Tented Camps Brief

8/14/2019 Tented Camps Brief

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Criteria For Standardization of Hotels, Restaurants & Other

Tented Camps

EAST AFRICAN COMMUNITY

Other Tourist Accommodation Facilities of East Africa

Standards of Classification

JUMUIYA YA AFRIKA MASHARIKI


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(a) To qualify for a One Star grading, a Tented Camp must score 100 percent on Essential

Items; and a minimum of 50 percent points out of a possible total of 2,095 points marked

on the Criteria for attaining a One Star rating, as indicated in the Seventh Schedule.

(b) To qualify for a Two Star grading, a Tented Camp must score 100 percent on Essential

Items; and a minimum of 60 percent out of a possible total of 2,355 points marked on the

Criteria for attaining aTwo Star rating, as indicated in the Seventh Schedule.

(c) To qualify for a Tree Star grading, a Tented Camp must score 100 percent on Essen-

tial Items; a minimum of 30 percent of the total points under each main section in the

Seventh Schedule and a minimum of 60 percent out of a possible total of 3,090 points

marked on the Criteria for attaining a Tree Star rating, as indicated in the Seventh

Schedule.

(d) To qualify for a Four Star grading, a Tented Camp must score 100 percent on Essential

Items; a minimum of 40 percent of total points under each main section in the Seventh

Schedule; and a minimum total of 70 percent out of a possible total of 3,695 points

marked on the Criteria for attaining a Four Star rating, as indicated in the Seventh Sched-

ule.

(e) To qualify for five star grading, a Tented Camp must score 100 percent on Essential Items;

a minimum of 50 percent of the total points under each main section in the Seventh

Schedule; and a minimum total of 80 percent points out of a possible total of 5,135

points marked on the Criteria for attaining a Five Star rating, as indicated in the Seventh

Schedule.

Minimum Score For Tented Camps

Schedule 1: Definition

Tented Camps

A commercial establishment of permanent, semi -permanent and/or mobile tented

facilities usually located close to or within popular areas such as beaches, rivers, lakes,

protected areas, national parks, game reserves or forests.

Standards of Classification Tented Camps


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STANDARD

SOFCLASS

IFICATIONTE

NTEDCAMP

S

SECTION-

ITEM

ONESTAR

T

WOSTAR

THRE

ESTAR

FOURST

AR

FIVESTAR

REMARKS

1.0LOCAT

ION

1.1Location

Shouldbesuitablefora

Tentedcamp.

10

Sam

easforOneStar

10

SameasforOneStar,butshouldbe

withinorincloseproximitytothe

mainattractionoftheareaandoffer

easyaccessibility,s

afety,comfort

andtranquillity

20

SameasforThree

Star.

20

SameasforThreeStar.

20

1.2Siteand

Environme

nt

Theestablishmentshould

beinharmonywiththe

naturalenvironment,and

inconformitywiththe

buildinganddevelopment

regulationsapplicable

tothelocality.Thesite

shouldbesafefrom

rain

waterfoodsandstrong

winds.

20

Sam

easforOneStar

20

SameasOneforStarbutthelocation

Shouldhaveadded

advantagein

termsofscenery,and/orfaunaandfora.

30

SameasforThreeSta

rbut

withanimpressive

site

offeringgreaterva

ntage

intermsofscenery

,and/or

faunaandfora.

40

SameasforFourStarbut

withgreaterappealand

vantageintermsofscenery,

and/orfaunaandfora

50

En

vironmentalImpact

Assessmentshouldbe

do

nebeforeconstruction

Th

edominantfeature

beingTentedCamp

p


4/711

SECTION

-ITEM

ONESTAR

TWOSTAR

THREESTAR

FOUR

STAR

FIVESTAR

REMARKS

3.6ForeignEx

change

Services

Foreignexchangeservices

shouldbeprovided.

SameasforOneStar

10

Sameas

forOneStar

10

SameasforOneStar

10

SameasforOneStar

10

3.7Concierge

ServicesThereshouldbean

arrangementtoassist

guests.

10

SameasforOneStar

10

Sameas

forOneStar,but

withdes

ignatedpersonnel

available.

15

Adequatenum

berof

bellboysshouldbe

availabletoassistguests

duringoperatinghours.

20

SameasforFourStar

20

3.8Languages

Guestcontactstaffshould

beableto

communicatein

English/FrenchandKiswahili.

10

SameasforOneStar

10

Sameas

forOneStarbut

shoulda

lsobeable

tocomm

unicateinat

leastone

otherinternationally

recogniz

edlanguage

20

SameasforTh

reeStar

20

SameasforThreeStar.

20

3.9

CommunicationServices

Shouldbeavailableand

includeatleastatelephone

10

SameasforOneStar

10

Sameas

forOneStarbutshould

includeinternetservices.

20

SameasforTh

reeStar.

