TELECOMMUNICATIONS, INTERNET ACCESS, AND INTERNAL CONNECTIONS

Request for Proposal (RFP)

TELECOMMUNICATIONS,INTERNET ACCESS,

ANDINTERNAL CONNECTIONS

Plymouth Youth Center

Anne Little LongExecutive Director

Date Issued: December 19, 2000

Proposers conference 10:00 a.m., January 3, 2001

Return Date: 3:00 p.m., January 9, 2001

Return To: Plymouth Youth Center2301 Oliver Avenue NorthMinneapolis, Minnesota 55411-1878612-522-6501

Method of Return: U.S. Mail, Private Mail Service Carriers, orPersonal Delivery to above location only.

Request for Proposal Telecommunications, Internet Access, and Internal Connections

© 2000 Plymouth Youth Center Page i

Table of Contents

1. OVERVIEW.......................................................................................................................................1

1.1 Objective of this RFP ..............................................................................................................1

1.2 Plymouth Youth Center...........................................................................................................1

1.3 Scope of Products and Services in this RFP..........................................................................1

1.4 Evaluation Timetable ..............................................................................................................2

1.5 Universal Services Program Considerations ..........................................................................2

2. PROPOSAL AND RFP INSTRUCTIONS.........................................................................................3

2.1 Special Terms and Conditions................................................................................................3

2.1.1 Issuing Agent.................................................................................................................3

2.1.2 Submission Requirements ............................................................................................3

2.1.3 Interpretation of RFP.....................................................................................................4

2.1.4 Other Information ..........................................................................................................4

2.2 General Response Requirements ..........................................................................................4

2.2.1 Proposal Effective Period..............................................................................................5

2.2.2 Retention of Vendor Material ........................................................................................5

2.2.3 Award or Rejection of Vendor Proposals......................................................................5

2.3 Proposal Content Requirements.............................................................................................5

2.3.1 Transmittal Letter ..........................................................................................................6

2.3.2 Table of Contents..........................................................................................................6

2.3.3 Vendor Information........................................................................................................6

2.3.4 Proposal Content and Format.......................................................................................6

2.3.5 Exceptions to RFP ........................................................................................................6

2.3.6 Compliance with Law ....................................................................................................6

3. LEGAL REQUIREMENTS ..............................................................................................................13

3.1 Terms and Conditions...........................................................................................................13

3.2 General Requirements..........................................................................................................13

3.2.1 Liability and Insurance ................................................................................................13

3.2.2 Compliance with Laws ................................................................................................13

3.2.3 Acceptance of Proposals ............................................................................................13

3.2.4 Sub-Vendors ...............................................................................................................14


© 2000 Plymouth Youth Center Page ii

4. TELECOMMUNICATIONS SERVICES..........................................................................................15

4.1 Intra-LATA Long Distance Service .......................................................................................15

4.2 Inter-State and International Long Distance Service............................................................16

4.3 Data Connection Service ......................................................................................................16

4.4 Telephone Service ................................................................................................................17

5. INTERNET ACCESS......................................................................................................................18

5.1 Internet Service.....................................................................................................................18

5.1.1 Dedicated Internet Access Circuit...............................................................................18

5.1.2 Domain Name Registration and other web related charges.......................................19

5.1.3 Primary Domain Name Service (DNS) and Secondary DNS .....................................19

5.1.4 Firewall and Filter Service...........................................................................................19

5.1.5 Caching Service ..........................................................................................................19

5.1.6 E-mail Service .............................................................................................................19

5.1.7 Web Hosting................................................................................................................19

5.1.8 Hardware and Software ..............................................................................................20

5.1.9 Installation and Maintenance ......................................................................................20

6. TECHNOLOGY INFRASTRUCTURE ............................................................................................21

6.1 Technology Facilities ............................................................................................................21

6.1.1 Space for Distribution Frames ....................................................................................21

6.1.2 Backboards and rack frames ......................................................................................22

6.1.3 Cable tray ....................................................................................................................23

6.1.4 Sleeves and firestop....................................................................................................23

6.1.5 Outlet boxes and raceway...........................................................................................24

6.1.6 Connections to serving utilities ...................................................................................25

6.1.7 Space configurations...................................................................................................25

6.2 Cabling ..................................................................................................................................30

6.2.1 Cable and termination .................................................................................................30

6.2.2 Patch panels................................................................................................................31

6.2.3 Patch Cables...............................................................................................................31

6.2.4 Outlets .........................................................................................................................32

6.2.5 Testing and Certification .............................................................................................33

6.2.6 Warranty......................................................................................................................33

6.2.7 Plant Record System ..................................................................................................33

6.3 Equipment .............................................................................................................................34

6.3.1 Data System................................................................................................................34


© 2000 Plymouth Youth Center Page iii

6.3.2 Telephone System ......................................................................................................35

6.3.3 Broadband System......................................................................................................38

6.3.4 Warranty......................................................................................................................39

7. ADDITIONAL PROVISIONS...........................................................................................................40

7.1 General Responsibilities .......................................................................................................40

7.1.1 Prime Vendor ..............................................................................................................40

7.2 Installation .............................................................................................................................40

7.2.1 Workmanship and Inspections....................................................................................40

7.2.2 Access.........................................................................................................................41

7.2.3 Equipment Storage .....................................................................................................41

7.2.4 Availability of Power and Light ....................................................................................41

7.3 Documentation......................................................................................................................42

7.4 Warranties and Maintenance................................................................................................42

7.5 Service response ..................................................................................................................42


© 2000 Plymouth Youth Center Page 1

1. OVERVIEW

1.1 Objective of this RFP

The Plymouth Youth Center (herein after PYC) wishes to establish a multi-yearagreement with one or more suppliers for telecommunications, Internet access andinternal connections requested in this request for proposal (RFP). PYC seeks to awardthis RFP to prime vendors in each service area, however, it will consider combinedproposals or proposals for isolated products and services and may award one or morethan one contract to fulfill the RFP. Vendors have the latitude to suggest alternativeapproaches, services and products as they see fit in addition to those specified, whichshould form a base proposal for all vendors in their respective areas.

1.2 Plymouth Youth Center

Plymouth Youth Center, located in North Minneapolis, is a nonprofit human serviceorganization serving school-age youth and families. PYC, through its Alternative Schooldivision, has served over 5,000 area youth since its founding in 1969. This year'sgraduating class includes 33 persons who have found success beyond the conventionalenvironment of the public and private school systems in the area. Over the next fiveyears, PYC expects that its Alternative School division will more than double, requiringnew space and services–and a new vision–to meet the need.

PYC's Alternative School includes four sites, all in Minneapolis:

• Administration, 2301 Oliver

• Capri Learning Center, 2027 West Broadway

• Lyndale Learning Center, 2519 Lyndale Avenue North

• New High School, 2021 West Broadway.

1.3 Scope of Products and Services in this RFP

PYC wishes to establish multi-year agreements with Vendors in each of these areas:

• Long distance service including intra-LATA, inter-state and international service

• Local telephone service

• Data connection service

• Internet services

• Technology systems including, facilities, cabling and equipment for data,telephone and instructional television systems.

Deliveries of products and services will not occur before July 1, 2001, coincident with e-rate funds disbursement. Since exact needs may change over the next six months, PYCreserves the right to incrementally increase or decrease the scope of work prior todelivery or installation.



1.4 Evaluation Timetable

The following section outlines important dates regarding the RFP evaluation.

• File E-rate Form 470 for requested products/services December 12, 2000

• Issue RFP to potential vendors December 19, 2000

• Deadline for submission of questions 5:00 p.m. January 2, 2001

• Bidders conference 10:00 a.m. January 3, 2001

• RFP response deadline 2:00 p.m. January 9, 2001

• Vendor selection January 15, 2001

• Complete review by legal staff January 15, 2001

• Develop contract and statement of work January 17, 2001

• Official award and sign contract January 17, 2001

• File e-rate form 471 January 18, 2001

1.5 Universal Services Program Considerations

The Federal Communications Commission (FCC) adopted rules on May 7, 1997 asrequired by the Telecommunications Act of 1996 that provides subsidy matching fundsfor telecommunication products and services for K-12 schools and public libraries. Therules were incorporated into the FCC's Universal Service Order (CC Docket No, 96-45).The Order acts to ensure that eligible schools and libraries have affordable access tomodem telecommunication services, internal connection and the Internet. This UniversalService discount program is also called "E-rate." in the schools and libraries community.

Under the Universal Service program, PYC’s schools are eligible for 90% discounts onInternet services, telecommunications services and internal network infrastructure. To beeligible, schools must follow procedures required by the Schools and Library Division(SLD) of the Universal Service Administrative Company (USAC) , which oversees theUniversal Service provisions of the Telecommunications Act of 1996.

Under the program, vendor receive the full amount they contract for, however, paymentfor the eligible goods and services is split between school and the Universal Service fund.Vendors must:

• Apply for Service Provider Identification Number (SPIN) and provide it with the bidproposal. Call the SLD at 888-641-8722 for additional information

• Agree that the school's portion of the contract is subject to the availability of thediscount to the schools on a year by year basis.

• Separate ineligible services and equipment from eligible services and equipmentand include start and completion dates for the work on each invoice.

• Agree to invoice USAC for the discount amount using their forms and procedures.

