Tetra Pak Services -...

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Tetra Pak ® Services

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Page 1: Tetra Pak Services - Microsofttpcomprod.blob.core.windows.net/static/documents/services/tetra-p… · your performance, optimise costs and ensure food safety throughout the lifecycle

Tetra Pak® Services

Page 2: Tetra Pak Services - Microsofttpcomprod.blob.core.windows.net/static/documents/services/tetra-p… · your performance, optimise costs and ensure food safety throughout the lifecycle

Meeting your challenges together...

… maximising your competitive edge

Food manufacturing is a demanding

industry. Delivering high quality products

while keeping an eye on profitability and

environmental impact are challenges you

face every day. Together, working side by

side, we turn these challenges into

opportunities. When we combine our

shared knowledge and experiences,

you’ll always be one step ahead.

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Understanding all aspects of your operationsTo us, service starts with understanding every nuance of your business and the environment around you. Tetra Pak® Services help you improve your performance, optimise costs and ensure food safety throughout the lifecycle of your assets. Our complete range of services cover all your needs, from daily routines to business insights.

Partnering for successWhatever you’re looking to achieve, we can customise a solution that is as unique as your business. Providing predictability, risk-sharing and long-term partnership in a service agreement, Tetra Pak® Plant Care ensures you get an optimal return on your service investment. The greater responsibility we take, the more we can guarantee.

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The world’s a big place, but we make it smaller every

day. Our world-class supply chain secures that you

have the right parts and supplies at the right time. And

our Tetra Pak Maintenance System gives you optimal

maintenance and operational advice based on continual

machine and engineer feedback from across the world.

We make sure what you need is within reach, wherever

you are.

…all over the planet

Service engineers, aseptic performance specialists,

continuous improvement experts, trainers, customer

service representatives, parts order handlers…

Some of the everyday heroes behind our services.

They all have one goal in common – they are here to

help you. They are someone to rely on, someone to

trust, especially when it really matters. You can rest

assured that they will do their best to help you realise

your opportunities.

In running your business today and preparing

for what the future holds, we have the people,

presence and portfolio to help you achieve

your performance goals.

Outstanding people…

Tetra Pak® Services

~420System

specialists

~120Food safety

& operationalexperts

~2200service

engineers

>50 000Maintenance events

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How can we be of service to you?

We continue to expand our range of services. From vertical start-up to preventive

maintenance, from competence development to equipment upgrades, and from

business insights to guaranteed performance – our comprehensive portfolio of services

opens up a world of opportunities. Explore how we can be of service to you.

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Any moving system needs looking after. Just look at your own car – regular

care can go a long way. A production line, or even an entire plant, is not much

different. We cover the full spectrum of maintenance to secure your

reliability and keep you on your way.

Tetra Pak® Maintenance ServicesProactive care to secure reliability

95 000Pieces of equipment actively maintained

35 000Maintenance recommendations

tasks updates annually

PAVING THE WAY FOR A SMOOTH RIDE

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EVERY LITTLE PART COUNTS

Tetra Pak® genuine parts are designed and tested for the best performance in the food

manufacturing industry. Making sure you always have the right parts to remain efficient

and safe can be a challenge. With our world-class supply chain, you can relax knowing

that you’ll get what you need – when you need it.

Tetra Pak® PartsHigh-quality parts and services for reliable production

>98%Parts delivered on time in full

42Parts shipped every minute

22millionParts delivered every year

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Consumables rarely steal the spotlight, but they are the everyday heroes that

quietly make good things happen. Unless something goes wrong. Then they

get all the attention they could ask for. Choosing the right adhesives, lubricants

and other consumables is important. Therefore we have carefully developed and

selected a range of consumables that contributes to less maintenance, fewer

unplanned stops, longer equipment lifetime and lowered consumption. And

that’s cost-cutting worth showing off.

