TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS...

23
V4.2017 1 TERMS OF BUSINESS AGREEMENT This Terms of Business Agreement (the “Agreement”) and any supplements or notices issued by FFA (Dubai) Limited (as defined below) governs all investment business and financial services to which FFA (Dubai) Limited will provide to its Clients. This Agreement contains legally binding terms of business and so it is in your interest to read it carefully. If there is anything in this Agreement that you do not understand please contact us as soon as possible. The terms and conditions on which we will provide you with investment business and financial services are the following: SECTION 1 GENERAL TERMS AND CONDITIONS 1. Interpretation In this Agreement the following terms shall have the following meaning assigned to them here below: “Client” means the person or persons or company or the legal entity entering into this Agreement with FFA (Dubai) Limited, in the event more than one person is a Client (Joint Account), reference to the “Client” shall include the plural. “Professional Client” means the person or persons entering into this agreement that is (are) determined to be eligible Professional Client(s) of FFA (Dubai) Limited as defined in Chapter (2) of the Conduct of Business Module of the Dubai Financial Services Authority (“DFSA”) Rulebook and in this Terms of Business. “Individual Account Holder” means an investor that is determined to be an eligible Professional Client and who holds solely and in his personal capacity an investment account with FFA (Dubai) Limited; “Eligible Joint Account Holders” means two investors that are determined to be eligible Professional Client who jointly and severally signs the terms of this Agreement and agree that each of them shall have authority over the joint account; “Partly Eligible Joint Account Holders” means two investors who jointly and severally signs the terms of this Agreement and agree that the Primary Account Holder, being determined to be eligible Professional Client, shall have the sole authority over the joint account; “FFA”, “We” , “us” or” ourselves” means FFA (Dubai) Limited, a Company that is limited by shares, a wholly owned subsidiary of FFA Private Bank S.A.L, formed and registered under the Laws of the Dubai International Financial Center (“DIFC”) and regulated by the Dubai Financial Services Authority (“DFSA”), under a DIFC license number CL0269 and having its registered office at the Dubai International Financial Center, Precinct Building 5, Level 4, office # 410, PO Box 506567, Dubai, UAE, Tel:+97143637470, Fax: +97143637471, www.ffadubai.com, its owners, successors, subsidiaries, correspondents, affiliates, agents, sub-contractors, associates or employees. “FFA Private Bank” means FFA Private Bank s.a.l., , a specialized bank registered in the Beirut commercial register under number 70256, regulated by the Central Bank of Lebanon (“BDL”), and listed on the Banks’ List under number /129/, and having its registered offices at One FFA Gate, Marfaa 128 Building, Foch Street, Beirut, Central District, PO Box 90-1283, Beirut, Lebanon, Tel: +961 1 985 195, Fax: + 961 1 985 193, www.ffaprivatebank.com). its successors, subsidiaries, affiliates or employees. “FFA Group” means a group of companies that is linked by a shareholding relationship, owned by FFA Private Bank S.A.L, a Specialized Bank incorporated in Lebanon and regulated by the Central Bank of Lebanon, having its offices at One FFA Gate, Marfaa 128 Building, Foch Street, Beirut, Central District, PO Box 90-1283, Beirut, Lebanon, Tel: +961 1 985 195, Fax: + 961 1 985 193, www.ffaprivatebank.com). “Investments” means all securities, including but not limited to monies, funds, stocks, options, bonds, notes, futures, certificates of deposit and other obligations, contracts or securities as defined under the Dubai Financial Services Authority Rules (“DFSA”). "Accounts" means the Securities Accounts(s) and the Cash Account(s) together with the sub-accounts related thereto or any subaccount of any description opened in the name or on behalf of the Client by FFA. “Cash Account(s)” or “Cash Components Account(s)” means the account(s) (or related sub-accounts) bearing the records of all cash items and operations including but not limited to cash deposits, receivable, revenues and proceeds from the sale or liquidation of Property Components, as well as cash collateral, margins, debts, loans and facilities. “Correspondent(s)” means the persons and/or entities, whether affiliated to FFA or not, FFA may be brought to deal with in the course of the execution of its Services rendered in the name, on behalf and for the account of the Client and expect for the purposes of this Agreement any person or entity FFA may be brought to deal with when acting as Introducing Broker “Financial Intermediation Services” or “Services” or “Transactions” means (i) the operations/transactions on various negotiable financial instruments or securities or fund units of every name, kind and description, in particular spot, term, future, option and swap transactions, and transactions on derivatives or structured financial instruments concerning all types of stocks, debt instruments, government bonds, and other bonds issued by public entities, financial and commercial papers, certificates of deposit, currencies, precious metals and commodities, (ii) portfolio management of financial instruments and all other securities; (iii) individual and joint custodian services, and (iv) in general all and any ancillary services and transactions including cash transactions initiated or operated to the effect of completing the above

Transcript of TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS...

Page 1: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 1

TERMS OF BUSINESS AGREEMENT This Terms of Business Agreement (the “Agreement”) and any supplements or notices issued by FFA (Dubai) Limited (as defined below) governs all investment business and financial services to which FFA (Dubai) Limited will provide to its Clients.

This Agreement contains legally binding terms of business and so it is in your interest to read it carefully. If there is anything in this Agreement that you do not understand please contact us as soon as possible. The terms and conditions on which we will provide you with investment business and financial services are the following:

SECTION 1 GENERAL TERMS AND CONDITIONS

1. Interpretation

In this Agreement the following terms shall have the following meaning assigned to them here below:

“Client” means the person or persons or company or the legal entity entering into this Agreement with FFA (Dubai) Limited, in the event more than one person is a Client (Joint Account), reference to the “Client” shall include the plural.

“Professional Client” means the person or persons entering into this agreement that is (are) determined to be eligible Professional Client(s) of FFA (Dubai) Limited as defined in Chapter (2) of the Conduct of Business Module of the Dubai Financial Services Authority (“DFSA”) Rulebook and in this Terms of Business.

“Individual Account Holder” means an investor that is determined to be an eligible Professional Client and who holds solely and in his personal capacity an investment account with FFA (Dubai) Limited;

“Eligible Joint Account Holders” means two investors that are determined to be eligible Professional Client who jointly and severally signs the terms of this Agreement and agree that each of them shall have authority over the joint account;

“Partly Eligible Joint Account Holders” means two investors who jointly and severally signs the terms of this Agreement and agree that the Primary Account Holder, being determined to be eligible Professional Client, shall have the sole authority over the joint account;

“FFA”, “We” , “us” or” ourselves” means FFA (Dubai) Limited, a Company that is limited by shares, a wholly owned subsidiary of FFA Private Bank S.A.L, formed and registered under the Laws of the Dubai International Financial Center (“DIFC”) and regulated by the Dubai Financial Services Authority (“DFSA”), under a DIFC license number CL0269 and having its registered office at the Dubai International Financial Center, Precinct Building 5, Level 4, office # 410, PO Box 506567, Dubai, UAE, Tel:+97143637470, Fax: +97143637471, www.ffadubai.com, its owners, successors, subsidiaries, correspondents, affiliates, agents, sub-contractors, associates or employees.

“FFA Private Bank” means FFA Private Bank s.a.l., , a specialized bank registered in the Beirut commercial register under number 70256, regulated by the Central Bank of Lebanon (“BDL”), and listed on the Banks’ List under number /129/, and having its registered offices at One FFA Gate, Marfaa 128 Building, Foch Street, Beirut, Central District, PO Box 90-1283, Beirut, Lebanon, Tel: +961 1 985 195, Fax: + 961 1 985 193, www.ffaprivatebank.com). its successors, subsidiaries, affiliates or employees.

“FFA Group” means a group of companies that is linked by a shareholding relationship, owned by FFA Private Bank S.A.L, a Specialized Bank incorporated in Lebanon and regulated by the Central Bank of Lebanon, having its offices at One FFA Gate, Marfaa 128 Building, Foch Street, Beirut, Central District, PO Box 90-1283, Beirut, Lebanon, Tel: +961 1 985 195, Fax: + 961 1 985 193, www.ffaprivatebank.com).

“Investments” means all securities, including but not limited to monies, funds, stocks, options, bonds, notes, futures, certificates of deposit and other obligations, contracts or securities as defined under the Dubai Financial Services Authority Rules (“DFSA”).

"Accounts" means the Securities Accounts(s) and the Cash Account(s) together with the sub-accounts related thereto or any subaccount of any description opened in the name or on behalf of the Client by FFA.

“Cash Account(s)” or “Cash Components Account(s)” means the account(s) (or related sub-accounts) bearing the records of all cash items and operations including but not limited to cash deposits, receivable, revenues and proceeds from the sale or liquidation of Property Components, as well as cash collateral, margins, debts, loans and facilities.

“Correspondent(s)” means the persons and/or entities, whether affiliated to FFA or not, FFA may be brought to deal with in the course of the execution of its Services rendered in the name, on behalf and for the account of the Client and expect for the purposes of this Agreement any person or entity FFA may be brought to deal with when acting as Introducing Broker

“Financial Intermediation Services” or “Services” or “Transactions” means (i) the operations/transactions on various negotiable financial instruments or securities or fund units of every name, kind and description, in particular spot, term, future, option and swap transactions, and transactions on derivatives or structured financial instruments concerning all types of stocks, debt instruments, government bonds, and other bonds issued by public entities, financial and commercial papers, certificates of deposit, currencies, precious metals and commodities, (ii) portfolio management of financial instruments and all other securities; (iii) individual and joint custodian services, and (iv) in general all and any ancillary services and transactions including cash transactions initiated or operated to the effect of completing the above

Page 2: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 2

“Introducing Broker” means FFA as and when it may be brought to render services limited to those of an introducing broker. When FFA acting as Introducing Broker introduces the Client to a third party, the Client shall, for all intents and purposes, deal directly with such third party.

“List of Charges and Prevailing Rates” means the fees, commissions, charges, disbursements and interest rates on any currency as adopted and applied by FFA at the date of execution of this Agreement. The Prevailing Rates may be amended from time to time by FFA and are made available to the Client at FFA’s Offices upon request.

“Property” or "Property Components” means all and any negotiable financial instruments or securities or fund units of every name, kind and description, in particular spot, term, future, options, swaps, derivatives, or structured financial instruments concerning all types of stocks, debt instruments, government bonds, and other bonds issued by public entities, financial and commercial papers, certificates of deposit, currencies, precious metals, and commodities.

“Securities Account(s)” means the account(s) (or related sub-accounts) bearing the records of the Transactions involving Property Components except for the components identified under or recorded in the Cash Account(s).

“Business Day” means a day specified as such in the relevant confirmation or, if no day is specified, a day which is an opening day and: (a) in relation to any day on which a payment is required, a day on which commercial banks effect confirmation or, if no place is specified, in the principal financial center for such currency; and (b) in relation to any day on which a delivery is required, a day on which commercial banks are open for business in the place specified in the relevant confirmation or, if no place is so specified, in the financial markets relevant to the delivery.