• Agree to invoice PYC only for the after-discount amount.

• Agree to assist PYC in resolving administrative issues that arise from theUniversal Service program.



2. PROPOSAL AND RFP INSTRUCTIONS

Throughout the remainder of this Request for Proposal document, the following references apply:

RFP: this document representing the Request for Proposal.

PYC: refers to Plymouth Youth Center, which is seeking to acquire a new Telecommunications,Internet Access and Internal Wiring Solution.

Vendor: refers to companies, organizations and providers responding to this RFP.

Sub-vendor: refers to companies, organizations and providers having a contract relationship withthe Vendor to perform part of the work of the contract.

2.1 Special Terms and Conditions

2.1.1 Issuing Agent

Communication regarding the RFP should be referred to:

Michael Johnson

Plymouth Youth Center2301 Oliver Avenue NorthMinneapolis, Minnesota 55411-1878612-522-6501fax - [email protected]

Submit questions in writing. Answers will be distributed in text to RFP Vendors byaddendum before the RFP deadline.

2.1.2 Submission Requirements

Submit one original proposal without pricing information along with four copies ina sealed envelope labeled “Telecommunications, Internet Access and InternalConnections Concept Proposal”. Submit one original cost proposal with feeschedules along with four copies in a separate sealed envelop labeled“Telecommunications, Internet Access and Internal Connections Proposal CostProposal”. Submit the Concept and Cost Proposals in a single package that islabeled on the outside:

ProposalTelecommunications, Internet Access and Internal ConnectionsDue 2:00 p.m. January 2, 2001



Submit proposal envelope to:

Plymouth Youth Center2301 Oliver Avenue NorthMinneapolis, Minnesota 55411-1878

PYC will prepare and negotiate a contract with the selected Vendor(s) and giveconsideration, to the extent possible, to Vendor's standard contract andagreement.

2.1.3 Interpretation of RFP

Carefully examine the Request for Proposal requirements, specifications andconditions and fully understand the services required.

If any Vendor finds discrepancies or omissions in this RFP, or is in doubt as tothe meaning of a particular requirement, submit notifications and questions inwriting or via e-mail for interpretation, correction or clarification.

Any change required in the RFP will be made by written addendum delivered toeach Vendor that is recorded as receiving an RFP.

2.1.4 Other Information

RFP Revision: If it is necessary to revise any part of this RFP, written addendumwill be delivered to Vendors recorded as receiving an RFP.

Selection Committee: Proposals will be evaluated by a team consisting of PYCrepresentatives and their advisors. They will make final recommendation to theExecutive Committee. The Executive Committee will recommend the finalVendor to the Chief Executive Officer who will engage the contract.

Oral Presentations: Vendors who submit a proposal may be asked to make anoral presentation or demonstration of their proposal products or services to theSelection Committee. Presentations provide an opportunity for the Vendor toclarify its proposal and demonstrate its proposed products or services to ensurea thorough and mutual understanding of the project.

Final Approval: The final award of this proposal is contingent upon the approvalof the Chief Executive Officer.

Vendor Notification: Vendors responding to the original RFP will be notified oftheir selection or rejection on the date of Vendor selection.

2.2 General Response Requirements

This section addresses general requirements for the Vendor to consider in preparing theirproposal.

PYC reserves the right to waive informalities in the proposals submitted and waive minordiscrepancies in the proposal process.



PYC may make inquiries necessary to determine the qualifications and integrity of anyVendor. Evidence may be requested to verify financial stability, performance on projectsof a similar nature, performance with vendors and subcontractors, performance in atimely manner or to verify personnel, certifications, qualifications, capabilities, equipmentand facilities.

Those entities providing costs for material and service to the Vendors shall be qualified todo so as defined in this RFP. PYC may reject proposed subcontractors when it cannot bedemonstrated that they are qualified to accomplish the work.

Vendors are encouraged to propose additions or enhancements to the services, featuresor other requirements of this RFP or any awarded contract. These additions,improvements or enhancements may be proposed to save money, to improveperformance or for any other purpose which presents a service advantage to PYC. Aspart of the proposed changes, submit a complete proposal for evaluation. Thoseproposed service additions or enhancements that are acceptable will be processed asmodifications to the contract or as new contracts as appropriate.

PYC will not be liable for proposal preparation costs or any delay in acting uponproposals. Vendors may withdraw, in whole or in part, any proposal not accepted withinthe period specified in the proposal.

2.2.1 Proposal Effective Period

Proposals remain in full effect for at least 30 days after the closing date for theRFP responses.

2.2.2 Retention of Vendor Material

PYC reserves the right to retain proposals, excluding proprietary documentation,regardless of which response is selected.

2.2.3 Award or Rejection of Vendor Proposals

Final award will be made to the Vendor offering the system solution deemed tobe in the best advantage to PYC. PYC will be the sole judge in making suchdetermination. PYC reserves the right to reject any or all proposals. Incompleteor unresponsive statements in connection with a proposal may be sufficientcause for its rejection. Although cost is a major concern, it will not be the solefactor considered. The decision as to the acceptance of any proposal under thiscontract is final.

2.3 Proposal Content Requirements

Present proposal in a single 3-ring binder divided into sections by tab index sheets.Attachments not included in the binder should be clearly labeled and tied to the proposal.The proposal should be as clear, complete and consistent.

Present factual assumptions used to develop the proposal. Offering to meet therequirements of the RFP or reference to the RFP will be considered incomplete. Eachrepresentation of fact or future performance will be incorporated into the contract as awarranty by the respondent. Selection of a successful proposal is not the end of the



contractual process; further negotiation over the contract terms and conditions will benecessary, which, in and of itself, could change the Vendor of choice.

2.3.1 Transmittal Letter

Include a cover letter and introduction that includes the company name andaddress of the Vendor and the name, address and telephone number of theperson acting as the contact for matters concerning the proposal and the personwho will be authorized to make legal representations for the Vendor. Indicatewhether the Vendor is an individual, partnership or corporation. The letter is to besigned by an officer or agent of the Vendor who is authorized to legally bind theVendor.

2.3.2 Table of Contents

The Table of Contents and proposal will conform to the order, headings and sub-headings of this RFP as appropriate.

2.3.3 Vendor Information

Include the Vendor Information page and response to questions. VendorInformation page follows.

2.3.4 Proposal Content and Format

At a minimum, provide information requested in this RFP including vendorinformation sheet and pricing information. Provide an Executive Summary whichsummarizes the Proposal. Describe the solution you are proposing and how itmeets the RFP. Include alternative solutions with a cost/benefit analysis. Includeinformation about service response.

2.3.5 Exceptions to RFP

Note any exceptions to the requirements and conditions where applicable. Ifexceptions are not noted, PYC assumes that the Vendor’s proposals meet statedrequirement.

2.3.6 Compliance with Law

Address the potential, if any, for conflict of interest. Comply with federal, stateand local laws, statutes and regulations, in particular, those addressing conflict ofinterest.



Vendor Information

(Complete this information sheet and submit with Concept Proposal.)

Undersigned agrees to furnish the products and services presented in the attachedConcept Proposal at the prices and terms stated in the Cost Proposal subject to the

general conditions of the Cover Letter and the specific conditions identified in the RFP.

Company:_______________________________________________________

Address:________________________________________________________

_______________________________________________________________

City: __________________________ State ________ Zip ________________

Signed:_________________________________________________________

Printed:_________________________________________________________

Title _______________________________________ Date: ______________

Phone: __________________________ Federal Tax ID # ________________

E-Rate SPIN # ______________

(Please respond in writing to the following questions on additional pages.)

1. State the nature and scope of your business.

2. How long has your company been licensed to do business?

3. State your business philosophy and mission statement.

4. State your approach to knowledge acquisition and evaluation of new technologies.Indicate what procedures are in place to maintain the base of knowledge in the firm.

5. State whether your organization pursues business on a national, regional or local scale.

6. State your ongoing commitment to customers. State approximately how many K-12 orpublic-sector clients have you served.

7. Provide three success stories that describe similar work accomplished for K-12 schools, ifpossible. Include references to corroborate your statements.

8. Provide the identity of three current K-12 or public sector projects, if possible, withreferences.



Pricing Information

(Complete this information sheet and submit with Cost Proposal.)

Undersigned agrees to furnish the products and services presented in the attached CostProposal at the prices and terms stated in the Cost Proposal subject to the general

conditions of the Cover Letter and the specific conditions identified in the RFP.

Company:_______________________________________________________

Address:________________________________________________________

_______________________________________________________________

City: __________________________ State ________ Zip ________________

Signed:_________________________________________________________

Printed:_________________________________________________________

Title _______________________________________ Date: ______________

Phone: __________________________ Federal Tax ID # ________________

E-Rate SPIN # ______________

Include information as requested in the following tables. Include copies of theseforms or complete facsimiles with the Cost Proposal



Pricing Information page 2

Intra-LATA long distance service

Serviceplan

Monthly servicecharge

Call cost perminute

Minimum calltime

Call timingincrement

Minimummonthly bill

Service fee forunder billing

Include descriptions of service plan options. Provide complete pricing for other services includingdirectory information, operator assistance and cancellation or change of service charges.

