Tertiary Sector in India

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    GROWTH RATE OF TERTIARY SECTOR OF INDIA

    MANAGERIAL ECONOMICS

    MARKETING 2014-16

    GROUP-3

    ASHISH SINGH ABHISHEK ISHA ASHISH RAWAT RASHID SANJEET

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    TERTIARY SECTOR IN INDIA

    Introduction

    Also known as the Service Sector, the development of a country's services sector is an indicator of its economicdevelopment. India's services sector is a vital component of its economy, as it presently accounts for around 60 percent of its gross domestic product (GDP). It has matured considerably during the last few years and has beenglobally recognized for its high growth and development.

    The growth in the services sector in India is expected to be around 5.6 per cent in FY 15 owing, particularly, to the

    growth in the IT sector. The services sector in India comprises a wide range of activities, including trading,transportation, communication, financial, real estate and business services, and community, social and personalservices.

    The HSBC's Services Purchasing Managers' Index (PMI) touched a 17 month high at 54.4 points in June 2014 ascompared to 50.2 points in May 2014. Also, services expanded 6.7 per cent in FY 14, according to data from theCentral Statistical Office.

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    Market Size

    The services sector in India attracts the highest foreign domestic investment (FDI) equity inflows, accounting forabout 17.96 per cent of the total equity inflows. In the period April 2000 - June 2014, the services sector in Indiaattracted FDI inflows amounting to about US$ 40,197.21 million, according to data released by Department ofIndustrial Policy and Promotion (DIPP).

    According to International Data Corporation (IDC), the total mobile services market revenue in India will reach US$29.8 billion by 2014 and is expected to touch US$ 37 billion in 2017 with a compound annual growth rate (CAGR) of5.2 percent.

    Manufacturing and services sectors in India expanded at a faster pace than China during June while emergingmarket output registered the strongest upturn in business activity since March quarter of 2013, as per an HSBCsurvey.

    India's logistics sector is valued at US$ 110 billion and is projected to touch US$ 200 billion by 2020. The sector willdouble its growth in seven years from the present growth rate of 15 per cent, as per Mr KV Mahidhar, Head, CII

    Institute of Logistics.

    Legal process outsourcing firms see new opportunities in Europe, a market that is expected to grow to US$ 8.56billion in 2020 from US$ 1.39 billion at the end of 2013.

    Investments

    The Indian services sector has seen some major investments in the recent past, from foreign as well as privateIndian corporates. Some of the major developments and investments in this sector are as follows:

    Employees' Provident Fund Organization (EPFO) has launched an online registration facility for employers,a move that will help firms get provident fund (PF) code within a day. Applicants can also track the statusof their application through the website.

    Fosroc, an international company in construction solutions space, plans to set up its fourth plant in WestBengal along with its already existing three plants, one each in Karnataka, Uttarakhand and Gujarat. Itsproducts include cement and concrete technology as well as chemicals for water and fireproofing andfinishing.

    Uber has introduced its affordable line of UberX cabs across three cities in India. These cabs are pricedabout 25-40 per cent cheaper than its flagship Uber Blacks. India is the second biggest market in terms ofcities covered for Uber, which is presently valued at US$ 18 billion.

    Ad factors, India's largest public relations (PR) firm and The Holmes Report's 'Asia-Pacific FinancialConsultancy of the Year' in 2013, has set up its Sri Lanka office in Colombo. This is Adfactors PR's thirdoffice in Asia outside India, after Dubai and Singapore. The new company, Adfactors Public RelationsLanka (Private) Ltd, will offer its suite of communications services to Sri Lanka-based businesses - both

    domestic and international. BlackBerry plans to launch a healthcare service that will integrate thousands of medical devices to enable

    early detection of illnesses, in partnership with healthcare technology firm NantHealth as it looks beyondsmartphones in the Indian market.

    Within months of launching its one-day delivery service, online retail site Amazon.in has launched same-day delivery in Mumbai. The website has also launched a pickup service in Delhi and Mumbai, wherecustomers could pick up their orders from In & Out stores situated at filling stations of Bharat PetroleumCorporation Limited (BPCL).

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    Government Initiatives

    India plans to double India's exports of goods and services by the end of 12 th Five Year Plan period, over the levelachieved at the end of the 11 th Five Year Plan period. The long-term objective is to double India's share in globaltrade by the end of 2020 through adoption of appropriate strategies.

    Strong and consistent emphasis on self-reliance in its economic development programmes over the years by theGovernment of India has also enabled India to build up a big and versatile cadre of professionals. They now haveexpertise and skills across a vast and wide-ranging spectrum of disciplines, such health care, tourism, education,engineering, communications, transportation, information technology, banking, finance, management, amongothers.A sizeable part of this workforce of professionals makes up the country's growing consultancy sector, which isoffering its accumulated experience and expertise at home and abroad . The government of India has adopted a few initiatives in the recent past. Some of these are as follows:

    India has joined hands with Bangladesh and is expected to begin coastal shipping services from October2014, as part of the proposed agreement between the two nations to open sea routes to promotebilateral trade. This bilateral trade agreement is valued at around US$ 6 billion.

    India's government cloud infrastructure, Meghraj, went live recently. The government cloud (g-cloud)now offers infrastructure, platform, storage, and software as a service for the Indian public sector. The g-cloud will allow the Indian government to handle unprecedented technology infrastructure requirementssustainably as it digitizes more departments.

    Road Ahead

    The Indian banking sector has the potential to become the fifth largest banking sector globally by 2020 and thethird largest by 2025.India also has the potential to build a US$ 100 billion software product industry by 2025 riding on its IT servicesmarket, according to Indian Software Product Industry Roundtable (iSPIRT).Further, the healthcare services industry is also set to grow and touch the US$ 2 billion mark by 2015, while theinsurance sector in India is projected to touch US$ 350-400 billion by 2020.Exchange Rate Used: INR 1 = US$ 0.0165 as on August 26, 2014

    Refe rences : Media Reports, Press Releases, DIPP publication, Press Information Bureau, Indian budget publication

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    Tertiary sector: -

    (Transport, Storage & Communication, Trade, Hotel & Restaurant, PublicAdministration, Banking & Insurance, Others)

    Banking Sector of India

    Introduction

    India is considered among the top economies in the world, with tremendous potential for its banking sector toflourish. The last decade witnessed a significant upsurge in transactions through ATMs, as well as internet andmobile banking.The country's banking industry looks set for greater transformation. With the Indian Parliament passing theBanking Laws (Amendment) Bill in 2012, the landscape of the sector has duly changed. The bill allows the ReserveBank of India (RBI) to make final guidelines on issuing new licenses, which could lead to a greater number of banksin the country. The style of operation is also slowly evolving with the integration of modern technology into thebanking industry.In the next 5-10 years, the sector is expected to create up to two million new jobs driven by the efforts of the RBIand the Government of India to expand financial services into rural areas. Two new banks have already receivedlicenses from the government, and the RBI's new norms will offer incentives to banks to spot bad loans and takenecessary recourse to curb the practices of rogue borrowers.

    Market size

    The size of banking assets in India totalled US$ 1.8 trillion in FY 13 and is expected to touch US$ 28.5 trillion in FY25.Bank deposits have grown at a compound annual growth rate (CAGR) of 21.2 per cent over FY 06-13. In FY 13,total deposits were US$ 1,274.3 billion.The revenue of Indian banks increased from US$ 11.8 billion to US$ 46.9 billion over the period 2001-2010. Profitafter tax also reached US$ 12 billion from US$ 1.4 billion in the period.Credit to housing sector grew at a CAGR of 11.1 per cent during the period FY 08-13. Total banking sector credit isanticipated to grow at a CAGR of 18.1 per cent (in terms of INR) to reach US$ 2.4 trillion by 2017.In FY 14, private sector lenders experienced significant growth in credit cards and personal loan businesses. ICICIBank saw 141.6 per cent growth in personal loan disbursement in FY 14, as per a report by Emkay Global FinancialServices. The bank also experienced healthy growth of 20.8 per cent in credit card dues, according to the report.Axis Bank's personal loan business also grew 49.8 per cent, with its credit card business expanding by 31.1 percent.

