Tornado tower, 33rd floor Al Dafna Area P.O. Box 19389 Doha, State of Qatar Tel: +974 4453 84 00 Fax: +974 4483 74 79 Web: www.qdvc.com

Printed on recycled paper

QDVC Head Office

2015

Contents

1. About QDVC ......................................................................6

1.1 Company Profile .................................................................... 6

1.2 Our Mission ............................................................................ 7

1.3 A Responsible Company ....................................................... 8

2. QDVC Executive Organisation Chart ..................................11

3. QDVC Head office Localisation ..........................................12

4.1 Recruitment .......................................................................... 13

4.2 Induction ............................................................................... 13

4.3 Training ................................................................................. 13

4. Human Resources ..............................................................13

4.4 Annual Performance Appraisal ............................................. 14

4.5 Promotion ............................................................................. 14

4.6 Compensation & Benefits ..................................................... 14

4.7 Daily working hours : ............................................................. 14

5. Confidentiality ....................................................................16

6. IT Security ..........................................................................17

7. Control of Crisis ..................................................................18

8. Communication ..................................................................20

9. General Information ...........................................................22

9.1 About Qatar ............................................................................ 22

9.2 Common Courtesies in Qatar ................................................. 23

9.3 Type of visas and requirements : .......................................... 24

10. Emergency Number ..........................................................28

11. Schools .............................................................................29

12. Maid Services ...................................................................30

13. Embassies .........................................................................31

PAGE 5

WELCOME MESSAGE

FROM QDVC CEOYANICK GARILLON

QDVC CHIEF EXCECUTIVE OFFICER

PAGE 6

MESSAGE

It is with great pleasure that I welcome you as a new employee to QDVC, as I believe that your skills and talents will enable our company to grow bigger and higher .

All of the women and men who work for QDVC have a passion for challenge, continuous improvement and excellence while placing Safety, Employee’s well-being, Sustainable Development, Qatarization, Customer Satisfaction and Excellence at the heart of their preoccupation.

Working at QDVC means engaging in relationships with people of different cultures and nationalities, and we believe every individual’s unique life experience creates the mosaic of our company.

In order to ensure a smooth induction into the company, this booklet has been prepared to provide a brief overview of QDVC’s policies, procedures, working conditions and behavioral expectations.

Please contact Human Resources Department if you need any explanation or clarification or any item mentioned herein.

Once again, welcome on board !

PAGE 7

1.1 Company Profile

QDVC is a Qatari shareholding company with a vision to create a profitable and thriving local construction company of international repute while offering value to its customers.

Having been incorporated under the Qatari laws since April 2007, QDVC stems from the association of Qatari Diar Real Estate Investment Company (51%) and France-based VINCI Construction Grands Projets (49%).

While Qatari Diar is regarded as a worldwide leader in sustainable real estate development with a portfolio of 49 projects in 29 countries, VINCI Construction Grands Projets is recognized as one of the world’s leading design, build and delivery civil-engineering companies currently active in 40 countries.

The cooperation between the two industry leaders has resulted in a symbiotic interplay of QDVC, which aims to develop in-house engineering and construction services for mega development projects and attract the input of local and regional resources.

1. ABOUT QDVC

PAGE 8

1.2 Our Mission

QDVC aims to continue to be a profitable local construction company based on international standards that will be valued by our customers and to:

• Develop a highly skilled and competitive professional team that will benefit from the transfer of know-how;

• Attract the input of local Qatari and also regional resources;

• Be the preferred Construction Company for our Clients;

• Be the benchmark against which our competitors are measured;

• Adopt the latest technologies in the field of engineering, construction, operation and maintenance of infrastructure projects;

• Be a responsible corporate citizen committed to the social cause.

PAGE 9

Health, Safety and Environment:

“Safety as a value” is our motto. The goal of QDVC is to implement our safety culture and achieve the “Zero accident” on worksites. This goal is pursued through a wide range of actions and initiatives spanning reception procedures at worksites, training to address specific risks, analysis of accidents, enhancing skills, sharing knowledge and experience.

