SmartCare Marlene Harkis Service Development Manager Scottish Centre for Telehealth and Telecare.
Telehealth & Telecare – Helping Access PC SCIMP, NOVEMBER 2013
description
Transcript of Telehealth & Telecare – Helping Access PC SCIMP, NOVEMBER 2013
![Page 1: Telehealth & Telecare – Helping Access PC SCIMP, NOVEMBER 2013](https://reader035.fdocuments.us/reader035/viewer/2022070403/56813982550346895da1153f/html5/thumbnails/1.jpg)
Telehealth & Telecare – Helping Access PCSCIMP, NOVEMBER 2013
Anne Reoch Clinical lead CVD
SCTT/NHS24
Hardip DevsieHealth Strategy
SGHD
![Page 2: Telehealth & Telecare – Helping Access PC SCIMP, NOVEMBER 2013](https://reader035.fdocuments.us/reader035/viewer/2022070403/56813982550346895da1153f/html5/thumbnails/2.jpg)
Workshop
• T&T in PC - SLWG• Brief feedback from T&T survey• PC Action Plan• Improving Access – next steps
![Page 3: Telehealth & Telecare – Helping Access PC SCIMP, NOVEMBER 2013](https://reader035.fdocuments.us/reader035/viewer/2022070403/56813982550346895da1153f/html5/thumbnails/3.jpg)
SLWG – 1)Developing action plan
2) Taking forward priority developments
PC Dev Team
SCTT/NHS 24
eHealth
JIT
![Page 4: Telehealth & Telecare – Helping Access PC SCIMP, NOVEMBER 2013](https://reader035.fdocuments.us/reader035/viewer/2022070403/56813982550346895da1153f/html5/thumbnails/4.jpg)
PC Action Plan
‘PRIMARY CARE IN THE 21st CENTURY UTILISING TECHNOLOGY TO DELIVER PERSON CENTRED CARE – ACTION PLAN’
![Page 5: Telehealth & Telecare – Helping Access PC SCIMP, NOVEMBER 2013](https://reader035.fdocuments.us/reader035/viewer/2022070403/56813982550346895da1153f/html5/thumbnails/5.jpg)
SLWG 2 collaborative developments
• KIS development with Scottish Congenital Heart Disease Network
• ?
![Page 6: Telehealth & Telecare – Helping Access PC SCIMP, NOVEMBER 2013](https://reader035.fdocuments.us/reader035/viewer/2022070403/56813982550346895da1153f/html5/thumbnails/6.jpg)
T&T Survey
• Sent to all practices in Jan 2013• 546 responses • Key findings…..
![Page 7: Telehealth & Telecare – Helping Access PC SCIMP, NOVEMBER 2013](https://reader035.fdocuments.us/reader035/viewer/2022070403/56813982550346895da1153f/html5/thumbnails/7.jpg)
……..Key Findings
Communications• 65% of responding practices have a website• 81% offer telephone medical advice• 25% use email & SMS to communicate with patients• 48% refer patients to NHS 24 or NHS Inform web sites• 1%-12% refer patients to more specialized sites
![Page 8: Telehealth & Telecare – Helping Access PC SCIMP, NOVEMBER 2013](https://reader035.fdocuments.us/reader035/viewer/2022070403/56813982550346895da1153f/html5/thumbnails/8.jpg)
…..Key Findings
Patient Access• 20% offer email access to prescription• 43% offer web access to prescription• 95% offer test results by phone• 3% offer electronic access to test results• SMS mainly offered to send appointment /recall reminders• SMS 0% for prescription request• SMS 1% for test results
![Page 9: Telehealth & Telecare – Helping Access PC SCIMP, NOVEMBER 2013](https://reader035.fdocuments.us/reader035/viewer/2022070403/56813982550346895da1153f/html5/thumbnails/9.jpg)
…..Key findingsCurrent use of videoconferencing (VC)• 13% of practices use for some reason• 3% use it for clinical consultation• 1% are planning to use• 85% not planning to use
![Page 10: Telehealth & Telecare – Helping Access PC SCIMP, NOVEMBER 2013](https://reader035.fdocuments.us/reader035/viewer/2022070403/56813982550346895da1153f/html5/thumbnails/10.jpg)
…..Key Findings
Videoconferencing (VC)Broadband to allow VC?• 38% not enough broadband • 6% broadband upgrade planned in next year • 53% do not know
•44% stated in free text the reason for not using VC was lack of support at practice or referral site (Mgt and IT)
![Page 11: Telehealth & Telecare – Helping Access PC SCIMP, NOVEMBER 2013](https://reader035.fdocuments.us/reader035/viewer/2022070403/56813982550346895da1153f/html5/thumbnails/11.jpg)
…..Key FindingsPatient Home Monitoring using TelehealthPractices were asked about their awareness of THM• 42% aware of telehealth home monitoring• 58% not aware of telehealth home monitoring
![Page 12: Telehealth & Telecare – Helping Access PC SCIMP, NOVEMBER 2013](https://reader035.fdocuments.us/reader035/viewer/2022070403/56813982550346895da1153f/html5/thumbnails/12.jpg)
…..Key Findings
Patient Home Monitoring using TelehealthPractice Interest?• 60% stated they would be interested in use • 40% would not (it is not clear from the survey how many use telehealth
to monitor patients)
![Page 13: Telehealth & Telecare – Helping Access PC SCIMP, NOVEMBER 2013](https://reader035.fdocuments.us/reader035/viewer/2022070403/56813982550346895da1153f/html5/thumbnails/13.jpg)
…..Key Findings
Telecare• 5% of practices currently participated / collaborated
in Telecare schemes• 72% wanted to know more about Telecare