Inter-state long distance service

Serviceplan


Call cost perminute

Minimum calltime


Minimummonthly bill



International long distance service

Serviceplan


Call cost perminute

Minimum calltime


Minimummonthly bill



Local telephone service

Serviceplan

One-timesetup fee

Monthlyservice charge

Call cost perminute

Minimum calltime

Minimummonthly bill






Data connection service

Service plan One-timesetup fee

Monthly servicecharge (1 year

contract)


contract)

Monthly service charge(5 year contract)

T1 to three sites

T3 to three sites

T3 to New High School

Three T1s to New High School

Setup fee includes costs for service, equipment and labor to install connection equipment.

Include other appropriate service plans. Provide complete descriptions of service plan options.Provide complete pricing for ancillary services that are part of data connection services. Failure todisclose costs may result in termination of contract negotiations.

Internet services

Service item One-time setupfee


contract)


contract)


contract)

Dedicated T1 access

Dedicated T3 access

5 Mbps fractional T3



Domain name registration

Primary and secondary DNS

Firewall services

Caching services

Web hosting services

E-mail service

Routers and connection equipment

Support

Maintenance

Data connection (optional)

Setup fee includes costs for service, equipment and labor to install equipment.

Include other appropriate services or service plans and service cost breakdowns which mayapply. Provide complete descriptions of service plan options. Provide complete pricing forancillary services that are part of Internet services. Failure to disclose costs may result intermination of contract negotiations.




Technology facilities (base proposal)

Site Total Installation Value of PYCinvoice

(no entries) Monthly fee for 3year maintenance

Administration

Capri Learning Center

Lyndale Center

New High School.

Installation includes complete cost for material, equipment, labor and other services.

Maintenance service is after 1 year warranty period for contract duration of three years.

Include other appropriate facilities plans. Provide complete descriptions of plan options includingcost breakdown as for base plan. Provide complete pricing for ancillary services that are parteach plan. Failure to disclose costs may result in termination of contract negotiations.

Cabling (base proposal)


Cost for 25 yearwarranty extension

(no entries)

Administration


Lyndale Center

New High School.


Include other appropriate facilities plans. Provide complete descriptions of plan options includingcost breakdown as for base plan. Provide complete pricing for ancillary services that are parteach plan. Failure to disclose costs may result in termination of contract negotiations.




Data equipment (base proposal)



Monthly fee for 3year maintenance

Administration


Lyndale Center

New High School.

Telephone equipment (base proposal)




Administration


Lyndale Center

New High School.

Television equipment (base proposal)




Administration


Lyndale Center

New High School.


Maintenance service is after 3 year warranty period for contract duration of three years.

Include other appropriate alternative equipment plans. Provide complete descriptions of planoptions including cost breakdown as for base plan. Provide complete pricing for ancillary servicesthat are part each plan. Failure to disclose costs may result in termination of contractnegotiations.



3. LEGAL REQUIREMENTS

3.1 Terms and Conditions

Quotations of price and schedule in this RFP remain in effect for six months after openingof the proposal.

PYC reserves the right to narrow the scope of the project from this document at any timeprior to signing the contract.

Payment schedule will be negotiated and attached as an addendum prior to signing thecontract.

When a contract is awarded to a Vendor, it shall be signed within seven days. At contractsigning, the vendor will furnish a Performance and Payment Bond with good andsufficient sureties, satisfactory to PYC, in the amount of 100% of the accepted proposal,in force for the life of the project. The vendor further agrees that in the event of theVendor’s default or breach of agreements of this proposal, the bond shall be forfeited asliquidated damages.

3.2 General Requirements

3.2.1 Liability and Insurance

The successful Bidder will furnish evidence of insurance coverage for $1,000,000in General Liability, Bodily Injury and Property Damage insurance with Productsand Completed Operations Coverage in addition to Worker’s Compensation.

Vendor shall, without delay, make good any claim for damage, injury or losscaused by the Vendor's equipment or personnel in the performance of work ofthis contract. Vendor holds PYC harmless and indemnifies PYC from expenses,liability or payment arising from injury or death to person or persons or damageto property in which work is accomplished arising from an act of intent,negligence or omission of the Vendor or other party directly or indirectlycontracted or employed by the Vendor or who is acting under the Vendor'ssupervision in accomplishing the work of this contract.

3.2.2 Compliance with Laws

Services furnished in this contract must comply with applicable federal, state andlocal laws, codes and regulations.

3.2.3 Acceptance of Proposals

PYC reserves the right to accept or reject any or all proposals and parts ofproposals. Failure to observe instructions and conditions may constitute groundsfor rejection of a proposal. Proposals may be excluded from consideration forfailure to comply with the specifications of this RFP.



3.2.4 Sub-Vendors

At the Award of contract, PYC will determine the acceptability of proposed Sub-vendors. If, by using the same criterion as for Vendors, PYC determines that aproposed Sub-vendor is not acceptable, the Vendor shall propose a substituteSub-vendor that is acceptable to PYC. Vendor makes no substitution for Sub-vendor unless approved in writing by the PYC.

PYC's approval of a Sub-vendor does not relieve the Vendor of responsibilities,duties and liabilities under the contract. The Vendor remains responsible to PYCfor the acts or faults of any Sub-vendor and their employees.

The Vendor shall require each Sub-vendor to be bound to PYC and the Vendorby the terms of this contract in full. Such agreement shall preserve and protectthe rights of PYC with respect to the work performed by the Sub-vendor. Ifrequested by PYC, the Vendor shall provide a copy of the contract between theVendor and Sub-vendor for review.



4. TELECOMMUNICATIONS SERVICES

Provide telecommunication services that meet the following specifications, which define minimumrequirements. If an alternative is proposed, describe the alternative and how it meets the spirit ofthe specification. PYC understands that some services may not exactly meet all specifications.The intent is to select a product as close to or better than the specifications described. Minordiscrepancies may be waived at the sole discretion of PYC.

The performance parameters for Public Switched Telephone connections are as follows:

• Digital transmission parameters must satisfy the values and ranges set forth in AT&T’sPublication 62411.

• The grade of service (GOS) of blockage cannot exceed 3 percent for each of access andegress and 1 percent for transport. The GOSs will be determined using the monthly busy-hour traffic data.

• The call-setup delay cannot exceed 550 milliseconds on average and 900 milliseconds forthe ninety-fifth percentile over the twenty-four-hour period.

• The availability of services must be at least 99.5 percent.

The voice calls must automatically intercept to recorded announcements when a call cannot becompleted. At a minimum, announcements must be provided for the following conditions: numberdisconnected, number reassigned, partial dial, incorrect number of digits dialed, timeout duringdialing, network congestion, preemption of access for emergency service, and the denial ofaccess to off-net and international calls or other calling services.

The Vendor is responsible for any connections required to local exchange carriers (LECs).

PYC seeks a Vendor to provide support and make recommendations for telecommunicationsservices that include local telephone service, local and long distance service, cellular phones andpagers. Provide a cost to coordinate moves, adds and changes for the telephone system.

Vendor will audit bills for telecommunications services to confirm their accuracy regardingservices actually being delivered and appropriate pricing under existing contracts.

4.1 Intra-LATA Long Distance Service

PYC solicits proposals from telecommunications providers for outbound intra-LATA longdistance telephone service. Inbound services are not part of this request.

Specify all charges, including recurring or maintenance service fees as well as call costper minute. Specify minimum call length and the billing increment. Include surcharges, ifany, for calling cards and other calling services. Include costs associated with automatedintra-LATA calling, including auto dialers.

Provide service for one line to be determined by PYC.



4.2 Inter-State and International Long Distance Service

PYC solicits proposals from telecommunications providers for outbound long distancetelephone service including inter-state and international service for all its facilities.

Vendors are encouraged to submit proposals for one-, two- and three-year commitments,if longer terms result in lower costs per year.

Specify all charges, including recurring or maintenance service fees as well as call costper minute. Specify minimum call length and the billing increment. Include surcharges, ifany, for calling cards and other calling services.

Provide service for one line to be determined by PYC.

4.3 Data Connection Service

PYC is seeking a Vendor to provide Data Connections for wide area networking. Thewide area network will be used for instructional and administrative traffic. This servicemay be provided using any telecommunications technology the Vendor believes isappropriate to meet the bandwidth and reliability requirements.

The use of Data Connections from telecommunications carriers and those provided aspart of Internet Access are treated differently under Universal Service rules. As a result,this section can only be completed by common carriers. Data Connections provided bynon-common carriers should be addressed under Internet Access.

Data Connections and the wide area network provide the following performance:

• Network availability exceeding 99.5 percent spanning continuous time.

• Data Connection to Data Connection bit error rate over any five-minute period ofless than 10-7.

• Undetected loss of a packet probability of less than 10-7.

• Site to site average packet delay of less than 140 milliseconds.

• Probability of a packet delivered to a wrong address will be less than 10-6.

• Customer premises equipment provided by the Vendor will have a minimum of10,000-hour mean-time-between-failure (MTBF) certified by the manufacturer.

Vendors may propose dedicated point-to-point connections or some alternative to point-to-point connections.

The wide area network Data Connections shall have throughput of at least 1.544 Mbps(T1 rates) duplex. Provide one such Data Connection to each of these sites:

• Administration, 2301 Oliver

• Capri Learning Center, 2027 West Broadway

• Lyndale Learning Center, 2519 Lyndale Avenue North.