Quality

Our unremitting efforts were rewarded in 2009 by an internationally recognized certification body, AFNOR, which awarded QDVC by four sector-leading certifications: Quality Management Systems ISO 9001:2008, Environmental Management Systems ISO 14001:2004, and ILO-OSH:2001 —”Guidelines on Occupational Safety and Health Management Systems”, and OHSAS 18001: 2007. These standards and guidelines allow QDVC to tackle occupational safety, health and environmental challenges continuously and to build effective responses into dynamic management strategies. In November 2014, AFNOR granted QDVC the follow-up audit for continuation of certification and confirmed QDVC certification.

1.3 A Responsible Company

PAGE 10

Sustainable Development:

“Sustainable development is a development that meets the needs of the present without compromising the ability of the future generations to meet their own needs.” Brundtland report, 1987. QDVC sustainable development policy is based on the definition of viable programmes and related Key Performance Indices. It reconciles the four main aspects of the Qatar National Vision 2030: Human, Social, Environmental and Economic Developments.

Waste management and preventing pollution are also at stake. QDVC’s ambition is to reduce the production of waste at source and to optimize its management, performing selective sorting and implementing procedures to ensure the traceability of waste. QDVC is also pursuing a wide variety of pollution prevention measures on its worksites.

Corporate Social Responsibilities:

The Corporate Social Responsibility (CSR) program of QDVC is part of the Sustainable Development Department. It is conducted or coordinated with the support of other departments and projects within the company.

Internally, the CSR initiatives contribute to the personal and professional development of the employees, labour and staff.

Externally, the CSR initiatives support entities & associations that bring development to the society. Our support is offered as in-kind donation, employees’ volunteering, expertise in our fields of competence and more rarely funding.

PAGE 11

Qatarization : The challenge of transfer of know-how

QDVC aims at recruiting Qatari talents, through a dedicated Qatarization Department created early 2013. The Qatarization team is in charge of the recruitment, training, motivation, retention and career development of Qataris within the company. They are committed to encouraging the development of Qataris to become the future generation of leaders, engineers and skilled professionals. In this regard, the relationships with educational sector were strengthen in 2012 with the signature of a Memorandum of Understanding with Qatar University including several ways of collaboration.

PAGE 12

2. QD

VC

EXEC

UTIV

E OR

GA

NISA

TION

CH

ART

PAGE 13

3. QDVC HEAD OFFICE LOCALISATION

Tornado tower, 33rd floor Al Dafna Area P.O. Box 19389 Doha, State of Qatar Tel: +974 4453 84 00 Fax: +974 4483 74 79

QDVC Head Office

PAGE 14

4. HUMAN RESOURCES

4.1 Recruitment

The recruitment and selection process is of paramount importance in order to recruit staff with the necessary skills and attributes to enable QDVC to fulfill its corporate aims and objectives.

4.2 Induction

During the first days of working with QDVC, you will be made to familiarise yourself with the environment you are working in, be introduced to your colleagues, and given a tour of the office facilities/building. The Human Resources Department will be there to guide/support, assist, and help you settle into your new environment and to answer questions you may have.

4.3 Training

QDVC is committed to the promotion and support of staff development and training based on a vision of continuous improvement.

With the envisaged rapid growth of QDVC in the next few years, a strong commitment to train and develop its employees to the diverse challenges ahead was confirmed by the establishment of the Training Academy in April 2011. It serves as a catalyst for meeting the challenges with the projected time frame. The Training Academy boosted the morale and job satisfaction among its employees and further increased employee motivation and efficiencies in production, resulting in improved financial gain.

PAGE 15

The aim of our training policy is to :

• Help you develop the skills and give you the knowledge necessary to do the jobs for which you have been recruited,

• Help you develop the skills to give you the opportunity to advance your career in the company,

• Increase the effectiveness of everyone in the company, and therefore QDVC as whole.

4.4 Annual Performance Appraisal

Your line manager will complete a formal annual Performance appraisal which he will discuss with you. You will have the opportunity to air your views, record any comments and discuss plan for your development.

