TelularSX6TE GSM User Manual

8/12/2019 TelularSX6TE GSM User Manual

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06/12/09 Part Number 56041402

Phonecell

SX6TE EDGE GSM

Fixed Wireless Terminal, Quad Band

User Manual


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PhonecellSX6TE GSM 2 User Manual

QUICK CONNECTION GUIDE

SX6TE Fixed Wireless Terminal with

Deskphone, Analog Modem, Fax and PC.

*The PC can be connected to the Ethernet Port or the USB Port

for internet access.

SX6TE Battery Compartment


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SX6TE SIM Card Installation

SX6TE Battery Installation


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CONTENTS

SX6TE Base Battery Power Antenna Ethernet & USB(optional) Supply Cable (not shown)

Before installing the PhonecellSX6TE carefully remove the contents from the shipping

carton and check for evidence of shipping damage. If damage is found, contact yourAuthorized Telular Distributor or shipping agent immediately.

SAFE OPERATION INSTRUCTIONS

IMPORTANT! Before installing or operating this product, read the SAFETY INFORMATIONsection of this manual.

Install the unit indoors.

Install the unit on a hard, flat surface for proper ventilation.

Do not expose the unit to rain or moisture.

Do not place the unit on or close to sources of heat.

PLEASE SEE THE IMPORTANT NOTICES SECTION OF THIS MANUAL FORIMPORTANT INFORMATION ON USE, WARRANTY AND INDEMNIFICATION

IMPORTANT NOTICES

TERMS AND CONDITIONS FOR USE OF PHONECELL

PRODUCTS (Product)These Terms and Conditions are a legal contract between you and Telular Corporation for the titleto and use of the Product. BY RETAINING AND USING THE PRODUCT AFTER RECEIPT OF IT,YOU AGREE TO THE TERMS AND CONDITIONS INCLUDING WARRANTY DISCLAIMERS,LIMITATIONS OF LIABILITY AND INDEMNIFICATION PROVISIONS BELOW. IF YOU DO NOTAGREE TO THE TERMS AND CONDITIONS, DO NOT USE THE PRODUCT AND IMMEDIATELYRETURN THE UNUSED PRODUCT FOR A COMPLETE REFUND. You agree to accept soleresponsibility for any misuse of the Product by you; and, in addition, any negligent or illegal act oromission of your or your agents, contractors, servants, employees, or other users of the Product solong as the Product was obtained from you, in the use and operation of the Product.

INDEMNIFICATION OF TELULAR CORPORATION (TELULAR)YOU SHALL INDEMNIFY, DEFEND AND HOLD HARMLESS TELULAR FOR ANY OF THECOST, INCLUDING REASONABLE ATTORNEYS FEES, AND FROM CLAIMS ARISING OUT OFYOU, YOUR CLIENTS OR OTHER THIRD PARTIES USE OR OPERATION OF THE PRODUCT:(i) FOR MISUSE OR IN A MANNER NOT CONTEMPLATED BY YOU AND TELULAR ORINCONSISTENT WITH THE PROVISIONS OF THIS MANUAL; (ii) IN AN ILLEGAL MANNER ORAGAINST PUBLIC POLICY; (iii) IN A MANNER SPECIFICALLY UNAUTHORIZED IN THISMANUAL; (iv) IN A MANNER HARMFUL OR DANGEROUS TO THIRD PARTIES; (v) FROM

CLAIMS BY ANYONE RESPECTING PROBLEMS, ERRORS OR MISTAKES OF THE PRODUCT;OR (vi) COMBINATION OF THE PRODUCT WITH MATERIAL, MODIFICATION OF THEPRODUCT OR USE OF THE PRODUCT IN AN ENVIRONMENT NOT PROVIDED, ORPERMITTED, BY TELULAR IN WRITING. THE PARTIES SHALL GIVE EACH OTHER PROMPTNOTICE OF ANY SUCH COST OR CLAIMS AND COOPERATE, EACH WITH THE OTHER, TOEFFECTUATE THIS INDEMNIFICATION, DEFENSE AND HOLD HARMLESS.

Customer Support

Tel: 800-229-2326 option 7Fax: 678-945-7758

E-mail: [email protected]


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TABLE OF CONTENTS

QUICK CONNECTION GUIDE ..................................................................................................... 2IMPORTANT NOTICES ................................................................................................................ 4

Customer Support .................................................................................................................... 4SETUP .......................................................................................................................................... 7

Install the SIM Card and Battery .............................................................................................. 7Battery Operation ..................................................................................................................... 8SX6TE Location and Installation .............................................................................................. 8Wall Mounting .......................................................................................................................... 9Desk Mounting Options ............................................................................................................ 9Connect the SX6TE to AC Power .......................................................................................... 10

Attach a Telephone to the SX6TE .......................................................................................... 10GETTING TO KNOW YOUR SX6TE .......................................................................................... 11

LED Status Indicators ............................................................................................................ 11Important Dial Tones .............................................................................................................. 12

CALL FUNCTIONS ............... ................ ................ ................ ................ ................ ................. ..... 13Making Calls ........................................................................................................................... 13Receiving Calls ...................................................................................................................... 13Ending Calls ........................................................................................................................... 13In-Call Features ...................................................................................................................... 13

SX6TE USER FEATURES ......................................................................................................... 14Messages (Voice Mail and Text Messages) .......................................................................... 14

Audio Settings ........................................................................................................................ 14

Dial Settings ........................................................................................................................... 15SIM Settings ........................................................................................................................... 15Caller ID ................................................................................................................................. 15Set Time and Date ................................................................................................................. 16Reset User Factory Defaults .................................................................................................. 16

