. With a focus on the dimensions of change – demographic,

societal, economic and environmental – he outlines strategies designed

to address the challenges and opportunities organizations and individuals

will face in the decades to come. He has written numerous research reports

on a wide range of topics, including the labour force, pension plans,

democratic trends, and regional economies.

Attention Non-delegates: You’re welcome to attend both sessions ...

Meet�our�2010�keynote�speakers�...

The Quebec Breakfast Club opened its doors in 1994 at the

Lionel-Groulx elementary school, located in an underprivileged

Longueuil neighbourhood. The Club's founder, Daniel Germain,

wished to offer all the children the chance to have a nutritious

breakfast before going to class.

The project had such a positive effect on the children's academic

achievement that other schools were soon knocking at the

Breakfast Club's door.

Thanks to the support of private and public partners, the

Breakfast Club expanded to 244 primary and secondary

Quebec clubs by the end of 2009.

In 2000, the Breakfast Club introduced the JeunEstime values

which aim to boost children's self-esteem.

The Breakfast Club became partner of the United Nations

World Food Program (WFP) in 2005. Daniel Germain who

split his time between his activities at the Club and the WFP,

was also in charge of the Canadian section of Walk the World

to fight hunger worldwide.

In 2007, the Quebec Breakfast Club received the Hommage

Bénévolat-Québec Award (for volunteer recognition) which

salutes non-profit organizations who have excelled in recruiting

volunteers in Quebec.

During the 2008-2009 school year, the Quebec Breakfast Club

served an amazing 2.1 MILLION breakfasts. Learn more at

www.clubdejeuners.org

C I A A 4 7 t h A n n u a l C o n fe r e n c e i s p r o u d t o i n t r o d u c e o u r 2 0 1 0 c h a r i t y . . .

Meet Kassandra, a Club regular.

Jean, a Fellow Chartered Accountant, is President of Huis Clos Ltée., a manage-

ment and mediation firm. He is also President of the Regroupement des

assureurs de personnes à charte du Québec (RACQ), a position he has held

since August 1995 and President of the Institute of Corporate Directors, Quebec

Chapter since August 2009. From 1972 to 1994, he was President and Chief

Executive Officer of three organizations, including The Guarantee Company of

North America, a Canadian specialty line insurance company from 1990 to 1994.

He is Chairman of the Boards of Innergex Renewable Energy Inc., Groupe

Pomerleau (a Québec-based construction company) and Maestro (a real estate

capital fund) and serves as a Director and Chairman of the Audit Committees of

Immunotec Inc., Quebecor Inc., Quebecor Media Inc., Videotron Ltd., Sun Media

Corporation and JEVCO Insurance Company.

Speakers’�Bios

Jean La CoutureAudit Chair, Quebecor Inc.

Patti is the Chief Economist for RBC Global Asset Management, which is the

investment management arm of the Royal Bank of Canada (RBC) and Phillips,

Hager & North and two other respected and affiliated asset managers.

Patti is a member of the PH&N asset allocation committee and the RBC Investment

Strategy Committee, the group responsible for global asset mix recommendations

for use in RBC Asset Management’s key client groups. Prior to joining PH&N in

early 2004, she was chief economist, asset mix chairperson and a managing

director at another leading investment management firm. Previously, she held

economist positions at two major investment dealers and was the chief economist

at a major Canadian bank.

Patti is a graduate of the University of Toronto.

Patricia CroftChief Economist,

RBC Global Asset Management

Following service in the British 7th Armoured Division, David graduated from

Oxford University with a Master of Arts in Law. Following his designation as a

Chartered Accountant in England, he came to Canada in 1962 and in 1974 was

awarded his FCA at the Ontario Institute of Chartered Accountants. He was a

partner at Coopers & Lybrand for 29 years and at various stages of his career,

served on that firm’s Executive Committee and led its audit and accounting

practice, its financial service practice and its international affairs. After his

retirement from C&L, he served for 10 years as Chairman of Swiss Reinsurance

Company Canada and Swiss Re Life & Health Canada, as well as on the boards

of Swiss Reinsurance America Inc and Swiss Re Life & Health America Inc.