Provide three such Data Connections or an equal aggregated capacity Data Connectionto this site:

• New High School, 2021 West Broadway.



Vendors may propose alternatives to the point-to-point network. Alternative networks maybe based on any technology including copper cable, fiber cable, cable television,wireless, etc., and may employ network services such as xDSL, frame relay or ATM. Thealternative network should be configured to appear to be a point-to-point network to thenetwork equipment. Take special care to validate the availability and error rates anddemonstrate that they will be met.

4.4 Local Telephone Service

PYC solicits proposals from telecommunications providers for local telephone servicewith DTMF, voice-grade access to the public service network. Lines provide full supportfor 911, operator assistance and directory assistance.

Provide four local telephone service lines to each facility. As an alternate, provide eightlines to the New High School for connection to a new intra-site PBX.



5. INTERNET ACCESS

5.1 Internet Service

PYC solicits proposals for complete Internet Service that includes, at a minimum:

1. A dedicated T-3 Internet connection to the New High School.

2. Domain Name Registration and web-related services

3. Primary Domain Name Service (DNS) and Secondary DNS.

4. Firewall Service

5. Caching and Proxy Service

6. E-mail service

7. Web Hosting

8. Necessary hardware and software

9. Uninterruptable power supplies for active equipment

10. Installation

11. Annual maintenance agreement with three year term.

Provide Internet Services to the PYC network through a duplex 100 Base TX Ethernetconnection at the New High School.

Provide a engineering plan prior to project implementation. Include: comprehensivedesign drawings that describe network equipment locations, router, switches, hubs andWAN devices, TCP/IP addressing scheme, security provisions, proxy and firewallconfiguration, etc. Submit engineering plan for review prior to implementation. Failure toprovide an engineering plan will result in forfeiture of contract by the Vendor.

5.1.1 Dedicated Internet Access Circuit

Provide a dedicated T3 (45 Mbps) circuit from the New High School to the Internet pointof presence. The circuit must have at least a 99.5% availability.

In addition, provide costs for the following fractional T3 bandwidths:

5 Mbps

15 Mbps

30 Mbps.

Define the level of guaranteed performance available for Internet Services. Indicate theperformance level that is considered a Partial Outage and a Total Outage. Provide aguaranteed time to respond to a Partial Outage or poor line condition of less than twohours. Provide a guaranteed time to respond to a Total Outage condition of less than 30minutes.

Provide details on PYC's recourse for loss of service, either partial or total. This shoulddefine the level of an outage and the particular recourse available. At minimum there



should be one day’s credit to PYC for cumulative downtime exceeding one hour in anyday. PYC reserves the right to independently monitor Internet availability to ensurecontracted availability commitments are met.

5.1.2 Domain Name Registration and other web related charges

Register and manage a domain name and public IP addresses for PYC. Include the costto coordinate with the current ISP.

5.1.3 Primary Domain Name Service (DNS) and Secondary DNS

Provide primary and secondary Domain Name Service for systems and services that theDistrict wishes to make public to the Internet.

5.1.4 Firewall and Filter Service

Provide a firewall security solution with intrusion detection. The security system includesa filter, router, server or gateway allowing network administrators to control what Internettraffic reaches the network. The security system must provide an audit trail of inboundand outbound Internet traffic and must be configurable by the PYC administrator.

Explain and document the approach for Firewall and Filter Services to achieve thedesired security level. In particular, indicate how the solutions addresses the specificneeds of K-12 education.

5.1.5 Caching Service

Provide a caching service to hold frequently accessed Internet information, therebyreducing retrieval times for information often requested from the Internet. The cachingservice will be placed between the 100 Mbps Ethernet interface to the District and theInternet.

Explain and document the approach for Caching Services to achieve the desired securitylevel. In particular, indicate how the solutions addresses the specific needs of K-12education.

5.1.6 E-mail Service

Provide an E-mail service for PYC users, including employees, students and othersauthorized to use the system. The E-mail service will employ SMTP for sending mail andeither POP3 or IMAP4 for picking up mail. Currently the number of E-mail users isapproximately 250. Assist in transferring existing accounts, mail and address books fromthe current service to the Vendor service. Individuals may keep up to 5 MB of mail in theirmailbox. Include support to add or change up to 70% of the accounts during each year ofthe contract period.

5.1.7 Web Hosting

Provide Web Hosting service for PYC and a web site template. PYC may store up to 100MB of HTML text and graphic content and each site may store up to 50 MB of content.



5.1.8 Hardware and Software

Include the cost for firewalls, routers, CSU/DSUs and associated hardware and softwarein the monthly cost of the proposed service during the contract period. Provideconfiguration of the router and other equipment and setup of SNMP for maintenance use.

Provide Uninterruptable Power Supplies for e-rate eligible equipment located at PYC withcapacity for 90 minutes of power outage with soft shutdown of connected equipment.

5.1.9 Installation and Maintenance

The Internet Service Provider will:

1. Install, set up and configure software, routers, switches and other devices requiredto deliver Internet service to the PYC WAN.

2. Configure network routing and traffic filtering controls on proposed WAN andsecurity hardware.

3. Incorporate software and hardware for traffic administration and monitoring ofnetwork connection utilization and availability.

4. Implement a comprehensive security model to prevent intrusion from the Internet.

5. Provide consultation service through e-mail and a toll free or local access phoneline. This service will provide same day response to questions about Internetaccess and utilization.

6. Maintain a 24x7 Network Operations Center (NOC) to monitor and troubleshoot thesuite of Internet services.

7. Provide a single point of contact for resolution of issues between PYC and theInternet Service Provider.



6. TECHNOLOGY INFRASTRUCTURE

Technology infrastructure include three integrated systems:

• Packet transport

• Broadband transport.

The figure that follows presents an outline of the technology infrastructure. A classroom model ispresented, other spaces.

Packet transport: The packet transport infrastructure provides transport of IP-based packetcommunication protocol including cabling and equipment necessary to do so. The architecture ofthe packet transport facilities is a single layer star certified to the standards of EIA/TIA 568, 569A,606 and 607. The central star provides one category 5e, four pair, UTP cable operating at 100Mbps duplex from a switch at the Main Distribution Frame to jacks at each outlet throughout thesite.

Broadband transport: The broadband transport infrastructure provides direct connectivity fortwo-way, sub-split, analog broadband RF communication network for video conferencing andinstructional television. The architecture of the broadband transport facilities is a two layer starcomplying with the standards of 802.4. The central star includes one RG-59 coax from the signalprocessor at the Main Distribution Frame to splitters in Connection Panels. Perimeter starsprovide one RG-59 cable from the Connection Panel splitters to jacks at outlets. Cabling runsparallel to the packet transport cable and passes through the Connection Panels where perimetersignal splitters are located.

The two transport systems incorporate three fundamental elements:

• Facilities including space, rack frames, raceway and space configuration models

• Cabling that includes cables, patch panels, outlets and patch cables and passivecomponents

• Equipment including switches, amplifiers and other active components.

6.1 Technology Facilities

Facilities for the technology infrastructure include

• Space defined for use as a Main Distribution Frame (MDF)

• Backboards on walls and floor-mounted rack frames for equipment mounting

• Cable tray installed in main corridors and MDF carrying cables to the outlets

• Sleeves and suitable firestop to pass cables through fire rated partitions

• Outlet boxes and raceway to carry cables from corridor cable tray to the outlets

• Connections to serving utilities.

6.1.1 Space for Distribution Frames

Develop a space suitable for the main distribution frame based on the model.The optimum space is situated on a main corridor near the main office of the



building and is free of water piping, electrical distribution equipment or motorsand is not used for storage of chemicals or other materials. Locate MainDistribution Frame to optimally cover the entire facility.

Coordinate to have existing material and equipment removed by PYC. Clean andprepare floor, walls and ceiling according to manufacturer's recommendationsand paint the floor with two coats of medium gray epoxy floor paint. Paint wallsand ceiling with two coats off-white, semi-gloss enamel.

Provide a 5 pin brass cylinder surface mount deadbolt lockset on the door that iskeyed as directed by PYC. Mount lock to secure side of the door atapproximately 48". Mount catch to door frame with two #12 screws extending1-1/2" into door framing members. Lock: Yale Security #112.

Provide 4', two lamp industrial reflector fluorescent fixtures with pull-chainswitches in front and behind the rack frames. Fit fixtures with cords of suitablelength and hang using chain secured to structural elements of building atapproximately 8' clear from floor. Provide two units, one in front and one behindthe racks. Fixture: MetaLux #DIM240120VLE3.

6.1.2 Backboards and rack frames

6.1.2.1 Backboards

3/4" AC grade exterior plywood painted with two coats of fire retardant light grayenamel. Backboards are 4' x 8' unless indicated otherwise on drawings. Mountbackboards to structure with screws or afterset anchors to carry a minimum of 20pounds per square foot of board area. Protect with plastic sheeting duringconstruction to prevent accumulation of dust and overspray onto surface or cleanand refinish as necessary. Mount with bottom 6" from floor.