SUPPLEMENTARY SERVICE FEATURE (Network Dependent) ............................................ 17Call Waiting ............................................................................................................................ 17Calling Line Identification Presentation (CLIP) ....................................................................... 17Calling Line Identification Restriction (CLIR) .......................................................................... 17Connected Line Identification Presentation (COLP) .............................................................. 18Connected Line Identification Restriction (COLR) ................................................................. 18Call Forwarding ...................................................................................................................... 18Call Barring ............................................................................................................................ 19

CIRCUIT SWITCH DATA FEATURES ....................................................................................... 20Connect SX6TE to the DB-9 or USB Port of a Computer ...................................................... 20Configure PC for Circuit Switched Data ................................................................................. 20

Analog Modem Support ......................................................................................................... 20SX6TE GSM FWT WITH FAX .................................................................................................... 21


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DATA CONNECTIONS .............. ................ ................. ................ ................ ................ ................ 22Setting up your PC for Data Connection ................................................................................ 23

Using the Telular Device Manager........................................................................................... 25Access the Telular Device Manager ...................................................................................... 25Change your IP Address, Time Zone and Time Settings ....................................................... 27 SETTING UP YOUR WIRELESS WAN DATA CONNECTION ............................................. 28

ADVANCED DATA CONNECTION OPTIONS .......................................................................... 30Setup Options ........................................................................................................................ 30

Setup > LAN .................................................................................................................. 30Setup > Wireless WAN ................................................................................................. 31Setup > Keep Alive ....................................................................................................... 32Setup > SIM .................................................................................................................. 33Network Options ............... ................ ................ ................ ................ ................ .................... .. 34Network > Routing ........................................................................................................ 34Network > Filters ........................................................................................................... 35

Administration Options ........................................................................................................... 36Admin > Management ................................................................................................... 36Admin > Factory Defaults .............................................................................................. 37Admin > Firmware Upgrade .......................................................................................... 38

Status Options ........................................................................................................................ 39Status > Router ............................................................................................................. 39

Using the USB Connection Option .......................................................................................... 41Install the USB Drivers ........................................................................................................... 41Install the modem ................................................................................................................... 42Set up a Dial-Up Networking (DUN) Connection ................................................................... 47

SX6TE TROUBLESHOOTING ................................................................................................... 54CONFORMANCE STATEMENTS .............................................................................................. 56SAFETY INFORMATION............................................................................................................ 56WARRANTY ............................................................................................................................... 59


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SETUP

Install the SIM Card and Battery

The SX6TE requires a Subscriber Identity Module (SIM) for normal operation. Theservice provider supplies the SIM card, which carries the account information needed tooperate the SX6TE. If you dont have a SIM card, contact your service provider. TheSIM card holder is located inside the battery compartment on the back of the SX6TEsee Figure 1.

HINT: Make sure your carrier disables SIM PIN1 or you will have to enter the PIN everytime the unit powers on. See the SX6TE User Features section of this manual for moreinformation.1. Disconnect the power supply. The power supply must be disconnected whenever a

SIM Card is installed.2. Remove the battery compartment cover see Figures 1 and 2.3. Remove the battery.4. Line up the SIM card with the arrow on the SIM card holder see Figure 2.5. Gently insert the SIM card in the slot of the SIM card holder.6. Close the SIM card holder.

NOTE: Do not force the SIM card holder shut. Make sure the SIM card is alignedproperly with the directional arrow on the holder.

7. Install the battery and battery cover see Figure 3.

Figure 1: Remove Battery Compartment Door

Figure 2: Remove Battery and Install SIM


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Figure 3: Battery Installation

Battery Operation

The unit will automatically switch from AC to battery upon loss of AC power. Batterypower will provide up to 12 hours of standby and 2 hours of talk time, depending on theSX6TE model.

SX6TE Location and Installation

The SX6TE comes with a standard spike antenna (TNC) see Figure 4. For optimalsignal strength, choose a location that is above and as close to windows (or exterior

walls) as possible see Figure 5. Cellular signal strength is displayed by the ReceivedSignal Strength Indicator (RSSI) LED on the unit See the LED Status Indicatorssection of this manual.

1. Connect the antenna to the terminal see Figure 4.2. Finger-tighten the antenna. Do not over-tighten the antenna.

Figure 4: SX6TE antenna connection Figure 5:Typical SX6TE Installation


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Connect the SX6TE to AC Power

1. Connect the barrel connector of the powersupply to the AC power input receptacle of theSX6TE see Figure 8.

2. Plug the AC power supply into the AC Power outlet.3. Check the cellular signal strength and move the

unit until you achieve the best signal possible seethe LED Status Indicatorssection of thismanual.

Figure 8:Connect SX6TE to AC Power

Attach a Telephone to the SX6TE

1. Plug one end of a standard phone cord into aphone see Figure 9.

2. Connect the other end of the phone cord to thetelephone port on the side of the SX6TE (markedwith a phone icon) see Figure 9.

Figure 9:Connect SX6TE to Telephone


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GETTING TO KNOW YOUR SX6TE

LED Status Indicators

The LED indicators are activated when the SX6TE is powered on. The following tablesdescribe the modes and operation of the indicators.NOTE: If you are getting no service or limited service, contact your service provider formore information.

Figure 10: SX6TE LED indicators

Service Indicator

LED Color Activity Description

Green Continuous Full Service

Amber Continuous Limited Service

Red Continuous No Service*

Red Flashing SIM Error**

* Contact your service provider to verify that service has been activated.** Indicated that the SIM card is missing or has been improperly installed.

If the SIM card is properly installed and the error continues, contact yourservice provider. Slow flashing also indicates that SIM PIN is requiredand fast flashing indicates that SIM PUK is required.