He is a governor of Actra Fraternal Benefit Society and a director chairing the

audit committees of Pareto Corporation, Pethealth Inc., Integrated Asset

Management Inc. and CIGNA Life of Canada. He advises companies on matters

of corporate governance and provides professional support in legal disputes.

David H. Atkins Chairman, Nightingale

Informatix Inc. and Omega

Insurance Holdings Inc.

Ron has served Zurich Canada as Director, Corporate Responsibility for the

past 10 years and was Director, Financial Reporting and Tax for three years

prior. His job includes oversight of Regulatory and Corporate Compliance,

local Enterprise Risk Management, Market Conduct, Ombudsman Office,

Privacy Office, and Business Continuity Planning. Ron is a qualified accountant

and insurance professional.

His previous experience includes a term with the Provincial Regulator (Ontario)

with a one-year assignment with OSFI on the liquidation team of a major

Canadian life insurer.

Ron’s career includes over 25 years of industry experience with several insurers:

State Farm, Canadian General (Aviva), American Reinsurance and Motors Insurance

(General Motors). His primary responsibilities included financial functions with

some direct responsibilities for reinsurance, underwriting and claims.

He serves on the Insurance Bureau of Canada’s Regulatory Affairs Committee

and has been part of the world-wide compliance network at Zurich Financial Services

since 2000. Ron is a member of the Zurich North America Compliance Leadership

Team and Zurich North American Commercial Risk Network.

Ron BilykDirector,

Corporate Responsibility,

Zurich Canada

Speakers’�Bios

Bernard has over 20 years of experience as a regulator with OSFI. He holds a

Bachelor’s Degree in Mathematics from the University of Montréal and is a

Fellow of the Casualty Actuarial Society (FCAS) and a Fellow of the Canadian

Institute of Actuaries (FCIA). Over the years he held various positions in the

Actuarial Division, including Director of the non-life insurance sector.

Currently he is Managing Director in the Capital Division, responsible for

insurance capital measurement. He is in charge of developing and revising

guidelines and policies for capital and related rules, particularly as they pertain

to insurance companies in Canada. Bernard also represents OSFI on the

International Association of Insurance Supervisors (IAIS) Solvency & Actuarial

Issues Subcommittee.

Bernard DupontManaging Director,

Insurance Capital

Capital Division

Office of the Superintendent

of Financial Institutions,

Canada (OSFI)

Born and raised in southern Ontario, Glen followed the siren’s call of a hot

economy in the mid-1970s and headed to Alberta after university. Like many

people he “fell” into the insurance field and started working at The Co-operators

in the fall of 1981. Glen held a number of roles in various departments and

locations over the next decade ending up as the Claims Supervisor with a team

of 26 staff members.

In 1999 he moved to the head office in Guelph to take his current position of

National Property Claims Manager. Glen is responsible for training, setting work

processes and standards, auditing, catastrophe response and the national vendor

program. Glen and his family live in Cambridge. In addition to his career, Glen is

involved in Toastmasters and spends his leisure time cheering for the Blue Jays.

Glen OxfordNational Property Claims

Manager, The Co-operators

Nick is a member of the Global IFRS Offering Services (“GIOS”) group of Deloitte

& Touche in Montréal. The group’s mission is to help clients implement complex

accounting standards. He provides advisory services to Canadian companies on

issues relating to accounting under International Financial Reporting Standards

(IFRS) and U.S. GAAP; as well as on complex accounting issues such as stock-

based compensation, derivative financial instruments and accounting for

securitizations.

As part of a group of GIOS specialists in Montreal, Nick assists clients in the

insurance and financial services sector with the challenges of implementing IFRS.

Nick has been with Deloitte since June 2000, after spending over 10 years in

private industry. Prior to his return to public practice, he held a number of senior

finance positions with public companies in the telecommunications and high

tech sectors. He is a member of the American Institute of Certified Public

Accountants, as well as the Ordre des comptables agréés du Québec.

Nick CapannaAssociate Partner,

Deloitte & Touche

Heather MackManager,

Government Relations

(Ontario) IBC

Heather has over fifteen years of experience in government and politics.