“General Credit Policies” means the lending and margin rules and procedures and the Prevailing Rates related thereto as adopted and applied by FFA at the date of execution of this Agreement. The General Credit & Margin Policies may be amended from time to time by FFA, and are made available to the Client at FFA’s offices upon request.

“Nominee” means a person or an organization in whose name a security is registered even though true ownership is held by another party.

Any reference to “you” or “they” shall bear the same meaning as the hereinbefore define term of ‘Professional Client”.

The reference to “Party” or collectively “Parties” shall each mean FFA (Dubai) Limited or the Client to this Agreement.

2. Scope of Financial Services Provided in and from the DIFC

2.1. In these Terms of Business it is understood that the role of FFA (Dubai) Limited is providing the following financial services (the Services) to Professional Clients in accordance with the Dubai Financial Services Authority (“DFSA”) rules and regulations:

1) Advising on Financial Products or Credit with respect to Certificates, Credit Facilities, Debentures, Futures, Options, Shares, Structured Products, Units, Warrants

2) Arranging Credit or Deals in Investments with respect to Certificates, Credit Facilities, Debentures, Futures, Options, Shares, Structured Products, Units, Warrants

3) Arranging Custody with respect to Certificates, Debentures, Futures, Options, Shares, Structured Products, Units, Warrants

4) Dealing in Investments as Principal (is limited to deals undertaken on a Matched Principal basis only) with respect to Shares, Debentures, Warrants, Certificates, Options, Units, Futures, Structured Products

5) Dealing in Investments As Agent with respect to Shares, Debentures, Warrants, Certificates, Options, Units, Futures, Structured Products

6) Providing Custody with respect to Shares, Debentures, Warrants, Certificates, Options, Units, Futures, Structured Products

7) Managing Assets with respect to Shares, Debentures, Warrants, Certificates, Options, Units, Futures, Structured Products

2.2. In addition, FFA (Dubai) Limited, from time to time, provide its Clients with Financial Promotions or marketing material relating to financial products or financial services that FFA (Dubai) Limited considers may be of interest to the Client or which may be requested by Client.

3. Client Classification and Re-classification

3.1. It is understood that the role of FFA (Dubai) Limited is providing the Services to Professional Clients in accordance with the DFSA rules and regulations Chapter (2) of the Conduct of Business Module. In line with these rules, FFA is required to classify its Clients as one of the following Professional Client Criteria based on the information and documents provided by the Client from time to time:

1) Assessed Professional Client;

2) Deemed Professional Client/Market Counterparty; or

3) Service-based Professional Client.

Page 3: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 3

3.2. The Client hereby declares and undertakes to provide FFA in writing with any change or any modification affecting directly or indirectly the current classification.

3.3. If the Client, in his dealings with FFA, is acting as agent on behalf of an underlying principal, FFA shall treat the Client (and not the underlying principal) as its client for the purposes of the DFSA rules and regulations, even where the Client has disclosed or identified the underlying principal to FFA.

3.4. It is understood that FFA (Dubai) Limited is not licensed to deal with Retail Clients and accordingly, if a Client requests such categorisation, FFA (Dubai) Limited will no longer be able to offer or provide its Services or act for the Client.

3.5. Professional Clients (as defined under 3.1) and Market Counterparties are not be afforded the retail customer protections and compensation rights that may generally be available in the DIFC or in other jurisdictions.

3.6. In accordance with the provisions of the DFSA, FFA is required periodically to undertake a review of the appropriateness of the information it holds about its clients and the appropriateness of the Professional Client Classification of the Client with respect to the Services provided by FFA. If FFA becomes aware of any circumstances which would warrant any re-classification whether as a result of (i) a periodic review of information and documentation on file, (ii) the provision of a new Financial Service or the offer of a new financial product, or (iii) notified by the Client to FFA.

3.7. For the purpose of clause 3.6, FFA may require further information, documents or confirmations form the Client in order to determine and apply the appropriate classification. By signing this Agreement, the Client agrees to provide FFA such further information, documents or confirmation as requested by FFA.

3.8. In the event that a re-classification would result in the Client being classified as a Retail Client, then FFA will be unable to to offer or provide its Services or act for the Client.

4. Offset and Unity of Accounts

The Client’s signature on this Agreement shall be deemed an authorization to offset and unite any or all of the Accounts held or that will be held by the Client with FFA.

5. Amendment and Waiver

Subject to valid reasons, FFA (Dubai) Limited reserves the right to amend from time to time the terms of this Agreement and will notify any of the Parties, in writing at least fourteen (14) days prior to any Services relating to the amended terms are provided, unless it is impracticable to do so. The Client continuous use of FFA (Dubai) Limited Services is an absolute and irrevocable confirmation of his acceptance of the changes made to these Terms of Business document.

6. Lien Provisions and Remedies

6.1. All Property Components held or purchased by or through FFA shall be subject to a lien in its favor for the discharge of all the Client’s indebtedness and any other obligations that the Client may owe to FFA, including but not limited to freeze orders, penalties and other remedies imposed by any authority, however and whenever arising from the Client transactions with or through FFA. Such property components may be held by FFA as security for the payment of any such obligations or indebtedness to FFA in any Account it maintains for the Client including any accounts in which the Client may have interest. In case FFA is required to settle any such indebtedness or obligation on the behalf of the Client, the Client hereby grants FFA the full authority to debit his Account(s) held with or through FFA in settlement thereof.

6.2. FFA is authorized without notice to the Client whenever it deems it advisable from time to time and without notice to the Client:

(i) To transfer interchangeably between any Accounts the Client holds with or through FFA any or all of the Property Components so held, without regard to whether FFA has in its possession or subject to its control other Property Components of the same kind and amount;

(ii) In the usual course of business, pledge, re-pledge, hypothecate for the amount the Client owes FFA and lend the same to FFA as broker or to others from time to time, separately or commingled with Property carried for other Clients, and FFA shall not be required to deliver to the Client the same Property but only Property of the same kind and amount;

6.3. FFA shall have the rights and remedies available to a secured creditor under any applicable law in addition to the rights and remedies provided for herein.

6.4. FFA may automatically sell all or part of the Property in the following cases:

(i) as determined by applicable laws and regulations in the DFSA or by regulations governing regulated markets where the Property is traded;

(ii) term transactions in order to recover all or part of the deficiency as may be required in any accounts or as to comply with margin payment requests; and

(iii) in the event FFA deems necessary to liquidate all or part of the Property so as to comply with the regulations of the DFSA.

Page 4: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 4

7. Payment of Indebtedness Upon Demand

7.1. The Client shall at all times be liable for the payment of any amount advanced, and debit balance, margin or other obligations owing in any of his Account(s) with FFA, and he shall be liable to FFA for any deficiency remaining in any such Account(s).

7.2. In the event of the liquidation thereof, in whole or in part, by FFA or the Client, the latter shall make payment of any such debit balance, obligation, deficiency, and indebtedness, including interest and commissions, upon demand and any costs of collection, including attorney’s fees if incurred by FFA.

7.3. Any unpaid amount shall automatically be subject to a penalty fee at the rate then applied by FFA, which shall be added to the applicable interest.

8. Joint Account

8.1. Joint Accounts shall be subject to the terms hereunder.

8.2. Any of the Co-holders of the Joint Account may operate said Account solely, and may by his sole signature close, pledge, and / or grant a proxy to a third party over said Account. FFA may accept any orders and instructions from each, and upon receipt of inconsistent instructions or account order, may suspend or terminate any Account.

8.3. In the event the balance of any Account becoming negative the Co-holders shall be deemed jointly and severally liable towards FFA. The latter may therefore request any of the Co-holders to pay any debt due to FFA or any part thereto, in accordance with the DFSA regulations.

8.4. FFA shall have the right to off-set and unite any of the Accounts held or that will be held by the Co-holders or any one of them with any of the Joint Accounts.

8.5. In the event of death of any co-owner of any joint account, the co-owners hereby agree that the survivor(s) shall be entitled to dispose of the account in its entirety and therefore expressly instruct FFA not to communicate any information to the heirs except as otherwise expressly provided for in the account opening agreement or otherwise through a court order.

9. Transaction Reports and Account Statements

9.1. We shall provide you with confirmation notes and monthly periodic statements in accordance with the DFSA Rules.

9.2. The books of FFA shall be deemed a final proof of any and all entries, accounts or balances related to the Services rendered under this Agreement.

9.3. Reports of settlements and statements of account shall be final and the Client waives any right to challenge its content if not objected in writing within twenty four (24) hours after such document(s) have been transmitted to him by mail or otherwise. However, FFA may at any time correct any statement to rectify any error therein which has been proved to its satisfaction or otherwise.

10. Fees, Commissions, Charges and Expenses

10.1. The Client agrees that all the Services rendered by FFA (Dubai) Limited are subject to a commission fee, and other fees. The Client acknowledges that FFA is entitled to debit his accounts with all expenses, commissions and fees due to FFA according to the List of Prevailing Rates at the date of such Services. To that effect, Client irrevocably authorises FFA to effect such deductions.

10.2. The Client acknowledges that it has reviewed and accepted the Prevailing Rates in effect at the date of execution of this Agreement.

10.3. The Client shall at all times be responsible for checking his Statements of Accounts for rates and commissions applied on his account(s). All fees, charges and Interest rates are subject to change at any moment according to market conditions without prior notice. The statements of accounts and reports of settlements shall be deemed an official notification of such changes to the Client. The Client acknowledges that his continuous use of FFA’s services shall be considered as final acknowledgement and acceptance of such changes.

10.4. The Client hereby acknowledges that if he does not receive reports of settlements and statements of account for any period, it is his responsibility to request such document(s) from FFA immediately.

11. Effect of Law or Rule Change

In the event any one or more of the provisions contained in this Agreement is for any reason be held to be invalid, illegal or unenforceable in any respect, such finding or holding shall only affect the provision(s) involved and the remainder of this Agreement and the application of all other provisions shall not be affected.

12. Termination

12.1. The provisions of this Agreement shall commence and enter into force at the date this Agreement is solely or jointly signed by the Client. The Agreement shall continue to be in effect unless either Party notifies the other of termination in writing at least seven (7) days prior to the termination being effected. The termination of the Agreement may take place without any penalties being incurred on any Party without prejudice to any outstanding or dues, transactions, rights and obligations which already exist.

Page 5: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 5

12.2. Transactions in progress at the date of termination shall be completed by FFA (Dubai) Limited as soon as reasonably practicable.