Received Signal Strength Indicator (RSSI)

RSSI LEDs Activity Cellular Signal Strength

RSSI 1

Off Lowest

Continuous Poor to Fair

RSSI 2 Continuous Good to Very Good

RSSI 3 Continuous Very Good to Best


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Hook Indicator

Color Activity Description

Green Slow Flashing Incoming call

Green Continuous Phone is off hook

Amber ContinuousProcessing fax or

circuit switched data call

Amber Slow Flashing Processing packet data call

Green Slow Flashing Call on hold

Message Indicator


Green Slow FlashingNew Voicemail or

text message

AC Power/Battery Indicator


Green ContinuousAC Power applied

No Battery or Battery Fully Charged

Green Slow FlashingAC Power appliedBattery Charging

Amber ContinuousBattery level good

AC Power Disconnected

Amber Slow FlashingBattery level low


Red Slow FlashingBattery level critical


Important Dial Tones

Service Indicates that phone is ready for use(steady tone)

No Service Indicates that there is no service available(slow on/off tone)

Roam Indicates service in a roam area (on/off dial tone)

Not Registered Indicates inactive or missing SIM card, or need to enter PIN(same as No Service tone)


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CALL FUNCTIONS

Making Calls

1. Pick up the telephone handset (the phone is now off-hook).2. Listen for dial tone. If service is not available, a No-Service tone is produced. Hang-

up the phone and try again. If the No-Service tone continues, contact your serviceprovider to verify that cellular service is available.

3. Dial the phone number. The call will be sent automatically.

Receiving Calls

When the telephone rings, pick up the handset and begin talking.

Ending Calls

Hang up the phone (place the handset back onto the telephone cradle).

In-Call Features

Place a Call on HoldTo place a call on hold, press the Flash key on your phone. If your phone does not havea Flash key, press and release the Switch-Hook. When the call is on hold, the HookIndicator LED will flash and you will hear a dial tone on your phone. If you hang-up yourphone when a call is on hold, the call will be disconnected.

Retrieve a Call on Hold1

Press the Flash key or press and release the Switch-Hook to go back to your held call.

Three-Way Calling1

Place the first call on Hold, then dial the other phone number. After the third partyanswers the phone, press the hook flash to enable three-way call.

Answer Call Waiting1

When youre in an active call, you will hear a beep tone on your phone when a new callis incoming. To answer the new call and place the first call on hold, press Flash or pressand release the Switch-Hook.

Adjust the Volume levelIf the volume level on the phone is too high or too low, adjust the levels using the keypadon the telephone. The telephone must be in Tone-Dial (DTMF) mode to adjust thelevels.

To Increase Volume press: # *8 #

To Decrease Volume press: # *3 #

NOTE: The default setting allows adjustment of the volume three (3) steps from thedefault in either direction (Up or Down). The volume setting remains in effect for futurecalls until changed manually.

Call Hold, Call Waiting, and Three Way Calling are all network dependent features.Contact your service provider for information on activating these features.


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SX6TE USER FEATURES

The SX6TE has many user features and setup options that can be accessed using atelephone connected to the SX6TE. To access these features, press the keysequence for the option at any time. Some options are not available while in a call.See the Call Functionssection of this manual for functions that are allowed while inan active call (In-Call Functions).

All user options have a sequence of digits entered from the telephone keypad. Forexample, to change to a UK ringer cadence, press # *100 *2 #. After the key

sequence is entered, the dial tone will be heard to confirm that the option has beenchanged or set. If there is an error, three tones will be heard before the dial tone.

HINT: Make sure to use a tone-dial (DTMF) type telephone. Pulse dial phones are notsupported by the SX6TE.

Messages (Voice Mail and Text Messages)

The SX6TE is capable of receiving both text and voice mail messages. The MessageLED will flash once a message is received indicating that a text or voice messagewaiting.

Voice Mail AccessTo check for voice mail, dial your voice mail access number and follow the prompts.Contact your service provider for more information.

Text Messaging (SMS)The SX6TE allows you to send and receive text messages using a Personal Computer(PC). To do this, you need a PC connected to the SX6TE serial port or to the USBconnector (See the Connecting to a Computersection of this manual). The SX6TEsupports the GSM AT command set defined in GSM 07.05 for Short Message Service(SMS).

Message Indication ClearingThe Message LED will flash until you remove the message notification from theSX6TE. After you have heard or read your messages, you can clear the notificationby pressing # *112 #on your phone.

Audio Settings

Line LevelThe Line Level option controls the handset volume for any telephones connected tothe SX6TE.

Press: # *69 * #

0= Low1= Normal (default)2= High

Ringer StylesThe SX6TE can be set to use one or three different ringer cadence (US, UK, orEuropean). Any phone connected to the SX6TE will ring according to the alert typeselected. If the Ringer Style is set to Off, there will be no audible alert.

Press: # *100 * #

1 = US2 = UK (default for dual-band model)3 = European


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0 = Off

Dial Settings

Dial DelayThe Dial Delay is the time that the SX6TE waits after a number is dialed beforeautomatically sending the number.

Press # *11 * #

The delay must be between 1 and 20 seconds. The default delay time is 3seconds.

SIM Settings

SIM PIN lock is determined by the lock status and the PIN on the SIM card. SX6Tprovides POTS 65 and 66 commands to enhance the SIM PIN lock feature. POTScommand 65 is used to deactivate or activate SIM PIN lock and POTS command 66 isused to change the SIM PIN by using existing PIN or by using PUK.

Auto SIM PIN Entry (PIN1 only)SX6T provides auto SIM PIN entry feature where no PIN is required to enter normal useroperation mode during power on process. Whenever Auto SIM PIN lock is enabled andcorrect PIN is entered to access normal user operation mode, PIN will not be requiredduring all subsequent power on process. This feature is especially useful when there isunexpected power failure or interruption where SX6T can reboot into normal useroperation mode without entering PIN.