In April 2010, she joined Insurance Bureau of Canada (IBC) as Manager of

Government Relations for Ontario.

Prior to joining IBC, Heather was Chief of Staff to the Minister of Health and

Long-Term Care and the Minister of Public Infrastructure Renewal. She spent

four years with the Ontario Public Service in the Ontario Growth Secretariat and

as Executive Assistant to the Deputy Minister of Public Infrastructure Renewal.

Prior to moving to Ontario in 2004, Heather worked for a number of politicians,

including former Mayor of Winnipeg Glen Murray, and former Minister of Foreign

Affairs, Lloyd Axworthy.

Heather has extensive experience in the volunteer sector with the Girl Guides

of Canada, the United Way, RCMP Victim Services and the Elizabeth Fry Society.

Heather studied philosophy at the University of Winnipeg and criminology at

Red River College, Winnipeg. She is a proud member of the Métis Nation.

Speakers’�Bios

Ricardo, a graduate of University of New Brunswick (BBA) holds a CA designation

in Canada and Bermuda. He started his career with Deloitte in Bermuda and

transferred to Toronto in 2004. He specializes in providing assurance and advisory

services in the insurance and securitization industries for branch offices and

companies located in Canada and has over eight years of experience serving

financial institutions clients.

In the past year, Ricardo has assisted a number of his clients in assessing their

readiness for conversion to IFRS and has been involved in the preparation and

review of technical position papers supporting the application of accounting

policy choices under the new standards.

Ricardo’s been involved in a number of CIAA sponsored events, including teaching

at the CIAA Introductory to Insurance course, speaking on accounting and financial

reporting related topics at past seminars and co-presenting the Financial Reporting

Update at the CIAA 2009 annual conference.

Ricardo CardosoSenior Manager,


Deloitte & Touche LLP

Fred is the leader of the firm’s Canadian insurance tax practice and has over

20 years of experience with Canadian and international tax planning for national

and multinational insurance companies. He has experience dealing with the

Canadian tax consequences to insurance companies arising from acquisitions,

dispositions, mergers and other reorganizations.

He has also written a number of articles on insurance tax matters for various

publications and authored Canadian Insurance Taxation published by LexisNexis.

Fred is a frequent speaker at the Canadian Life and Health Insurance Association

annual tax officers conference. He has also spoken at various events for the CIAA.

Fred has been a lecturer on tax at the University of Toronto, the Ontario Institute

of Chartered Accountants summer school, and for the Society of Management

accounting program.

Fred BorgmannPartner,

PricewaterhouseCoopers LLP

Jason is a partner in the corporate tax practice of PwC LLP working in the

Toronto office. He specializes in providing Canadian income tax advice for

Canadian-based and foreign clients in the financial services industry, including

multinational insurance companies and private equity firms.

With more than 11 years of tax advisory experience, Jason provides his clients

with insightful advice on Canadian and international tax matters, including mergers

& acquisitions, restructuring, corporate finance, derivative investments, and tax

accounting under Canadian and U.S. GAAP. Jason has spoken on a variety of tax

matters, including the Canadian Life and Health Insurance Association and the

Tax Executives Institute. He is the co-author of Canadian Insurance Taxation

published by LexisNexis. Jason was previously a senior tax manager at Nortel

Networks where he was involved in a number of special projects, including divestitures,

manufacturing and supply outsourcing, and treasury operations.

Jason is a member of the Law Society of Upper Canada, the Canadian Bar

Association, and the Canadian Tax Foundation. Jason received his LL.B in 1995

from the University of Western Ontario and was called to the Ontario bar in

1997. He also holds a B.Comm and Economics from McMaster University.

Jason A. SwalesPartner, Corporate Tax


Mike has over 25 years of experience in dealing with sales taxes, and leads the

Canadian Indirect Tax Practice of PwC LLP. Mike spent the first 10 years of his

career with UK Customs and Excise before joining PwC in the City of London.