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    Investments

    HDFC Bank and state-owned United Bank of India plan to tap the equity markets to raise funds to enhance capital

    base and lending. HDFC Bank plans to raise Rs 10,000 crore (US$ 1.66 billion) while the board of Kolkata-basedUnited Bank will seek approval for raising about Rs 1,300 crore (US$ 216.47 million) by selling shares to increase itscapital base.Export-Import Bank of India (Exim Bank) will increase its focus on supporting project exports from India to SouthAsia, Africa and Latin America, as per Mr Yaduvendra Mathur, Chairman and MD, Exim Bank. The bank has movedup the value chain by supporting project exports so that India earns foreign exchange. In 2012-13, Exim Bank hadlent support to 85 project export contracts valued at Rs 24,255 crore (US$ 4.03 billion) secured by 47 companies in23 countries.IndusInd Bank will soon begin its asset reconstruction business. The private-sector lender plans to partner assetreconstruction companies (ARCs) for this venture. "I think our new initiative, which is going to launch in the nexttwo months, is about asset reconstruction. We will do asset reconstruction within the bank but in tie-ups withARCs. The business plan is ready. We believe a huge stock of assets is coming into the ARCs as a business area thatwe need to look at and we will exploit," as per Mr Romesh Sobti, CEO and MD, IndusInd Bank.Jammu and Kashmir (J&K) Bank plans to increase its presence outside India. The bank is looking to establishbranches in London and Dubai to enhance its relationship with current customers who have business interests inWest Asia and Europe. "We have a number of business relationships in these countries and it makes sense for us tohave a presence there," as per Mr Mushtaq Ahmad, Chairman and CEO, J&K Bank.

    Government Initiatives

    The RBI has announced a few measures in its bi-monthly monetary policy on June 3, 2014 which includes anincrease in the foreign exchange remittance limit to US$ 125,000 from the previous limit of US$ 75,000.State Bank of India (SBI) has announced a one-year rural fellowship programme 'SBI Youth for India (SBI YFI)' for2014 to draft the country's youth to become change agents in the country's rural regions. The programme is foryoung professionals who are keen to leadthe change for a better India.The RBI has simplified the rules for credit to exporters. Exporters can now receive long-term advance credit frombanks for up to 10 years to service their contracts. Exporters have to have a satisfactory record of three years toreceive payments from banks, who can adjust the payments against future exports.The RBI has enabled overseas investors, including foreign portfolio investors (FPIs) and non-resident Indians (NRIs),to invest up to 26 per cent in insurance and related activities through the automatic route.

    Road Ahead

    India's banking industry could become the fifth largest banking sector globally by 2020 and the third largest by2025. These days, banks in India are turning their focus to servicing clients and improving their technologyinfrastructure, which can help better customer experience and give them a competitive edge. The popularity ofinternet and mobile banking is at an all-time high, with customer relationship management (CRM) and datawarehousing anticipated to drive the next wave of banking technology in the country.

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    Banking Sector in India

    Growth in credit off-take Growth in deposits

    Growth of ATMs Market share of bank group by deposits

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    Financial Services in India Introduction

    India's services sector has always served the Indian economy well, accounting for nearly 57 per cent of the grossdomestic product (GDP). Here, the financial services segment has been a significant contributor.The financial services sector in India is dominated by commercial banks which have more than 60 per cent share ofthe total assets; other segments include mutual funds, insurance firms, non-banking institutions, cooperatives andpension funds.The Government of India has introduced reforms to liberalise, regulate and enhance the country's financialservices industry. Presently, the country can claim to be one of the world's most vibrant capital markets. In spite ofthe challenges that are still there, the sector's future looks good.Market size The size of banking assets in India reached US$ 1.8 trillion in FY 13 and is projected to touch US$ 28.5 trillion by FY25.Information technology (IT) services, the largest spending segment of India's insurance industry at Rs 4,000 crore(US$ 665.78 million) in 2014, is anticipated to continue enjoying strong growth at 16 per cent. Category leaders are

    business process outsourcing (BPO) at 25 per cent and consulting at 21 per cent.InvestmentsDuring FY 14, foreign institutional investors (FIIs) invested a net amount of about Rs 80,000 crore (US$ 13.31billion) in India's equity market, according to data by Securities and Exchange Board of India (SEBI).Insurance companies in India will spend about Rs 12,100 crore (US$ 2.01 billion) on IT products and services in2014, a 12 per cent increase over the previous year, according to Gartner Inc. The forecast includes spending byinsurers on segments such as internal IT (including personnel), telecommunications, hardware, software, andexternal IT services. The Rs 1200 crore (US$ 202.47 million) software segment is predicted to be the fastestgrowing external segment, with overall growth of 18 per cent in 2014.The following are some of the key developments and investments in the Indian financial services sector:

    About 75 per cent of the insurance policies sold by 2020 would be in one way or another influenced bydigital channels during the pre-purchase, purchase or renewal stages, according to a report by BostonConsulting Group (BCG) and Google India. This report, Digital@Insurance-20X By 2020, predicts thatinsurance sales from online channels will increase 20 times from present-day sales by 2020, andoverall internet influenced sales will reach Rs 300,000-400,000 crore (US$ 49.9-66.54 billion).

    Export-Import Bank of India (Exim Bank) will focus more on supporting project exports from India to SouthAsia, Africa and Latin America, as per Mr Yaduvendra Mathur, Chairman and MD, Exim Bank. The bank hasmoved up the value chain by lending support to project exports so that India earns foreign exchange. In2012-13, Exim Bank had supported 85 project export contracts valued at Rs 24,255 crore (US$ 4.03 billion)secured by 47 companies in 23 countries.

    Private-sector lender IndusInd Bank will soon begin its asset reconstruction business. It plans to partnerasset reconstruction companies (ARCs) for this venture. "I think our new initiative, which is going tolaunch in the next two months, is about asset reconstruction. We will do asset reconstruction within thebank but in tie-ups with ARCs. The business plan is ready. We believe a huge stock of assets is coming intothe ARCs as a business area that we need to look at and we will exploit," said Mr Romesh Sobti, CEO andMD, IndusInd Bank.

    Association of Mutual Funds in India (AMFI) has reported that the mutual fund industry's assets undermanagement (AUM) have gone past the Rs 10 trillion (US$ 166.37 billion) mark in May, 2014. The AUM ofthe Indian mutual fund industry rose to Rs 10.11 trillion (US$ 168.19 billion) in May from Rs 9.45 trillion(US$ 157.21 billion) in April.

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    Government Initiatives

    In an effort to enable banks to provide greater choice in insurance products through their branches, a proposalcould be made which will allow banks to act as corporate agents and tie up with multiple insurers. A committee setup by the Finance Ministry of India is likely to suggest this model as an alternative to the broking model.The Reserve Bank of India (RBI) has simplified the rules for credit to exporters. Exporters can now receive long-term advance credit from banks for up to 10 years to service their contracts. They have to have a satisfactoryrecord of three years to get payments from banks, who can adjust the payments against future exports.The RBI has enabled foreign investors, including foreign portfolio investors (FPIs) and non-resident Indians (NRIs),to invest up to 26 per cent in insurance and related activities via the automatic route. "Effective from February 4,2014, foreign investment by way of FDI, investment by FIIs/FPIs and NRIs up to 26 per cent under automatic routeshall be permitted in insurance sector," as per the RBI.

    Road Ahead

    India is among the world's top 10 economies, driven by its strong banking and insurance sectors. The country isexpected to become the fifth largest banking sector in the world by 2020, as per a joint report by KPMG-CII. Thereport anticipates bank credit to increase at a compound annual growth rate (CAGR) of 17 per cent in the mediumterm which will lead to better credit penetration. Life Insurance Council, the industry body of life insurers in India,has also estimated a CAGR of 12-15 per cent over the next few years for the segment.