To enableSIM PIN Entry: Pick up the telephone handset andpress: # *65 *1 * #

To disableSIM PIN Entry: Pick up the telephone handset andpress: # *65 *0 * #

To enterSIM PIN1 : Pick up the telephone handset andpress: #

To changeSIM PIN1 by PIN1: Pick up the telephone handset andpress: # *66 * * #

To change SIM PIN1 by PUK: Pick up the telephone handset andpress: # *66 * * #

Caller ID

The SX6TE will support Caller ID device operation. The default format setting isdesigned to work for most Caller ID devices.

Change Caller ID FormatThe following key sequence is used to select the Caller ID (CID) format:

Press: # *84 #

1 = MDMF (Multiple Data Message Format) (default)2= SDMF (Single Data Message Format)0 = OFF


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Set Time and Date

The SX6TE will automatically acquire the time and date (about 20 seconds after startup)from the Wireless Network Time Server (NITZ) to be displayed on a connected Caller IDdevice. If your network provider does not provide the correct time or you would like toset the unit to a different time zone, you can set the time and date manually.

NOTE: If you manually changed the time and date and the battery is removed orfully discharges the unit to default back and acquire the network time.

Set TimePress: # *130 * * #

= 0 23

= 0 59

Set DatePress: # *131 * * * #

= 1 12 = 1 31

= 00 99

Reset User Factory Defaults

Reset all user programmable options back to the factory defaults.Press: # *107 *1 #


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SUPPLEMENTARY SERVICE FEATURE (Network Dependent)

The SX6TE is compatible with a variety of supplementary services. Contact yourservice provider for availability and dialing instructions; these vary from networkto network.

Commands

Register: Input information necessary for the operation of a service. In the case ofcall forwarding, for example, this will include the number to which incoming calls willbe forwarded.

Erase: Clear information stored for a particular service by a previous registration.

Activate: Enable the operation of a service that has been registered.

Deactivate: Stop the operation of a service that has been activated.

Information

Delay: 5 30 seconds.

Ph No: Phone number (up to 20 numerical digits).

NOTE: The function is used to send a command string.

Call Waiting

Enables notification of an incoming call when the phone is off-hook, whether the user isin another call or while dialing a call.

Activate: *43 #

Deactivate: # 43 #

Calling Line Identification Presentation (CLIP)

Allows you to view the identification information (name and number) to the person callingyou.Register: **30 #

Activate: *30 #

Deactivate: # 30 #Erase: # # 30 #

Calling Line Identification Restriction (CLIR)

Prevents the display of your identification information (name and number) to the personyou call. If you subscribe to this option in permanent mode, the network will prevent thedisplay of your identify for every outgoing call. If you subscribe with temporary mode, youcan set a default option, then manually hide or display or information for the next call youmake.

Register: **31 #

Activate: *31 #

Deactivate: # 31 #Erase: # # 31 #

For temporary mode only:

If the default is presentation restricted.To display your information for the next call only: Press: *31 # Phone Number

If the default is presentation not restricted.To hide your information for the next call only: Press: # 31 # Phone Number


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Connected Line Identification Presentation (COLP)

Allows you to view the identification information for the number you call.Register: **76 #

Erase: # # 76 #Activate: *76 #

Deactivate: # 76 #

Connected Line Identification Restriction (COLR)

Prevents the display of your identification information to the person calling you.Register: **77 #

Erase: # # 77 #

Activate:*

77 #Deactivate: # 77 #

Call Forwarding

Call Forwarding UnconditionalSend all incoming calls to a different number.

Register: **21 *Ph No #


Deactivate: # 21 #

Call Forward on Mobile Subscriber BusySend all incoming calls to a different number when your account is busy.

Register: **67 *Phone Number #


Deactivate: # 67 #

Call Forward on No ReplayForward all calls made to your number on to a different number if your phone is notanswered after a certain amount of time.

Register: **61 *Phone Number *Delay #


Deactivate: # 61 #

Call Forward on Mobile Subscriber Not ReachableSend all incoming calls to a different number when your account is not reachable.

Register: **62 *Phone Number #


Deactivate: # 62 #


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Call Barring

Bar All Outgoing CallsDoes not allow any outgoing calls from the SX6TE.

Activate: **33 *Password #

Deactivate: # 33 *Password #

Bar Outgoing International CallsDoes not allow any outgoing calls to subscribers of networks outside of the country youare in when you make the calls. You will only be able to make calls to subscribers ofnetworks in the same country that you are in when you attempt to make the calls.

Activate: *331 *Password #

Deactivate: # 331*

Password #

Bar Outgoing International Calls Except Those Directed to the Home PLMNCountryDoes not allow any outgoing calls, to countries other than the one where your homenetwork is located. This does not bar outgoing calls to other subscribers to yournetwork, even if you make the calls from outside the country.



Bar All Incoming CallsAllows you to bar certain categories of incoming calls according to a barring programwhich is selected from a set of one of more barring programs chosen when you activateyour account.



Bar Incoming Calls when Roaming Outside the Home Network CountryDoes not allow any incoming calls if you are roaming outside the country where yourhome network is located.



Bar All CallsDoes not allow any incoming or outgoing calls.



Bar All Outgoing CallsDoes not allow any outgoing calls.



Bar All Incoming CallsDoes not allow any incoming calls.




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CIRCUIT SWITCH DATA FEATURES

When connected to a personal computer (PC), the SX6TE is capable of sending andreceiving digital fax and data, sending and receiving email communications, andaccessing the internet. Data speeds may vary depending upon your cellular network.