12.3. Either Party may terminate this Agreement without penalty forthwith upon serving a written notice to the other in accordance with 11.1, without prejudice to any outstanding/existing dues, transactions, rights and/or obligations. Any Transaction in progress at the date of termination shall be completed by FFA as soon as reasonably practicable. FFA is hereby authorized to reduce/withdraw from the Client’s account all fees, costs, charges, expenses and liabilities due by him at the termination date.

13. Compliance with Tax Regulations

13.1. The Client agrees to comply with the tax regulations in force as may be applicable in any jurisdiction to any services, earnings, and benefits. The Client acknowledges and understands that the Client and its tax advisor(s) remain solely responsible for the management of the Client's tax affairs.

13.2. The Client agrees to bear all taxes pertaining to the Services rendered by FFA under this Agreement. FFA is entitled to deduct any such taxes from the monies held in the Accounts by debiting the same.

13.3. The Client acknowledges that FFA shall have the right to withhold and retain at source such taxes, where and when it is required by any applicable laws, regulations or contractual obligation, and for the account of any tax authority.

13.4. Where FFA is bound by law, by regulation or by agreement, to provide information and/or documents pertaining to the Client to any tax authority, the Client hereby expressly authorizes FFA to provide such information and/or documents at its discretion to any tax authority, correspondent bank, financial institution and/or any member of FFA Group, relating to the Client, his Accounts, operations and relation with FFA Group, and for this purpose hereby expressly waives the data protection for these specific purposes. The Client hereby undertakes to provide FFA with any such required documents and/or information as may be required from time to time by FFA for these purposes and/or any tax authority.

13.5. The Client hereby recognizes that FFA does not and will not give tax advice, and as such cannot be held liable with respect to any tax law or regulation that might be applicable to the Client. The Client declares it will refer when needed to the relevant tax authority and/or tax experts or specialists and to act according to their advice and guidance.

14. Anti-Money Laundering Disclaimer

14.1. The Client agrees that FFA assumes no responsibility for the non-execution by FFA or by the Correspondent Bank of any payment order or any other banking operation which may result from the application of sanctions or embargo regulations.

14.2. FFA shall have the right to disclose any information under the money laundering rules and regulations, and, for this purpose, the Client hereby relieves FFA from the confidentiality obligation.

14.3. The Client also undertakes to provide FFA with all necessary information or data as may be required from time to time in this respect.

15. Credit Review

The Client agrees to authorize us to make an investigation of your personal and business credit if and when it is deemed necessary by us.

16. Closing the Account

FFA is entitled, at its sole discretion, at any time and for any reason, to close the Account without any prior written notice to the Client, provided the Client is subsequently notified of such Closing.

17. Exercise of Rights

Any negligence or delay by FFA to exercise any of its rights or prerogatives or measures agreed upon shall not be deemed a waiver of said right or prerogative or measure and shall not prevent FFA from exercising it in the future.

18. Specimen of Signature

No signature shall be recognized by FFA except for signatures contained in the Specimen of Signature deposited with FFA. Any amendment to such Specimen shall be notified in writing to FFA failing which, FFA shall not be held liable.

19. Orders and Instructions

19.1. Execution of Orders and/or Instructions

(i) Unless a power of attorney is duly executed and delivered to FFA in accordance with clause 19.4 hereunder, the Client Shall have the sole power to issue orders and/or instructions in connection with the Accounts. Orders and/or instructions to operate the Accounts and/or to complete Transactions on Business days shall be given to FFA in writing, by telephone, fax and/or any other form of electronic communication acceptable to FFA and only within FFA’s working hours as communicated to the Client. Instructions sent and / or received outside such working hours will be considered received the next Business Day. The Client understands and agrees that FFA may require written instructions or settlement confirmation from time to time. The Client further understands and agrees that FFA may act as principal or as agent to the effect of completing certain Transactions.

Page 6: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 6

(ii) Reports of settlement sent by FFA to the Client shall be deemed binding and a final proof of execution by FFA of the order and/or instruction. In the event FFA discovers that an error has occurred in reporting the settlement sent to the Client, FFA shall promptly notify the Client of such error with no liability whatsoever on FFA’s part.

(iii) For the protection of both FFA and the Client, and as a tool to correct misinterpretation, the Client agrees and recognizes that FFA is authorized at its sole discretion to monitor and/or to record any or all telephone conversations between FFA and the Client. The Client also acknowledges that FFA shall be entitled to make use of such monitoring or recordings as legal evidence before courts and other bodies if and when deemed appropriate by FFA.

(iv) FFA will not be liable for delays or errors in the transmission or execution of instructions or for any loss incurred due to the misuse of the Net Exchange Trading Software or any other electronic mean by the Client or any third party, or the breakdown or the failure of such available transmission or communication facilities, or any other cause that is not directly due to FFA willful misconduct or gross negligence.

(v) In the event the Client places an order or instructions which entails buying a given financial security denominated in a currency other than that which is available in the Client’s Accounts, the Client understands and agrees that it will bear any costs or loss incurred due to the foreign exchange price fluctuation in addition to the applicable commissions of foreign exchange transactions and the applicable interest charges in accordance with the General Credit & Margin Policies.

19.2. Non-execution of Orders and/or Instructions

FFA may refuse to complete the Client’s orders and/or instructions if:

(i) the Client’s orders and / or instructions do not comply with FFA’s Rules and Policies or in the event FFA considers at its discretion that legitimate grounds support a refusal.

(ii) The Client’s orders and/or instructions are not clear or are incomplete.

(iii) FFA or its Correspondents at its/their sole discretion consider that the Client’s orders and/or instructions do not comply with laws, regulations and practices applicable in the regulated markets where such orders and/or instructions must be executed.

(iv) FFA deems that the Client does not have the monies necessary to complete the Transaction(s).

(v) The Client’s trades order and/or instruction entails a request to trade on margin.

19.3. Cancellation of Orders

After transmitting an order or instruction, the Client may seek to cancel said order by one of the means listed in clause 19.1 (i) of this Agreement. As soon as practicable upon being informed of such request of cancellation, FFA shall make its best efforts to cancel the relevant order, but in no event shall FFA be held liable if the cancellation request is not successful.

19.4. The Client may appoint any person or entity who shall be authorized to forward to FFA any orders and/or instructions in the Client's name and for the Client's account after delivery to FFA of a power of attorney in a form and substance deemed satisfactory by FFA.

19.5. The Client represents and warrants to FFA as of the date of this Agreement, and as of the date of delivery of each order and/or instruction that:

(i) The Client has the requisite power and authority to execute this Agreement:

(ii) The Client is familiar with all the operations and transactions on Securities contemplated by the Client and has the necessary investment experience and knowledge required for the operations and transactions in Securities contemplated by the Client and shall advise FFA in writing of any changes in experience and investment objectives;

(iii) The Client shall comply with the DFSA and foreign regulations applicable to the Client or this Agreement. To this effect, the Client has fulfilled and will fulfill all acts, authorizations and conditions required by the laws of the Client’s domicile, nationality and place of residence in order to enable it or its representatives to enter into, exercise his rights and perform his obligations under any agreement or transaction with FFA and to ensure that its obligations are binding, legal and valid;

(iv) The Client shall promptly notify FFA upon becoming aware of the details of any administrative proceedings, arbitration, circumstance, event or litigation which are current, pending or threatened and which might, if adversely determined, have a material adverse effect on the financial condition of the Client or on the ability of the Client to fulfill its obligations towards FFA;

(v) In case a power of attorney is executed by the Client in favor of an individual or an entity in accordance with clause 19.4 of the Terms of Business Agreement, such power of attorney is valid, binding and compliant with all applicable rules and regulations. Further, the Client shall promptly inform FFA in the event of revocation or termination thereof;

(vi) The Client acknowledges that it has read, understood and taken independent accounting, legal and tax advice on the implications of this Agreement and it will do so for each and all agreements and Transactions that the Client may enter with, or request from FFA;

Page 7: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 7

(vii) In case the Client wishes to invest in certain collective investment schemes, funds and open-ended investment companies or to invest in certain structured products, FFA, for the purpose of acting on the Client’s behalf, may be required to complete formal subscription documentation which will contain various representations, statements, undertakings and warranties to be provided on the Client’s behalf and the Client hereby agrees for the giving of such representations, statements, undertakings and warranties and to be bound by them at all times.

20. User Names and Passwords

FFA may supply the Client, in the course of rendering certain Services, with a User Name and Password. In such an event, the Client will be subject to the following:

20.1. The User Name and Password is strictly personal and the Client shall take all the necessary arrangements to ensure the safekeeping of the User Name and Password at all time, at its entire responsibility.

20.2. The Client agrees that the User Name and Password is equivalent to its signature, and that all transactions bearing his User Name and Password will be deemed as being instructed by the Client and as such will be executed.

20.3. The Client is responsible for all transactions on his Account(s) resulting from the use of its User Name and Password. FFA has no responsibility whatsoever for the execution of any transaction with the User Name and Password by an unauthorized third party.

20.4. The Client must notify FFA in writing in the event of loss of the User Name and Password or its unauthorized disclosure to any third party. The Client shall remain liable for any transaction carried out over its Accounts until FFA acknowledges receipt of said notification from the Client.

20.5. FFA will not be held responsible for any transaction incurred over the Account(s) as a result of fraudulent activities, and the Client will always be liable for any transaction over its Account(s) as a result of such activities.

21. Headings of Clauses

The headings of clauses shall not have any legal effects as they have been put for reference and classification purposes.

22. Applicable Rules and Regulations

22.1. These Terms of Business shall be governed and construed in accordance with the rules and regulations of the DFSA. Any executions resulting from these Terms of Business are subject to the applicable laws that oversee the regulated financial services that are undertaken by FFA Private Bank S.A.L and / or FFA Group.

22.2. The Client is aware that transactions which are arranged by FFA (Dubai) Limited and cleared through FFA Private Bank S.A.L. and / or FFA Group or other principals may be governed by foreign laws in relating jurisdictions. The Client hereby declares accepting all risks in this respect and shall abide by and be subject to such foreign laws, regulations and jurisdictions.

23. Arbitration and Disputes Resolution

23.1. Any dispute between the parties hereto arising under, out of, in connection with, or in relation to this Agreement or the breach thereof which the parties cannot amicably settle between themselves, shall be finally settled in accordance with the laws of the United Arab Emirates, and shall be subject to the jurisdiction of the DIFC Courts.

23.2. Notwithstanding the foregoing, nothing in this Agreement shall be construed to prevent FFA as it deems necessary from seeking injunctive interim, conservatory or other relief or remedy in any court or tribunal to enforce any of the provisions of this Agreement pending resolution of the arbitration proceedings and any such application by FFA shall not be deemed to be an infringement or waiver of the arbitration clause above.

24. Entire Agreement

This Agreement and any existing or future attachment(s) thereto constitute the entire Agreement between the Parties and cancel and supersede all prior agreements and representations by either Party whether oral or written.