In 1990, Mike moved to Canada to assist clients of PwC with implementation of

the Canadian GST and has continued to specialize in sales taxes. Mike has also

worked with clients in Australia and Barbados as those jurisdictions introduced

a VAT. He is an active speaker and writer on GST matters, a serving member of

the CICA Sales Tax Subcommittee, and a frequent speaker at CICA Symposia.

Mike is on the editorial board of the Goods and Services Tax Monitor published

by CCH Editions in Canada. A long-standing GST advisor to the Canadian Life

and Health Insurance Association, Mike has rendered GST assistance to many

other industry associations, including the Investment Funds Institute of Canada

and the Canadian Insurance Adjusters Associations. In addition, Mike was advisor

to a consortium of seven Canadian retailers in a successful project to remove

tax-inclusive pricing as a mandatory feature of the Harmonized Sales Tax.

Mike was awarded the 2009 and 2007 Normand Guérin Award by Deloitte LLP

recognizing outstanding contribution to the advancement of commodity tax studies.

Michael P. FirthPartner, Service Leader


Speakers’�Bios

Charlie is Senior Director of Benchmarking Services at Ward Group. He has over

18 years experience in the insurance industry, working with over 100 insurance

companies throughout the United States and Canada. He has expertise in both

the property-casualty and the life, health and annuity segments. Throughout his

career, Charlie has directed numerous consulting projects covering a diverse range

of operational performance, expense benchmarking and project management.

Charlie holds a Bachelor of Science degree in accounting from the University of

Cincinnati. Prior to joining Ward Group, he served as Project Manager and

Controller for a national property and casualty insurance company. Charlie GallSenior Director,

Benchmarking Services,

Ward Group

Alison’s legal practice encompasses a broad range of commercial practice in the

financial services sector, including financial institution regulation, corporate and

commercial lending, asset-based financing, securitization, insolvency, equipment

leasing, business reorganization, syndication, and related areas.

She is a member of the Association of Commercial Finance Attorneys, based in

New York, sitting on its executive, and is one of a very few Canadians elected to

The American College of Commercial Finance Lawyers. In July 2010, she was

nominated as a Fellow of the American Bar Foundation. Alison has also chaired

several other national and provincial committees for the Canadian Bar Association.

She has lectured and written extensively on legal matters and is an editor of the

CCH Canadian Commercial Law Guide, and the Federated Press Corporate Financing

Journal.

Alison has been a director of several financial institutions and has been recognized

as a leading lawyer by the Canadian Legal Lexpert Directory, Chambers Global,

The Best Lawyers in Canada, Martindale-Hubbell and Euromoney Legal Media

Group.

In addition to her LL.B. (Law) and a B.Sc. Hon. (Biochemistry), Alison has an

MBA and an LL.M. in banking and financial services. She has also completed the

Canadian Securities Course and the advanced securities programs, Canadian

Investment Finance I and II with the Canadian Securities Institute. Alison is an

adjunct professor at Osgoode Hall Law School teaching the Masters of Law

program in international finance. She was called to the Ontario Bar in 1979.

Alison ManzerPartner,



Phil became Chief Financial Officer of Genworth Financial Canada in 2009.

He has over 20 years of finance and general management experience in financial

services businesses. Since joining Genworth Financial in 1995, Phil has held

several senior positions, including Vice-President, Finance, Vice-President,

Operations, and Senior Vice-President, Business Development. Prior to joining

the company, he held finance positions with MICC, Esso Petroleum Canada and

Deloitte & Touche. He holds CA and CMA professional designations.

Philip MayersSenior Vice-President and

Chief Financial Officer

Genworth Financial Canada

Paul is Chief Executive Officer and Chief Financial Officer for Reliable Life

Insurance Company and Old Republic Insurance Company of Canada which

collectively represent Old Republic International’s Canadian operations.

He joined the organization in 2003 as Chief Financial Officer and became

Chief Executive Officer in 2006. Paul has 30 years of financial services experience

having held senior management roles within each of the trust, mutual funds,

stock brokerage and insurance industries. Paul holds a CA designation.

