Telecom worksheet

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All Cloud Network Audit Information Tracker scan and send to: [email protected] Date Company Name Street City State, Zip Point of Contact Phone Number Email Current Number of Employees Do You plan on Growing or Downsizing? (Please Explain) How many current locations? Any international Locations (please list countries) What is you total current spend on communications? Example: Phone Bill + Internet + Maintenance + Long distance + Conferencing + Mobile Phones + Colocation/Data-Center Services Total Spend = Provider 1 (Example: Internet Comcast $1200/Month) Monthly = Provider 2 (Example AT&T PRI $1200/Month) Monthly = Provider 3 (Example: GOTO Meeting $1200/Quarter) Monthly = Provider 4 (Example: Verizon Telephone Lines $300/Month) Monthly = Provider 5 (Example: Phone Guy Maintenance Agreement $130/Month) Monthly = Provider 6 (name and services) Monthly = What type of internet do you have now? How would increased speed benefit your company? Do you have a need for a backup internet connection that is path diverse? Do you have multiple locations that are networked together? How? (Example: MPLS, Provider Managed VPN, Hardware VPN?) How many physical phones are currently deployed? Brand/Make of Current Phones? Do you have a local phone vendor? How many phone lines, trunks, or active paths do you currently have? Do you ever get a busy signal or do you need more lines? How many lines do you think you need? How do you currently receive voice mails?

Transcript of Telecom worksheet

Page 1: Telecom worksheet

All Cloud NetworkAudit Information Tracker

scan and send to:[email protected]

Date

Company Name

Street

City

State, Zip

Point of Contact

Phone Number

Email

Current Number of Employees

Do You plan on Growing or Downsizing? (Please Explain)

How many current locations?

Any international Locations (please list countries)

What is you total current spend on communications? Example: Phone Bill + Internet + Maintenance + Long distance + Conferencing + Mobile Phones + Colocation/Data-Center Services Total Spend =

Provider 1 (Example: Internet Comcast $1200/Month) Monthly =

Provider 2 (Example AT&T PRI $1200/Month) Monthly =

Provider 3 (Example: GOTO Meeting $1200/Quarter) Monthly =

Provider 4 (Example: Verizon Telephone Lines $300/Month) Monthly =

Provider 5 (Example: Phone Guy Maintenance Agreement $130/Month) Monthly =

Provider 6 (name and services) Monthly =

What type of internet do you have now?

How would increased speed benefit your company?

Do you have a need for a backup internet connection that is path diverse?

Do you have multiple locations that are networked together? How? (Example: MPLS, Provider Managed VPN, Hardware VPN?)

How many physical phones are currently deployed?

Brand/Make of Current Phones?

Do you have a local phone vendor?

How many phone lines, trunks, or active paths do you currently have?

Do you ever get a busy signal or do you need more lines? How many lines do you think you need?

How do you currently receive voice mails?

Page 2: Telecom worksheet

All Cloud NetworkAudit Information Tracker

scan and send to:[email protected]

Could you benefit from receiving your voicemails attached as a .wav file by email?

Do you have a need for voicemail transcription?

Can you chat with or see the presence of all the employees within your organization?

Do you have an overhead paging system or page through the phones?

Does your company have any remote workers? (Example: People that work from home, traveling salesreps, employees that work in the field, etc.)

Can you extension dial between phones and locations?

Do you have a fax machine or utilize e-fax?

Are there any special features that you have or need? (Example: Call Recording, On-Hold messaging, Mobile/Smart phone integration, Emergency Alerts, Free International Integration, etc.?)

Do you have a need for Saleforce integration with your phone system?

Do you have a need for Microsoft Outlook, or Lync integration?

Do you have a need to integrate any other CRM, applications, or management software?

What do you like about your current services and systems?

What do you hate about your current services and systems?

Do you provide employee cell phones? If yes, How many? Total monthly cost?

Would you like employees to be able to securely bring their own device (BYOD)?

Do you currently outsource your IT services?

Is your firewall managed on site or offsite?

Do you feel confident with your network security? Any plans for the future?

Have you ever been hacked?

How do you currently backup your files?

What would happen if you lost all of you information? Have you ever had to recover it?

Notes:

For a free evalutaion and deeper telecom audit please send this questionaire to [email protected] and we will schedule a free consulting session with you and your team. Why do we do this and what's the catch? Nothing, this is our livelihood and what we are passionate about. Because we bill in the hundreds of thousands (millions is some cases) with all of our providers they give us preferential treatment, service, and support. Even though you may be an important customer to any one of the big providers out there, we are a very big customer and partner. Providers fight for our business and give us the best price and high level escalation support you desire. They pay us for bringing them business, which allows us to focus on providing a solution that is best for your business. In the end, you get better support, better pricing, and control of the negotiation process. Stop researching because we already have the answers you are looking for.