Connect SX6TE to the DB-9 or USB Port of a Computer

Use a data cable to connect the DB-9 data port on the SX6TE to theappropriate data port on your PC see Figure: 11Use a USB cable to connect the USB data port on the SX6TE to theappropriate data port on your PC see Figure: 11

Configure PC for Circuit Switched Data

Requirements

Active GSM account with your networkservice provider including a Data/Fax facility

Windows (version XP or Vista)

PC with a Com Port or USB Port.NOTE: When all of the above have beensatisfied, you may proceed.

Figure 11:Data PortsModem Setup1. Power on your PC/laptop.2. Access the Control Panel, and then select the Modems option.3. Install a new modem device for the SX6TE with the following specifications:

Modem Type: Standard 56000 bps ModemMaximum speed of serial port: 115,200Data bits: 8Parity: NoneStop bits: 1Use Flow Control: Enable this option and select Hardware (RTS/CTS)

Analog Modem Support

The SX6TE supports connectivity with an analog modem. A PC with a modem or otherdevices that use a modem, like a credit card swipe Point Of Sale (POS) machine, can beconnected to the RJ-11 jack (marked with a fax icon) once the SX6TE is set for a dataconnection by entering # *67 *1 #.

RJ-11 Port Setup

The RJ-11 fax jack on the SX6TE (the jack marked with a fax icon) can be configured forfax (default setting) or analog modem data. The RJ-11 voice jack on the SX6TE is notconfigurable and can only be used for voice calls.

POTSCOMMAND RJ11FAXJACK

#*67*0# FAXENABLED

#*67*1# ANALOGDATAENABLED

USB

DataPort

DB9

DataPort


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SX6TE GSM FWT WITH FAX

The SX6TE GSM FWT with Fax allows connection to a fax machine.

NOTE: Analog data service must be provided by your cellular carrier. Analog faxmachine MUST BE a group 3 facsimile protocol machine transmission at 9.6 to14.4kbps. All non-standard/advanced transmission modes (turbo fax, errorcorrection, etc.) must be disabled.

Default Fax and phone connection1. Connect a fax machine to the phone jack that is marked with a fax icon on the

SX6TE see Figure 12.2. Connect a regular phone to the phone jack that is marked with a telephone icon.

Figure 12: Phone equipment connections


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DATA CONNECTIONS

The SX6TE will allow Data connectivity if your service provider has the feature availableand enabled for your particular account. A data session can be established through theEthernet Data Port or via the USB Data Port.

Data Services can be established and setup using the Ethernet Port without the use ofspecial software drivers. The setup can be configured using the Telular Device Managerdescribed in this manual.

Data Services can also be established and setup using the USB Port by installing therequired drivers that are contained on the CD supplied with the Telular Terminal. Thesetup can be configured as described in the USB Data Connections contained in the

manual.

When you power up the SX6TE, the web server (configuration manager) will startinternally on the SX6TE. The IP address of the SX6TE will be 192.168.1.90, and thesubnet mask will be 255.255.255.0. The web server (configuration manager) will work onTCP port 80.


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Setting up your PC for Data Connection

To be able to communicate with the SX6TE, the PC must also be configured to be on the

same subnet. To do so, the following changes are required in the network connections for the

PC.

1. Open Control Panel on the PC, and go to Network connections.2. Now double click on the Local Area Connection icon in the network connections

window. This will show up the following window:

3. Click on the Properties Button above. The following dialog box will come.


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4. Click on the Internet Protocol, and click on Properties as is shown above. In thewindow that appear, configure the IP address of your PC as 192.168.1.91, subnetmask as 255.255.255.0, default Gateway address as 192.168.1.90, and DNS IPas 192.168.1.90. This is shown in the picture below.

5. Click on OK in the TCP/IP Properties window, and click on OK on the Local AreaNetwork Properties Window too.

6. Now your PC is configured to access SX6TE unit. If you want multiple PCs toaccess SX6TE, then you may configure another IP address (like 192.168.1.92,192.168.1.93 in the IP address field of the PC in the TCP/IP properties).However, at any point of time, only one PC will be able to access theconfiguration manager to change the settings.


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Using the Telular Device Manager

The Telular Device Managerwill allow you to configure all your connections, view yourstatus, and manage all your connection options in one place.

Access the Telular Device Manager

1. Connect to the Telular Device Manager.

Launch your Web browser (e.g.: Internet Explorer).

NOTEWhen you launch the browsers address bar, you may get a Cannotdisplay web pageor similar error. This is normal.

Now, open internet explorer/another web browser, and type http://192.168.1.90in the URL field (Address field). This is shown below.

Enter the default User name(telular) and Password(1234) and click OK.The Telular Device Managerwill start and display the Home screen.

Tip

It is recommended that you bookmark the Telular Device Manageraccess page (http://192.168.1.90) so you can easily reconnect your dataservice, access your status, and customize additional features such asFirewall and Port Forwarding.

When adding or changing settings in the Telular Device Manager, clickSave whenever you change a setting, and then move on to the next itemyou want to change. When you have finished making all your changes,click Save again.


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2. On the Homescreen (see below),you will see the units Model number, the Time,and your Wireless WAN connection status.


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Change your IP Address, Time Zone and Time Settings

1. Click Setup in the navigation column (Main Menu) on the left to display SubMenu items in the tabs at the top. On the LAN settings page, you can changethe IP Address, Time Zone, Time Server information.

2. After selecting or adjusting your desired settings and clicking Save.


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7. To confirm your data connection, click Status.The Status > Routerpage will auto-refresh every few seconds. Your WAN address from your wireless service providerwill be displayed next to WAN IP Address.