Tetra Pak® ConsumablesSupplies to optimise daily operations

Savings with Tetra Pak® hot melt adhesives

Based on results with Middle Eastern customer

49%Reduction in hot melt

unit maintenance costs

37%Reduction in

hot melt consumptionTHE SECRET OF A FLAWLESS PACKAGE

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COMPETITIVE EDGE THAT STANDS THE TEST OF TIME

Our industry is constantly changing and food manufacturing technology

continues to advance. We design our upgrades to meet your needs and extend

the lifetime of your equipment, and even have it perform better than when it was

new. The possibility to upgrade can make a significant difference in protecting

your investment when you’re looking to stay ahead of the competition.

Tetra Pak® UpgradesExtended value from your equipment

95%Reduction in filling machine water consumption with the help of the Tetra Pak® Water Filtering Station.

Based on results with European customer

€40 000 Saving per year with our

Vacuum skid for Tetra Pak® Evaporators

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In the food industry, as with food itself, the quality of the ingredients dictates the

end result. Thanks to our partnership with selected suppliers you get all your

components from one reliable source. Our extensive offer includes components

from global industry leaders specifically designed and perfected for food processing.

Rest assured, we have what you need to age beautifully.

Tetra Pak® Plant ComponentsSelected for quality and reliability

>30000 Components from global

industry leaders

THE HANDPICKED ESSENTIALS OF FOOD PROCESSING

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WE SWITCH ON 50 000 LIGHT BULBS EVERY YEAR

Empowering your staff through training and development is a powerful way to improve

your business. Having your personnel tap into 60 years of food manufacturing knowledge

and inspiring them to be the best at what they do will improve performance and reliability

in your operations. Our comprehensive training offer is available to customers worldwide,

on the job or in Tetra Pak facilities. Investing in training is simply a wise choice. The

decisions made by competent staff don’t just secure a profitable operation today – they

also lay the groundwork for a brighter tomorrow.

Tetra Pak® Training ServicesCompetence development to boost your business

The machines are running better, it now takes us a little more than half a week to produce as much as we used to produce in a whole week. We’re very pleased with the result.

European customer on results of training

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Going from good to great is more often than not a question of being in control of

details. A prime example is the production execution and reporting provided by

our automation solutions. Add to that the 24/7 remote support, continuous

troubleshooting, and lifecycle support that you need for uninterrupted production.

Tetra Pak® Automation Services offer you the unique combination of production

knowledge and automation capability that will enable you to stay in control of the

sharp turns in your production.

Tetra Pak® Automation ServicesKeeps you in control of your operation

Case: South American food industry leaderSolution: Upgrade of existing automation system

40%Lower production costs

GEARING UP WHILE STAYING IN CONTROL

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SOON TO BE YOUR THRIVING BUSINESS

Starting something new is always a great opportunity. Making the most of that opportunity

is all about making the right choices from the start. Whether it’s a greenfield plant or

expansion of existing operations, with Tetra Pak by your side you can count on getting

a solid foundation for your business. When your equipment is installed and running, we

guarantee its performance, so you’re good to grow.

Tetra Pak® Installation ServicesEnsuring fast and seamless start-up

3400Installation projects per year

340Project managers working

with installations

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Choosing direction can be a difficult challenge, and finding opportunity may require a

knowledgeable guide. Our experts around the globe help you evaluate operational

performance, so you can stay on track in business. Some of the finest analytical minds

in food manufacturing provide actionable advice and deliver proven results. Together

we measure, benchmark, and improve your performance across all areas of operations

and food protection. And that’s expert advice worth banking on.

Tetra Pak® Expert ServicesInsights to improve your entire plant

11%Average operational cost reduction per customer project

9% Average OEE

improvements per customer project

€40000 Average savings per line a year

ACTION WHERE IT MATTERS – RESULTS WHERE THEY COUNT

Based on 150 customer projects

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Tetra Pak® Services

Tetra Pak® Services cover every aspect of your food production, from daily routines to business insights. Our tailored service solutions improve performance, optimise costs and ensure food safety throughout the lifecycle of your operation. With Tetra Pak as your partner, you get the people, portfolio and presence to achieve your performance goals.

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Tetra Pak, PROTECTS WHAT’S GOOD and other registered trademarks mentioned herein are trademarks belonging to the Tetra Pak Group.

www.tetrapak.com