Teleprime
Transcript of Teleprime
~ Teleprime
~ Mission and Values~ Benefits and Solutions~ Case Studies~ Tips~ Network and Topology
Anup Manchanda, VP, Teleprime, [email protected], 847-252-7100X50
• Teleprime delivers best of class turn-key communication solutions for our clients. Our solutions enable our clients to respond at the speed of business, build stronger relationships, and reduce the costs associated with connecting to their customers.
Mission and ValuesTeleprime Mission StatementTeleprime is committed to deliver the best communication solutions for our clients by:
• Aligning around business objectives of our clients - revenue, cost, people and process.• Knowing that the best decisions balance thoughtfulness and speed. • Serving our clients with solutions that satisfy and exceed their communication needs.• Fostering creativity and innovation by working closely with IIT VoIP Labs to shape the future of communication.• Helping to improve our clients’ customer service, worker productivity and business efficiency.
Teleprime Values
• Embracing change for ourselves and our customers.• Creating a culture of unity and global community by acknowledging and supporting diversity.• Delivering for today and Innovating for tomorrow.• Respecting Individuals Knowledge and Nurturing Talent.• Enhancing the Quality of our work and our lives.
Why Engage Teleprime?
Focus on providing best of class turnkey solutions.Constant enhancement to product mix with best of class in new solutions.
• Over 1000 clients deployed with various solutions in over 80 countries.• Over 50 years of collective experience within company focusing on SMB VoIP
solutions.
Knowledge and Expertise
• Regular speaker at over 30 industry forums/conferences/seminars like Supercomm, IIT VoIP, ITEC etc. Access to SME in the industry.
• Assisted in the build up of VoIP Lab at IIT where new products are tested and validated before market introduction.
• Advisor to startups and innovators in building VoIP solutions for the marketplace.
Benefits and Solutions
– BenefitsBenefits Product/Services Product/Services– EliminateEliminate or or ReduceReduce communication costs. Small business IP PBX, Calling communication costs. Small business IP PBX, Calling
Card Platforms.Card Platforms.
– Establish Presence Establish Presence Social Media, LAN Infrastructure, IPTVSocial Media, LAN Infrastructure, IPTV
– Empower Empower Remote workers, branch offices Remote workers, branch offices
with integrated capabilities as main office. Small Business IP PBX, WiMax, Social Media. with integrated capabilities as main office. Small Business IP PBX, WiMax, Social Media.
– Improving Improving Efficiency and Productivity. Small Business IP PBX, WiMaxEfficiency and Productivity. Small Business IP PBX, WiMax
– Enhancement Enhancement of of new new features and functionalities. IPTV, WIMax, Social Media. features and functionalities. IPTV, WIMax, Social Media.
About
• In Business since 1992. Offices in IL, TX, GA, NJ, India.• Products and services include: Small Business IP PBX, Signaling gateway, SIP Trunking,
LAN infrastructure, WiMax, IPTV, Calling Card Platform, Social media etc.
• Channel partners with Cisco, Cbeyond, Clear, Encore, Epygi and 40 other partners.
• Solutions address Consumer, Enterprise/SMB, and Carrier markets.
• Constant enhancement to product mix with best of class in new solutions.
• Active participation in speaking at over 30 business forums and conferences.
Teleprime Approach~ Assess Needs and Discovery Process.~ On Going Interactive Discussion.~ Recommend and Implement Solutions.~ Refine and Revisit Gaps.
~ Address Communications Changes.
What is a Small Business IP PBX?
Telephone switch ideal for small business premises based
installations using best scenario for clients: Internet protocol(IP)
network connectivity and/or traditional telephone lines.
Benefits:
• Lower connectivity costs.• Improve efficiency and productivity with new calling features. • Leverage existing data bandwidth.
Target Market:
• SMB/Enterprise, SOHO, Companies with Multiple offices and remote workers.
What is SIP Trunking?
SIP trunk allows a company to replace the traditional fixed
PSTN lines with PSTN connectivity via a SIP trunking service
provider on the Internet
Benefits:
• Reduction of recurring costs of separate PSTN and data circuits • Utilization of DID’s that allow each employee to have their own phone line;• Starting point for the entire breadth of real time communication possible with the
protocol, including IM, application sharing etc.
Target Market:
• SMB/Enterprise, SOHO, Companies with Multiple offices and remote workers.
What is LAN Infrastructure?
A Local Area Network (LAN) is a high-speed communications system designed to link computers and other data processing devices together within a small geographic area, such as a workgroup, department, or building.
