SERVICES WHOLESALERS BROKERS

MANUFACTURERS

INDEPENDENTS

COMMITTEES

C-STOREGROCERY

CHAINS

DISTRIBUTORS

RETAILERS

BRINGINGTHE PIECES TOGETHERTGCSA

TENNESSEE GROCERS AND CONVENIENCE STORE ASSOCIATION

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World

of Food & Fuel Expo

BRING THE FAMILY!

Sevierville Events Center &Wilderness at the Smokies Resort

Sevierville, Tennessee

COMPANY:_____________________________________________________ CONTACT: ____________________________________________________

ADDRESS:___________________________________________________ TELEPHONE: ( ) _______________________________________

CITY: _________________________________________STATE:_____ ZIP:______ EMAIL: ____________________________________________

CLASSIFICATION (CIRCLE ONE): RETAILER EXHIBITING ATTENDEE NON-EXHIBITING ATTENDEE TGCSA MEMBER (CIRCLE ONE): YES NO

2011 Convention and World of Food & Fuel Expo 33rd Annual Convention Events Registration

Please bill me $ ______________ Check enclosed $ _______________

Make Checks payable to: Tennessee Grocers & Convenience Store Association1838 Elm Hill Pike, Suite 136, Nashville, TN 37210

(615) 889-0136

If paying by credit card, please circle one & complete the following:

American Express Master Card Visa Discover

Name appearing on card __________________________________________

Card Number ______________________________________ Exp. ________

Signature _____________________________________________________

REGISTRATION DEADLINE & CANCELLATION POLICY:

Last day of pre-registration is May 26, 2011.After that date, registration will be processed

at the convention registration desk.No refunds or cancellations made after May 26, 2011.

Substitutions may be made.An administrative fee of 10% will be charged for

cancellations made after May 26, 2011.

If you have a disability-related need that may impact your participation, please check this box and attach a statement regarding your disability-related needs. Someone will contact you to discuss accommodations. We cannot assure the availability of appropriateaccommodations without prior written notification of need.

WildernessAt The Smokies Resort

ReservationsTGCSA Room Block Rate=$149

Room reservations made directly with the Wilderness at the Smokies Resort

877-325-9453Group Code: 1106TNGROCAsk for TN Grocers & Convenience

Store Assn. $149 Room BlockRooms Include Water Park Admission

Room Block Expires May 16, 2011

Please print all information exactly as it should appear on badge. Retailers attending only the World of Food & Fuel Expo,

list information above and receive your badge at the registration desk.

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NOTE AGES OF CHILDREN HERE: __________________________________________________________

GRAND TOTAL COSTS $

METHOD OF PAYMENT

HOW TO COMPLETE THIS FORM:1. Company Information

2. Attendee Information: a) Register for Full Program - PINKb) Register for Individual Events - BLUE

3. Register for Kid’s Program - YELLOW

4. Total Cost for Golf Tournament (See Insert to Register) - GREEN

5. Method of Payment

TENNESSEE GROCERS EDUCATION FOUNDATION DONATION $

THURSDAY GOLF TOURNAMENT (See Insert) GOLF TOTAL COST $4.Send me ________ free tickets to the World of Food & Fuel Expo 2011

You do not need a ticket if you are registered for an event

SATURDAY

FRIDAY

THURSDAYGOLF TOURNAMENT8:00 amEagles Landing Golf Course

(See insert for details)

KICKOFF JAMBOREE1:00 pm - 4:00 pmStart the convention off by networking and relaxing with music, food and

fun. Exhibitors can take a break from setting up booths and attendees can

pick up registration packets and join the fun. Come and go as you please as

we kick off a great convention and World of Food & Fuel Expo.

OPENING SESSIONwith Michael Sansolo4:00 pm - 5:00 pmThe long-time senior vice president of the Food Marketing Institute and

editor of Progressive Grocer magazine, Sansolo is a recognized expert

of food retailing, one of the largest and most influential industries in the

world. He offers a diverse, in-depth and unique view of the changing nature

of today’s shoppers and employees, business competition, and the wide-

ranging impact of economic issues. Through countless studies and work

with some of the world’s most innovative retailers and manufacturers,

Sansolo has developed an excellent perspective on the changing nature of

business today and the challenge of success tomorrow.

CONVENTION AWARDS DINNER& CASINO PARTY5:00 pm - 9:00 pmJoin us for the convention awards reception, dinner and casino party, to

recognize companies that have gone above and beyond to support TGCSA’s

annual convention and World of Food & Fuel Expo. After dinner we’ll enjoy

a casino party.

www.tngrocer.org for details.

Chairman’s Circle – These prestigious supporters exhibit in the World

of Food & Fuel Expo, sponsor a convention event, register for convention

activities and advertise in The Volunteer Grocer magazine.

Signature Supporters – These outstanding supporters exhibit in the

World of Food & Fuel Expo and also sponsor a convention event.

OPENING BREAKFAST &SPEAKER7:15 am - 8:00 am

EDUCATION SESSIONS8:00 am - 11:45 am

Retail Panel8:00 am - 9:45 amCome get a retail perspective, what they want from suppliers and how

their businesses are changing. Michael Sansolo will moderate a panel

of retailers (chain, independent and c-store) in a discussion. Bring your

questions and join us for a dynamic session of interactive discussion.

Employment and Labor Law Session10:00 am - 10:45 amGet the latest updates on employment and labor law issues. Bring your

questions for our speaker Evan Rosen, attorney who specializes in the

labor and employment and litigation practices.