4.5 Promotion

Potential for promotion is assessed annually by considering many aspects of both your current performance and your future capabilities. All promotions are made solely on the basis of individual merit and all suitable candidates will be considered.

4.6 Compensation & Benefits

QDVC has chosen several tools to include employees in the performance of the company and reward their implications and personal results (annual salary review, performance scheme, etc.).

4.7 Daily working hours :

Qatar Labor Law specifies the duration of normal working hours as 48 hours/weekly (i.e. 8 hours/day) except during Ramadan period which is 36 hours/ weekly (i.e. 6 hours/day).

PAGE 16

Working conditions are defined by the employment contract. In Qatar, Working days are from Saturday to Thursday. Friday is normal day off. Working hours schedule is defined by project Management for site activities and Company Management for Head office.

Transport time to and from residence and working place does not form part of working hours, Intervals taken for rest or meals during working hours shall not be taken in consideration when calculating the working hours.

This rule does not apply to Supervisory, Senior Staff and Managerial Positions.

Rest day

Normal rest day is Friday, except for those positions necessary to maintain activities around the clock (security, medical, maintenance, and shift work) which will be switched to another day as per working schedule.

Public holidays

Qatar Labor Law specifies (article 78) the public holidays during which the worker is entitled to a paid leave:

• Eid El Fitr: 3 working days

• Eid Al Adha: 3 working days

• Qatar National day: 1 working day

• National Sports Day: 1 working day

• Employer’s days: 3 working days

The employer’s days are announced during the year through a memorandum

PAGE 17

5. CONFIDENTIALITY

Confidential and privileged information obtained in the course of the training process and employment must not be disclosed to persons outside QDVC or to colleagues within neither should any information be used for your own gains or the benefit of others.

• All staff agrees to keep confidential and not to use for any other purpose other than those laid down in their offer letters (or other supporting documentation) any knowledge, data, information or affairs obtained in connection with the performance of your duties.

• All staff also agrees to ensure that no breach of confidentiality occurs and that information (including photographs) is not released to the newspapers or other media or cause or permit publication of any written publication or media without the express permission of the Company.

• Any and all paperwork, documentation, contact details, reports or lists, etc. generated during your tenure with QDVC will remain their property all times.

• Any information provided on a confidential basis should be treated as such, until it becomes public knowledge or is publically announced.

PAGE 18

6. IT SECURITY

QDVC provides each of its employees:

• A personal computer connected to the corporate network,

• A professional email,

• Access to a server to share files and printers within the service.

You are required when using IT resources supplied by QDVC, (computer, peripherals, servers, local area networks, remote and internet, as well as their software) to reserve/dedicate the material exclusively for professional use , and are solely responsible for the use of them.

You should not change the configuration of your equipment without the written consent of the IT department. QDVC’s owned PC and laptops must not be loaded with unauthorized or unlicensed software not belonging to the. Any commercial software used in the business must have been legally acquired. All proprietary software must be purchased from an authorized dealer only.

PAGE 19

7. CONTROL OF CRISIS

The General Management of QDVC has prepared a crisis management procedure which specifies:

• the steps to be taken to deal with crisis situations with media consequences (of political, technical or natural origin),

• the steps to be taken as regards reporting in the event of death or serious accident.

Who should be informed?

PAGE 20

Who should be contacted?

The “Crisis units contacts” file should be sent to the Project Manager of each project and his Administrative (and Financial) Manager with his delegated power. It should contain the names and telephone numbers of the members of the crisis unit. Its distribution is controlled by the Chief Commercial Officer (CCO) of the QDVC Management.

E-mail Phone number Fax number

You are kindly invited to read the control of crisis procedure ref: Q&V Q&V PDG 115 C available in the QDVC General Procedure.

| crisis.qdvc@qdvc.com | (+974) 44 53 84 00 | (+974) 44 83 74 79

PAGE 21

8. COMMUNICATION

The visual identity system of QDVC was created in order to enhance and showcase all of the communication initiatives and media of the company and its partners. Its characteristic elements set the tone for the company’s communication territory.