Benefits:
• Increase efficiency exponentially in an office environment; • Provide the users with an easy to use central resource of all files • Increasing security and making it easier to collaborate on projects• Reduce Cost and Share resource.
Target Market:
• SMB/Enterprise, SOHO, Companies with Multiple offices and remote workers.
What is a Signaling Gateway?
A Signaling Gateway is a device that enables connectivity between different signaling networks by resolving signaling differences between legacy switches and new network equipment (such as VoIP Gateways).
Benefits:
• Increase revenue and profit by differentiating combined services.• Enable a phased network evolution.• Leverage investment in existing networks.
Target Market:
• Carrier Market
What is IPTV?
IPTV (Internet Protocol Television) delivers television programming via a
broadband connection using Internet protocols. It requires a subscription and IPTV
set-top box, and offers key advantages over existing TV cable and satellite
technologies. IPTV is typically bundled with other services like Video on Demand
(VOD), voice over IP (VOIP) or digital phone, and Web access, collectively referred to
as Triple Play.
Benefits:
• Higher quality and more interactive features.• Leverages the investment in your data network.• Industry standard based and does not compromise network security.
Target Market:
• SMB/Enterprise, SOHO, Companies with Multiple offices and remote workers.
What is Calling Card Platform?
A physical Telecom Platform and Soft-Switch providing a wide range of
telecoms services using both traditional telephone technology or VoIP. It
contains a real time billing engine which rates and bills and invoices calls,
and contains a payment gateway.
Benefits:
• High revenue and low maintenance.• Lower international calling costs.• Increase market share, reduce go to market time, decrease operating costs.
Target Market:
• Consumer, Distributors and Retail stores. SOHO.
Case Study
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Before After
Before
•10 Bills
•No Voicemail
•Truck roll out for MAC’S
•72 hour wait for MAC’s, support
After
•1 Bill
•Voicemail to Email
•Find me, follow me
•Remote support
•Less than 24 wait for MAC’s, support• $12,500- Equipment Cost
• ROI- 13 months (estimate)• Moved voice line to SIP trunk, Added IP-PBX, router, firewall,
Changed fax line used as redundant line
Retail Stores with 6 Different Locations and Corporate Office
Yearly Local, LD and internet cost
Case Study
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Before After
Before•Inbound calling, outbound calling for appointment•Voicemail only access from office•After hours calls to answering service•Multiple calls to reach doctor
After•Voicemail to Email•One call to reach doctor•Find me, Follow me
•Remote support•Cost savings on answering service ($7000/yr)•$500 savings on internal office to office calling
Doctors Office with 2 Different Locations
• $2,100- Equipment CostHardware, Provisioning, Extended warranty
• ROI- Improved employee productivity, Increased client retention
Yearly Local, LD and internet cost
Case StudyOne Office with 3 local employees and 8 remote workers
Before• Yearly Local and
LD Cost- Varied• Multiple steps to
reach calling party
• Needed to contact remote workers for billing
• No direct contact to employees– Call cell phone– Email
After• Yearly Local and LD
Cost- Varied• SIP trunk; eliminate
remote office• Real time bill
management• Calls routed
automatically• DID’s allocate to
remote workers/road warriors
• Voicemail to email
• $2,000- Equipment Cost• Hardware, Provisioning, Extended warrant
Yearly Local, LD and internet cost
Yearly Local, LD and internet cost
PSTN for Remote Cell Phones
• Copyright © 2008, Teleprime Inc. – All rights reserved, Confidential Information
URL: www.teleprime.com 1305 Wiley Road Suite 102 Schaumburg IL 60173 Tel: 1-847-252-7100
Internet
2 SNOM 300 Remote Ex at
Pune
1- SNOM 360 ( Reception)
13- SNOM 300
30- PC/ Soft phone
USA Quadro 4X, CBY BVI
6 SIP Trunks
Ethernet Switch
India Quadro FXO , 6 PSTN
WAN
PC
PC
Quadro 16X
VPN
India and Paris Quadro’s, SIP – SIP
Calls
Paris Extensions
Company Network Topology
SIP calling setup between Quadro’s
Internet
PC / Soft phone
Quadro 4X
Quadro 2X
IP Phones
SIP
PSTN Lines
Shelcomm
Voxitas
Broad voice
Ethernet Switch
SIP
IP Phones
IP PSTN Lines
Voxitas
Broad voice
PC / Soft phone
India Site
SIP
Remote office US
Ethernet Switch
IP Phones
Schaumburg Site
PC / Soft phone IP Phones
Ethernet Switch
Quadro 2X
Voxitas
, Cbeyond
PC / Soft phone
IIT Site
SIP Quadro 2X