Terms&Conditions

Please take the time to read our terms and conditions. These apply to all wedding bookings

with Hair Comes the Bride.

Booking process

• Booking enquiries can be made via this web page, telephone or email

• Hair Comes the Bride will confirm availability and supply a quote.

• To secure the booking, clients must pay a non-refundable deposit of £50. The final balance

is the remainder, plus any travel charges.

• Hair Comes the Bride will provide a booking summary and confirm receipt of the deposit. It

is the client's responsibility to check the booking summary and ensure that Hair Comes the

Bride is notified of any errors within 7 days of receipt.

• If the client notifies Hair Comes the Bride of an error after this period, and Hair Comes the

Bride are unable to fulfil the booking, cancellation fees may apply.

Please note that the booking is not final until the deposit has been paid in full and Hair

Comes the Bride have confirmed receipt in writing/ email.

Payment

The deposit can be paid by BACS.

The balance is payable to the stylist on or before the day of the wedding in cash or by

BACS.

The price agreed at the time of booking is final, so if the Hair Comes the Bride price list

changes it will not affect your agreed rate.

Terms&Conditions

The balance payment of weddings outside of the UK must be paid and cleared before the

stylist leaves the country. All booking details, travel and accommodation must be agreed by

the bookings team before departure.

Cancellation fees

If you cancel your booking, your cancellation must be confirmed by email or telephone.

If a wedding is cancelled in full or part service, 14 days or more notice must be given. If not

full payment will be required

Your deposit is non-refundable

Please note that all changes or cancellations MUST be stated in writing

Trial

If a client decides to cancel a wedding booking after a trial, the deposit for any wedding day

charges will be retained.

The trial and travel money paid to the stylist is non-refundable.

In exceptional circumstances a stylist may need to cancel a booking. This has never

happened before but, if it does all attempts will be made to find an alternative stylist. If this

is not possible or is unacceptable to the client, Hair Comes the Bride will refund 100% of

the deposit.

Changes to bookings

Terms&Conditions

Notification should be given of any changes to the booking and trial as soon as possible.

This includes changes to the number of clients, location, dates and times. It is the client’s

responsibility to do this as we cannot guarantee stylists availability all day.

Changes must be confirmed in writing via email or in person and are not accepted as written

notice until you have received a reply from the Hair Comes the Bride team.

Change of trial date - An alternative date will be found.

Sunday trials have a surcharge of £10.00.

Change of wedding date - We will do our best to rebook for the new date. If this is not

possible then the usual cancellation fees apply. Please note, if you require a second trial you

will need to pay the full trial amount.

Change to number of clients - A new price will be calculated based on our current price list

to reflect any changes in the bridal party.

Stylists are allocated based on the number of people in the bridal party. If the number of

people or number of services is reduced after the booking has been made and confirmation

sent, we may need to charge for the stylist that has been released if not notified within 1

month before wedding date.

Bridal packages

Please note: Any discounts will only apply at the time of booking and will not be applied to

any changes.

Change of location - We may need to add a travel charge if the location changes.

Terms&Conditions

Miscellaneous terms

Following the new smoking regulations - smoking whilst a stylist is working is not

permitted.

Stylists reserve the right to refuse to work if a client is rude or aggressive. In this case the

usual cancellation policy will apply.

Please confirm that you have read and understood the terms and conditions at time of

booking.

Hair Comes the Bride hold full Public Liability Insurance.

Any member of the Hair Comes the Bride Team work under their own insurance policies.