Paul FieldChief Executive Officer

& Chief Financial Officer,

Old Republic

Ross is the Executive Vice-President and Chief Financial Officer for Travelers

Canada. In this role he is responsible for the overall financial management of

the company, including financial reporting, performance management, corpo-

rate governance & compliance.

Ross has over 20 years of experience in the P & C insurance sector and joined

Travelers in April 2010. Prior to that he worked at Aviva Canada for 10 years

where he held various executive roles, including EVP & COO, Corporate Partnerships,

as well as EVP & CFO. Ross began his insurance career at Commercial Union in

Toronto and held various financial roles culminating with a secondment to the

organization’s UK sister company Commercial Union plc in 1997.

Ross is a CA and spent four years with Coopers & Lybrand following his graduation

from the University of Toronto (Commerce & Economics).

Ross A. BetteridgeExecutive Vice-President

& Chief Financial Officer,

Travelers Canada

Moderators’�Bios

Dave is an audit partner in KPMG LLP's financial services practice with over

30 years of experience in public accounting in both the UK and Canada.

He specializes in providing audit and business advisory services to the insurance

industry, including several industry related not-for-profit organizations.

Dave's involvement with regulators and accounting standard setters enables

him to be at the leading edge on emerging issues and to assist his clients in

addressing those issues. Dave is a member of the Insurance Auditors' Advisory

Committee to the Office of the Superintendent of Financial Institutions, Canada.David ThomsonPartner, KPMG LLP

Hudson is a senior manager in the financial services practice at KPMG based in

Toronto. He has 12 years of experience in the audit of financial services companies,

including six years spent with KPMG in the Cayman Islands serving a large number

of insurers, and insurance securitization vehicles. He is currently involved in the

audits of domestic and multi-national P&C and Life insurers leading a team in planning,

executing the audit strategy and reporting to those charged with governance.

In addition, he has vast experience serving clients reporting under several basis

of accounting, including Canadian GAAP, U.S. GAAP and IFRS and is currently

assisting clients with their IFRS conversion projects. He is also assisting the

regulators (OSFI) in their review of the P&C and Life Returns for compliance

with IFRS standards.

Hudson has spoken for the past two years at the CIAA’s Financial Reporting and

Accounting Update and on IFRS topics, at the CIBC Mellon luncheon series on

IFRS for their clients, and for the past two years at the KPMG Annual Insurance

Issues Conference.

Hudson Lopez Senior Manager,

Financial Services

KPMG LLP

The Canadian Insurance Accountants Association’s annual conference is our flagship

event. Next year we travel to sunny San Diego, California for our 48th annual conference.

We’ve enlisted long-time CIAA member Rick Keeler to be our conference director.

Contact Rick at [email protected] or call (416) 681-6928 if you’d like to get involved

in a committee as there’s plenty to do. More details to follow at www.ciaa.org

In 2012, we have booked the Fairmont Hotel in beautiful Lake Louise, Alberta.

Again, stay tuned for details.

Founded in 1934, the CIAA promotes the study, research and development of financial

management and insurance accounting. Our organization provides professional

development and a forum for communication within the industry.

Membership from across Canada exceeds 550 Active and Associate members.

Members enjoy:

Professional development of our Members through:

• Insurance Accounting Course at Wilfrid Laurier University

• Advanced Professional Development Program at the Nottawasaga Inn

• Regular Seminar and Speaker Program at the Toronto Board of Trade

• Annual Conference; plan to attend San Diego, California in 2011

• Networking opportunities

To learn more or to get involved, visit www.ciaa.org

MARK YOUR

CALENDARS ...

San Diego’s skyline from the bay

CIBC Mellon Global Securities Services Company currently provides custody services to

32% of the Canadian marketplace. Our client base is comprised of approximately 1,100

relationships representing 1,000 domestic clients and nearly 100 foreign financial institutions

with assets under administration of more than CAD $964 billion, as at June 30, 2010.

Our clients include Canadian pension funds, mutual funds, corporations, government,

insurance companies, foreign insurance trusts, foundations and foreign financial

institutions whose clients invest in Canada. We work in partnership with our clients to

increase operational efficiencies, manage risk, and increase performance.