    Investor breakup Mutual Fund AUMs

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    Segment-wise breakup for Non-life Total HNWI liquid assets

    Insurance premiums

    Insurance Sector in India

    Introduction

    With 36 crore policies, India's life insurance sector is the biggest in the world. The sector consists of 52 insurancecompanies, of which 24 are in life insurance business and 28 in non-life. The life insurance industry in the countryis projected to increase at a compound annual growth rate (CAGR) of 12-15 per cent in the next five years. Theindustry plans to hike penetration levels to five per cent by 2020, and has the potential to top the US$ 1 trillionmark over the next seven years.The optimistic outlook is helped to a large degree by the Government of India's efforts to strengthen the sector.The Union Cabinet in July approved a proposal to relax foreign direct investment (FDI) limit in the domesticinsurance sector to 49 per cent from 26 per cent, signaling the government's intent to draw capital and investmentinto the sector.

    Market size

    The total market size of the insurance sector in India was US$ 66.4 billion in FY 13. It is projected to touch US$ 350-400 billion by 2020.India was ranked 10 th among 147 countries in the life insurance business in FY 13, with a share of 2.03 per cent.The life insurance premium market expanded at a CAGR of 16.6 per cent from US$ 11.5 billion to US$ 53.3 billionduring FY 03-13. The non-life insurance premium market also grew at a CAGR of 15.4 per cent in the same period,from US$ 3.1 billion to US$ 13.1 billion.Digital@Insurance-20X By 2020, by Boston Consulting Group (BCG) and Google India forecasts that insurance salesfrom online channels will grow 20 times from present day sales by 2020, and overall internet influenced sales willtouch Rs 300,000-400,000 crore (US$ 49.63-66.18 billion).Investment corpus in India's pension sector is projected to cross US$ 1 trillion by 2025, following the passage of

    the Pension Fund Regulatory and Development Authority (PFRDA) Act 2013, as per a joint report by CII-EYon Pensions Business in India.

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    Key Investments

    The following are some of the major investments and developments in the Indian insurance sector:IGATE Corporation has bagged its largest multi-year deal ever, worth US $200 million, in the second quarter (April-June) of 2014. "IGATE has signed a multi-year, platform-based contract with CNA Financial, which is America's

    eighth largest insurance company to design, implement and manage claim and policy holder administration ofCNA's long-term care (LTC) business," as per an official.Export Credit Guarantee Corporation of India Ltd (ECGC) has signed a memorandum of understanding (MoU) onco-operation with the Export Credit Insurance Agencies (ECA) of BRICS countries. The MoU will help strengthencollaboration among BRICS countries' ECA by setting up a framework of co-operation. This will help to support andpromote international trade between BRICS countries.Indian insurance companies are expected to spend Rs 117 billion (US$ 1.93 billion) on IT products and services in2014, an increase of a 5 per cent from 2013, as per Gartner Inc. The forecast takes into account expenditures ofinsurers on internal IT (including personnel), software, hardware, external IT services and telecommunications.Also, insurance companies in India are likely to spend Rs 4.1 billion (US$ 67.84 million) on mobile devices in 2014,an increase of 35 per cent from 2013.Kotak Mahindra Old Mutual Life Insurance Ltd has launched Kotak Assured Income Accelerator, a plan that takesinto account the ever-increasing cost of living by paying an increasing annual guaranteed income in the payoutphase. The product also gives the insured the convenience of three different payment and payout terms to suittheir different needs.Future Generali India Life Insurance Company Ltd has launched Care Plus Plan, a pure term insurance plan. FutureGenerali Care Plus is a simple protection plan, which offers financial security to the family at affordable rates. Theplan provides two options - Future Generali Care Plus Classic Option for cover up to Rs 2,500,000 (US$ 411,366.51)and Future Generali Care Plus Premier Option for cover of Rs 2,500,000 (US$ 411,366.51) and beyond.General insurance companies are starting to cover pre-hospitalisation expenses such as out-patient departmentand wellness services, apart from the standard hospitalisation expenses. Additionally, these companies areoffering several other features such as Worldwide Emergency Cover, disease-specific covers, health maintenancebenefits, value-added services in the form of discounts, etc.

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    Government Initiatives

    The Union Budget 201 4-15 increased the FDI limit in insurance to 49 per cent. The increase in the FDI limit couldhelp the insurance industry in two ways. One, this could help companies access capital more easily and, two, itcould act as a trigger for listing of insurance players, which will offer a better benchmark to value these companies.

    In a bid to facilitate banks to provide greater choice in insurance products through their branches, a proposal couldbe made which will allow banks to act as corporate agents and tie up with multiple insurers. A committeeestablished by the Finance Ministry of India is likely to suggest this model as an alternative to the broking model .

    Life Insurance density Market share of major Companies in

    Term of total life insurance premium collected

    Break up-of non-life insurance Growth in life insurance premiumsMarket in India

    Road Ahead

    The future of India's insurance sector looks good, driven by the country's favourable demographic, greaterawareness, supportive government which enacts policies that improve business, customer-centric products, andpractices that give businesses the best environment to grow. India's insurable population is anticipated to touch 75crore in 2020, with life expectancy reaching 74 years. Life insurance is projected to comprise 35 per cent of totalsavings by the end of this decade, compared to 26 per cent in 2009-10.

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    Indian Telecom Industry Brief Introduction

    Telecom services have been recognised the world over as an important tool for socio-economic development of anation. It is one of the prime support services needed for rapid growth and modernisation of various sectors of theeconomy. India is currently the worlds second -largest telecommunications market and has registered exceptionalgrowth in the past few years. The reasons for growth of the telecom sector in India are reform measures by theGovernment of India, active participation of the private sector, and wireless technology.The National Telecom Policy 2012 (NTP-2012) was announced with the objective to maximise public good byfacilitating reliable, secure and affordable telecommunication as well as broadband services in India. This alongwith the deregulation of foreign direct investment (FDI) norms have made the telecommunications sector one ofthe fastest growing and a top five employment opportunity generator in the country. The telecommunicationssector attracted FDI to the tune of US$ 14,163.01 million in the period April 2000 March 2014.

    Market Size

    Indias GSM operators added 2.58 million rural subscribers in April 2014, taking the total to 297.16 million. Also,Cellular Operators Authority of Indias (COAI) data suggests that the overall GSM subscriber base increased by 4.97million in April 2014 taking the total GSM subscriber base to 726.90 million customers.The COAI data also suggests that telecom provider Bharti Airtel provided the most number of customers in themonth of April, about 990,000 new subscribers followed by Vodafone and Idea Cellular.It has been predicted by Ericsson that India's mobile subscriber base will grow from 795 million in 2013 to 1145million subscribers by 2020.Data traffic powered by third-generation (3G) services grew at 146 per cent in India in 2013, higher than the globalaverage, according to an MBit Index study by Nokia Siemens Networks (NSN).With Bharti Airtel becoming the second largest telecommunications provider in Nigeria and Tata Communicationsentering into strategic partnerships with countries such as Australia, Germany, Austria and Malaysia, it can be

    observed that Indian telecommunication providers are doing quite well in the global market.

    Investments

    The telecommunications sector in India is rapidly growing and due to its potential, there has been a number ofinvestments in the recent past. Some of the notable few are as follows:

    Aircel, in a move to expand its retail footprint in India, plans to set up 200 more XPRESS stores in thecountry, thereby taking the total number of these franchisee-owned, franchisee-operated model XPRESSstores to 500 by the middle of 2015.

    Reliance Jio Infocomm has signed deals with Ascend Telecom Infrastructure and Tower Vision to sharetheir towers. Tower Vision has a portfolio of 8,400 towers while Ascend Telecom has 4,250. These dealswill help the telecom unit of Reliance Industries to roll out its much awaited high speed data and voiceservices sooner and at a lower cost across India.