25. Notification

25.1. The Client agrees to be notified by fax, email, simple letter or registered letter or likewise. All said notifications are deemed for the purpose of the present agreement written notification.

25.2. It shall be deemed notification if the fax, the e-mail or the letters are respectively sent to any of the Client’s fax number, e-mail address or the Mailing Address indicated in the Customer Identification Form. Such addresses or numbers shall remain unchanged as long as the Client has not sent a letter with a proof of receipt notifying the change to FFA.

26. Parties Roles and Relationship

26.1. In these Terms of Business it is understood that the role of FFA (Dubai) Limited is providing the following services to Professional Clients in accordance with the DFSA rules and regulations:

1) Advising on Financial Products or Credit with respect to Certificates, Credit Facilities, Debentures, Futures, Options, Shares, Structured Products, Units, Warrants

Page 8: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 8

2) Arranging Credit or Deals in Investments with respect to Certificates, Credit Facilities, Debentures, Futures, Options, Shares, Structured Products, Units, Warrants

3) Arranging Custody with respect to Certificates, Debentures, Futures, Options, Shares, Structured Products, Units, Warrants

4) Dealing in Investments as Principal (is limited to deals undertaken on a Matched Principal basis only) with respect to Shares, Debentures, Warrants, Certificates, Options, Units, Futures, Structured Products

5) Dealing in Investments As Agent with respect to Shares, Debentures, Warrants, Certificates, Options, Units, Futures, Structured Products

6) Providing Custody with respect to Shares, Debentures, Warrants, Certificates, Options, Units, Futures, Structured Products

7) Managing Assets with respect to Shares, Debentures, Warrants, Certificates, Options, Units, Futures, Structured Products

26.2. The Client relationship with FFA Private Bank S.A.L. and /or FFA Group or any other principal to which FFA (Dubai) Limited acts as an agent, shall be subject to separate agreements and governed by applicable laws and regulations in their respective jurisdictions.

26.3. Eligible Joint Account Holders declare that:

1) They shall be liable jointly and severally with respect to the joint account subject to this Agreement. ;

2) That FFA (Dubai) Limited is authorised to follow the instructions of any of the Eligible Joint Account Holders in every respect concerning the joint account subject to this Agreement with FFA (Dubai) Limited, to deliver notices, reports or any other matter relating to the Services to any of the Account Holders,

26.4. Partly Eligible Joint Account Holders declare that:

1) They shall be liable jointly and severally with respect to the joint account subject to this Agreement;

2) That FFA (Dubai) Limited is authorised to follow the sole instructions of the Primarily Account Holders in every respect concerning the joint account subject to this Agreement with FFA (Dubai) Limited, to deliver notices, reports or any other matter relating to the Services to the Primarily Account Holders,

26.5. The Client hereby declares being aware of the risks related to the Services contemplated in this Terms of Business and accepting all the terms governing the relationship with the FFA (Dubai) Limited and therefore accepting, without any reservation, the following terms and conditions.

27. Exclusion of Liability

Under no circumstances FFA (Dubai) Limited shall be held liable for any loss suffered by the Client under or in connection with or as result of any Services performed under this Agreement unless such loss is a direct result of our gross negligence or willful misconduct.

28. Acknowledgement of Risks

28.1. All the Services which we carry out for the Client are based on professional guidance and our interpretation and analysis of the status of the Investments in their respective markets. We however, do not hold responsibility as to any losses resulting from such Services for reasons that are beyond our control.

28.2. The Client (singly and /or jointly) is fully aware that the Services contemplated in these Terms of Business are risky and that a part or the whole of your Investment(s) may be lost.

28.3. The Client (singly and /or jointly) nonetheless undertakes to pay all the fees, charges, interests, etc. irrespective of any losses.

28.4. Furthermore the Client (singly and /or jointly) confirms his consent to be considered and treated as a Professionals Client under the terms of the DFSA regulations and declare his experience and understanding of the financial markets and associated risks therein (excluding the ineligible Party in a Partly Eligible Joint Account Holders where the ineligible Party does not meet the criteria of a Professional Client as defined in the DFSA Regulations).

29. Complaints

All formal complaints must be addressed to the senior management of FFA (Dubai) Limited. All complaints will be dealt with in accordance with the DFSA Rules in a timely manner:

By Post: for the attention of: the Chief Executive Officer, FFA (Dubai) Limited, the Dubai International Financial Center, Gate Precinct, Building 5, Office 410, PO Box, 506567, Dubai, UAE, or By email: [email protected]

30. Suitability

The Client confirms that FFA (Dubai) Limited is not required to consider the suitability of any particular Investment when accepting instructions or orders from the Client in respect to Investments, unless in relation to a specific request for advice or recommendation, neither is it responsible for any loss or damage suffered by the Client as a result of such an advice or recommendation given or as a result of any order or instruction given in respect of any Investment.

Page 9: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 9

31. Conflict of Interest and Soft Dollar Policies

31.1. The Client acknowledge that if and when FFA (Dubai) Limited has or may have a conflict of interest; it will take reasonable steps to ensure conflict will not prejudice Client’s interests.

31.2. FFA (Dubai) Limited shall take reasonable steps to ensure disclosure of such potential conflict to the client in writing either generally or in relation to a specific transaction.

31.3. The Client acknowledge that if and when FFA (Dubai) Limited has entered into a Soft Commission Agreement, FFA (Dubai) Limited, shall make adequate and prior disclosure to the Client and shall take reasonable steps to ensure that such Agreement does not involve any potential for comparative price disadvantage to the Client.

32. Beneficiary

Unless otherwise provided for expressly in a separate form, the Client declares that it is the beneficiary of this Agreement.

33. Source of Assets

The Client declares that all the assets and rights routed through the Account are his own property and that he has acquired the same in a lawful and licit manner and that they do not result from any illegal act, in particular such acts specified in the UAE Federal Laws and the DFSA Regulations pertaining to Fighting Money Laundering. For this purpose, FFA may require further information, documents or confirmations form the Client in order to identify and verify the Source of Assets. By signing this Agreement, the Client hereby confirms his obligation to provide FFA such further information, documents or confirmation as requested by FFA.

SECTION 2 SPECIAL TERMS AND CONDITIONS A. FINANCIAL INTERMEDIATION A.1 GENERAL CONDITIONS 1. Scope of Services

1.1. FFA agrees to provide the Services on behalf, in the name and for the account of the Client in accordance with the “then and there” applicable laws and regulations as well as the terms and conditions set forth herein.

1.2. FFA further agrees to provide such additional and/or ancillary services under such terms and conditions as may be agreed from time to time.

2. Participation of FFA

The Client acknowledges and agrees that FFA may engage in transactions similar to the Transactions performed hereunder or otherwise may hold direct or indirect interests similar to those deriving from the Transactions. FFA shall not be required to disclose to the Client any information with regard to the above so long as, in FFA's sole discretion, the operations involved do not create a potential conflict of interest with the Client.

3. Marking Sell Orders Long or Short

3.1. When placing with FFA any sell order for a short account, the Client shall designate it as such and authorizes FFA to mark the order as being “short”. When placing with FFA any order for a long account, the Client shall designate it as such and authorizes FFA to mark the order as being “long”.

3.2. Any sell order which the Client shall designate as being for a long account is for Property which is owned by him and, if FFA is unable to deliver this Property from any account(s), the placing of the order will constitute the Client’s representation that the Property will be delivered as required and that he will reimburse FFA for any expenses incurred.

4. Account(s)

4.1. Account(s) Opening and Operation

(i) FFA is hereby authorized to open and maintain that number of Accounts to the effect of recording all and any Transactions on behalf, in the name and for the account of the Client.

(ii) FFA is hereby authorized to open, hold and maintain as many Accounts as may be required for the booking and recording of Transactions, activities and operations in accordance with FFA's chart of account and booking system to reflect the Transactions by nature, category, type etc.

4.2. Margin Requirements-Account(s)/Special Provisions

(i) Within the limits of applicable law and regulations and in compliance with FFA General Credit Policies, FFA may at its own discretion grant the Client short term loans and/or credit facilities and/or margins (the “Debtor Account(s)” or the “Margin Account(s)” as the context requires) in the amounts and currencies as per such terms acceptable to FFA to the effect of financing specific Transactions. If and when granted by FFA, the Debtor Account(s) or the Margin Account(s) shall be deemed requested and accepted by the Client.

Page 10: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 10

(ii) By signing this Agreement, the Client acknowledges that FFA, its successors and assignees shall be authorized in the usual course of business to lend, re-lend, hypothecate, re-hypothecate, pledge or re-pledge separately or together with the Property Components of others either to FFA itself or to others any Property Components which FFA may be carrying for the Client on margin.

This authorization shall apply to the Account(s) and shall remain in full force and effect until written notice of revocation is received by FFA.

(iii) The Client hereby warrants that he shall execute any pledge agreement should the same be required to comply with the provisions of DFSA Regulations and applicable laws.

(iv) FFA is authorized to take any steps or measures to the effect of securing any pledge it might take over the Client’s Property, including but not limited to informing the relevant issuing bodies or entities of such pledge arrangements.

(v) The Client undertakes to satisfy without delay and without need for demand by FFA, to perform such acts or execute such documents and/or agreements as may be necessary to implement the foregoing.

(vi) The Client acknowledges that FFA may at its discretion agree or suspend and settle any Debtor Account(s) and that such Account shall automatically bear an interest in FFA's favor.

(vii) The Client agrees to maintain in his Account(s) with FFA such positions and margins as required by all applicable, rules, regulations, procedures and customs, or as deemed necessary or advisable by FFA, or otherwise as required by FFA in its sole discretion, and where applicable, to satisfy any and all margin calls issued in connection with the Transactions.

(viii) However, if at any time FFA in its sole discretion deems necessary for its protection, FFA shall be authorized (a) to sell any or all Property Components in any Account(s) held with or through FFA, whether carried independently or jointly with others, (b) to buy or sell any or all Property Components which may be short in such Account(s), (c) to cancel any open orders and to close any or all outstanding contracts, all without demand for margin or additional margin, notice of sale or purchase, or other notice or advertisement, each of which is expressly waived. Any such sale or purchase may be made at FFA’s discretion on any exchange or other market where such business is usually transacted or at public auction or private sale. The Client shall immediately pay to FFA the debit balance resulting from such sale or purchase.

(ix) Any unpaid amount resulting from a request to pay under Article 4.2 (viii) or resulting from the debit balance as provided for under Article 4.2 (viii) here above shall be subject to interest at the rate determined in FFA’s Prevailing Rates plus a penalty fee at the then rate applied by FFA.

(x) FFA shall have the right to terminate and liquidate any Margin Account(s) as provided for under article /4.2 here above, at its option and the Client shall not hold FFA liable for any decision to liquidate or not.

