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Teradata Viewpoint Configuration Guide
Release 13.11 B035-2207-120A
December 2010
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Teradata Viewpoint Configuration Guide, Release 13.11 3
Table of Contents
CHAPTER 1 Teradata Viewpoint Requirements 11
Client Machine Recommendations 11 Teradata Viewpoint Server Requirements 11 Supported Teradata Database Versions 11
CHAPTER 2 Start and Stop Teradata Viewpoint Services 12
CHAPTER 3 Teradata System Preparation 14
Set Up TASM and Alerting Tables 14 Set Up the PC 14 Run the Application 15 Create a Teradata User for Data Collection 16 Set Up Access to Console Utilities 17 Grant Permissions to the Teradata User for Data Collection 18
CHAPTER 4 Configure Viewpoint to Monitor a Teradata Database System 20
Log on to the Teradata Viewpoint Server 20 Add Teradata Database Systems 20 Enable the Data Collectors 21 Collector Information 22
Account Info 22 Alert Request 23 AWT Info 23 Database Space 23 Disk Space 23 Lock Info 23
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Query Count 24 Resource Usage 24 Sessions 24 System Config 25 System Stats 25 Table Space 25 TASM Config 25 TASM Distribution 26 TASM Exception 26 TASM State 26 TASM Summary 26 Virtual Storage 26
CHAPTER 5 Changing a Teradata System Nickname 27
CHAPTER 6 Configure Alerts 28
Configure Alert Delivery Settings 28 Configure Email Alerts 28 Configure SNMP Alerts 29 Configure BTEQ Alerts 29 Installing BTEQ Scripts 30 About Running BTEQ Scripts 30 Configure Run a Program Alerts 31 Configure Alert Time Frames 31
Configure Alert Action Sets 32 Configure Alert Groups 32 Migrate Existing Alerts 33 Define New Alerts 33 View Alerts 34 Use the AlertRequest Table 34
Request an Email Alert 35 Use the MonitorRequest Table 35
Monitor a Five-Minute Job 36 Monitor a Long-Running Job 37
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CHAPTER 7 Install Teradata Notification Service for Windows 38
Software Dependencies 38 Prerequisites 38
CHAPTER 8 Install Teradata Notification Service 39
Configure Teradata Notification Service 39 Configure Teradata Notification Service with Teradata Viewpoint Clustering 40 Configure Teradata Notification Service with Teradata Alerting Clustering 40 Configure TVI Logging 40 Service Control 40
CHAPTER 9 Teradata Manager Feature Equivalence 42
Uninstall Teradata Manager 42
CHAPTER 10 Configure Viewpoint to Monitor a Managed Server 45
CHAPTER 11 Configure Teradata Viewpoint LDAP 46
Prerequisites 46 Definitions 47 Before You Begin 48
LDAP Data Interchange Format (LDIF) 48 Determine LDAP Configuration Mode 49
Is Username in DN? 50 Number of Bind Patterns 50
LDAP Configuration 50 Standard Configuration and Testing 52 Role-mapping 53
LDAP Over SSL (LDAPS) 54 Enable Debug Logging 55
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CHAPTER 12 Configure Teradata Viewpoint Security 56
Control Access to Portlets 56 Control Access within Portlets 56 Add Teradata Viewpoint Roles 56 Add Teradata Viewpoint Users 57
CHAPTER 13 Configure Teradata Viewpoint to Log to TVI 58
CHAPTER 14 Back Up Teradata Viewpoint Databases 59
CHAPTER 15 Restore a Teradata Viewpoint Database 60
Restore a Database from Teradata Viewpoint Version 13.11 and Later 60 Restore a Database from Teradata Viewpoint Version 13.10 and Earlier 61
CHAPTER 16 Change the Session Timeout 62
CHAPTER 17 Set the Default Locale 63
CHAPTER 18 Reset the Admin User Password 64
CHAPTER 19 Ports Used by Teradata Viewpoint 65
Incoming Ports 65
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Outgoing Ports 65
CHAPTER 20 Set Teradata Viewpoint Server Time 66
CHAPTER 21 Configure NTP Time Synchronization 67
CHAPTER 22 Teradata Viewpoint Clustering 68
Cluster Configurations 68 High Availability Configuration: Two Teradata Viewpoint Servers 69 High Usage Configuration: Three or More Teradata Viewpoint Servers 69 Advanced Configuration: Three or More Teradata Viewpoint Servers with Dedicated Cache Database Server 70
Failure Scenarios 70 Data Collection Service (DCS) Failure (Scenario 1) 70 Cache Database Failure (Scenario 2) 71 Active Teradata Viewpoint Server Failure 71
Create a Teradata Viewpoint Cluster 72 System Preparation 72 Set Up Cluster Configuration Files 72 Enable PostgreSQL Replication 74
Add Additional Teradata Viewpoint Servers to the Cluster 77 Configure Teradata Notification Service for Windows with Teradata Viewpoint Cluster 78
Set Up Teradata Viewpoint Cluster Configuration Files 78 Promote the Standby Cache Database 79 Upgrade PostgreSQL to Enable Clustering 80
Migrate Pre-Existing Data 80 Upgrade to PostgreSQL 8.3.5 81
Additional Cluster Considerations 82 LAN or WAN 82 Disk Capacity 82 Cluster Security 83 Getting Notifications of Failures 85 Ports Used for Clustering 85 Load Balancing 85
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