6.1.2.2 Rack frames

19" EIA standard mounting, 84" height, 3" x 1-1/4" x 1/4" 6061-T6 aluminum alloychannels, clear anodized, 12/24 holes drilled and tapped on EIA centers bothsides, 3-1/2" x 6" x 3/8" twin base angle, 1-1/2" x 1-1/2" x 1/4" twin top angles.Frames include vertical cable management troughs and loops. Rack Frame:Homaco # 19-84-CSMR3. Provide 48, 10-24x1/2" Phillips truss head screws,with each frame. See www.homaco.com/equipfloorracks/equipflrracks.htm forinformation.

Horizontal cable management panels with pass-through holes and 3.0" x 3.5"loops. Provide five units per frame. Panels: Homaco # FCM-19-2XLH.

Power strip with ten 15A receptacles with surge protection in single rack unit withcord and no switch. Provide one unit per frame. Power strip: Homaco # PS-19-15A-10SP.

Secure rows of racks together with at least six 12/24 screws between units. Boltbase to floor with four 1/2" bolts and afterset anchors. Secure top of each frameto adjacent wall behind frame with 1-1/2" x 3/4" framing channel or manufacturer-supplied support angle kit.



6.1.2.3 Grounding

Install an isolated telecommunication systems ground bus at 6' on the right sideof the backboard adjacent to the rack frames. Select ground bus assembly tomeet the standards of EIA/TIA 607 is size (1/4” thick x 4” high x 20" long) andpre-drilled holes (NEMA standard). Route a #6 green insulated ground to theelectrical system building bond point and make a connection. Bond rack framesto the bond point using #6 green ground and suitable attaching clips. Groundbus: CPI #10622-020, 10622-000.

6.1.3 Cable tray

Install cable tray approximately along the routes indicated on drawings. Tray isinstalled in ceiling plenum above accessible ceilings and approximately 12"below structural decks in open areas. Include cost to remove and re-install ceilingpanels and runners as required to accomplish the work.

Cable ladders are open mesh welded wire tray using 5mm thickness wire withblack electrostatic epoxy finish. Ladder is 12" wide and 2" deep unless notedotherwise. Ladder: GS Metals Corp. Flextray series #FT 2X12X10 straightsections. Provide necessary hardware and utilize as recommended by themanufacturer. See www.flextray.com/pdf/full-catalog.pdf for complete catalog.

Install ladder using framing channel wall struts supporting the bottom of the trayor suspension rods at the centerline of the tray. Follow manufacturer'srecommendations using hardware and fittings provided by the manufacturer andsuitable for the application. Secure tray to building elements providing loadcarrying capability of 50 lbs. per foot of run with capability to support at least 200lbs. at any point on the tray.

Fabricate bends with no less than 12" radius. At horizontal bends, install sectionsof 2" wide solid insert on the inner radius of the bend formed to 12" radius bend.At vertical bends and transitions, install 12" solid insert at the bottom of the trayformed into a 12" radius. Install 12" wide cable saddles at cable dropouts to eachrack frame and every 2' of backboard.

At distribution frames utilize manufacturer's fittings to secure tray to rack framesand walls.

At transitions through non-fire rated walls use manufacturer's wall sleeves cut inand patched to match existing. Stuff opening with fire rated insulation. Attransitions through fire rated walls use three 4" conduit sleeves with replaceablefire stop material. Price at least one fire rated transition in each run with sleeves120' apart in long runs.

6.1.4 Sleeves and firestop

Sleeves through walls are formed from rigid steel conduit fitted that is threadedand fitted with bushings at both faces.

Install sleeves continuously through building walls and structural elements withends projecting approximately 1" beyond surface. Install sleeves continuouslythrough floors extending 1" above and below floor surface. Space sleeves inconcrete structural elements and bearing walls with 4" of material between them.



Core drill holes through masonry and concrete with approximately 1/4" ofclearance and grout or epoxy sleeve in place. Do not drill where structuralreinforcing will be damaged or structural strength effected. Do not core drill posttension slabs.

Core drill or fly cut hole through sheetrock wall faces with 1/4" clearance aroundsleeve. Seal sleeve in place with joint compound or construction mastic forcedcompletely into void around sleeve.

Wedge element passing through sleeve aligned at centerline of sleeve usingceramic fiber insulation stopping 1" back from end. At fire rated walls, fillremaining void flush to end of sleeve with multi-access fire stop putty, ChargerCorporation's Nelson #FSP Intumescent Putty applied as directed by themanufacturer. See http://www.chargar.com/ba.htm for information.

6.1.5 Outlet boxes and raceway

Install cables in surface raceway at masonry or plaster walls. At hollow gypsumboard walls, provide a plastic grommetted opening above the ceiling orapproximately 6" from structural ceiling and drop cables down to flush mountedoutlet ring. Install ring at receptacle height. Surface raceway is small channel orlarge channel.

Small channel surface raceway is a two-piece, plastic, system of componentsincluding channels for wiring, boxes for devices, and fittings for corners andconnection to other raceway systems and enclosures. Raceway and componentsare fabricated from impact-resistant material with a flammability rating of UL94V-0, with no external color finish applied. Provide all components in off-white color.Raceway provides 0.33 sq. in. of wiring capacity. Raceways system: Panduit#PD6 series. See www.panduitncg.com/CATALOGS/en/sa101n60b-lp/pdfs/sa101n60b-lp.pdf for information.

Large channel surface raceway is a two-piece, plastic, system of componentsincluding channels for wiring, boxes for devices, fittings for corners andconnection to other raceway systems and enclosures. Raceway and componentsare fabricated from impact-resistant material with a flammability rating of UL94V-0, with no external color finish applied. Provide all components in off-white color.Raceway provides a profile of approximately 4" high x 3" deep for flush mountingdevices in raceway. Raceways system: Panduit #TE-70 series. Seewww.panduitncg.com/CATALOGS/en/sa101n60b-lp/pdfs/sa101n60b-lp.pdf forinformation.

Mount raceway securely to substantial surfaces to withstand no less than10 lbs/ft lateral force. Utilize appropriate hardware, including wing bolts orafterset anchors that provide mounting stability without degrading surfacesubstrate strength. In clear span conditions of more than four times racewaywidth, provide framing channel supporting to carry raceway. Generally, installraceway high on walls, approximately 9'6" or 6" below ceiling. Where conditionsprevent running the raceway high, install at approximately 6" above receptacleheight. Install outlets at receptacle height in the immediate area unless notedotherwise.

Raceway installed low on wall is run approximately 3" above receptacle height.Raceway installed high on wall is run at approximately 9'. At spaces with lift-out



ceiling, extend high raceway to above ceiling and route cables open in ceilingplenum.

Drawings showing raceway routes are diagrammatic. Provide miscellaneouselements of the raceway system (e.g. fittings and mounting hardware) necessaryto complete the work as defined even though not explicitly indicated. Equipmentlocations and outlines are approximate. In general, a maximum of six cables arerun in a small raceway, requiring one run of raceway from each outlet to the trayor MDF. Cables from multiple outlets and runs in corridors indicated in racewayuse large raceway with capacity for approximately 12 outlets.

6.1.6 Connections to serving utilities

Coordinate with telephone, wide area network and broadband service providersto extend connections from building point of presence to the main distributionframe. Provide raceway as required to protect cables.

6.1.7 Space configurations

Space configurations present an outline for locations of outlets at each site.Develop a scope of work based on these plans, however, plans arediagrammatic and generally not to scale. Outlet locations may change.Coordinate directly with PYC prior to installation.

See subsequent sections for information on outlets, connection panels and othercomponents.

Figure 1.Typical Main Distribution Frame (not to scale)

12" wide ladder at wall andabove frames

MainDistributionFrame

4' x 8' backboard

4' - 6"

Two equipment frames

2' - 0"

2' - 8"clear space

3' - 0"clear space

Three 4" sleeves

Wall mounted equipment



Figure 2.Administration (not to scale)

2

4

12" wide ladder

MDF 1 3

5

1

Outlet: 4D, typical

Outlet: 2T2U (low), typical

Outlet: 2DPU, typicalRaceway up with

1-1/4" sleevethrough wall, typical

3

3Outlet: 2DPT, typical

Outlet: P, typical

3 3 3 3

4

3

3

3

3

3

3

3

Upstairs

Basement

2

4 1

5

4 1



Figure 3.Capri Learning Center (not to scale)

2

4 3

Outlet: 4D, typical


Raceway up with 1-1/4" sleeve

through wall, typical

Outlet: P, typical

3

4 3

3

3

3

5

3

3

4 2

2

2 2

2

2

4

2

2 2

2

MDF

12" cable tray

Outlet: 2DPT, typical



Figure 4.Lyndale Learning Center (not to scale)

2

Outlet: 4D, typical

Raceway up with 1-1/4" sleeve

through wall, typical

4


4

4

4

4

4

4

12" wide ladder

MDF

1

Outlet: 2DPU, typical

1

1

1

1

1

1

2 2

2 2

2

2

4 1

2 2

2In room on floor above



Figure 5.New High School (not to scale)

3

Outlet: 4D, typical


3

3

3

3 5

3

3

2

2

2

1

MDF

12" cable tray



Outlet: 2T2U (high), typical

similar toCR #2

similar toCR #2

similar toCR #2

similar toCR #2

similar toCR #2

CR #2

Outlet: P, typical

5

2 2

3

3

3

3

3

3

3

4

4

2

3

4

4

5

New High School is being designed. Coordinate with architect and engineer to provideraceway and device locations. Scale plans available at PYC for review.