    Vodafone India has extended its Project Samridhi to Karnal in rural Haryana, in a bid to boost sales andprovide employment opportunity to women in the region. Under the project, Vodafone has appointed100 women, to sell e-top-ups and prepaid recharges.

    Reliance Communications (RCom) has entered into inter-circle roaming partnerships with Aircel and TataTeleservices Ltd to offer 3G services on a pan- India basis. This agreement will enable RComs GSMcustomers to access 3G services while on roaming even outside its network.

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    Tata Communications has entered into strategic partnerships with NEXTDC in Australia, Interxion inGermany and Austria, and Pacific Link Telecom in Malaysia. These partnerships will help the company toscale up data centre footprints in newer geographies.

    Vodafone Business Services (VBS) launched managed video conferencing service for enterprises to offeran experience of world class virtual face-to-face-like interaction with various participants anytime,anywhere. The service offers a seamless conferencing experience and is independent of device andnetwork boundaries .

    Government Initiatives

    The Government of India has taken several initiatives to boost the telecommunications sector in India. Some of therecent notable initiatives are as follows:

    The Government of India has planned to establish a nearly 1,200-km direct subsea optic fibre cable linkbetween the Indian mainland and Andaman and Nicobar Islands to improve telecom connectivity in thisstrategically located archipelago.

    The Ministry of Communication and Information Technology is planning to extend basic mobile coverage,including voice calling, in far-flung areas of eight northeastern states, at an estimated cost of over Rs5,000 crore (US$ 843.5 million).

    The Department of Telecom (DoT) has planned to set up an application development centre with anoutlay of Rs 1,000 crore (US$ 168.54 million) over a three-year period. The move aims to generate incomefor the Universal Services Obligation (USO) fund in addition to the revenue share received from telecomoperators.

    The Department of Space (DoS) plans to waive satellite bandwidth charges payable by Bharat Sanchar

    Nigam Ltd (BSNL) to sustain the state-run telecommunication operations in the Andaman and Nicobar,Lakshadweep archipelagos and strategic border regions across the northeastern states.

    A top-level team from DoT has been sent to participate in a global convention in Israel to showcase Indiaas a world-class networks gear manufacturing hub. The team has been sent to showcase India's telecomgear manufacturing abilities and policies, in a bid to boost bilateral trade.

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    Composite of Telephone subscribers in India Wireless and wireline revenue in India

    Telephone subscribers in India Wireless market shares in India

    Road Ahead

    To propel the Indian economy forward, the government is using the telecom industry as an effective channel toreach and serve its citizens. The NTP-2012 has targeted 100 per cent tele-density and 600 million broadbandconnections by 2020. It has visualised doubling the current telecom capacity and increasing its reach to 95 per centof India while providing broadband level of internet capability.DoT is promoting a vision of green telecom by which it plans to convert 50 per cent of urban and 30 per cent ofrural towers to renewable energy. Various policy initiatives by the Indian government have led to a completetransformation of the industry in the last decade. It has achieved a phenomenal growth during the last few yearsand is poised to grow further. It has also been speculated that this sector will generate about 4.1 million additional jobs by 2020.

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    Cumulative FDI Inflows

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    Media and Entertainment Industry Sector of India

    Brief Introduction

    The Indian media and entertainment (M&E) industry is full of potential and has a tremendous impact on thecountrys economy. As per a FICCIKPMG report, Indias M&E industry reaches 161 million TV households; 94,067newspapers; about 2000 multiplexes; and 214 million internet users, of which 130 million access the Internet ontheir mobile phones.The industry grows with each passing day and plays a significant role in creating awareness on many issues thatimpact the masses. Indias populat ion is over 1.2 billion. These numbers give the M&E industry in India atremendous opportunity for growth. A few years ago, the idea of reaching and engaging the countys populationseemed improbable. That scenario has completely changed today and the current industry is armed with digitaltechnologies, modern mobile devices, penetration of broadband internet and digital cinema, and considerablebacking from the Central Government .

    Market Size

    Indias M&E industry registered a growth of 12 per cent in 201 3 and touched Rs 91,800 crore (US$ 15.27 billion).The industry has the potential to grow at 14.2 per cent to more than Rs 1.78 trillion (US$ 29.61 billion) in the nextfour years, as per a report by FICCI KPMG.The television industry in India, which was estimated at Rs 41,720 crore (US$ 6.94 billion) in 2013, is projected toincrease at a compound annual growth rate (CAGR) of 16.2 per cent over 2013 18, to reach Rs 88,500 crore (US$14.72 billion) by 2018.With an estimated market size of US$ 5 billion, India is the 14th biggest advertising market globally, as per thelatest edition of the Gunn Report. Digital advertising is also expected to witness a CAGR of 27.7 per cent by 2018.

    Media and Entertainment of India

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    Investments

    The foreign direct investment (FDI) inflows in information and broadcasting (I&B) sector (including print media)during April 2000 to March 2014 stood at US$ 3,712.72 million, as per the data released by Department of

    Industrial Policy and Promotion (DIPP).The following are some of the major investments and developments in the M&E sector:Infosys has entered into collaboration with telecom company Orange to offer Internet TV to its customers. In astatement, the company said that it will create a portfolio of interactive TV apps on the Orange Live-box Play. Theapps will be powered by Infosys Digitize Edge, an integrated digital content monetisation platform. Also, Infosyswill use this cloud-based platform to facilitate Orange to provide a range of lifestyle-centric video and contextualover-the-top (OTT) services through its TV apps to improve viewer experience.Vodafone India has entered into collaboration with Disney Indias Interactive business to bring about games andapplications for both smart and feature phone s. Our association with Vodafone is a step forward in our strategicrelationship with them and creates an additional destination for exciting games an d apps for their users, as per Mr Sameer Ganapathy, Vice President and Head, Interactive, Disney India.Zee Entertainment Enterprises Ltd will soon launch Zindagi, an entertainment channel featuring syndicatedcontent from Pakistan. While the first set of content will be sourced from Pakistan, the company is also activelysourcing content from various geographies such as Turkey, Latin America, and Egypt, as per Mr Punit Goenka, MDand CEO, Zee Entertainment Enterprises Ltd.San Francisco-based digital music services company Rdio signed an agreement to acquire Pune-based musicstreaming service, Dhingana, in M arch 2014. India is a tremendously vibrant market for music and culture andone of the largest and most important in the world," as per Mr Anthony Bay, CEO, Rdio.Guardian Corporation will establish a Dinosaur Park, which will be among Indias largest ind oor theme parks withmore than 23 attractions. Its been over two decades since India became a part of the global economy, but we stilllack good entertainment destinations. We want to contribute in filling this gap by offering the design anddevelopment services for amusement parks, theme parks and museums, said Mr Manish Sabade, Chairman,Guardian Corporation.

