Tenk om ditt system var en person

Tenk om ditt system var en personPål Eirik Paulsen

Managing UX Analyst, CapgeminiMobile Solutions | Technology | Capgemini Stavanger

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Drittsystem! Lunsjseminar om brukervennlighet og UX

Copyright © 2015 Capgemini. All rights reserved.

Mobile Solutions | Technology | Capgemini Stavanger

Personalia

Pål Eirik PaulsenMedieviter, Humanist

Bachelor i Kommunikasjon (Edinburgh) Master i Medievitenskap (Århus) UX’er siden 2001

Twitter: @paalpaulsen

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Quiz

… and you'll see why 1984 won't be like Nineteen Eighty-Four

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Apple Macintosh, 1984

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(Oh ...) Dear Bill ...

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Påstand

Et IT system ER en person

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Møt SAP

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Møt SharePoint

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Møt familien Brand

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Møt familien Brand

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Hva er poenget, Pål Eirik?

Et system er til for brukerne.

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Hvilken type person burde systemer være?

Systemer skal yte service! Systemer skal hjelpe brukeren med å gjøre oppgaver! Systemer skal tilby ekstraverdi til brukeren!

Idealperson:

Concierge

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Møt conciergene

Mailchimp.comDropbox.com

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Møt conciergene

Craigslist.orgFinn.no Wikipedia.org

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About CapgeminiWith more than 140,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2014 global revenues of EUR 10.6 billion.Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model.

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Tenk om ditt system var en person

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