20

SameasforThreeStar

20

4.0LOBBY/LOUNGE/PUBLICAREA(S)

4.1Lobby/Lou

nge/

PublicAre

as

Shouldbeavailable,

modestindesign,

functionalandinlinewith

applicableBuildingCode

10

SameasforOneStar,but

withbetterdesign.

15

Sameas

forTwoStarbut

exclusiv

elydesignedforand

usedby

guests.

20

SameasforTh

reeStar

butwithexcellentdesign,

material,workmanship,

elegantfinishandhigh

degreeofluxury.

30

SameasforFourStar

butwithveryhigh

degreeofluxury,

ambianceandbeauty.

40

4.2

SizeofLobb

y/Lounge

Shouldbeproportionate

tothecapacityofthe

establishment.

SameasforOneStar10

Sameas

forOneStar

SameasforOneStarbut

shouldbemorespacious.

SameasforFourStar

10

10

10

10

20

20

p


5/7


6/725

SECTION-ITEM

ONESTAR

TWOSTAR

THREESTAR

FOURSTAR

FIVESTAR

REMARKS

10.6Lighting

and

Ventilation

Shouldbeeffectivenatural/

orartificialforconvenience

andcomfortoftheguests.

20

SameasforOneStar

butshouldbeofhigh

qualitymaterials,fittings,

workmanshipandfinish.

30

Sam

easforTwoStarbut

ofh

igherquality.

40

SameasforThree

Starbutwith

superior

qualityfittings.

50

SameasforFourStar

50

10.7ShaverO

utlets

andSocke

ts

Shaveroutletsshouldbe

providedineverybathroom

,

indicatingthevoltage

supply.Appropriatesockets

shouldbeprovided.

SameasforOneStar.

Sam

easforOneStar,but

shou

ldbeofsuperiorquality.

SameasforThreeStar

SameasforThreeStar.

10.8Supplies

in

Bathrooms

Thefollowingshouldbesupplied

ineachbathroom:Sanitarybin,

soapandtoiletpaper,awater

glassperguestandtoiletry

trayorbasketprovided.

SameasforOneStar

Sam

easforOneStarbutwith

additionofsanitarybags,

papertissuesandcotton

pads.

SameasforThreeStar

SameasforThreeFour

Starthequalityand

rangeshouldreflecta

degreeofluxury.

10.9Sanitization

Bins,WC,

handwashbasin,bath

tubandshowertrayshould

besanitizedwithappropria

te

detergentsandchemicals

daily.

SameasforOneStar.

Sam

easforOneStar.

SameasforOneStar.

SameasforOneStar.

11.0SUITES

11.1Minimum

Size

Notessential

Notessential

Not

essential

Notessential

WhereSuitesare

provided,theminimum

sizeshouldbe24sq.

m.withmorespacious

roomsofpalatial

proportionswithall

prerequisiteinternationally

recognizablestandards.

40

10

10

20

.10

10

20

20

20

20

20

20

20

20

30

20

a

StandrdsofClassificationTentedCamps


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SECTION

-ITEM

ONESTA

R

TWOSTAR

THREESTAR

F

OURSTAR

FIVESTAR

REMARKS

15.9Staff

Accommo

dation

Adequateaccommodation

with

propersanitaryfacilitiesshouldbe

providedtoallstaff.Thef

acilities

shouldbecommensuratewiththe

standardsoftheestablishm

ent.

30

SameasforOne

Star

30

Sam

easforOneStar

SameasforOneStarSameasfor

OneStar

15.10DiningFacilitiesADinningRoomofadequatesize

inrelationtothenumber

ofstaff,

wellventilated,litandfu

nctionally

furnished,cleanandwell

maintainedshouldbeprovided.

SameasforOne

Star.

Sam

easforOneStar.

SameasforOneStar.Sameasfor

OneStar.

15.11Recreational

Facilities

Adequaterecreational

facilitiesshouldbeprovided.

10

SameasforOne

Star

Sam

easforOneStar

SameasforOneStar

10

Sameasfor

OneStar

10

16.0GENER

AL

16.1CourtesyofChoice

Smokingandnonsmoking

zones

shouldbeidentifiedandclearly

indicated.

20

SameasforOne

Star

20

Sam

easforOneStar

SameasforOneStar

20

Sameasfor

OneStar

16.2ParkingF

acilitiesAdequateparkingspace,inre

lationtothe

numberofroomsandinclose

proximity

ofthehotel,shouldbeprovided.

Special

parkingandaccessforthedis

abled/

handi-cappedshouldbeprovided.

15

SameasforOne

Star

Sam

easforOneStar.

Same

asforOneStarbut

inadditionthesurfaceof

theparkingspaceshould

bewellpaved,marked

andsecured.Sufficient

andm

arkedwalkways

shouldbedesignated.

Sameasfor

FourStar.

Thenumberofparking

spacesshouldbein

conformitywithlocal/

nationalbuildingcode.

Coveredparkingwill

beanaddedadvantage.

30

10

30

15

30

20

10

20

15

20

20

30

30

20

20

20

a

StandrdsofClassificationTentedCamps

Tented Camps Brief

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