NOTE

If the Current WAN Connection Statusindicates Not ConnectedorUnknown Connection Problem, go back through the previous steps toverify your information. If you are still experiencing connection problems,please contact Telular Tech Support at 1-800-229-2326 or your wirelessservice providers customer service center if you purchased your SX6TEthrough your carrier.

TipOnly the Status page auto-refreshes when viewing the Telular DeviceManager. From any other page, right-click your mouse and selectRefreshor Reloadto refresh the current page.

8. Close the browser window, reopen it, and go to a website (such aswww.telular.com) to verify Internet connectivity.

Tip

Any time you want to verify your connection status, go to the TelularDevice Manager (http://192.168.1.90) and sign on. Your status willappear on both the Home screen (next to Wireless WAN) and theStatus page.

NOTEFor additional data connection options, settings, and features, seeAdvanced Data Connection Options.


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Setup > Wireless WAN

The settings for Wireless WAN setup are covered in Setting Up Your Wireless WANData Connection.


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Setup > SIM

These options allow you to enter a PIN number for SIM card access (if necessary).YourSIM card may be set to operate without a PIN being entered.

Automatic SIM PIN entry control:If you wish to use this feature, select Enabled,enter your SIM PIN, and click Apply. If your SIM card does not require a PIN, selectDisabled.

SIM PIN:If you have selected Enabledabove, select Enabledhere also and re-enter your SIM PIN. Otherwise, select Disabled.

NOTEPlease contact your wireless service provider for assistance with the SIMcard settings, PIN requirements, and other configuration information.


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Network Options

Network > Routing

Routingsettings allow you to control the units network routing configuration. There aretwo primary options available, by selecting a Working Mode: Gateway (NAT on) andRouter (NAT on).

NOTERouter functionality may not be enabled on your device. Please checkwith your operator if you need this feature.


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Network > Filters

The Filterssettings allow you to customize the following access settings on your

network.

NOTEFilter settings may not be available on your device. Please check withyour operator if you need these features.


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Administration Options

Admin > Management

The Administration > Managementscreen allows you to change the following settings. Device Manager User Name:For security purposes, you may want to change your

user name for the Telular Device Manager from the default (telular). Enter a username in this field.

Device Manager Password:For security purposes, you may want to change theSX6TE password from the default (1234).Enter a new password and then re-enter itin the Confirm Passwordfield.

Remote Web Managment:Select Enableto allow remote access to the SX6TEfrom another computer via the Internet, using the specified Port Number.


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Admin > Factory Defaults

Click Restore Defaultsto reset all the device settings to the factory default settings. Anysettings you have customized through the Telular Device Manager will be reset.


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Admin > Firmware Upgrade

Please click Proceed with Upgrade button to get the unit ready to be upgraded.

If you have received a firmware upgrade for the SX6TE, click Browseto locate the

upgrade file on your computer, select the file, and then click Proceed with Upgradetoupdate your unit.


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Status Options

The Statusmenu provides information about your unit. The fields in the Status screencannot be edited directly, but they may be changed as a result of other settings youselect using the Telular Device Manager.

Status > Router

The Status > Routerpage displays most of the units important information.

Firmware Version:Displays the firmware version and release date for yourSX6TE. This information is useful if you ever need to contact your wireless serviceproviders customer care department or Telular Tech Support.

Current Time/Date:Displays the current time and date as provided by yourwireless service providers network.

Router Uptime:Displays how long the unit has been powered on and connected.Router uptime is reset any time the unit restarts, such as when you have madechanges to settings in the Telular Device Manager and click Restart.


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LAN MAC Address:Displays the units Media Access Control (MAC) address.

LAN IP Address andLAN Subnet Mask:Shows the LAN settings as defined onthe Setup > LANpage. See Setup > LAN.

DHCP Server:Shows whether the DHCP server option (see DHCP Settings) isenabled or disabled. (NOTE: DHCP Server may not be enabled on your device).

Current WAN Connection Status:Displays your current connection status:Connected, Disconnected, or Unknown Connection Problem.

Service Provider Name:The name of the wireless service provider for your unit(for example,ABC Wireless).

Radio Service Type:This displays your current data service type. From fastest toslowest (greatest throughput to least throughput), they are GSM, GPRS or EDGE.

RSSI:This is the signal strength, which is recorded in negative numbers. Thefarther away from zero, the worse the signal strength (for example, -90 dBmrepresents fairly weak signal strength; -50 dBm represents good signal strength).

Roaming Status: This shows whether the unit is roaming on a network differentfrom the home network.

Phone Number (MSISDN or MDN):Shows the phone number of the device.

IMEI:International Mobile Equipment Identity. This is a unique number identifyingyour SX6TE as a mobile device.

WAN IP Address:This is the WAN IP address assigned to the unit by yourwireless service provider. It may change depending on your service providersnetwork.

WAN DNS 1 andWAN DNS 2:These are the Domain Name Server addressesassigned by your wireless service provider.


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Install the modem

1. With your PC and SX6TE unit turned on, connect the end of the USB Cable Type Bto the SX6TE.

2. Connect the other end of the cable (USB Type A) to your computer.

3. Install the modem (the steps listed below are for a Windows XP based system).

Open up Control Panel and choose Phone and Modem Options.

Click on Add to add a modem connection.


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Select Dont detect my modem; I will select from a list and click on Next.

Select (Standard Modem Types) under the Manufacturer section andStandard 56000 bps Modem under the Models section. Click on Next tocontinue.

Choose the COM port assigned to the unit and click Next.


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After the modem has been successfully installed, click on Finish.

Back in the Phone and Modem Options window, choose the COM portassigned to the unit and click on Properties.

Under the Modem tab, select 115200 as the Maximum Port Speed.