    Government InitiativesNon-news channels, as per Mr Bimal Julka, Secretary, Ministry of I & B, Government of India. The CabinetCommittee on Economic Affairs (CCEA) has given the go-ahead for the proposal of the Ministry of I&B with regardto the 12th Five- Year Plan scheme of All India Radio (AIR) and Doordarshan Broadcasting Infrastructure andNetwork Development at a cost of Rs 3,500 crore (US$ 582.34 million). The two primary components of theproposal are the continuing schemes of the 11th Five-Year Plan and new schemes of the 12th Five-Year Plan. Aspart of the 11th Plan scheme, the capacity of Doordarshan's Direct to Home (DTH) is being increased to 97channels from 59 channels. During the 12th Five-Year Plan, the capacity is expected to further increase to 250channels.The Indian and Canadian governments signed an audio-visual co-production deal in February 2014. The deal wouldhelp producers from both India and Canada to harness their artistic, technical, creative, financial and marketing resources for co-productions and, subsequently, lead to exchange of culture and art among the two countries.Further, the Centre has given the nod for licences to 45 new news and entertainment channels in the country.Among those who have secured the licenses include established names such as Sony, Star, Viacom and Zee.Currently, there are 350 broadcasters which cater to 780 c hannels. We want more competition and we wanted toopen it up for the public. So far, we have approved the licences of 45 new channels. Its a mix of both news and

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    Road Ahead

    Indias M&E industry will continue to bank on the digital area in future. With a growing internet user base of over200 million, the industrys potential to generate revenue is vast. In 2013, telecom companies started focusing ondata as a way to generating revenue. Also, advertising agencies competed with each other to acquire in the social

    media and digital domains. These developments suggest a bright future for the M&E industry in the country.It is also time for the M&E sector to start looking at opportunities outside India. Africa and the Middle East are twoof the fastest growing M&E markets, and Indian M&E companies would do well to explore these regions.Exchange Rate Used: INR 1 = US$ 0.0166 as on June 27, 2014

    Transportation (Railways, Roads & Other Transport)

    Railways sector of India

    Introduction

    The Indian Railways is among the biggest in the world. It plays a major role in looking after the transportationneeds of the country, while also bringing together the diverse geographies and helping promote nationalintegration. The railway network is ideal for long-distance travel and movement of bulk commodities, being anenergy efficient and economic mode of transport.With a total route network of about 64,600 km spread across 7,146 stations, with 19,000 trains operating theroutes every day, India's railway network is recognized as one of the largest railway systems in the world undera single management.Urbanisation is driving passenger growth in the country. Consequently, the Government of India has focused oninvesting on railway infrastructure by relaxing norms and making investor-friendly policies. It is moving swiftly tofacilitate foreign direct investment (FDI) in railways to improve infrastructure for freight and high-speed trains.Presently, private sector companies are looking to invest in rail projects, a development which is helped largely by

    the government's approval of a policy in 2012, which enabled private ownership of some railway lines .

    Market size

    The total approximate earnings of the Indian Railways on originating basis during FY 14 were Rs 140,485.02 crore(US$ 23.38 billion) compared to Rs 121,831.65 crore (US$ 20.28 billion) during FY 13. Earnings stood at Rs12,064.46 crore (US$ 2.01 billion) in April 2014 as against Rs 11,010.98 crore (US$ 1.83 billion) during the sameperiod in 2013, an increase of 9.57 per cent.The total goods earnings during FY 14 were Rs 94,925.02 crore (US$ 15.8 billion) as against Rs 82,852.54 crore (US$13.79 billion) in FY 13. Earnings stood at Rs 8,204 crore (US$ 1.36 billion) the month of April 2014 as against Rs7,624 crore (US$ 1.26 billion) in April 2013.The total approximate numbers of passengers booked during April 2014 were 685.85 million and the totalpassenger revenue earnings during the same period stood at Rs 3,406.76 crore (US$ 567.07 million).In the periodFY 07-13, revenues from the passenger segment expanded at a compound annual growth rate (CAGR) of 10.9 percent.

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    Investments

    The following are some of the major investments and developments in the Indian railways sector: The India Railways has decided to run premium trains on 36 new routes in an effort to cater to the

    summer rush as well as gain extra revenue. Through premium trains, the transporter will look to provide

    faster and comfortable travel to customers who are ready to pay a higher price. These trains will run oncorridors which lead to hill stations and religious places, such as Shimla, Jammu, Kathgodam,Mahabaleshwar and Tirupati, among others.

    Online railway ticket bookings almost trebled to reach 14.02 million units in March 2014, indicating thatpeople are increasingly adopting the digital medium to plan their travel. "The online booking of railwaytickets increased from 3.63 million in March 2013 to 14.02 million in March 2014, registering a year-on-year (y-o-y) growth of 286 per cent," according to the monthly tracker of Internet and Mobile Associationof India (IAMAI) and IMRB.

    The Metro rail link between Noida and Greater Noida has been given the go-ahead from the UrbanDevelopment Ministry. The 30 km link will cost around Rs 5,000 crore (US$ 832.25 million), withthe construction work expected to commence after a Memorandum of Understanding (MoU) is signedbetween the Noida Authority and the Delhi Metro Rail Corporation (DMRC).

    Steel Authority of India Ltd (SAIL) has won contracts for supplying over 117,000 tonnes of rails throughsuccessful bids for two global tenders floated by Rail Vikas Nigam Ltd (RVNL) for major upcomingpassenger rail line projects in India. The combined value of the contracts is over Rs 650 crore (US$ 108.18million).

    Commuters could be travelling in high-speed trains in India very soon, with the Indian Railways focusingon incorporating new technology to trains. The first high-speed rail is likely to connect Mumbai andAhmedabad, two of western India's most important financial hubs. The train is also expected to bringdown travel time between these two cities to two hours, from the current eight hours. The Railways isalso trying to attain speeds of 160-200 km/hour on existing tracks.

    Freight earning of Indian Railways Revenue Breakup of Indian Railways bySegments

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    Passenger earning Indian Railways Gross Revenue of Indian Railways

    Government Initiatives

    The Railway Board is actively considering the implementation of the recommendations of the High Level Safety

    Review Committee (Kakodkar Committee). The 106 recommendations made by the Committee pertain to generalsafety matters, empowerment at working level, organizational structure, vacancies in critical safety category,shortage of critical safety spares, human resource development with focus on education and training research andsafety architecture, among others.The Union Cabinet has given the go-ahead for establishing a new rail coach manufacturing unit at Kolar, Karnataka.The unit will produce 500 coaches per annum at an anticipated cost of Rs 1,460.92 crore (US$ 243.14 million)excluding the cost of land, with active participation of the Karnataka government. The Ministry of Railways willprovide 50 per cent of the finances with the Government of Karnataka providing land, free of cost, and the rest 50per cent of the project completion cost with escalation.The Asian Development Bank (ADB) and the Indian government signed loan agreements worth about US$ 605million for three separate projects, earlier this year. The projects will aim to improve rail services, power and roadsin the country. To enhance rail services along some of the most critical freight and passenger transport routes, aUS$ 130 million loan has also been signed, which is part of the US$ 500million Railway Sector InvestmentProgramme approved by ADB in 2011.

    Road Ahead

    The already massive network of the Indian Railways is growing. To meet this demand, an outlay of US$ 95.6 billionhas been approved for the sector by the Planning Commission for the 12th Five-Year Plan. Freight traffic also lookslikely to increase with investments and active participation of private sector companies. Additionally, investmentsto the tune of US$ 42 billion are anticipated in metro rail networks in the country by 2020.

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    FREIGHT TRAFFIC PROJECTIONS ON DEDICATED FREIGHT CORRIDOR (IN MMT)

    Roads of India

    Introduction

    India possesses the second largest road network in the world. The 4.7 million km network transports over 60 percent of all goods in India and 85 per cent of the country's total passenger traffic. Road activity has progressivelyincreased over the years as connectivity between cities, towns and villages in the country has improved.This growth in automobiles and freight movement requires a road network good enough to carry the traffic. TheGovernment of India, perhaps seeing this need, has set aside 20 per cent of the total investment of US$ 1 trillionfor infrastructure during the 12th Five-Year Plan (2012-17), to develop the country's roads .

    Market size

    The value of roads and bridges infrastructure in India is anticipated to grow at a compound annual growth rate(CAGR) of 17.4 per cent over FY 12-17. The country's roads and bridges infrastructure was valued at US$ 6.9 billion

    in 2009 and is projected to touch US$ 19.2 billion by 2017.As on March 31, 2012, India had 2,409 public-private partnership (PPP) projects across the infrastructure sector, ofwhich 874 were for roads and highways. Road construction projects awarded to build-operate-transfer (BOT)companies recorded a CAGR of 17.1 per cent over FY 06-13.The financial outlay for road transport and highways grew at a CAGR of 19.4 per cent in the period FY 09-14. For FY14, the Planning Commission of India provided an outlay of US$ 6.9 billion for the road segment.