6.2 Cabling

Cabling systems provide connectivity for packet transport, telephone transport andbroadband transport. Components of the cabling system include:

• Cables and termination

• Patch panels

• Outlets

• Patch cables

• Passive components

• Plant record system.

Cabling provides UTP for packet and telephone transport and coax for broadbandtransport. Cable systems terminate with plugs that connect to bulkhead fittings at outletsand patch panels. System does not utilize insulation displacement jacks for UTP.

Provide cable systems as integrated components from a single supplier or consortiumwith a 25 year warranty on passive components. Warranty includes operation withinspecifications and standards for certified components for the extent of the warranty.Warranty includes on-site repair or replacement by factory authorized personnel.

6.2.1 Cable and termination

6.2.1.1 UTP

Four pair, unshielded, twisted pair, EIA/TIA Category 5e rated. Plenum rated withdark blue jacket. BerkTek #260645. Install as recommended by manufacturer.

Terminate with Cat 5e rated plugs using loading clip with snag-free boots, AMP#569278.

6.2.1.2 Coax

RG-59U standard coaxial cable with aluminum foil, 95% braid shield expandedpolyethylene dielectric. Plenum rated with black jacket. CommScope#F5995BVV.

Terminate with crimp-on F style plug with attached ferrule, Gilbert #GF59AHS/USA. Use hex crimp tool as recommended by manufacturer.



6.2.2 Patch panels

Install patch panels in distribution rack frames. Provide fully populated patchpanels with 20% spare capacity for expansion. Organize patch panels in logicaland orderly manner. Submit elevations of patch panel layout with shop drawings.

6.2.2.1 UTP patch panels

UTP patch panels at distribution frames are 19" rackmount style with openingsfor modular Category 5e rated RJ-45 bulkhead fittings. Panels accommodate 24jacks in one rack unit (1.75"), 48 jacks in two units and 96 in four units. Patchpanel frame: Suttle Communications (24 port) #19024-00, (48 port) #19048-00,(96 port) #19096-00. RJ45 bulkhead fitting: Suttle Communications #070019-03.

6.2.2.2 Coax patch panels

Coax patch panels at distribution frames are 19" rackmount style with openingsfor modular F type fittings. Panels accommodate 24 jacks in one rack unit (1.75"),48 jacks in two units and 96 in four units. Patch panel frame: SuttleCommunications (24 port) #SE-2504, (48 port) #SE-2504, (96 port) #SE-2504-96. F type bulkhead fitting: Suttle Communications #SE-STAR500F

6.2.3 Patch Cables

6.2.3.1 UTP

UTP patch cords are four pair, unshielded, twisted pair, EIA/TIA Category 5erated fitted with snag-free boots. Packet distribution patch cords at distributionframes are colored blue. Suttle Communications #SE-STAR561-xx-62. Provideone distribution frame cable for each data connection at the main distributionframe plus 50% spare. Provide 1/3 at 12', 1/3 at 8' and 1/3 at 4'.

Telephone patch cords at distribution frame are four pair, unshielded, twistedpair, EIA/TIA Category 5e rated fitted with snag-free boots, colored orange.Suttle Communications #SE-STAR561-xx-97. Provide one distribution framecable for each telephone in the facility plus 40% spare. Provide 1/3 at 12', 1/3 at8' and 1/3 at 4'.

Packet patch cords at connection panels are 4 feet long and colored blue. SuttleCommunications #SE-STAR561-4-62. Telephone patch cords at connectionpanels are 2 feet long and colored orange. Suttle Communications #SE-STAR561-2-97. Broadband patch cords at connection panels are 2 feet long andcolored red. Suttle Communications #SE-STAR561-2-53.

6.2.3.2 Coax

RG-59U coaxial cable with stranded center conductor, tinned copper dual layerbraid and expanded polyethylene dielectric, black jacket. Patch cables atdistribution frames are 6' long. Fabricate cables from Belden #8281F. Tin centerconductor. Terminate with crimp-on F style plug with attached ferrule, Gilbert #GF59AHS/USA. Use hex crimp tool as recommended by manufacturer. Provideone distribution frame cable for each connection panel plus 20% spare. Fabricateinterconnecting cables as required to build up broadband signal processingsystem.



6.2.4 Outlets

Outlet assemblies use Category 5e rated RJ-45 bulkhead fittings or F type RFfittings that snap into modular mounting frame configured for use with standardduplex receptacle plate. RJ-45 jack assemblies have minimum 50µinch goldplating over 100µinch nickel plating. RJ45 bulkhead fitting: SuttleCommunications #070019-03. F type bulkhead fitting: Suttle Communications#SE-STAR500F. Outlet frame: Suttle Communications #STAR1064. Provideframe and fittings in white color with color coded bezels as indicated in OutletConfiguration table below. Provide outlets as indicated in the SpaceConfiguration Models table that follows.

Table 1.Outlet configurations

Outlet Serving workareas

Jacks Graphic

2DPU Teacher 2 - data1 - desk phone1 - unassigned

4D Student 4 - data

2DPT Administrator 2 - data1 - desk phone1 - television

2T2U Presentation 2 - television2 - unassigned

P Utility 1 - wall phone

Note:

1. Data, phone and unassigned jacks are RJ-45. Broadband jacks are F type.2. Data jacks have blue bezel, phone jacks have orange bezel andunassigned jacks have red bezels. Broadband jacks have red bezels.3. Outlets mounted at receptacle height except for 'P' which is mounted at 6"above switch height and the high presentation outlets which are mounted at 7'.

Provide one duplex receptacle wall plate for each outlet that is of the samematerial and style as others in the room.



Wall phone plates includes one RJ-11 jack for voice mounted to plate with pins tocarry standard wall phone. Insulation displacement terminations on back. Wallphone jack: Suttle Communications #630-A4.

Provide one pair of video/left/right adapters at each classroom with both high andlow presentation outlets. Adapters have three RCA jacks and one RJ-45 jack.One adapter is used at the lower outlet and the other used at the upper outlet.Video/left/right adapter: Energy Transformation Systems #PV-901. Seehttp://www.etslan.com/ for information. Provide one 2' UTP patchcord (SuttleCommunications #SE-STAR561-2-62) for use at the upper outlet and one 6'patchcord (Suttle Communications #SE-STAR561-6-62) to be uses at the loweroutlet.

At each classroom with both high and low presentation outlets, provide a pair ofS-Video/left/right to RJ-45 adapters, Energy Transformation Systems #PV-902.Provide one 2' UTP patchcord (Suttle Communications #SE-STAR561-2-62) foruse at the upper outlet and one 6' patchcord (Suttle Communications #SE-STAR561-6-62) to be uses at the lower outlet.

At each classroom with both high and low presentation outlets, provide a pair ofVGA/SVGA/XVGA to RJ-45 adapters, Energy Transformation Systems #PV-930.One unit of pair has 15pin plug to RJ-45 jack, the other has 15 pin jack to RJ-45jack. Provide one 2' UTP patchcord (Suttle Communications #SE-STAR561-2-62) for use at the upper outlet and one 6' patchcord (Suttle Communications#SE-STAR561-6-62) to be uses at the lower outlet.

6.2.5 Testing and Certification

Test and certify the data transport system to meet the standards of Category 5e.Provide test data demonstrating compliance on each outlet. Test and certify thattelephone transport system central star meets Category 5e standards.

6.2.6 Warranty

Provide a 25 year warranty on cabling systems against defects in materials orworkmanship. Extend manufacturer's warranty if needed to achieve this interval.Warranty covers normal use and requires that changes to the cablinginfrastructure, but not interconnections, be provided by factory certified workers.

6.2.7 Plant Record System

Develop a spreadsheet to capture information about the technologyinfrastructure. Include two sections: perimeter star and main star. Include aprintout in the Owner's Manual and provide data files on floppy disk or CDROM,in Excel or tab delimited format.

Provide one line for each jack. Each outlet will have multiple entries, one for eachjack. Provide columns for room number, room name or function, direction ('N','SW', 'island', etc.), type ('RJ45', 'coax'), sequence ('1', '2', etc. from left to right,top to bottom), mounting ('low', 'high', 'counter', etc.), use ('data', 'phone','television'), work area ('teacher' 'student', 'office', etc. ), location of connectionpanel serving jack, patch panel connector number, length of cable to outlet, loopresistance, attenuation, near-end crosstalk, noise level and impedance.



6.3 Equipment

Equipment comprises active components for each of the technology facility systems:

• Data

• Telephone

• Broadband.

Data equipment includes Ethernet layer three switches, domain address servers andmaintenance systems. Telephone equipment includes private branch exchange switchand unified messaging servers. Broadband equipment includes a signal processing arrayand instructional television cart.

Provide a three year warranty on data, telephone and broadband equipment that coversfans and power supplies in addition to the balance of the device itself. The warrantyprovides 48 hour onsite part replacement. Acceptable equipment manufactures musthave a toll free 24-hour help center with user support to assist with troubleshooting andoperation of the equipment. Service is free during the first year with fixed charge per usethereafter.