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Under the Advanced tab, enter the AT command with the Network ProviderAPN in the Extra initialization commands: field (e.g.AT+CGDCONT=1,IP,isp.cingular) and click on Change DefaultPreferences.

Verify that the parameters under the General and Advanced tabs are set aslisted below and click on OK to close the window.


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Back in the properties window, under the Diagnostics tab, click on QueryModem to make sure that the unit is working and click on OK to finish.

NOTEThese instructions for Windows XP installation along with the instructionsfor Windows Vista Installations can also be found on the CD providedwith the SX6TE unit.


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Set up a Dial-Up Networking (DUN) Connection

1. Once your modem has been installed (steps described above) you may proceedto set up a Dial-up connection (the steps listed below are for a Windows XPbased system).

2. Choose Network Connections from the Control Panel window.

3. Click on Create a New Connection in the Network Tasks section of the window.

When the New Connection Wizard comes up, click on Next.

Select the Connect to the Internet option and click on Next.


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field and click on Next.

Enter the pone number provided by the Network Provider (e.g. *99***1#) inthe Phone Number field and click on Next.

Select the Anyones use option to make the connection available for allusers and click on Next.

Enter the username and password provided by the Network Provider in their


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respective fields and click on Next.

Select the Add a shortcut to this connection to my desktop option if desiredand click on Finish.

A dial-up connection can be made by going to the Control Panel, thenchoosing Network Connections and clicking on the name of the connectionthat was just created.


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4. Open the recently created connection.

After opening the connection click on Properties.

Inside the Properties window, choose the COM port assigned to the unitand click on Configure.

Verify that the parameters in the Modem Configuration Window areproperly set, as below.


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Click on Dial.

Wait until the dial-up connection is successful (a new window will appearindicating the progress).

NOTEThese instructions for Windows XP installation along with the instructionsfor Windows Vista Installations can also be found on the CD providedwith the SX6TE unit.


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SX6TE TROUBLESHOOTING

Telephone Service is Not Working (Cannot make or receive calls)

Make sure the SX6TE powered on properly.

Make sure any equipment that is externally connected to the SX6TE is correctlyconnected.

Test any externally connected equipment on a known system to verify operation.

Do you have the antenna connected? If not, connect the antenna.

Is service established with a service provider? If so, is there any service provider issue?Your service may be disconnected or not functioning properly. Contact your serviceprovider if you think this is the problem.

Unable to Receive Calls

Is the handset on the cradle? If not, place the handset on the cradle and try again.

Is the SX6TE making a loud repetitive tone (ROH)? Then either speakerphone or thehandset is off hook. Hang-up and try again.

Unable to Make Calls

If you do not hear standard dial tone when off hook, then your service has a problem.Contact your service provider if you think this is the problem.

Do you have telephone extensions connected to the SX6TE? If so, one of those may beoff hook (the display will show this information).

Noise Interference during a call

Make sure that the handset being used is at least 2 feet (60cm) away from the SX6TEunit to prevent noise interference caused by the unit.

Unable to Send or Receive Analog Fax Calls

Is your fax machine connected properly? You may have the fax machine connected tothe wrong RJ-11 jack of the SX6TE. Make sure it is connected to the jack with the faxicon.

Do you have fax service on your wireless account? Contact your service provider formore information.

Do you have good signal strength? If your signal is low it may affect faxing. Tryrepositioning the unit or obtaining a directional high gain external antenna.

Unable to Send or Receive Circuit Switched Data (CSD) Calls

Is your computer connected to the serial port or USB port of the SX6TE? If not, connectthe computer with an appropriate RS232 DB-9 cable or USB cable.

Do you have CSD service on your wireless account? Contact your service provider formore information.

Is your computer configured properly to access data service with the SX6TE? Pleasereference the data sections of this manual for proper setup.

Unable to Connect to Data Service

Is your computer connected to the serial port or USB port of the SX6TE? If not, connectthe computer with an appropriate cable.

Do you have data service on your account? Contact your service provider forinformation.

Is your computer configured properly to access data with the SX6TE? Please referencethe data sections of this manual for proper setup of your data feature or see the setup

wizard help file for more information. You can dial the connection but cannot authenticate with the network. There may be a

network or account setup problem. Contact your service provider for more information.No Power

Is the power supply connected to the unit? Make sure power is available and that the

power supply is properly connected to the SX6TE.

The power supply is connected but the unit still has no power. Make sure the circuit isfunctioning to the power supply. Check breakers and contact your power company.Power may be off at location.

Moisture or Ventilation Problems


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Is moisture forming on or around the SX6TE? Remove any moisture with a clean drytowel and move the unit to a well ventilated area. Review the Temperature andEnvironment section of this manual for more information.


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Safe Operation RequirementThe Phonecell

SX6TE must be either wall mounted or desk mounted and should not be

operated when any person is within 20 cm (8 inches) of the antenna.

WARNING!

The PhonecellSX6TE is intended either to be wall mounted or mounted

on a flat surface to allow proper ventilation. Do not block the spacebeneath the Phonecell

SX6TE as this could cause the unit to overheat

and fail.

Temperature EnvironmentOperating Temperature: From -10 to +50C; Up to 95% relative humidity (non-condensing)Storage Temperature: From -40 to 60C; Up to 95% relative humidity (non-condensing)

Antenna Care and ReplacementDo not use the Phonecell

SX6TE with a damaged antenna. If a damaged antenna

comes into contact with the skin, a minor burn may result. Have the antenna replacedby a qualified technician immediately. Use only a manufacturer-approved antenna.Unauthorized antennas, modifications, or attachments could damage the Phonecell

SX6TE.