    Key Investments

    Some of the key investments and developments in the Indian roads sector are as follows:IRB Infrastructure Developers Ltd has received the Letter of Award from National Highways Authority of India

    (NHAI) for four laning of Yedeshi-Aurangabad section of NH-211 which totals about 190 km. The estimated cost ofthis toll project is Rs 3,200 crore (US$ 532.64 million) and the project will be undertaken on design, finance, build,operate and transfer (DFBOT) basis. The company has also bagged a Rs 2,300 crore (US$ 382.76 million) project forfour-laning of Kaithal-Rajasthan border section of NH-152/65 in Haryana. The construction period for the project is910 days.The Canada Pension Plan Investment Board (CPPIB) plans to invest about US$ 332 million in infrastructure projectsin India through an investment with Larsen & Toubro (L&T). The Toronto-based pension fund manager will initially

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    invest about US$ 166 million in L&T's unit, L&T Infrastructure Development Projects Ltd; it will invest an additionalUS$ 166 million within 12 months of the initial investment.Hindustan Construction Company Ltd (HCC) has bagged contracts worth Rs 726 crore (US$ 120.82 million). Onecontract is a Rs 433 crore (US$ 72.09 million) order from Bihar Rajya Pul Nirman Nigam to construct a 2.9 km four-lane bridge between Nasriganj and Daudnagar over the river Sone in Bihar. HCC also received orders totalling Rs293 crore (US$ 48.78 million) from its businesses in the water, nuclear and industrial segments.NHAI has started a portal where information related to all highway projects under PPP mode will be madeavailable. "NHAI proposes to place all information relating to projects taken up by them under private publicpartnership mode in the public domain to be available on a link - www.nhai.org.in ," as per an official statement.

    Government Initiatives

    The Indian government plans to set up a finance corporation with an amount of Rs 1 trillion (US$ 16.65 billion), incollaboration with Japanese investors, to fund projects in the road segment. The Japanese partners are expectedto have a 26 per cent stake with assured returns of nine per cent, as per a source of the roads ministry.The Government of India has approved road projects worth about Rs 40,000 crore, which include around Rs 20,000crore (US$ 3.33 billion) highway projects in Jammu & Kashmir (J&K), Rs 15,000 crore (US$ 2.49 billion) road-building projects in the Northeast, a Rs 6,000 crore (US$ 999.04 million) road network in Uttarakhand and therealignment of roads in Himachal Pradesh.The Ministry of Road transport and Highways and the Department of AIDS control, Ministry of Health and FamilyWelfare have signed a Memorandum of Understanding (MoU) with the objective to provide HIVpreventive services to transport sector workers, by spreading awareness about HIV/AIDS, encouraging behavioralchange, conducting health education, training and service delivery, etc.

    http://www.ibef.org/industry/www.nhai.org.inhttp://www.ibef.org/industry/www.nhai.org.inhttp://www.ibef.org/industry/www.nhai.org.inhttp://www.ibef.org/industry/www.nhai.org.in
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    Road Ahead

    India's rising population demands proper infrastructure. The Centre has helped in this regard through policies thathave attracted involvement from the private sector, which is now a key player in the progress of roadinfrastructure in India.

    The Indian Government plans to develop a total of 66,117 km of roads under different programmes such asNational Highways Development Project (NHDP), Special Accelerated Road Development Programme in North East(SARDP-NE) and Left Wing Extremism (LWE). It has set a target of building 30 km of road a day from 2016.Further, about two-thirds of NHDP road projects (ex-phase IV) have not been awarded as yet, thus offering amassive opportunity to private players in the coming years.

    Ports of india

    Introduction

    The Indian ports and shipping industry plays a crucial role in sustaining growth in the country's trade and

    commerce. India currently ranks 16th among the maritime countries, with a long coastline of about 7,517kilometers (km) with 13 major ports (12 government and one corporate) and about 200 non-major ports currentlyoperating on the western and eastern coasts of the country. According to the Ministry of Shipping, around 95 percent of India's trade by volume and 70 per cent by value happens through maritime transport.Driven by new manufacturing and power projects and higher cargo traffic at ports, the sector is poised forsignificant development. During 2013-14, India's major ports handled 555.50 million tonnes (MT) of cargo ascompared to 545.83 MT handled in 2012-13, registering a growth of 1.8 per cent.The State governments have realised the strong growth potential and the increasing need for robust portinfrastructure, and have consequently provided sops and a favourable investment climate which are attractinginvestments from private players into the sector.

    Market size

    Cargo traffic at Indian ports stood at 911.5 MT in FY 12 and is expected to touch 1,758 MT by FY 17. During Apriland May 2014, India's major ports handled 95.87 MT of cargo as against 91.48 MT handled during thecorresponding period last year, an increase of 4.8 per cent, according to statistics released by the Indian PortsAssociation (IPA).Of the major ports, Mormugao Port posted highest growth in traffic (24.48 per cent) during April and May 2014,followed by Mumbai Port (14.35 per cent), Kamarajar Port (13.90 per cent), V.O. Chidambaranar Port (13.67 percent) and Kolkata Dock System (12.36 per cent) as compared to the same period last year. In terms of volume,Kandla port led the pack with 15.31 MT of traffic handled followed by Paradip port at 11.73 MT during the sameperiod.

    In 2013-14, coal cargo traffic (thermal coal and coking coal) volumes rose by 20.6 per cent to 104.5 MT from 86.7MT a year ago. Among commodities, there was an increase of 25 per cent in handling of fertilisers in April 2014 incomparison to April 2013. Iron ore handling has also shown an increase of 16.8 per cent during the month.

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    Investments

    The Indian ports sector received foreign direct investment (FDI) worth US$ 1,635.40 million between April 2000and May 2014, according to the Department of Industrial Policy and Promotion (DIPP), Ministry of Commerce and

    Industry.The ports sector in India awarded 30 projects in 2013-14 entailing an investment of over Rs 20,000 crore (US$ 3.32billion), marking a threefold increase over the preceding year.The following are some of the major investments and developments in the Indian ports sector:

    Adani Ports & Special Economic Zone (APSEZ) has executed a definitive agreement with L&T InfrastructureDevelopment Projects Ltd and Tata Steel to acquire 100 per cent stake in the Dhamra Port Company Ltd(DPCL) for Rs 5,500 crore (US$ 915.17 million).

    The Jawaharlal Nehru Port Trust (JNPT) and the Port of Singapore Authority (PSA) have signed aconcession agreement for the Port's fourth container terminal worth Rs 8,000 crore (US$ 1.33 billion). Itcurrently operates container terminals in Kolkata, Tuticorin and Chennai ports, with a total capacity of 2million twenty-foot equivalent units (TEUs). The fourth container terminal would have a capacity of 4.8million TEUs.

    Paradip port plans to set up hybrid cargo terminals - captive-cum-common user facility - as part of itsexpansion plans. Paradip will be the first government port to offer this facility and will provide privateinvestors the flexibility to ensure optimum unitisation of the port capacity.

    L&T Shipbuilding Ltd is diversifying its cargo handling capacity at Katupalli Port to include automobiles andoil products in addition to container handling. Originally, the Katupalli port planned to handle a total of 25MT of cargo, of which 24 MT was containerised cargo and the rest steel and project cargo.

    Government Initiatives

    The government has allowed FDI of up to 100 per cent under the automatic route for projects related to theconstruction and maintenance of ports and harbours. A 10-year tax holiday has been given to enterprises engagedin the business of developing, maintaining and operating ports, inland waterways and inland ports.The Minister for Road Transport, Highways and Shipping Mr Nitin Gadkari said that his ministry will coordinatewith other ministries of Environment & Forests, Tourism, Power and Water Resources, River Development andGanga Rejuvenation for development of transport and tourism along the river Ganga.The Cochin Steamer Agents Association (CSAA) will take the lead to improve the cargo throughput by organizingmarketing initiatives in the hinterland in association with the port management, terminal operator and variousother stakeholders. The Association has plans to improve the business through Kochi by attracting more cargo viabusiness interactive meetings. A 20 per cent growth target in container volume has been fixed for 2014-15.