Built on the strengths and traditions of our two parent companies: Canadian Imperial

Bank of Commerce (CIBC) and The Bank of New York Mellon Corporation (BNY Mellon),

CIBC Mellon strives to design and deliver reliable asset servicing solutions to institutional

investors operating in Canada. We first began offering asset services to institutional

investors in 1996, when CIBC joined forces with Mellon Financial Corporation (Mellon)

to form a 50/50 joint venture — CIBC Mellon Global Securities Services Company.

On July 1, 2007, Mellon — our U.S. parent company — merged with The Bank of

New York Company Inc. to form the 11th-largest financial services company in the

world. As a result of this merger, BNY Mellon is now the global leader in asset servicing

with more than US $21 trillion in assets under custody and administration.

For further information about CIBC Mellon, please visit cibcmellon.com.

Our�Gold�Sponsor!

Sponsors help make this conference an affordable one for our members.

We thank our sponsors for their support in these challenging times and

appreciate your participation.

Jean-Guy Leclerc, 2010 Conference Director & Sponsorship Chair

Our�Silver�Sponsors!

Our�Bronze�sponsors!

Ayr Farmers

Bay of Quinte

Dufferin

Farm Mutual

Reinsurance Plan Inc.

Farmers’ Mutual (Lindsay)

Germania

Grenville

Hay

Howick

HTM

Kent & Essex

Lanark

North Blenheim

North Kent

Oxford

P.E.I.

Peel

South Easthope

Town & Country

Lambton

Tradition

Trillium

West Wawanosh

Westminster

As always, thanks to the Farm Mutuals

Our�General�sponsors!

Delegate Name Company Non-Delegate

Abeysinghe, Chetiya White Mountains Re:

Alarie, Jean AXA Canada

Anderson, Kenneth Intact Insurance Company

Baksh, Nazz Peace Hills General Insurance Company

Barkley, Bonnie Grenville Mutual Insurance Steve Barkley

Bautista, Diane CNA Canada

Borgmann, Fred PricewaterhouseCoopers LLP

Bota, Myriane RBC

Boychuk, Kathy Peace Hills Insurance Tim Boychuk

Brennan, Martha RBC Financial Group

Brown, Robert Jevco Insurance Company

Byrne, Karen Peel Mutual Insurance Company John Byrne

Cameron, Cara The Kings Mutual Insurance Company

Capanna, Nick Samson Bèlair Deloitte & Touche

Cardoso, Ricardo Deloitte

Chalmers, Leigh PricewaterhouseCoopers LLP

Chan, Allan RSA

Cheong, Jessica Munich Reinsurance Company

Cheung, Christine Transatlantic Reinsurance Co

Cheung, Michele Chartis Insurance Company of Canada

Cockburn, Ron Arch Insurance Company

Condinho, Luis Aldis Underwriting Managers

Cowie, Paul Lanark Mutual Insurance Co Rosemary Cowie

Davis, Christine CUMIS

DeJeu, Jim Lambton Mutual Insurance Co. Nancy DeJeu

Doonie, Joe Strategic Resource Consultants Anna Doonie

Eaves, Ben JEVCO Insurance Company

Eugene, Teer Global Aerospace Underwriting Managers Tim Eugene

Ewert, Scott PricewaterhouseCoopers LLP

Fenik, Ralph McKellar Structured Settlements Inc.

Flynn, Keith Metro General Insurance

Fung, Stanley SCOR Canada Reinsurance Co.

Garsonnin, Shirley Alberta Motor Association Insurance Company

Gaudio, Claudio RSA Canada

Gibson, Trent Peace Hills Insurance

Giesbrecht, Arden Western Surety Company Lorrie Giesbrecht

Gillespie, Helen Aviva Canada

Gonsalves, Miguel Deloitte & Touche

Grabarczyk, Rod Provincial Auditor Saskatchewan

Hall, Stephen Aviva Canada

Hannah, Jason Portage Mutual Ins. Co.

Harbans, Sandra SCOR Canada Reinsurance Co.