USDA Business and Industry Guaranteed Loan Program and Rural Development Energy Program10:00 am - 10:45 am

Business and Industry Guaranteed Loan Program -This program is designed to help businesses find affordable rates and

terms on business loans and USDA guarantees a bank’s loans against

loss up to 80%. This helps the bank to reduce its credit exposure, in turn

allowing them to offer more desirable rates and terms to their borrowers.

Grocery stores and convenience stores are both eligible applicants. This

program can be used to refinance a loan allowing the applicant to get

longer rates and terms, which can help cash flow in this tough economic

climate.

Rural Development Energy Program - Come and learn more

about a program that provides loans and grants to businesses to upgrade

lighting, etc. to energy efficient products, or put solar on the roof of their

business to use the power or opportunity to sell it to TVA.

Health Care Reform Overview and Update11:00 am - 11:45 amCongress passed historic health care legislation in 2010 and we are all

still trying to determine how it will affect you and the retail food industry

specifically. The focus of the program will be the latest updates and what

employers need to know to make decisions about the health care reform

bill. Bring your questions for Evan Rosen, attorney who specializes in the

labor and employment and litigation practices.

GETTING TO GREAT: MAPPING MANAGEMENT PRACTICES THAT DRIVE GREAT STORE PERFORMANCE11:00 am - 11:45 amA session for grocery, c-store managers and suppliers. Come

hear Michael Sansolo report on the basic lessons learned in the

Getting to Great study conducted by the Coke Council of which

he was a member. In the intensely competitive supermarket and

c-store environment, the findings and conclusions of this study

provide practical, actionable guidelines for chain executives, store

managers, and department managers. The lessons learned provide

a management process that will help any store - regardless of its

current performance level - to improve performance.

Keynote Luncheon & Speaker Bob Kesling,“Voice of the Vols”Noon – 12:45 pm

World of Food & Fuel Expo1:00 pm - 5:00 pm

Chairman’s Reception, Dinner & Entertainment6:00 pm - 9:30 pm

SaturdayBuffet Breakfast 8:00 am - 10:00 am

Education Session9:00 am -10:00 amSocial Media for RetailersSocial Marketing for retailers can be

what you put into it, but understand this... ALL of your customers from

now on are being raised in an electronic age. Find out what social

media can do for you, and what you can do to make it work for your

business to sell product and to improve your image. Join speaker Steve

Hilton, Director of Marketing & Public Relations for E. W. James & Sons

Supermarkets as he explains how he uses social media.

TGEF Awards Presentation10:00 am - 10:30 am

World of Food & Fuel Expo10:30 am - 2:30 pm

Best Bagger Contest11:30 am - 1:00 pm

TGCSA CONVENTION HIGHLIGHTS

ation

Expo

Be sure to register your children for the Kid’s Program offered during the Chairman’s Reception & Dinner on Friday Night!

REGISTERFOR THE KIDSPROGRAM

F TOURNRNAMENT

BRINGINGTHE PIECES TOGETHER

THURSDAY, JUNE 9, 20118:00 am - 5:00 pm Registration Desk Hours

8:00 am - 5:00 pm Exhibitor Setup

8:00 am Golf Tournament – Eagles Landing (onsite)

1:00 pm - 4:00 pm Kickoff Jamboree

3:15 pm - 4:00 pm TGCSA/TGEF Annual Meeting

4:00 pm - 5:00 pm Opening Session with Michael Sansolo

Industry Overview5:00 pm - 6:00 pm Convention Awards Reception

6:00 pm - 7:00 pm Convention Awards Dinner

7:00 pm - 9:00 pm Casino Party

FRIDAY, JUNE 10, 20117:00 am - 5:00 pm Registration Desk Hours

8:00 am - Noon Exhibitor Set Up

7:15 am - 8:00 am Opening Breakfast and Speaker

8:15 am - 11:45 am Education Sessions:

8:15 am - 9:45 am Retail Panel: Moderated by Michael Sansolo

9:45 am - 10:00 am Break

10:00 am - 10:45 am Employment and Labor Law: Evan Rosen10:00 am - 10:45 am USDA Business and Industry Guaranteed Loan Program

and Energy Program Session11:00 am - 11:45 am Health Care Reform Overview and Update: Evan Rosen11:00 am - 11:45 am Getting to Great: Mapping Management Practices

that Drive Great Store Performance

Noon - 12:45 pm Keynote Luncheon & Speaker Bob Kesling, “Voice of the Vols”

1:00 pm - 5:00 pm World of Food & Fuel Expo

6:00 pm Chairman’s Reception

7:00 pm - 8:30 pm Chairman’s Dinner

8:30 pm - 9:30 pm Chairman’s Entertainment

9:30 pm - 10:00 pm Retailer/Supplier of the Year Reception

2011Convention &World of Food & Fuel Expo

SCHEDULE OF EVENTS

World

of Food & Fuel Expo

SATURDAY, JUNE 11, 20118:00 am - 2:00 pm Registration Desk Hours

8:00 am - 10:00 am Buffet Breakfast

9:00 am - 10:00 am Education Session: Social Networking for Retailers by Steve Hilton, E.W. James & Sons

10:00 am - 10:30 am TGEF Awards Presentation

10:30 am - 2:30 pm World of Food & Fuel Expo

11:30 am - 1:00 pm Best Bagger Contest

1:30 pm Booth Awards

Register your children for the Kid’s Program offered during Chairman’s Reception & Dinner on Friday Night!

supervisors, games and food. Please

REGISTERFOR THE KIDSPROGRAM