6.3.1 Data System

6.3.1.1 Ethernet Switches

Apex Switch: The Apex switch is located at the Main Distribution Frame. Unit ismodular, rack mounted and chassis based fitted with slots and modules requiredby the site network configuration. Switch includes SNMP management thatprovides RMON statistics. Provide with dual, redundant, load sharing, hot-swappable, power supplies rated for use network telephone power-over-UTPapplications. Provide at least two empty slots per chassis including blank covers.Apex switch provides at least 32Gbps of backplane bandwidth and supports aminimum of sixteen VLANs with IEEE 802.1q tagging functions and IEEE 802.1pquality of service functions. The apex switch provides interoperability with user-created VLANs on perimeter switches to span VLANs across multiple perimeterswitches and is configurable to perform forwarding and filtering decisions basedon protocols and applications including TCP application ports andsource/destination IP address filtering. Forwarding and filtering decision abilitiesenforce policies on communications between different subnets or VLANs withinthe network as well as on communication through the DWAN connection or theInternet.

Apex switch supports phone over IP on the LAN. See Telephone section foradditional telephone-based requirements.

Apex switch: Cisco #6000 series

Provide control module with and Policy Feature Card to support IP quality ofservice traffic prioritization and Multi-Layer Switch Feature Card to providestatistical information and multi-protocol routing. Cisco #WS-X6K-SUP1A-MSFCand #MEM-MSFC-128MB memory with #SC6MSFCB-12.0.3XE software.

Provide WAN interface module with WAN port adapters selected as required.Cisco #WS-X6182-2PA.



Provide 10/100 Base TX modules, 48 port # WS-X6248-RJ-45. Provide modulesto provide at least 16 ports spare in each module.

Provide uninterruptable power supply for Apex switch with capacity to operateswitch and connected network telephones for one hour with 20% spare capacity.Power supply includes 10Base-T network interface with SNMP management.UPS operates in continuous on-line mode with no changeover delay or transient.UPS, Compaq #R series with SNMP-EN.

6.3.1.2 Network Servers

Provide one Web server and one file server at each site.

Each server is rack mounted with locking door, redundant power supply and hot-plug disk drives. Include 1G PIII processor, 2G of RAM, RAID 5 disk array with18+G Ultra3 SCSI drives, two 100TX interface cards, DAT tape backup drive,40+ SCSI CD-ROM. Include Microsoft Windows 2000 Server Network OperatingSystem (NOS) fully set up and configured. Servers: Compaq #DL-380 series.

Include one rack mount mouse and keyboard assembly with 17" rack mountmonitor for each server group with KVM switch. Compaq recommended.

Provide uninterruptable power supply for servers supplying capacity to operateservers for one hour with 20% spare capacity. Power supply includes 10Base-Tnetwork interface with SNMP management and serial connection formanagement by a server with safe shutdown option to shutdown servers after aset time on backup power. UPS operates in continuous on-line mode with nochangeover delay or transient. UPS, Compaq #R series with SNMP-EN andmulti-server options.

6.3.2 Telephone System

The voice communication systems consists of three integrated components:

• Telephone system

• Voice messaging

The telephone system is a full-featured, digital private branch exchange (PBX) ofmodular construction. System provides one local PBX in each facilityinterconnecting incoming lines with individual instruments in the facility. Thesystem includes HTML-based attendant console and administrative terminal.System PBXs interconnect for a distributed private branch exchange acrossdistrict facilities. Equipment includes desk and wall mounted telephones,powered multi-port switch and POTS gateway.

The Automated attendant provides automated call routing and voice responsefunctions. System is programmable to provide interface to HTML-based datasystems for interaction with information systems. System provides object-programmable functionality.

Voice messaging integrates with the telephone system and automated attendant.System integrates with the email systems to provide a unified messagingenvironment for users via the network in addition to via telephone from inside oroutside the facility.



Delivery of the telephone systems includes integration of a comprehensivefeature set that includes–Advanced call processing–Automated and manual attendant–Integrated voice messaging–Comprehensive call accounting–Full 911 functionality–Caller ID and direct inward dialing–Programmable instrument feature keys and display format–Attendant dial plan programming with user- and instrument-based restriction–Gateway and interconnection to existing telephone services.

The Vendor is responsible for comprehensives labeling, testing, recorddocumentation, and on-going project tracking. Prior to starting work, provide adetailed Project Schedule from contract award to acceptance testing of thesystem. Communications distribution system component locations shall beproperly identified by means of a clear and concise label. Labels for componentsshall be of waterproof materials, with indelible text information, using eithermechanical or waterproof adhesive attachment. No embossed plastic labels ormetal tags will be allowed.

6.3.2.1 Private Branch Exchange

The telephone switch is located at the MDF and includes the followingcomponents:

Telephone branch exchange server with software for system management andadministration including call processing and call control, dial plan management,HTML-based administrative console, conferencing management and attendantconsole software. Cisco # MCS-7830 server with CallManager andWebAttendant software.

Include one rack mount mouse and keyboard assembly with 17" rack mountmonitor for each server group with KVM switch. Cisco recommended.

Attendant workstation includes desktop PC with 17" monitor configured withattendant software. Provide unit the 866+ PIII processor, 512Mb of RAM, 12+Gbhard drive, CDROM drive and 100 Base T network interface. Provide monitorwith integrated speakers. Compaq #AP250 with Viewsonic #M70 monitor.Provide two units at elementary and middle schools, and three units at highschools.

10/100 Base-T switching module with inline power on 48 ports. Unit plugs intoApex switch chassis. Provide sufficient modules for at least 8 spare ports oneach module. Cisco # WS-X6348-RJ45V.

T1 interface module providing 8 ports of T1 connectivity. Unit plugs into Apexswitch chassis. Provide one unit per facility. Cisco #WS-X6608-T1.

Analog interface module providing 24 ports for connection of analoginstruments including fax machines. Unit plugs into Apex switch chassis. Cisco #WS-X6624-FXS. Include ribbon connector and breakout cables to 24 RJ-45 jacksin one RU patch panel.



Uninterruptable power supply for telephone and voice messaging serverssupplying capacity to operate servers for one hour with 20% spare capacity.Power supply includes 10Base-T network interface with SNMP management andserial connection for management by a server with safe shutdown option toshutdown servers after a set time on backup power. UPS operates in continuouson-line mode with no changeover delay or transient. UPS, Compaq #R serieswith SNMP-EN and multi-server options.

6.3.2.2 Instruments

Desk set with display, hands-free operation and 10/100 passthrough port. Cisco#7940. Provide one unit for each desk telephone jack.

Basic set provides fundamental call display with four feature buttons. Excludesspeaker or Ethernet passthrough ports. Cisco #7910. Provide one at each walltelephone jack. Install wall bracket as directed by manufacturer.

Conference station provides duplex voice conferencing for tabletopapplications. Cisco #7935. Provide one in each conference room. Provide oneadditional unit in each elementary school, three additional units in each middleschool and five additional units in each high school.

6.3.2.3 Voice Messaging System

Voice messaging system provides the following functions:–Voice mail–Voice bulletins

System includes distributed servers in each facility interconnected via thenetwork for central management and maintenance. Provide hardware, software,setup and integration for a complete system. System provides capacity for 500users, 20 simultaneous sessions. Server provides hot-plug RAID one support on18+ Gb drives. Cisco #uOne and #IP IVR applications with # MCS-7835 server.Integrate system functionality for educational facility use. Provide one unit perfacility. Install equipment at the MDF.

Provide uninterruptable power supply for the voice messaging with capacity tooperate server for one hour with 20% spare capacity. Power supply includes10Base-T network interface with SNMP management and serial connection formanagement by a server with safe shutdown option to shutdown server after aset time on backup power. UPS operates in continuous on-line mode with nochangeover delay or transient. UPS, Compaq #R series with SNMP-EN andmulti-server options.

Provide system with administrative software installed on telephone systemattendant workstations.

Voice messaging system representative functions include:–Comprehensive functionality for both caller and user–Messages accessible through the telephone system from inside or outside–Messages accessible via the email systems as part integrated messaging–Fail-soft response to capacity limits and hardware failures–Comprehensive user account information–Shared access to telephone system directory for single point of administration.



Voice mail representative functionality includes:–Voice mail boxes will be provide for teachers and administrative staff–Access via telephone from inside or outside–User assigned personal identification numbers–Group assignment at district, facility and personal levels–Reply, forward, store and delete message management–Automated directory access–Remote message notification to pager or other telephone.

Voice bulletins system representative functions include:–Capacity for six digit coding of bulletins–Automatic bulleting chaining–Response query and logging using numeric response to database–Automatic response voicemail to bulletin owner–Bulletin logging and receipt notification–Multi-layer bulleting menus–Default bulletin for no response situations–User directed bulletins based on caller ID–User logging of bulletins accessed with menu access to most recent ten–Password assignment to bulletins.

Provide support to systems administrators and users including–One year of telephone support during normal business hours for each facility–User groups and user information Web site–Newsletter with upgrade and user information–Software is upgradable via the Internet–Remote maintenance and diagnostics via https–Comprehensive user and administrator manuals and training materials–Provide a complete set of manuals for each facility.

Voice messaging system vendor provides integration services required tointerface with data and telephone systems.

6.3.3 Broadband System

Broadband system equipment includes the main signal processor, connectionpanel splitters and signal adapters. System components operate with 50 to 860MHz forward channel bandwidth and 5 - 36 MHz return channel bandwidth.Broadband output at outlets is designed at +10 dBmV.