(xi) The Client agrees to deposit and maintain, so as to comply with applicable laws and regulations, such margin as FFA in its sole discretion requires, and the Client undertakes to pay forthwith on demand any debtor balance due by the Client to FFA.

5. Client Money and Custody Related Services

5.1. The Client authorizes FFA to represent him and to act on his behalf and under his responsibility to the effect of:

(i) Receiving and/or collecting dividends, interests, proceeds and returns related to the Property; (ii) Subscribing to newly issued shares in the context of a capital increase provided the Client makes available the monies

necessary to the effect of the subscription; (iii) Assigning subscription rights in any capital increase; (iv) Exercising any other rights related to the Property and taking such decisions pertaining to specific operations such as,

without limitation Takeovers, Initial Public Offerings…etc

5.2. The Client authorizes FFA to commingle the Property held by FFA for the Client with other property held by FFA for other clients.

5.3. The performance by FFA of the additional services hereunder is subject to (and to the extent authorized by) the “then and there” applicable laws and regulations.

5.4. The Client hereby acknowledges that Client Money and Client’s Safe Custody Investments may be held in a jurisdiction outside the DIFC and the market practices, insolvency and legal regime in that jurisdiction may differ from the regime applicable in the DIFC.

5.5. The Client hereby acknowledges that he is subject to the protection conferred by the DFSA’s Client Money Provisions and as a consequence:

(i) this Money will be held separate from Money belonging to FFA; and (ii) in the event of FFA’s insolvency, winding up or other Distribution Event stipulated by the DFSA, the Client’s Money will be

subject to the DFSA’s Client Money Distribution Rules;

5.6. The Client hereby acknowledges that Client Investments is subject to the protections conferred by the Safe Custody Provisions.

5.7. The Client hereby acknowledges that Client Money and Client’s Safe Custody Investments may be held in a Client Account with a Third Part Agent within FFA Group.

Page 11: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 11

6. Nominee Agreement

6.1. The Client is aware that FFA, unless otherwise explicitly stated in the Client’s instruction, may be acting as Nominee when executing trades in the financial markets. Furthermore, the Client is aware that, in certain cases and/or in certain jurisdictions, such as but not limited to, when trading in Saudi Equities, a third party may be acting as nominee for Securities traded by FFA on behalf of the Client, with no liabilities whatsoever on FFA. FFA will act as an executor on behalf of the Client who confirms that such trades will be placed under its full responsibility.

6.2. The Client acknowledges that FFA’s consent to execute the trades with a third party acting as Nominee does not in any way constitute an investment advice to trade in Financial Markets or as an opinion on the suitability of such investments or trading to the Client’s financial and personal situation.

6.3. The Client understands that the counterparty risk in trading in Financial Markets through a third party acting as nominee can be substantial, and the Client hereby acknowledges that FFA has explained the risks associated with such trading and has provided an alternative mean of trading such as through p-notes issued by major international banks or directly under the Client’s shareholder number when applicable.

6.4. The Client hereby understands that FFA may not grant advances on Securities purchased under the Client’s shareholder number.

6.5. All services rendered under this Agreement are subject to a commission fee, and other fees that will be disclosed to the Client upon request.

6.6. The books of FFA shall be deemed a final proof of any and all entries, accounts or balances related to the Services rendered hereunder.

6.7. The Client acknowledges that FFA does not assume any responsibility with regards to managing, controlling and monitoring the third party acting as Nominee.

7. Interests, Fees, Charges and Commissions

7.1. Fees, Charges and Cost of Collection

The Client agrees that all the Services rendered by FFA (Dubai) Limited are subject to a commission fee, and other fees. The Client acknowledges that FFA is entitled to debit his accounts with all expenses, commissions and fees due to FFA according to the List of Prevailing Rates at the date of such Services. To that effect, Client irrevocably authorises FFA to effect such deductions. The Client acknowledges that he has reviewed and accepted the Prevailing Rates in effect at the date of execution of this Agreement

7.2. Payment of all amounts advanced and other debtor balances, together with the interest thereon, shall be made by the Client at any of FFA’s offices which act as the Client’s agent for the transmittal of such amounts and other debtor balances due to FFA.

7.3. The Client waives any right to challenge the commissions and a fee charged by FFA, except in case of gross error, and acknowledges that these commissions and fees will be reported in its statements of account.

7.4. Interest

The Client acknowledges that he has been informed of and accepts the General Credit Policies. The General Credit Policies may include the compounding on interest, adjustments and such other charges as FFA may make to cover its facilities, debtor balances and extra services. All amounts advanced and debtor balances shall be charged interest as per the FFA General Credit Policies in effect at the date of execution of this Agreement and at such rates as may be determined in FFA’s Prevailing Rates.

8. Liquidation and Covering Positions

8.1. FFA shall have the right (i) as per its General Credit Policies regarding margin maintenance requirements in existence at the time or (ii) if FFA in its discretion, considers it necessary for its protection to require additional collateral/margin or the liquidation of any account of the Client, or (iii) in the event a petition in bankruptcy, or (iv) if an appointment of a receiver is filed by or against the Client or (v) an attachment is levied against the Client Account(s) or (vi); in the event of the Client’s death; to sell any or all Property Components which may be short in such Account(s), to cancel any open orders and to close all and any outstanding contracts, all without demand for margin or additional margin, other notice or sale or purchase, or other notice of advertisement.

8.2. Any such sales or purchases may be made at FFA’s sole discretion on any exchange or other market where such business is usually transacted or at public auction or private sale, and FFA may be the purchaser for its own account. It is understood that a prior demand, or call, or prior notice of the time and place of such sale or purchase shall not be considered a waiver of FFA’s right to sell or buy without demand or notice as herein provided.

9. Liability

9.1. The Client understands and agrees that FFA is acting in the name, on behalf and for the account of the Client including as and when FFA is brought to deal with third parties and Correspondents.

9.2. FFA has no obligation to give advice with regard to the operations and transactions contemplated by the Client; and the written or oral advice with FFA’s employees may give the Client shall entail no liability whatsoever on FFA’s part. Each operation shall be entered

Page 12: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 12

into by the Client by virtue of its own judgement and the Client understand and acknowledges that it is free to follow or disregard any information, advice or recommendation provided by FFA either directly or in the form of a publication.

9.3. Exclusion of Liability

(i) FFA shall not be liable for any loss suffered by the Client under or in connection or as a result of any Services performed under this Agreement unless such loss is a direct consequence of FFA’s gross negligence or willful misconduct.

(ii) FFA shall not be deemed liable for the actions of any Correspondent including without limitation in the following cases:

Non-execution in whole or in part by the Correspondent of instructions as duly directed by FFA;

Erroneous execution of instructions by the Correspondent;

Alteration, loss or theft of the Property deposited with and held by the Correspondent;

The Correspondent is declared bankrupt or judicially liquidated or insolvent or is subject to collective procedures.

(iii) FFA’s Third Party Correspondents performing services in connection with this Agreement will act for FFA only as an independent contractor, not agent or employee, and FFA shall not be liable or responsible for any act or omission by such party.

(iv) The Client acknowledges that trading facilities are supported by computer-based component systems which are vulnerable. The Client will be exposed to risks associated with the system including the failure of hardware and software. The result of any system failure may be that the Instruction of the Client is either not executed according to its instructions or is not executed at all. The ability of the Client to recover certain losses may be limited to less than the amount of his total loss, and may be subject to limits on liability imposed on by the system provider, the market, the clearing house and/or member firms. The Client hereby releases FFA from any liability in respect thereof.

10. Risks

10.1. The Client declares that he is fully aware of the risks implied in the Transactions contemplated in this Agreement in particular those attached to options, futures contacts, short selling and trading securities on margin, and Forex transactions, leveraged transactions and operations on derivatives and that the Client may be exposed to losses exceeding the size of his investment and that FFA is entitled to its fees, commissions and interests irrespective of the results of the Transactions undertaken by FFA for the Client’s account.

10.2. The Client authorizes FFA to sign on his behalf the Risk Declaration as may be required from time to time by a Correspondent during the continuance of this Agreement. The Client acknowledges that he shall be bound by such Risk Declaration.

A.2 SPECIAL CONDITIONS 1. Options Trading Risk Statement

1.1. The Client understands that the risk of loss in trading options can be substantial, and that:

(1) Options may be speculative and the sale of uncovered calls and puts are the most speculative.

(2) The Client may sustain a total loss of the funds deposited with FFA to buy or sell options or to establish or maintain a position in the options market. If the Client trades on margin and the market moves against his positions, he may be called upon by FFA to deposit a substantial amount of additional margin funds on short notice in order to maintain his positions. If the Client does not provide the required funds within the prescribed time period, his position may be liquidated by FFA at a loss and the Client will be liable for any resulting deficit in his Account(s).

(3) Placing contingency orders will not necessary limit the Client’s losses to intended amounts since market conditions may make it impossible to execute such orders.

(4) A “Spread” position may not be less risky than a simple “long” or “short” position.

(5) The high degree of leverage that is often obtainable in options trading because of the small margin requirements can work against the Client as well as for him. The use of leverage can lead to large losses.

1.2. The Client hereby acknowledges that FFA has explained to him the risks of option trading and has advised him that he should carefully consider whether options trading especially uncovered calls, puts and index options, are suitable for him in light of his financial condition and investment goals. Should Client choose to trade options, it will be because he believes such trading is suitable for him. The Client understands that this brief statement cannot cover all elements of risk and other significant aspects of trading in options, and that it will be incumbent upon him to carefully consider all potential options’ trades made in his Account(s). FFA is authorized to rely on this statement in order to ensure itself that the Client fully understands the risks associated with trading options.

2. Futures, CFDs and Leveraged Trading

In consideration of FFA carrying one or more of the Client’s futures, Contracts for Differences (CFDs) and other leveraged trading accounts, whether directly or acting as the Client’s Introducing Broker, the Client agrees to the following with respect to any of his Accounts:

Page 13: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 13

(1) All transactions for the Client’s Account(s) shall be subject to the regulations of all applicable local, foreign, federal and state laws and self-regulatory agencies including but not limited to the various exchanges and the constitutions, rules and customs, as the same may be constituted from time to time, of the exchange or market (and its clearing house, if any) where executed. FFA shall not be reliable to the Client as a result of any action taken to comply with any such constitution, by-law, rule, resolution, regulation, custom, usage, ruling, interpretation, act or statute. FFA’s failure to comply with these rules and regulations in the handling of the Client’s Account(s) does not constitute a breach of this Agreement and does not relieve the Client of its obligations under the Agreement. The Client also agrees not to exceed the position limits set by FFA, its Correspondents or any federal or self-regulating agency as well as limits established by exchanges.

(2) The Client acknowledges FFA’s right to limit and/or reduce the number of open positions, which the Client may maintain or acquire through FFA at any time.