A�‘who’s�who’�of�attendees


Hollas, Paul Central 1 Credit Union

Hollister, Sharon Germania Mutual Insurance Ryan Hollister

Horne, Sherry Peace Hills Insurance Company

Hornsveld, Gordon McKellar Structured Settlement Inc.

Hotte, Stephen Liberty International Underwriters

Iacovelli, Lucy KPMG LLP

Jamieson, Rossi HIROC

Jornacion, Pamela Everest Reinsurance Company

Kazek, John Odyssey America Reinsurance Stacy Kazek

Keeler, Rick Munich Reinsurance Company

Kozak, Shelley Alberta Motor Association Insurance Company

Leadbetter, Darrell PACICC

Leclerc, Jean-Guy JEVCO Insurance Company

Lee-Poy, Robert RSA Canada

Li Chee Ming, Steve Caisse Centrale De Reassurance

Lobana, Jodie Lobana Consulting Group Inc.

Lockbaum, Gale CNA Canada

Lopez, Hudson KPMG LLP

Loskutov, Helena ACE INA Insurance

Mahmood, Asif Deloitte & Touche

Man, Ellis Chartis Insurance Company of Canada

Mancini, Jason GCAN Insurance

Martin, Teresa North Blenheim Mutual Insurance Company

Martin, Terri Deloitte

Martino, Michael Canadian Direct Insurance

Matusiak, Mellissa Farm Mutual Reinsurance Plan

McCloy, Susan The Westaim Corporation

McCurdy, R. Dean First Canadian/Millennium Insurance Corporation Jeanne McCurdy

McGillivary, Jo-Ann Westland Insurance Connie Wallz

McKee, David CIBC Mellon

Mertes, Marian Gore Mutual Insurance Ted Mertes

Meyers, Christina Town & Country Mutual Insurance

Montisano, Antonietta RSA Canada

Moss, Esther Arch Insurance

Motwani, Sunil Liberty International

Mullane, Ursula Liberty International Underwriters

Nielson, Bob Farmers' Mutual Insurance Company (Lindsay) Eileen Nielson

Occhiuzzi, Lilien Aviva Canada

Paterson, Dave Ayr Mutual Ins Co.

Pedden, Douglas Portage Mutual Ins. Co. Cathy Pedden

Pereira, Al Aon Benfield

Peschisolido, Linda York Fire & Casualty Ins. Co.



Plouffe, Adam Boiler Inspection and Insurance Co.

Pohle, Annette PricewaterhouseCoopers LLP

Poon, Katy Boiler Inspection and Insurance Co Albert Lai

Price, Bob GCAN Insurance Co.

Radford, Traci West Wawanosh Mutual Insurance Company Robert Radford

Ramsay, Michelle R2 Communications Inc.

Rich, Jodi North Kent Mutual Bill Rich

Ristich, Patti R2 Communications Inc.

Roth, Whitney North Waterloo Farmers Mutual Insurance Co

Sami, Jim Ontario School Boards’ Insurance Exchange Helen Sami

Sangha, Vic FM Global

Sanghera, Paul Liberty International Underwriters

Sarfin, Jeffrey The Westaim Corporation

Schaefer, Andrea Hay Mutual Insurance Company Michael Schaefer

Serge, Adrian Marsh Canada

Sestito, Dino AXIS Reinsurance Company

Sevazlian, Sarkis Munich Reinsurance Company

Shields, Geoffrey Aviva Canada

Smith, Claude Farm Mutual Reinsurance Plan Inc.