The fonts used

Three fonts can be used on the company’s communication media. Fonts used for printed media

| For titles

• Optima Roman

• Optima Italic

• Optima Bold

• Optima Bold Italic

| For body text

• Din Regular

• Din Medium

• Din Bold

At vero eos et accusamus et iusto odio dignissimos ducimus qui blanditiis praesentium voluptatum deleniti atque corrupti quos dolores et quas molestias excepturi sint occaecati cupiditate non provident

non provident, similique sunt in culpa qui officia deserunt mollitia animi, id est laborum et dolorum fuga. Et harum quidem rerum facilis.

Section 1.10.33 of “de Finibus Bonorum et Malorum”, written by Cicero in 45 BC

Lipsum Doloreserunt mollitia

Optima

PAGE 22

In order to preserve legibility, the QDVC logo cannot be displayed at a size of Less than 15mm

The QDVC logo is always positioned at the bottom right-hand corner of printed front cover pages.

| For Word and PowerPoint documents

Fonts used for electronic Media

• Arial Regular

• Arial/ Italic

• Arial Bold• Arial/ Bold Italic

Reminder: Please always use QDVC name and never Qatari Diar VINCI Construction

PAGE 23

9. GENERAL INFORMATION

9.1 About Qatar

Location

Official Language

Climate

Religion

Weight and

Measurement

Currency Unit

Time Zone

51 East, 24 North

Islam is the official religion and Shari’a (Islamic Law) is the principal Source of Legislation

Arabic; English is widely spoken

Moderate desert climate with hot summers and mild winters.

Qatari Riyal, which is divided into 100 Dirhams.

One USD ~ 3.64 QAR One EURO ~ 4.01 QAR

Hamad International Airport

Doha, Mesaieed, Ras Laffan, Al-Khor, Al-Wakra.

240 Volt, 50-Hertz Frequency

Metric System

+3 GMT

Airport

Ports

Electricity

PAGE 24

www.qatarliving.com

www.onlineqatar.com

www.marhaba.qa

www.qatarvisitor.com

www.qatartourism.gov.qa (Qatar Tourism Authority)

www.vivreauqatar.com (French website)

By logging into the following websites, you’ll find useful information:

9.2 Common Courtesies in Qatar

Qatar is a Muslim state, and the heritage of

Islam is deeply rooted in the Qatari character.

Please dress appropriately when in Qatar.

A woman’s shoulders should always be

covered in public. During the holy month of

Ramadan, be particularly modest and avoid

drink, eat or smoke in public areas. Please

exercise discretion when photographing local

residents, and ask their permission first.

Muslims ladies are very modest, so if you are a

man, it is best to approach another man when

asking for directions or advice.

Public displays of affection between men and women are discouraged

and behaviour that is considered immoral could result in prosecution.

Driving under the influence of alcohol is a serious offence, and could

lead to prosecution and deportation. The country applies zero-tolerance

attitude to drugs.

PAGE 25

9.3 Type of visas and requirements :

Tourist visa

Citizens of the following countries, who hold a valid passport (6 months validity), are granted entry visa for visit/tourism upon their arrival at the airport (100 QAR for each visitor):

Andorra, Austria, Australia, Belgium, Brunei, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Iceland, Ireland, Italy, Japan, Liechtenstein, Luxembourg, Malaysia, Monaco, Netherlands, New Zealand, Norway, Portugal, San Marino, Singapore, South Korea, Spain, Sweden, Switzerland, the Vatican, UK, USA.

The tourist visa is valid for one month from the date of issue and can be extended one more month.

Other Nationals may apply visa from outside the above countries should arrange for a tourist visa through a Qatari embassy or hotel in Qatar.

Family visit visa

This visa is issued to family members of those residing in Qatar for a short-term duration of one month. The visa is issued for visiting family member, who are visiting their relative residing in the country. In case the visitor seeks to stay beyond one month in Qatar, the visitor will have to undergo a medical test before the end of one month period. Thereafter, the visa could be renewed for five months for immediate family members (includes wife, children, father, mother, sister, sons), and two months for other relatives (mother in law, etc.).