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    The National Maritime Agenda 2010-2020 is an initiative of the Ministry of Shipping to outline the framework forthe development of the port sector. The agenda also suggests policy-related initiatives to improve the operatingefficiency and competitiveness of Indian ports.

    Road Ahead

    Increasing investments and cargo traffic point to a healthy outlook for port support services. These include

    operation and maintenance (O&M) services such as pilotage, harbouring and provision of marine assets like bargesand dredgers. The Planning Commission of India in its 12th Five Year Plan expects a total investment of Rs 180,626crore (US$ 30.05 billion) in the ports sector.Through its Maritime Agenda 2010-2020, the Ministry of Shipping has set a target capacity of over 3,130 MT by2020, largely through private sector participation. More than 50 per cent of this capacity is expected to be createdat non-major ports.Visakhapatnam port looks forward to a bright year in 2014-15, as several development projects are on the verge ofcompletion, and the port expects to handle not less than 65 MT of cargo during the year, according to Mr GVLSatya Kumar, Deputy Chairman, Visakhapatnam Port Trust.

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    Cargo trafic at Non- Profit major ports Indias external trade flows

    Cargo trafic at major ports Containers trafic at major ports

    Tourism & Hospitality Industry in India

    Introduction

    The tourism and hospitality industry is one of the largest segments under the services sector of the Indianeconomy. Tourism in India is a key growth driver and a significant source of foreign exchange earnings. In India, thesector's direct contribution to gross domestic product (GDP) is expected to grow at 7.8 per cent per annum duringthe period 2013-2023.The tourism sector in India is flourishing due to an increase in foreign tourist arrivals (FTA) and a larger number ofIndians travelling to domestic destinations. According to statistics available with the World Travel and TourismCouncil (WTTC), revenues gained from domestic tourism rose by 5.1 per cent in 2013 and is expected to increaseby 8.2 per cent this year. Hotels are also an extremely important component of the tourism industry. The Indian

    hospitality sector has been growing at a cumulative annual growth rate of 14 per cent every year, addingsignificant amount of foreign exchange to the economy.The role of the Indian government, which has provided policy and infrastructural support, has been instrumental inthe growth and development of the industry. The tourism policy of the government aims at speedyimplementation of tourism projects, development of integrated tourism circuits, special capacity building in thehospitality sector and new marketing strategies.

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    Market size

    The total market size of the tourism and hospitality industry in India stood at US$ 117.7 billion in 2011 and isanticipated to touch US$ 418.9 billion by 2022.FTAs during the period January-June 2014 stood at 3.54 million as compared to FTAs of 3.36 million during the

    corresponding period of 2013, registering a growth of 4.5 per cent. FTAs during June 2014 were 492,000 ascompared to 451,000 during June 2013, a growth of 11.5 per cent.Foreign exchange earnings (FEE) during January-June 2014 stood at Rs 56,760 crore (US$ 9.44 billion)as comparedto FEEs of Rs 51,587 crore(US$ 8.58 billion)during the same period last year, registering a growth of 17.9 per cent.FEEs during June 2014 were Rs 8,458 crore (US$ 1.41billion).The number of tourists availing the tourist Visa on Arrival (VOA) scheme during January-June 2014 have recorded agrowth of 28.1 percent. During the period, a total number of 11,953 VOAs have been issued as compared to 9,328VOAs during the corresponding period of 2013.

    Investments

    The foreign direct investment (FDI) inflows in hotel and tourism sector during the period April 2000 March 2014stood at US$ 7,348.09 million, as per the data released by Department of Industrial Policy and Promotion (DIPP).The following are some of the major investments and developments in the Indian tourism and hospitality sector:

    Government Initiatives

    The Ministry of Tourism has launched a web-based Public Delivery System to ease the process of filing applicationsby the travel trade service providers seeking recognition from the Ministry, and also to bring in transparency ingranting the approvals. All the applications will now be examined, processed and approved within 45 days fromthe receipt of completed applications.

    www.tripigator.com , a travel planning engine, was launched in Delhi in partnership with Incredible Indiaof India's largest integrated travel company Thomas Cook's human resources and staffing arm Ikya Groupplans to buy Hofincons InfoTech and Industrial Services. The deal is estimated to be valued around Rs 75-100 crores (US$ 12.47-16.63 million).

    Hyatt has announced the opening of Hyatt Raipur, its sixth Hyatt-branded property in India. "We aredelighted to introduce the first Hyatt-branded hotel to Raipur. Hyatt hotels are intimate, upscale hotelsthat offer authentic hospitality in a vibrant environment," as per Mr Pablo Graf, Senior Vice President -Operations, Hyatt Hotels & Resorts, South West Asia.

    Lemon Tree Hotels plans to invest Rs 1,000 crore (US$ 166.35 million) to ramp up room capacity from2,800 to 8,000 across the country by the end of 2017. "Our ramp-up will include rooms in our upscalebrand Lemon Tree Premier, mid-scale brand Lemon Tree Hotels and economy brand Red Fox," said MrSumant Jaidka, COO, Lemon Tree Hotels.

    Oberoi Realty plans to bring iconic luxury brand Ritz-Carlton to Mumbai. The American brand hotel isbeing planned in Worli and is expected to come up by 2016 at a cost of Rs 750 crore(US$ 124.75million).

    http://www.tripigator.com/http://www.tripigator.com/http://www.tripigator.com/
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    Movenpick Hotels and Resorts has signed a management agreement to operate a new hotel in Kochi, itsthird property in India. The hotel will be owned by ITMA Hotels India Pvt Ltd, an associate company ofJomer Properties and Investments.

    Ministry of Tourism, on May 5, 2014. The website instantly generates personalised travel itineraries with fewerinputs and significantly reduces users' efforts by replacing 10 tabs with one tab.The Ministry has also launched a campaign 'Clean India' to sensitise all sections of the society on the importance ofcleanliness and hygiene in public places, particularly monuments and tourist destinations. The campaign is a blendof persuasion, education, training, demonstration and sensitisation of all sections of the society.The Ministry of Tourism has been making efforts to develop quality tourism infrastructure at tourist destinationsand circuits in the country. It has sanctioned Rs 4,090.31 crore (US$ 680.52 million) for a total number of 1,226tourism projects, which includes projects related to Product/Infrastructure Development for Destination andCircuits (PIDDC), Human Resource Development (HRD), Fairs and Festivals, and Adventure and Rural Tourism forinfrastructure augmentation .

    Road Ahead

    India is projected to be number one for growth globally in the wellness tourism sector in the next five years,clocking over 20 per cent gains annually through 2017, according to a study conducted by SRI International.The government's decision to introduce the electronic visa facility (e-Visa) will give a much needed boost toinbound travel in India. Enforcing the electronic travel authorisation (ETA) before the next tourism season, whichstarts in November, will result in a clear jump of at least 15 per cent, and this is only the start, as per Mr MadhavanMenon, Managing Director, Thomas Cook India.

    Expected share of Tourists by expenditure Direct contribution of tourism and

    hospitality to GDP

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    Expected Segment wise revenu share Tourisms total contrbution to GDP

    IT And ITeS

    Introduction

    The information technology (IT) and information technology enabled services (ITeS) industry has been one of thekey driving forces fuelling India's economic growth.The industry has not only transformed India's image on the global platform, but also fuelled economic growth byenergising the higher education sector (especially in engineering and computer science). It has employed almost10 million Indians and hence, has contributed a lot to social transformation in the country.Furthermore, Indian firms, across all other sectors, largely depend on the IT & ITeS service providers to make theirbusiness processes efficient and streamlined. The Indian manufacturing sector has the highest IT spendingfollowed by automotive, chemicals and consumer products industries.Indian organisations are turning to IT to help them grow business in the current economic environment. IT is seen

    as a change enabler and a source of business value for organisations by 85 per cent of the respondents, accordingto a study by VMware.The Indian IT-business process outsourcing (BPO) sector, including the domestic and exports segments, continue togrow from strength to strength, witnessing high levels of activity both onshore as well as offshore. The companiescontinue to move up the value-chain to offer higher end research and analytics services to their clients.