DrivingCheck the laws and regulations on the use of cellular products in the areas where youdrive. Some jurisdictions prohibit use of a cellular device while driving a vehicle. Even ifyour jurisdiction does not have such a law, we strongly suggest that, for safety reasons,the driver use extreme caution when operating the cellular device while the vehicle is inmotion. Always obey the law.

Exposure to electronic DevicesMost modern electronic equipment is shielded from RF energy. However, RF energy,from cellular devices may affect inadequately shielded electronic equipment.RF energy may affect improperly installed or inadequately shielded electronic operatingand entertainment systems in motor vehicles. Check with the manufacturer or itsrepresentative to determine if these systems are adequately shielded from external RFenergy. You should also check with the manufacturer of any equipment that has beenadded to your vehicle.

Consult the manufacturer of any personal medical devices (such as pacemakers,hearing aids, etc.) to determine if they are inadequately shielded from external RFenergy.Turn the Phonecell

SX6TE OFF in health care facilities when any regulations posted in

the areas instruct you to do so. Hospitals or health care facilities may be usingequipment that could be sensitive to external RF energy.

AircraftTurn OFF the Phonecell

SX6TE before boarding any aircraft.

Use it on the ground only with crew permission.

Do not use it in the air.

To prevent possible interference with aircraft systems, U.S. Federal AviationAdministration (FAA) regulations require you to have permission from a crew member touse your cellular phone or any other cellular product) while the plane is on the ground.This will prevent interference with any communication systems on the ground. FCCregulations prohibit using your cellular device while the plane is in the air.


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ChildrenDo not allow children to play with the Phonecell

SX6TE to prevent damage to the unit.

Blasting AreasConstruction crews often use remote control RF devices to set off explosives.Therefore, to avoid interfering with blasting operations, turn the Phonecell

SX6TE OFF

when in a blasting area or in areas posted: Turn off two-way radio.

Potentially Explosive Atmospheres

Turn the Phonecell

SX6TE OFF when in any area with a potentially explosiveatmosphere. It is rare, but the Phonecell

SX6TE or its accessories could generate

sparks. Sparks in such areas could cause an explosion or fire resulting in bodily injuryor even death.

Areas with a potentially explosive atmosphere are often, but not always, clearlymarked. They include fueling areas such as gas stations; below deck on boats; fuel orchemical transfer or storage facilities; areas where the air contains chemicals orparticles, such as grain, dust, or metal powders; and any other area where you wouldnormally be advised to turn off your vehicle engine. Do not transport or storeflammable gas, liquid or explosives in the area of the Phonecell

or accessories.

Vehicles using liquefied petroleum gas (such as propane or butane) must comply withthe National Fire Protection Standard (FPA-58). For a copy of this standard, contactthe National Fire Protection Association, One Batterymarch Park, Quincy, MA 02269,

Attn: Publications Sales Division.


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IV. WHAT THIS WARRANTY DOES NOT COVER:(a) Subsequent upgrades and enhancements to the Product (b) Defects, non-compliance or damage resulting from use of the Product in other than its normal andcustomary manner or environment. (c) Defects, noncompliance or damage from misuse,lightening, accident or neglect. (d) Defects, noncompliance or damage from impropertesting, operation, maintenance, installation, adjustment, or any alteration or modificationof any kind. (e) Product disassembled or repaired in such a manner as to adverselyaffect performance or prevent adequate inspection and testing required to verify anywarranty claim. (f) Product which has had the serial number removed or made illegible.(g) Defects, non-compliance or damage due to spills of food or liquid. (h) All plasticsurfaces and all other externally exposed parts that are scratched or damaged due tocustomer normal use. (i) Costs and expenses, including without limitation handling,

labor and transportation, incurred in returning Product for warranty service to TelularsRepair Center. (j) Repair, programming or servicing by someone other than Telular.

V. GENERAL POVISIONS:THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS OR STATUTORYWARRANTIES. IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATIONIMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULARPURPOSE, TITLE INFRINGEMENT, DELIVERY, NEGLIENCE AND PERSONALINJURY, ARE DISCLAIMED. FURTHER, AS THE CELLULAR CARRIER IS NOTCONTROLLED BY TELULAR, NO WARRANTY IS MADE AS TO COVERAGE,AVAILABILITY OR GRADE OF SERVICE PROVIDE BY THE CELLULAR CARRIER.IN NO EVENT SHALL TELULAR BE LIABLE FOR DAMAGES IN EXCESS OF THEPURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE, LOSS OF TIME,INCONVIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHERINCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THEUSE RF INABILITY TO USE SUCH PRODUCT TO THE FULL EXTENT SUCH MAYBE DISCLAIMED BY LAW. SOME JURISDICTIONS DO NOT ALLOW THE

EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGESOR LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS.

VI. SOFTWARE PROVISION:Laws in the United States and other countries preserve for Telular certain exclusiverights for copyrighted Telular software such as the exclusive rights to reproduce incopies and distribute copies of such Telular software. Telular software may be copiedinto, used in and redistributed with only the Product associated with such Telularsoftware. No other use, including without limitation, disassembly of such Telularsoftware or exercise rights in such Telular software is permitted and Telular reserves allrights not expressly granted in this Limited Commercial Warranty.

Patents:Telular Corporation products are protected and manufactured under one or more of thefollowing U.S. patents and related international patents and patents pending relatingthereto 4,658,096; 4,737,975; 4,775,997; 4,868,529, 4,922,517, 5,134,651; 5,361,297,

5,469,494; 5,046,085; 5,715,296.

Trademarks:Telular Corporation owns the following registered trademarks: TELULAR and design,TELULAR, CELJACK, MAXJACK, TELCEL, HEXAGON LOGO, PHONECELL,CELSERVE, TELGUARD, CPX and AXCELL.


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TelularSX6TE GSM User Manual

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