Smith, Rudy PEI Mutual Insurance Co

Squire, Deborah Oxford Mutual Insurance Company

Swales, Jason PricewaterhouseCoopers LLP

Taylor, Glenn RBC Insurance

Taylor, Sandra Ontario School Boards' Insurance Exchange

Tedesco, Nunzio KPMG LLP

Troiani, Rosemary RBC Insurance

VanDeWalle, Irene Tradition Mutual Insurance Company Morris VanDeWalle

Vanlian, Haig Deloitte & Touche LLP

Vogel, Jordan RSA Canada

Welsh, Patti Bay of Quinte Mutual Ins

Wheeler, Scott PricewaterhouseCoopers LLP

White, Donna HTM Insurance Company

White, Lisa Dufferin Mutual Insurance Co. Murray White

Wickins, Martin Ernst & Young LLP

Williams, Ted Grain Insurance and Guarantee Company Lucille Williams

Willick, Shelley Saskatchewan Mutual Ins. Co. Barry Willick

Wilson, Ron Trillium Mutual Ins Co Debby Wilson

Woodfield, Karen Glenstone Capital Incorporated Frank Guarnaccia

Wright, Brian Stewart Title Guaranty Company

Yau, Alfred PricewaterhouseCoopers LLP

Zehr, Lindsay South Easthope Mutual Insurance Company Brett Zehr

Zhou, Carol CAA Insurance Ontario


2009 St.John’s, NFLD Terri Martin Deloitte LLP

2008 Whistler, BC Sandra Taylor OSBIE

2007 Scottsdale, Arizona Annette Pohle PwC LLP

2006 Quebec City Geoff Shields Chubb Insurance Company of Canada

2005 Banff Rick Keeler Munich Reinsurance Company

2004 Halifax Glenn Taylor Allstate Canada Group

2003 Winnipeg Colleen Sexsmith CAS Accounting for Insurance Inc.

2002 Calgary Dave Thomson KPMG LLP

2001 Montreal Colleen Sexsmith CAS Accounting for Insurance Inc.

2000 Victoria Jim Abernethy Marsh Canada Limited

1999 Charlottetown Brian McAskill Marsh Canada Limited

1998 Huntsville Glenn Taylor Allstate Canada Group

1997 Montebello Mo Jansons Royal Bank of Canada

1996 St. John’s Brian Divell Aetna Casualty & Surety Co. of Canada

1995 Ottawa Marg Walker The Baloise

1994 Vancouver Peggy Helliwell Frankona Rückversicherungs- AG

1993 Kingston Mohez Remtulla Canadian Reinsurance Co.

1992 Niagara Falls Jane Gardner Continental Insurance Group

1991 Québec City Brian McAskill Sedgwick Limited

1990 St. Adele Guy Legare Compagnie d’Assurances Union Canadienne

1989 Kananaskis Stuart Kistruck Pilot Insurance Co.

1988 Halifax Peggy Helliwell NZ Re Canada Inc.

1987 Montebello Ron Bilyk Motors Insurance Corp.

1986 London Alf Schurr Royal Insurance

1985 Kitchener Norma Cooper Canadian Reinsurance Co.

1984 Sherbrooke Wilfred Callebert Mathema Inc.

1983 Ottawa Michael Bayne Gerling Global General Insurance

1982 Moncton Marion Smith Metropolitan Insurance Company

1981 Québec City Gilles Clark Le Groupe Commerce

1980 Winnipeg Ted Vanden Tillaart Scor Reinsurance Co. of Canada

1979 Ottawa David Williams David M. Williams EDP Services

1978 Québec City C.E. Couture Le Groupe Commerce

1977 London Rui Quintal Sphere Drake Canada Ltd.

1976 Gray Rocks Doug Cudmore Dale & Company

1975 Niagara Falls R. Morgan Sovereign General

1974 Québec City J. Spencer Welby Computer Services Ltd.

1973 Ottawa J.C. Martin Royal Insurance Co.

1972 L’Esterel K.D. Harding Johnston & Higgins Willis Faber Ltd.

1971 Honey Harbour V. Harris Halifax Insurance Co.

1970 Québec City H.A. Trickey Prudential Assurance Co. Ltd.

1969 Niagara Falls J. Hughes Canadian Reinsurance Co.

1968 Kingston F.D. Petrie American International Group

1967 Ottawa K.L. Hall Munich Re & Victory

1966 Mont Gabriel J. Bingham Royal Insurance Co.

1965 Brockville G. Perry Sterling Offices of Canada Ltd.

1964 Ottawa F. Di Tomasso Gold Circle Insurance Co.

We�thank�our�Past�Conference�Directors

th Annual Conference - cdn.ymaws.com · Alison Manzer, Partner, Financial Services Group, Cassels...

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