(3) The Client understands an investigation may be made pertaining to its credit standing. If such investigation is conducted, the Client shall have the right to make written request within a reasonable period of time for complete and accurate disclosure of the nature and scope of such investigation.

(4) The Client affirms that it is fully aware of and thoroughly understands the risks of leveraged trading, and agrees that: Leveraged and futures trading is an extremely risky form of investment and is only suitable for individuals and institutions capable of handling the potential losses it entails. The funds in such accounts may be completely lost if the position(s) held in said accounts experiences a small swing in value. An account could lose more than the equity it contains. Given the possibility of losing the Client’s entire investment, such leveraged trading should only be conducted with risk capital funds, such as losses would not significantly affect the Client’s financial position.

Page 14: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 14

ORDERS EXECUTION POLICY 1. Scope

1.1. Subject to the DFSA Laws and Regulations, this Orders Execution Policy (“the Policy”) does not apply with respect to any Transaction which FFA undertakes with a Market Counterparty, or is an Execution-only Transaction, where FFA was given an order to execute on behalf of a Client.

1.2. FFA shall when executing transactions on your behalf comply with this Policy and you consent to such Policy as it is amended and updated from time to time. For further details, our Policy is available at www.ffadubai.com.

2. Execution Factors

2.1. FFA owes the client a duty of best execution when it execute orders on his/her behalf. In considering how the best possible result for the Client’s order might be achieved, FFA shall take a number of factors into account, including price, direct costs and indirect costs, speed, likelihood of execution and settlement arrangements, size, nature of the order, timing of a Client’s order or any other considerations that could affect decisions on when, where and how to trade.

2.2. In determining the relative importance of these factors, FFA shall use its own commercial experience and judgment, together with the size and nature of the order, the characteristics of the financial instruments to which the order relates, as well as the possible execution venues to which that order can be directed.

2.3. In general, FFA shall regard price as the most important of these factors for obtaining the best possible result. However, there may from time to time be circumstances for some clients, particular instruments or markets, where other factors may be deemed to have a higher priority.

3. Execution Venues

3.1. In establishing this Policy, FFA has identified a variety of different execution venues and entities that it intends to use, as it considers that these enable it to obtain the best possible result on a consistent basis when executing orders on behalf of Clients.

3.2. FFA may transmit the order to another entity (including FFA entities) for execution. In such cases, FFA may determine itself the ultimate execution venue by accessing specific execution venues through such third parties.

3.3. FFA may be the execution venue and act as principal to the effect of completing certain transactions, including on financial instruments admitted to trading on a regulated market. By signing the Terms of Business Agreement (account opening document), the client has provided a prior express consent to this effect.

3.4. Contracts and financial instruments which are not traded on an exchange, including but not limited to foreign exchange transactions and financial contracts for difference (CFDs) shall be executed exclusively via a bilateral transaction with FFA.

3.5. Where FFA is trading with one of its Clients as principal, it will take reasonable steps to ensure that the price is the best available price for the Client taking into account the condition of the market and the Client must receive, when FFA is buying, a higher price than the best bid price, and, if FFA is selling, the Client must pay a lower price than the best ask price.

3.6. Where FFA interposes between the Client and another counterparty in order to facilitate a transaction in such a way that it is never exposed to market risk throughout the execution of the transaction and where the transaction is concluded at a price where FFA makes no profit or loss, any mark-up or mark-down shall be disclosed to the Client, in addition to other fees and commissions.

4. Exceptions to the duty of best execution

4.1. Where the client, at his request, is offered with a quote and accepts it, by phone or through a routing/ Direct Market Access connection, orders executed by FFA are excluded from this Order Execution Policy as the Client takes direct responsibility for their execution.

4.2. Where FFA is provided with specific instructions in relation to the execution of an order, FFA shall execute the order in accordance with those specific instructions which may prevent it from taking the steps set out in this Policy to obtain the best result in respect of those elements covered by those instructions.

5. Reports of Settlements and order monitoring

5.1. FFA is authorized at it sole discretion to monitor and/or record any or all orders given to FFA by telephone.

5.2. Where FFA is dealing with the Client as principal, or dealing on behalf of the Client as agent, reports of settlement (contract notes) sent by FFA to the Client shall be deemed a final proof of execution by FFA of the Client's order, and FFA shall not provide the Client with any report from external execution venues or entities.

5.3. Where FFA, acting as an introducing broker, is arranging a deal on behalf of the Client to be executed by a third party financial institution and where the Client’s account is held by the third party financial institution, FFA shall request the said third party financial institution to send directly the reports of settlement (contract notes) to the Client.

Page 15: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 15

6. Monitoring and Review

6.1. FFA shall act in accordance with this policy, given the available resources and on a best effort basis, in order to achieve the best outcome for the Client. Nevertheless, FFA does not guarantee that, and is not under the obligation to, obtain the best possible result for each individual order.

6.2. FFA shall monitor regularly its order execution arrangements, as well as the quality of both its execution and that of third parties to whom it has passed orders. Such review shall enable FFA to identify and implement changes to its policy and execution arrangements as necessary. Clients shall be advised of any material change to FFA's Execution Policy if and when deemed necessary by FFA.

Page 16: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 16

DATA PROTECTION AND CONFIDENTIALITY AGREEMENT

The Data Protection and Confidentiality Agreement (the “Agreement”) sets out the terms and conditions pursuant to which FFA (Dubai) Limited may collect, handle, disclose, use or otherwise process Client’s non-public personal information in accordance with the Data Protection Law, DIFC Law No.1 of 2007 (as amended by Data Protection Law Amendment Law (DIFC Law No. 5 of 2012)) and Data Protection Regulations and amendments to the Law and Regulations applicable in the Dubai International Financial Centre.

1. Defined Terms

In this Agreement the following terms shall have the following meaning assigned to them here below:

“Personal Data” means any non-public personal information collected directly from the Data Subject including but not limited to full name, date & place of birth, license details, entity structure and activities, nationality, address, contact details, social security number, passport copies, evidence of address, employment details and financial information such as assets, source of funds and wealth, income information, portfolio and accounts.

“Data Subject”, “you”, means the person or persons that is/are determined to be eligible Professional Client(s) of FFA (Dubai) Limited as defined under the Dubai Financial Services Authority Rules (“DFSA”).

“Data Controller”, means FFA (Dubai) Limited, alone or jointly with others determines the purposes and means of the Processing of Personal Data.

“Processing”, means any operation or set of operations which is performed upon Personal Data, whether or not by automatic means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction.

“Governing Law”, the “Law”, means the Data Protection Law, DIFC Law No.1 of 2007 (as amended by Data Protection Law Amendment Law (DIFC Law No. 5 of 2012)) and Data Protection Regulations and amendments to the Law and Regulations applicable in the Dubai International Financial Centre. The Law is meant to apply to persons and businesses operating within the DIFC.

“Recipient”, means any person to whom Personal Data is disclosed, whether a Third Party or not; however, authorities which may receive Personal Data in the framework of a particular inquiry shall not be regarded as Recipients.

“DIFC”, means the Dubai International Financial Center.

“DFSA”, means the Dubai Financial Services Authority.

“DIFCA”, means the DIFC Authority as established under Dubai Law.

“Court”, means the DIFC Court as established under Dubai Law.

“FFA”, “We” , “us”, or ”ourselves”, means FFA (Dubai) Limited, a company that is limited by shares, a wholly owned subsidiary of FFA Private Bank S.A.L, formed and registered under the Laws of the Dubai International Financial Center under a DIFC license number CL0269, regulated by the Dubai Financial Services Authority under reference number F000240, and having its registered office at the Dubai International Financial Center, Gate Precinct, Building 5, Level 4, office # 410, PO Box 506567, Dubai, UAE, Tel:+97143637470, Fax: +97143637471, www.ffadubai.com, its owners, successors, subsidiaries, correspondents, affiliates, agents, sub-contractors, associates or employees.

“FFA Private Bank”, “FFAPB” means FFA Private Bank S.A.L., , a specialized bank registered in the Beirut commercial register under number 70256, regulated by the Central Bank of Lebanon (“BDL”), and listed on the Banks’ List under number /129/, and having its registered offices at One FFA Gate, Marfaa 128 Building, Foch Street, Beirut, Central District, PO Box 90-1283, Beirut, Lebanon, Tel: +961 1 985 195, Fax: + 961 1 985 193, www.ffaprivatebank.com).

“FFA Group” means a group of companies that is linked by a shareholding relationship, owned by FFA Private Bank S.A.L

2. Processing and Disclosure of Personal Data

2.1. We may collect information directly from you through meetings, correspondence with you, telephone conversations and emails.

2.2. The Data Subject hereby irrevocably authorises FFA to process and disclose Personal Data as and when FFA is required to do so by applicable law or when FFA regards such disclosure as necessary or expedient (including but not limited to disclosures for the purpose of due diligence and/or credit review of any account of the Data Subject with FFA whether singly or jointly with others or otherwise), any information relating to the Data Subject, his/her/its account(s) or information on the assets held for Data Subject or on the his/her behalf, to:

1. its head office, affiliates, associated firms or any other branches or subsidiaries of FFA or FFA Group;

2. its auditors, lawyers, translators, professional advisers and any other person(s) under a duty of confidentiality to FFA;

3. vendors, installers, maintainers or service providers of FFA's computer systems;

4. brokers, custodians, support firms, correspondent banks, or any person (including any agent, contractor or third party service provider) with whom FFA is engaged, contracts or proposes to contract with regard to the provision of financial services in respect of the Data Subject account(s) or in connection with any services offered to Data Subject by FFA, for effecting transactions, wire transfers, maintaining accounts for and/or on behalf of Data Subject;

Page 17: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 17

5. any person with whom FFA contracts or proposes to contract with regard to the sale or transfer or sharing of any of its rights, obligations or risks under this Agreement;

6. any person employed with, or engaged as an agent by FFA or its head office or affiliates, including any relationship officers, for the purposes of or in connection with interactions with you or providing services to you or processing transactions pertaining to your account(s).

2.3. The Data Subject hereby declares that FFA (Dubai) Limited may collect, handle, disclose, use or otherwise process Client’s non-public personal information for the purpose of fulfilling its obligations under this Agreement and ensuring the efficiency and effectiveness of its business operations acting for and on behalf of the Data Subject and, in particular, for the following activities

1. to enable FFA to centralise or outsource its data processing and other administrative operations to FFA's head office, its affiliates or third parties engaged by FFA (whether within or outside the DIFC) for any such services/operations;

2. to respond to court orders and legal investigations related to Data Subject;

3. for the purpose of administering and fulfilling its obligations under contracts entered into with Data Subject, for performing the obligations laid down by laws and regulations, for providing financial service and products you applied for, to confirm, update and enhance our records, and/or as may be necessary pursuant to the Federal Law No 4 of 2002 (Criminalization of money laundering) and the requirements of the Regulatory Law and the DFSA Anti Money Laundering module;

4. the onboarding, assessment and acceptance of Data Subject and/or potential customer, the conclusion and performance of agreements with Data Subject and the settlement of payment transactions;

5. to maintain compliance with statutory obligations; and/or

6. The management of a relationship with Data Subject where disclosure is intended for the purpose of effecting transactions in connection with Agreement entered into with Data Subject or establishing a relationship with a view to such transactions.

