Text book page 139

Supervisors: allocates jobs to subordinates and makes sure tasks are carried out satisfactorily

Team Leaders: facilitate the functioning of a work group by spreading the work fairly between team members and providing the necessary resources

Managers: oversee the operation of a specific area of a business: staff, resources and equipment.

Directors: oversee the running of functional areas of the business. Only hands-on in small – medium sized businesses.

Read through the case study: The changing role of the supervisor

Answer the questions after group discussions

Complete the case study Bighams on page 141-142 in your textbook.