Name: ___________________________________________ Date: ___________________________

___________ ______________________

Read the text carefully.

Hello! My name is Charles Smith and I’m the manager of a luxurious hotel in

England.

In the hotel there are 8 floors and 40 rooms: 30 double rooms and 10 single rooms. In

the rooms there are several things: beds, bedside tables, lamps, carpets and televisions.

There is also internet access and a telephone available. The bathrooms are large and there is a bath in every

room.

There are many facilities like 3 shops, 2 restaurants and a private car park.

Sometimes there are problems in the hotel: broken windows, broken beds, elevators out of order… but our

maintenance staff is great! They repair, replace… they fix everything!

1) Are these sentences True (T) or False (F)?

a) The hotel is in the United Kingdom.

b) There are eighteen floors and forty rooms.

c) There aren’t any single rooms.

d) The hotel never has problems.

e) The maintenance takes care of everything.

2) Answer the following questions.

a) What’s in the rooms?

________________________________________________________________________

b) What kind of problems does the hotel have?

________________________________________________________________________

3) Name the Hotel Facilities mentioned in the text._________________________________________________________________________________

_________________________________________________________________________________

4) Complete the sentences using the correct form of the verb To Be.

a) My pillow _________ dirty.

b) The bed _________ broken.

c) The windows ________ clean.

d) (Negative) I ______ the maintenance operator.

e) They ________ the guests.

f) (Negative) The blanket ____________ on the bed.

5) Choose the right word and write the names under each object.

Hammer - Screwdriver - Pliers - Mop - Bed - Chest of drawers - Lamp - Chair - Nails - Drill - Saw - Bucket

6) What’s wrong with this bathroom? Use the words in the box to build 4 sentences.

e.g .The tap is dripping.

_________________________________________________________________________________

_________________________________________________________________________________

_________________________________________________________________________________

_________________________________________________________________________________

_________________________________________________________________________________

7) Match the sentences to their translation in Portuguese.

a) May I help you? a- 1) Peço imensa desculpa.b) One moment, please. b- 2) Posso ajudá-lo?c) I am really sorry. c- 3) Boa tarde, meu senhor.d) I will go and get it right away. d- 4) Um momento, por favor.e) Good afternoon, Sir! f- 5) Irei buscar de imediato.

8) Order these sentences so they make sense.

a) You’re welcome, Sir!

b) There’s a lot of water on the bathroom floor…

c) Yes, please. There is a problem in my room.

d) Come on in, please!

e) Good morning, Sir! Can I help you?

f) Hum… I have to check it.

g) Thank you very much! You’re very kind!

h) Oh… the washbasin is blocked. I will fix it immediately!

i) Ok, what’s wrong, Sir?

- Tap- Mirror- Curtain- Towel- Washbasin- The floor

- Cracked- Damaged- Dripping- Dirty- Leaking- Broken- wet

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