2.4. The Data Subject hereby agrees and expressly consents to FFA (from its offices in the DIFC) processing or transferring all Personal Data and other data, documents or records pertaining to Data Subject to third parties or to other companies within FFA’s group in any jurisdiction, which includes companies outside the DIFC.

2.5. The Data Subject hereby acknowledges that the Data Protection legislation outside the DIFC may not offer the same level of protection as the Data Protection Law.

2.6. The Data Subject hereby acknowledges and expressly agrees that all Personal Data as defined in the DIFC Data Protection Law 2007 related to the Data Subject held by FFA or any member of the FFA’s group may be disclosed to the DFSA, DIFC, DIFCA, or other authority or regulatory body having jurisdiction over FFA upon request by the relevant authority whenever such disclosure is required under the laws or regulations relating to the DFSA, DIFC or DIFCA or otherwise in accordance with the Data Protection Law (with subsequent amendments from time to time) or other applicable foreign laws or regulations.

2.7. Subject to applicable Laws and Regulations, any information provided may be used to advise the Data Subject, by post, telephone or other electronic media, of any products and services that we think may be of interest to the Data Subject, unless the Data Subject instructed us otherwise. Where we use Personal Data to tell the Data Subject about other products and services we will give the Data Subject the opportunity to inform us that the Data Subject does not wish his details to be used in this way.

2.8. For the protection of Data Subject, telephone calls will be recorded and monitored for the following purposes: (1) to provide evidence of a business transaction; (2) to ensure compliance with regulatory procedures; (3) resolve disputes and/or disagreements concerning the content of a transaction/conversation; (4) to investigate, prevent and detect fraud; (5) to evaluate the quality of our services; (6)for training purposes.

3. Use of Personal Data 3.1. We may gather and use data relating to you, your beneficial owner(s), Authorised Signatories / Nominated Persons/Attorney or other individuals for direct marketing and/or other purposes, which may include in particular your financial situation or debt or legal proceedings against you. 3.2. Our directors, officers, employees and agents shall observe confidentiality in respect of all relations and dealings with you. 3.3. You authorise FFA to use Personal Data for the purposes of our commercial relationship and management of our operations, to support mailing and institutional marketing activities and to tailor products supplied to you. Such data may also be used by us, our agents, FFA Group to update Data Subject records, to help prevent fraud and to research, develop and advise you of products and services, unless you have indicated otherwise. You undertake to supply Personal Data to us in accordance with the provisions of the Data Protection Law.

4. Confidentiality 4.1. The Parties agree and covenant that they shall treat as confidential, non-public and any and all data and other information (whether proprietary or otherwise, including these Terms of Business and all referenced names and relationships) obtained directly or indirectly from or on behalf of each other (“Disclosing Party” and “Recipient Party”, respectively), whether received prior or subsequent to the execution of this Agreement, and whether or not so designated or marked, including information transmitted through any means, whether oral, written, electronic or other format, or otherwise recorded. Recipient Party shall not disclose any Confidential Information to any third party without prior consent of Disclosing Party, except:- 1. If it becomes generally available to the public other than as a result of a breach of an obligation under this clause (4);

Page 18: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 18

2. If it is acquired from a third party who owes no obligation of confidence in respect of the Confidential Information; 3. To our respective employees (where available) involved in the services, but we will each make of our respective employees, to whom such confidential information is disclosed, aware of the restrictions on disclosure contained in this clause (4). 4. Where the information has been independently developed by the Recipient; 5. Where the information has been required by a lawful process, provided that Party compelled by lawful process to disclose Confidential Information shall immediately give the other Party notice of such requirement, and, to the extent reasonable under the circumstances, consult with the other Party in advance of disclosure as to the form, nature and purpose of such disclosure, or as soon thereafter as is legally permissible, and in any event give to the other Party copies of any disclosure as soon thereafter as is legally permissible) 4.2. The obligations of the Parties under this clause (4) shall continue at all times during the term of this Agreement and thereafter without any limitation as to time.

5. Update of Personal Data The Data Subject hereby undertakes to inform FFA immediately of any changes to his data or of any beneficial owner, any Authorised Signatory or any Nominated Person or Attorney (each, a “Relevant Party”) provided in Agreement(s) entered into with Data Subject or in any other document related to Data Subject account(s) with FFA, including but not limited to the provision of updated identification documents and changes to the declared status, inclusive of any Politically Exposed Person status updates, or tax domicile of any Relevant Party.

6. Governing Law These terms and conditions of this Agreement are governed by and construed in accordance with the Laws of the DIFC and the DIFC Courts shall have exclusive jurisdiction on any dispute that may arise.

7. Waiver of Data Protection and Confidentiality

7.1. The Data Subject hereby waives any banking secrecy and any confidentiality obligation on FFA , or on FFA Group and authorises FFA and FFA Group, to disclose accountholder(s), or any party appointed to act on behalf of Data Subject, identity and account details and documents (including any details held with FFA Group if any) evidencing identity and other required information of the Data Subject or any party appointed to act on behalf of the Data Subject, where required or requested by providers of products or services that FFA obtains on behalf of the Data Subject, by issuers of any Investments held in Data Subject Portfolio(s) and Account(s) under any applicable law. 7.2. You have the right of access to certain personal records that we hold about you, as provided under the Data Protection Law applicable in the Dubai International Financial Centre upon written request to: FFA (Dubai) Limited, Dubai International Financial Center, Gate Precinct, Building 5, Office 410, Unit 103, PO Box 506567, Dubai, UAE, Attention: Compliance Department.

Page 19: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 19

FINANCIAL SERVICES PROVIDED BY FFA GROUP This AGREEMENT OF FINANCIAL SERVICES PROVIDED BY OTHER MEMBERS OF FFA GROUP (the “Service Agreement”) governs all investment business and financial services (“the Services”) by which FFA Group and/or other members of FFA Group offers and/or provide to you. These services are distinct from any other services you may receive from FFA (Dubai) Limited.

The Service Agreement contains legally binding terms of business and so it is in your interest to read it carefully. The Service Agreement is different from the TERMS OF BUSINESS AGREEMENT that governs all investment business and financial services to which FFA (Dubai) Limited will provide to its Clients. If there is anything in this Agreement that you do not understand please contact us as soon as possible.

1. Interpretation

In this Service Agreement the following terms shall have the following meaning assigned to them here below:

“FFA”, “We” , “us” or” ourselves” means FFA (Dubai) Limited, a Company that is limited by shares, a wholly owned subsidiary of FFA Private Bank S.A.L, formed and registered under the Laws of the Dubai International Financial Center (“DIFC”) and regulated by the Dubai Financial Services Authority (“DFSA”), under a DIFC license number CL0269 and having its registered office at the Dubai International Financial Center, Precinct Building 5, Level 4, office # 410, PO Box 506567, Dubai, UAE, Tel:+97143637470, Fax: +97143637471, www.ffadubai.com, its owners, successors, subsidiaries, correspondents, affiliates, agents, sub-contractors, associates or employees.

“FFA Group” means FFA Private Bank s.a.l., a non-DIFC Entity, a specialized bank registered in the Beirut commercial register under number 70256, regulated by the Central Bank of Lebanon (“BDL”), and listed on the Banks’ List under number /129/, and having its registered offices at One FFA Gate, Marfaa 128 Building, Foch Street, Beirut, Central District, PO Box 90-1283, Beirut, Lebanon, Tel: +961 1 985 195, Fax: + 961 1 985 193, www.ffaprivatebank.com), its successors, subsidiaries, affiliates or employees.

“Personal Data” means any non-public personal information collected directly from the Data Subject including but not limited to full name, date & place of birth, license details, entity structure and activities, nationality, address, contact details, social security number, passport copies, evidence of address, employment details and financial information such as assets, source of funds and wealth, income information, portfolio and accounts.

2. Scope of Financial Services Provided in and from the DIFC

2.1. In the Terms of Business Agreement the Client understands that the role of FFA (Dubai) Limited is providing the following financial services (the Services) to Professional Clients in accordance with the Dubai Financial Services Authority (“DFSA”) rules and regulations:

1. Advising on Financial Products or Credit with respect to Certificates, Credit Facilities, Debentures, Futures, Options, Shares, Structured Products, Units, Warrants

2. Arranging Credit or Deals in Investments with respect to Certificates, Credit Facilities, Debentures, Futures, Options, Shares, Structured Products, Units, Warrants

3. Arranging Custody with respect to Certificates, Debentures, Futures, Options, Shares, Structured Products, Units, Warrants

4. Dealing in Investments as Principal (is limited to deals undertaken on a Matched Principal basis only) with respect to Shares, Debentures, Warrants, Certificates, Options, Units, Futures, Structured Products

5. Dealing in Investments As Agent with respect to Shares, Debentures, Warrants, Certificates, Options, Units, Futures, Structured Products

6. Providing Custody with respect to Shares, Debentures, Warrants, Certificates, Options, Units, Futures, Structured Products

7. Managing Assets with respect to Shares, Debentures, Warrants, Certificates, Options, Units, Futures, Structured Products

2.2. In addition, FFA (Dubai) Limited, from time to time, provides its Clients with Financial Promotions or marketing material relating to financial products or financial services that FFA (Dubai) Limited considers may be of interest to the Client or which may be requested by Client.

3. Scope of Financial Services Provided by FFA Group

3.1. The Client hereby understands that FFA may assist by way of Advising and/or Arranging services to its clients in connection with Client’s investment strategy and the portfolio of investments that the Client may wish to have. These services may be undertaken and/or carried by another member of FFA Group or by another third party agent. FFA may also assist its clients by establishing relationship with other members of FFA Group so that the Client may benefit from other financial services and/or financial products offered by FFA Group.

3.2. FFA may provide the Client access to the products and services of one or more members of FFA Group, and for this purpose, the client may establish an account outside the DIFC jurisdiction with FFA Group and receive services from or enter into financial

Page 20: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 20

transactions with FFA Group where FFA may also be involved in providing a Financial Service in connection with the financial services provided or financial transactions undertaken with or through FFA Group.

3.3. The Client hereby understands that he will receive Services from another member of FFA Group in conjunction and in connection with the financial services provided by FFA (Dubai) Limited. The Client is aware that these Services are governed by different terms and conditions to be agreed with the relevant member of FFA Group and that these Services are governed by more than one legal and regulatory conditions that may differ from the regime applicable in the DIFC jurisdiction.