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    Market size

    The growth in the Indian IT industry is expected to be around 30 per cent and the overall sales are projected totouch US$ 17 billion in FY 15, according to Manufacturers' Association of Information Technology (MAIT).The Indian IT infrastructure market - comprising server, storage and networking equipment - is expected to growby four per cent in 2014 to touch US$ 1.9 billion, according to Gartner.The IT services market in India is expected to grow at the rate of 8.4 per cent in 2014 to Rs 476,356 million (US$7.88 billion), according to International Data Corporation (IDC).Indian insurance companies plan to spend Rs 117 billion (US$ 1.93 billion) on IT products and services in 2014, a5 per cent increase from 2013, as per Gartner.Indian enterprises are enhancing their IT security operations capabilities across departments. The Indian marketfor security infrastructure and services is expected to grow from US$ 989 million this year to US$ 1.4 billion by2017, as per Gartner.

    Investment

    Indian IT's core competencies and strengths have placed it on the international canvas, attracting investmentsfrom major countries.According to data released by the Department of Industrial Policy and Promotion (DIPP), thecomputer software and hardware sector attracted foreign direct investment (FDI) worth Rs 60,503.21 crore (US$10.01 billion) between April 2000 and June 2014.Some of the major investments in the Indian IT and ITeS sector are as follows:

    Tata Communications plans to invest more than US$ 200 million to double its data centre capacity in Indiato 1,000,000 square feet over three years.

    Wipro has bagged a US$ 1.2 billion outsourcing deal from Canadian utilities major ATCO. As part of thedeal, Wipro will take over the IT subsidiary of ATCO, ATCO I-Tek, in an all-cash deal worth US$ 195 million.

    L&T Technology Services has bought 74 per cent equity stake in Thales Software India Pvt Ltd, tostrengthen its avionics business. This collaboration will enhance L&T's expertise in high-end avionics

    software. The Technopark-Technology Business Incubator plans to set up 'OpeniSpace', an open innovation space

    on its campus, for innovators and young student entrepreneurs. The 'OpeniSpace' start-up space willprovide plug-and-play facilities with 4 to 12 seats along with Wi-Fi internet connectivity for youngentrepreneurs.

    Mphasis has announced the launch of an e-Surveillance and Power Efficiency Solution 'ProTecht', inpartnership with Delta Power Solutions. The partnership will enable Mphasis Payment Managed Services(MPMS), to offer the most comprehensive single window solution for ATM security and power efficiencyinnovation across the ATM industry.

    Apax Partners has bought a 1.5 per cent stake worth Rs 57.84 crore (US$ 9.56 million) in softwareproducts and services provider Persistent Systems in a public market transaction.

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    Government Initiatives

    The Government of India played a key role with public funding of a large, well-trained pool of engineers andmanagement personnel who could forge the Indian IT industry.The Central Government and the respective state governments are expected to collectively spend US$ 6.4 billionon IT products and services in 2014, an increase of 4.3 per cent over 2013, according to a study by Gartner.Some of the major initiatives taken by the government to promote IT and ITeS sector in India are as follows:

    The Government of India plans to reduce the requirement of the built up area from 50,000 square metresto 20,000 square metres and capital conditions for FDI from US$ 10 million to US$ 5 million fordevelopment of smart cities. It has allocated a sum of Rs 7,060 crore (US$ 1.16 billion) in the current fiscalfor the project of developing 'one hundred Smart Cities'. The Government of India also plans to launch apan India programme 'Digital India' with an outlay of Rs 500 crore (US$ 82.71 million).

    The government has pledged to support the growth of domestic information technology capabilities inboth hardware and software focused on enabling the timely delivery of citizen services and creatingnew jobs opportunities, especially in rural areas.

    India plans to set up industrial parks in the pharmaceutical and information technology (IT) sectors inChina to strengthen India-China trade and investment ties.

    The Government of India will develop new manufacturing clusters for electronic goods in eight cities aspart of its agenda to boost manufacturing, according to Mr Ravi Shankar Prasad, Union Minister for

    Communications and Information Technology, Government of India. More than 20 small and medium enterprises (SMEs) in the IT sector have recently received land allotmentletters from the Government of Punjab to set up their units with an investment of Rs 500 crore (US$ 82.71million).

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    Road Ahead

    Globalisation has had a profound impact in shaping the Indian IT industry with India capturing a sizeable chunk ofthe global market for technology sourcing and business services. Over the years, the growth drivers for this sectorhave been the verticals of manufacturing, telecommunication, insurance, banking, finance and, of late, the

    fledgling retail revolution. As the new scenario unfolds, it is getting clear that the future growth of IT and ITeS willbe fuelled by the verticals of climate change, mobile applications, healthcare, energy efficiency and sustainableenergy. Traditional business strongholds will make way for new geographies, there would be new customers andmore and more of SMEs will go for IT application and services.Demand from emerging countries is expected to show strong growth going forward. Tax holidays are todayextended to the IT sector for STPI and SEZs. Further, the country is providing procedural ease and single windowclearance for setting up facilities.

    Market size of IT Industry of India Sector-Wise breakup of export revenue

    Domestic IT market by customer segment Domestic revenue from IT and BPM

    Comparision Bettween Primary, Secondary and Tertiary Sectors

    Year Primary Sector Secondary Sector Tertiary Sector

    1950-60 55.3 14.8 29.81960-70 47.6 19.6 32.81970-80 42.8 21.3 35.91980-90 37.3 22.3 40.3

    1990-2000 30.9 23.3 45.72000-2010 21.8 24.5 53.72010-2014 15.7 27.4 56.9

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    Conclusion :

    India has the second fastest growing services sector (Tertiary sector) in the world with a compound annual growthrate at 9 per cent, just below China's 10.9 per cent, during 2001 to 2012, by Economic Survey.

    Among the world's top 15 countries in terms of GDP, India ranked 10th in terms of overall GDP and 12th in termsof services GDP in 2012 .

    India has the second fastest growing services sector with CAGR at 9 per cent, just below China's 10.9 per cent,during the last 11-year period from 2001 to 2012, by Economic Survey.

    It said that services share in world GDP was 65.9 per cent but its share in employment was only 44 per cent in2012.

    In India, the services sector had a high share in income at 56.9 per cent in 2012 with a lower share of 28.1 per centin employment, it added.

    In 2013-14 the growth rate of the services sector at 6.8 per cent is marginally lower than in 2012-13. This is due todeceleration in the growth rate of the combined category of trade, hotels, restaurants, transport, storage andcommunications.

    Some services like software and telecom were big ticket items that gave India a brand image in services.

    Indications of revival in the world GDP and trade growth in general and of developed countries in particular, couldhelp in revival of the tourism and shipping sectors.

    Further India need to revamp its port services as it does not have world class facilities.

    Third-generation ships are not able to enter the harbour and goods have to be offloaded outside in smaller ships ,adding to costs. Its immediate focus should be on building world class ports providing world class services, byEconomic Survey.

    Proposal has been initiated by Indian Railways, for making suitable changes in the existing FDI policy in order toallow foreign investment in railways, to foster creation of world class rail infrastructure.

    The proposal envisages allowing FDI in all areas of the rail sector except railway operations. Even in railwayoperations, FDI is proposed in PPP projects, for suburban corridors, high speed train systems, and dedicated freightlines, by Economy Survey.

    While privatization of railways has been successful in some countries like Japan, it has failed in some others likethe UK.

    So this proposal needs to be examined carefully and quickly to allow privatization/ FDI in areas where it is feasible,by Economic Survey.

    Source: - The Times of India

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