The Vendor is responsible for comprehensives labeling, testing, recorddocumentation, and on-going project tracking. Prior to starting work, provide adetailed Project Schedule from contract award to acceptance testing of thesystem. Communications distribution system component locations shall beproperly identified by means of a clear and concise label. Labels for componentsshall be of waterproof materials, with indelible text information, using eithermechanical or waterproof adhesive attachment. No embossed plastic labels ormetal tags will be allowed.

6.3.3.1 Main signal processor

Main signal processor is located at the Main Distribution Frame. The processorincludes a main forward broadband amplifier, forward/return diplex filter andreturn channel processor. Calculate system signal requirements. Signalprocessor: Blonder Tongue #BIDA series.



At each site provide four return channel converters, Blonder Tongue #CAP-xx-S/V. Output power determined by systems design. Coordinate with Owner todetermine channel assignments.

6.3.3.2 Signal Fanout

Develop a signal fanout using splitters with tap counts and loss values to provideoutlet levels of +/-3dBmV. Splitters: Blonder Tongue #SCVS series. Mount signalfanout to 19" rack panels. Terminate unused ports with 75 ohm F typeterminators.

6.3.3.3 Instructional television cart

The Instructional Television Cart includes a 19" welded equipment rack with 40"of rack space, 26" deep, solid side panels and locking front and back door,Emcor #10 Series. Provide with 3/4" thick plastic laminate top. Provide two 7"deep drawers with foam lining configured for video camera, tripod, microphones,stands and cables. Mount equipment and drawers at back of rack. Fabricate abase from 2" welded angel iron that provides two 12" pneumatic wheels at theback and two 4" locking casters at the front. Fabricate a push handle to goacross the top back of the cabinet using angle iron and 1" steel pipe.

Secure a 27" cube television monitor to the top of the cart using 3/8" bolts andappropriate hardware, Sony # PVM-2530.

Provide a single chip digital color VHS camcorder with integrated display,Panasonic #AG-196U with 120VAC adapter and directional microphone. Includecamera tripod, Bogen #3205 with #3063head.

Provide an audio mixer, Shure #SCM800 to back rack with #RKC800 XLRadapter below for microphone connection.

Provide an agile modulator with balanced audio and BNC video input for sub-band channel generation. Blonder-Tongue #AM-40-450/H/04

Provide shop drawings of integrated system for review and approval. Provide twounits for each site.

6.3.3.4 Setup and Configuration

Setup and test complete system to be free of signal distortion and spuriousemissions. Record the signal levels on each outlet at 50 MHz, 500 MHz, and860 MHz.

Coordinate with the cable television vendor and provide equipment to connectthe feed cable to the broadband distribution system.

6.3.4 Warranty

Provide a three year warranty on active equipment against defects in materials orworkmanship. Extend manufacturer's warranty if needed to achieve these intervals.



7. ADDITIONAL PROVISIONS

7.1 General Responsibilities

7.1.1 Prime Vendors

Prime Vendors are requested for each of the following areas:

• Long distance service including intra-LATA, inter-state and internationalservice

• Local telephone service

• Data connection service

• Internet access services

• Technology systems including, facilities, cabling and equipment for data,telephone and instructional television systems.

In the event that multiple vendors submit a joint proposal for any one or more ofthese areas, a single vendor will be identified as the Prime Vendor in each area.The Prime Vendor is responsible for administering the overall project andcoordinating and monitoring plans and schedules, maintaining the project budgetand status information, administering any necessary changes, presiding overproject meetings and overseeing the preparation of reports and presentations.

7.2 Installation

The Vendor will be responsible for obtaining the necessary permits and licenses for theinstallation.

7.2.1 Workmanship and Inspections

The vendor’s work will be subject to the scrutiny and approval of PYC. If notifiedthat any workmanship has been found to be incomplete, unsafe or otherwiseunsatisfactory in the judgment of a professional engineer, the vendor must, uponnotice, immediately correct those discrepancies or deficiencies at its ownexpense. The vendor must adhere to manufacturers’ suggested installationprocedures to ensure that warranties are valid.

Material must be of grade and quality for the intended application and location,must be UL listed, and must be installed neatly and according to industrystandards and practices.

If the proposed equipment requires the installation of electrical circuits, orelectrical features, costs and the installation will be the responsibility of PYC.The vendor must specify the voltage and current capacity requirements for theAC power and must specify the number, location and capacity of the electricaloutlets.



At least one PYC employee must be present whenever the Vendor's personnelare working in areas that require security protection. Arrangements for PYCpersonnel must be made in advance and cleared by the appropriate authority ateach facility.

Where materials are specified to conform to the standards of organizations thatuse a label or listing as method of indicating compliance (e.g., ANSI, ASTM,NEMA, UL, NFPA, NEC, and the Environmental Protection Agency [EPA]), thevendor must submit proof of conformance before acceptance.

Additionally, electrical installations must conform to state and local BuildingCodes, the NFPA standards indicated, and the specifications, standards, codes,and regulations listed in this RFP.

Devices used to secure material or equipment—including anchors, fasteners,hangers, and supports—must be designed or fabricated for that purpose. Thosedevices must adequately and safely secure the material or equipment as well aspresent a neat appearance.

Bolts, screws, nuts, and other treaded devices used to install cabling,backboards, and other structurally attached devices will have U.S. standardthreads and heads as appropriate and will be corrosion-proof.

The Vendor will be responsible for replacing, restoring, or bringing back to theoriginal condition any damage to floors, ceilings, walls, doors, furniture, grounds,or other equipment caused by the Vendor’s personnel and operations. Damagesor disfigurements must be restored by the Vendor at its own expense.

Vendor must remove debris and excess material resulting from installation ormaintenance on a daily basis. When work is completed, the Vendor must leavethe premises clean and in good order. The Vendor also is responsible for theexpense and labor involved in disposing of any surplus equipment, devices andmaterials.

7.2.2 Access

PYC will furnish reasonable access to the premises for both the generation ofproposals and the installation of equipment. Coordinate access directly with thecontact cited in the Instructions.

7.2.3 Equipment Storage

PYC will furnish a limited amount of minimum-security storage and staging areasfor materials and equipment. PYC bears no responsibility for the theft, damage ordestruction of any items stored in those areas. Vendor is encouraged to providetheir own secure storage and remove installation equipment from the premiseson a daily basis.

7.2.4 Availability of Power and Light

PYC will furnish the power and light needed to install equipment and, wherenecessary, installing temporary or permanent lines, fixtures, outlets andconnections to existing utilities.



7.3 Documentation

Provide operating instructions and maintenance manuals for each type of equipmentused in the work and update that documentation over the life of the equipment. Supplyother manuals needed to operate and maintain the systems. Provide manuals in apermanent binding system that allows frequent reference and page-number revision overa number of years. Provide two copies.

On completion of each system, deliver two complete sets of records describing theinstalled software and the configuration parameters in the system. Include informationthat is typically and reasonably provided with systems of this type.

7.4 Warranties and Maintenance

Provide a three year warranty on active equipment and a 25 year warranty on cablingsystems against defects in materials or workmanship. Extend manufacturer's warranty ifneeded to achieve these intervals.

Maintains and supports the equipment provided under this agreement for the duration ofthe warranty period. Maintain an inventory of spare and replacement parts necessary forthe maintenance of systems and a stock of consumable materials.

Only new parts or parts equal or better in performance to new parts will be used inrepairs. Parts that are replaced will become the property of the Vendor.

Hardware and software associated with systems and installed by the Vendor must haveself-diagnostic capabilities. Run diagnostic routines automatically or manually, asrequired, to ensure the operation and performance of the system according tospecifications. The operation of diagnostic routines must be transparent to users of thesystems.

7.5 Service response

Describe maintenance programs and how the combination of maintenance, systemsarchitecture, personnel, response times, escalation procedures, problem-reportingprocedures and remote capabilities enable the systems to meet the overall use andavailability goals required in this RFP.

An authorized, factory-certified technician must respond to the following conditions duringthe period of the warranty and contracted maintenance. Responses must be made withinthe time frames stated below, between the hours of 8:00 a.m. and 5:00 p.m. on regularbusiness days unless otherwise specified.

• A system disaster is the failure of function at one or more sites. Acceptableresponse time for a system disaster is one hour from the time reported.

• A major system failure is 10% or more of services being unavailable at a singlesite. Response to a major system failure must be within two hours from the timereported.

• A system failure is defined as less than 10% of services being unavailable at asingle site. Response to a system failure must be within 24 hours from the timereported.



Trouble reports will be made by telephone. Calls placed to the Vendor's help linebetween the hours of 8:00 a.m. and 5:00 p.m. must be answered in person.

Service includes the repair or replacement of defective parts and parts affecting thefunctional operation of the system, including software.

The vendor must inform PYC of any occurrence that may result in prolonged or seriousinterruptions in service response. Coordinate service that requires equipment to berebooted or shutdown with PYC.

TELECOMMUNICATIONS, INTERNET ACCESS, AND INTERNAL CONNECTIONS

Technology

Transcript of TELECOMMUNICATIONS, INTERNET ACCESS, AND INTERNAL CONNECTIONS