3.4. Unless otherwise expressly agreed in writing:

3.4.1. FFA is not responsible for and has no liability whatsoever with respect to any financial services provided by or any transaction carried by or through another member of FFA Group. FFA shall only be responsible to its clients and has liability with respect to the scope of financial services provided by it directly to the client in accordance with the TERMS AND CONDITIONS AGREEMENT.

3.4.2. FFA shall not be responsible for or have any liability whatsoever with respect to any services provided to the Client by FFA Group or any member of FFA Group; and

3.4.3. The terms and conditions governing the services that may be provided by FFA Group shall be those determined by FFA Group to establish contractual relationship with the Client. FFA Group shall not be responsible for or have any liability whatsoever with respect to the financial services provided by FFA.

3.5. The client understands that transactions may be undertaken by and booked by other members of FFA Group or, as applicable, by another third party and not FFA (Dubai) Limited.

3.6. By singing this Service Agreement, the Client hereby confirms that he has a clear understanding of the arrangements under which the Financial Services are to be provided to him by FFA (Dubai) Limited and/or by FFA Private Bank Group

4. Risks Associated with Financial Services Provided by FFA Group

4.1. The Client hereby understands he is exposed to additional risks in the context of the provision of the financial services transaction provided by another member of FFA Group in accordance with their own agreements. Such risks are distinct from those risks associated with the financial services or transactions and depending on Client’s Classification provided by FFA (Dubai) Limited.

4.2. The terms and conditions that govern the relationship between the Client and FFA Group are governed by more than one legal and regulatory condition that may differ from the regime applicable in the DIFC jurisdiction and accordingly the respective rights, obligations and liabilities will be determined by reference to jurisdictions of FFA Group that are not necessarily analogous to those applicable in the DIFC jurisdictions.

4.3. In the event of a dispute between the Client and FFA Group, the decision of relevant court or tribunal is different from a decision reached by a court or tribunal in the DIFC Courts.

4.4. FFA (Dubai) Limited is regulated by the Dubai Financial Services Authority and accordingly is obliged to comply with the DFSA rules and regulations. FFA Group is regulated other financial services authorities and applicable financial services regulatory frameworks. The Client understands that the protections available to him pursuant to the applicable financial services and regulatory framework are not materially equivalent to those available in the DIFC, or the degree of protection may be different, or the conditions upon which certain rights are exercisable may differ.

4.5. Where the Client receives financial services from FFA Group, the Client is responsible for reviewing and understanding the terms and conditions and other documents or agreements with which the financial services is provided by FFA Group.

4.6. Neither FFA (Dubai) Limited nor any of its officers, employees or agents has the authority to make any act or statement that bind any other member of FFA Group.

4.7. By singing this Service Agreement, the Client hereby confirms that he has a clear understanding of additional risk associated with the provision of the financial services and transactions provided FFA Group and/or by Non-FFA Group Third Party Agents.

5. Data Protection

5.1. In the event that the Client accepts to receive financial services and/or establish a relationship with FFA Group, the Client hereby authorises FFA (Dubai) Limited to liaise with and provide FFA Group any documents or information about the Client such as his business, activities, financial information, experience, profile or any data that FFA (Dubai) Limited holds about the Client.

5.2. The Client hereby authorises FFA Group or any member of the FFA Group to communicate directly with him for the purpose of this Services Agreement and financial services to be provided under this Service Agreement.

5.3. The Client hereby authorises FFA (Dubai) Limited and FFA Group to have access to and exchange his Personal Data including, without limitation, emails, orders, instructions received from the clients and any communication by means of mail, telefax, phone, electronic means or otherwise, at their free discretion.

Page 21: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 21

6. Fees and Charges

6.1. The Client agrees that all the financial services rendered by FFA Group in accordance with this Service Agreement are subject to a commission fee, and other fees. The Client acknowledges that FFA Group is entitled to debit his accounts with FFA Group with all expenses, commissions and fees due to FFA Group according to the List of Prevailing Rates at the date of such financial services. To that effect, Client irrevocably authorises FFA Group to effect such deductions.

6.2. The Client shall at all times be responsible for checking his Statements of Accounts and for rates and commissions applied on his account(s). All fees, charges and Interest rates are subject to change at any moment according to market conditions without prior notice. The statements of accounts and reports of settlements shall be deemed an official notification of such changes to the Client. The Client acknowledges that his continuous use of FFA Group’s services shall be considered as final acknowledgement and acceptance of such changes.

6.3. The Client hereby acknowledges that he does not receive reports of settlements and statements of account for any period, it is his responsibility to request such document(s) immediately.

Page 22: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 22

E-STATEMENT AND CORRESPONDENCE AGREEMENT

Email address (1) :___________________________________________________________________________________

Email address (2) :___________________________________________________________________________________

Email address (3) :___________________________________________________________________________________

Email address (4) :___________________________________________________________________________________ 1. Unless otherwise agreed, FFA (Dubai) Limited shall send the mail of this account without limitation any kind of

correspondence, reports of settlements and statements of account (e-Statement) in electronic format the act which exempts FFA (Dubai) Limited from sending them by regular mail. FFA (Dubai) Limited has the right, at its sole discretion, to send the mail of this account by regular mail to the account holders as stated in the Identification Form(s).

2. I/We hereby fully agree to receive various correspondences in electronic format to the email address(es) provided above. I/We further confirm that I/we have secure and complete access to this email.

3. This service is provided entirely at the account holders’ sole risk and in case of any unauthorised disclosure of any correspondence, FFA (Dubai) Limited, which includes its owners, successors, subsidiaries, correspondents, affiliates, agents, sub-contractors, associates or employees, shall not be liable for any direct, indirect, special, incidental or consequential loss or damage which may arise in respect of this disclosure and/or due to delivery and/or provision of this e-statement service using the email address(es) stated above.

4. I/We here acknowledge to immediately notify FFA (Dubai) Limited in writing of any change in the email address(es) and/or address details given by me/us which will only become effective once FFA (Dubai) Limited receives and updates its records.

5. I/We hereby understand that FFA (Dubai) Limited has the right, at its sole discretion, to reject any application for e-Statement and / or to stop the e-Statement service at any time without any prior notice.

6. I/We hereby acknowledge the risks involved in dispatching mail of this account by regular mail or by any other means to the above mentioned address, and I/We agree that FFA (Dubai) Limited do not assume any responsibility in this respect. Moreover, FFA (Dubai) Limited will not be held responsible for any loss of mail due to negligence, mistake, improper postal service or any circumstance beyond the control of FFA (Dubai) Limited (Force Majeure).

7. Furthermore, I/We hereby understand that FFA (Dubai) Limited shall provide reports of settlements and statements of account in accordance with the DFSA Rules. The books of FFA shall be deemed definitive proof of any and all entries, accounts or balances related to the services rendered by FFA (Dubai) Limited.

8. I/We hereby confirm and acknowledge the e-Statement shall be final and binding and must be carefully checked and reviewed by me/us on receipt. Any error or discrepancy shall be notified by me/us in writing to FFA (Dubai) Limited within two (2) Business Day after such document(s) have been transmitted to me/us by mail or otherwise, such document(s) is/are deemed to be correct and conclusive, and I/we may not thereafter raise any objections to such document(s). However, FFA (Dubai) Limited may at any time correct any document to rectify any error therein which has been proved to its satisfaction or otherwise. For the avoidance of doubt, this will include the non-receipt of a confirmation, contract note or statement.

9. FFA (Dubai) Limited shall not be liable for any delay or non-delivery of e-Statement. I/We hereby acknowledge if I/we do not receive e-Statement for any period, it is my/our responsibility to request such document(s) from FFA (Dubai) Limited within two (2) business days of the date on which such document would normally have been sent to me/us. In the event of any discrepancy between the e-Statement and FFA (Dubai) Limited’s records, the latter shall prevail. Furthermore,.

Page 23: TERMS OF BUSINESS AGREEMENT - FFA Private Bank of Business Agreement... · TERMS OF BUSINESS AGREEMENT . This Terms of Business Agreement ... Agreement any person or entity FFA may

V4.2017 23

DECLARATION OF EXPERIENCE, RISKS AND PROTECTIONS

I/We the undersigned: Primary Account Holder: _______________________________________, a ____________________ national, holder of a ____________________ passport numbered ____________________, and

Joint Account Holder (2): _______________________________________, a ____________________ national, holder of a ____________________ passport numbered ____________________, and

Joint Account Holder (3): _______________________________________, a ____________________ national, holder of a ____________________ passport numbered ____________________,

hereby acknowledge and understand that FFA (Dubai) Limited only carries on the services with Professional Clients, and hereby represent and warrant, upon my/our entire responsibility, that I/we meet the definition of “Professional Client” as defined in Chapter (2) of the Conduct of Business Module of the Dubai Financial Services Authority (“DFSA”) Rulebook and that I/we will be treated as Professional Client as declared in my/our Identification Form. Furthermore, I/we confirm that, by making this declaration and giving this consent, I/we will not be afforded the retail customer protections and compensation rights that may generally be available to me/us in other jurisdictions. I/We further hereby declare and undertake to provide FFA (Dubai) Limited in writing with any change or any modification affecting directly or indirectly my current classification stated in my/our Identification Form.

Furthermore I/we hereby:

declare that the particulars and information provided to FFA (Dubai) Limited in this Agreement are accurate, correct, true and complete as at the date hereto, and that such particulars and information will be depended on by FFA (Dubai) Limited in making its decision as to whether I/we meet Professional Client requirements;

undertake to advise FFA (Dubai) Limited in writing at any time of any changes in any of the particulars or information provided pursuant hereunder, and to further provide FFA (Dubai) Limited with any information or documents it may request from time to time;

authorise FFA (Dubai) Limited to contact any source of information, or any person or entity nominated herein as a reference in order to verify the accuracy and correctness of the particulars and information provided;

declare and confirm that, in providing this information to FFA (Dubai) Limited and in seeking any advice, recommendation or financial service from FFA (Dubai) Limited pursuant to this agreement, I am/we are the beneficial owner(s) of the account and acting as principal and not as agent for any third party;

confirm that I/we have read, understood, and agree to be bound by the Terms of Business Agreement of FFA (Dubai) Limited that govern my/our relations with FFA (Dubai) Limited and any amendments made thereto from time to time.

confirm that FFA (Dubai) Limited is not required to consider the suitability clause stated in the DFSA rulebook when accepting instructions or orders from me/us, neither FFA (Dubai) Limited is responsible for any loss or damage suffered by me/us as a result of any advice or recommendation given.

confirm that I/we have been duly informed by FFA (Dubai) Limited that my/our safe custody investments and money may be held in a jurisdiction outside the DIFC and the market practices, insolvency and legal regime in that jurisdiction may differ from the regime applicable in the DIFC.