For these types of visa (tourist visa and family visit visa), no exit visa is required when leaving the country, except for male more than 16 years old.

PAGE 26

Business Visa

This type of visa is granted for the companies and establishments that have high business profile and they have contracts with the government. This visa is also provided for companies and business establishments that have limited business and economic activities for trading and investment purposes.

The visa is valid for one month from the date of issue and can be extended for another two months.

If the stay is less than 1 month, no exit visa is required to leave the country; otherwise an exit visa is necessary. When issued, exit visa is valid 7 days for use.

Work Visa

Work visas are issued to private entities, companies, and individual sponsorships, which need to be approved by Ministry of Interior. When issued, the visa is valid for six months and then the employee will have 3 months from Entry date to complete residence formalities.

Residence formalities

Upon his arrival, the employee will undergo medical test, includes blood test and chest X-ray, carried out by the Medical Commission. A few days after completing the medical test, the employee need to go for electronic fingerprinting. During that phase of process, the employee cannot leave Qatar.

Then the employee will get his Residence Permit and Qatar ID card, valid for one year.

PAGE 27

Family residence visa

Immediate family members (wife or children) of those who have a Work Residence Permit and who provided that he/she fulfils required conditions (6 months bank statement), can apply for a Family Residence Visa. Male children must be below the age of 25 but there is no age restriction for daughters, provided they are unmarried.

All family members must undergo the medical check-up and have fingerprint records taken.

Exit visa and multiple exit visa

Single visa exit applied for residence permit holder is valid for use seven days after the date of issue. Multiple exit visa, applied for residence permit holder only is valid for one year after the date of issue.

No exits visa is required for dependents under family sponsorship, except for male more than 16 years old.

Driving in Qatar

On arriving to Qatar, you can drive within the country for 7 days if you have a valid driving license. But, for persons planning to reside in Qatar for more than six months, it is necessary to apply for a temporary or permanent Qatari Driving License.

PAGE 28

International Driving License

Persons with international driving licenses may drive with a tourist visa.

Temporary Driving license

The temporary Qatari Driving license is valid for three months and can be extended. A temporary Qatari Driving license allows you to drive rental cars; however you may not be insured to drive a privately owned car — this is purely at the discretion of the individual insurance company and they should be contacted to ensure coverage.

You will have to undergo an eye test to get your Driving license. HR Department will inform you about the appointment.

On obtaining a residence permit, the temporary license can be converted into a permanent one.

Permanent Driving License

Upon receipt of your residence visa, you will be able to apply for a permanent Qatari Driving license, which is valid for five years.

Driving license fees for the employee are charged under QDVC (contrary to his family members).

If you get involved in a car accident

If you get involved in a traffic accident, bring your vehicle to a halt and report the accident on 999, stating your exact location. A traffic police

PAGE 29

10. EMERGENCY NUMBER

car will be sent to the scene to investigate and determine each party’s responsibility. Afterwards, both parties should go to the nearest traffic center to complete the necessary paperwork.

Please note that all accidents should be reported to the police, regardless of whether people were injured in the accident or not, as car repairs cannot be carried out without an official police report.

If both parties agree who is responsible for the accident, there is no need for them to wait for the traffic police to arrive at the scene. Instead they can go straight to the nearest traffic center to report the accident, taking care to mention that they have agreed who is at fault and why.

The number of emergencies is 999 (Ambulance, Fire or Police)

Hotline QDVC only dedicated for customs and police services issues: +974 5580 7993

PAGE 30

11. SCHOOLS

Name Address Contact Website

Lycée

Bonaparte

Lycée

Voltaire

MES Indian

School

Lebanese

School

Doha British

School

P.O. Box

6110

P.O. Box

12364

P.O. Box

3453

P.O. Box

5856

P.O. Box

5856

www.lycee-bonaparte.fr

www.lyceevoltaire.org

www.mesqatar.org

www.lebaneseschool.

edu.qa

www.mesqatar.org

Tel: +974 4496 03 00 Fax: +974 4483 58 08 Mail: secretariat@lycee-bonaparte.fr

Tel: +974 4412 81 04 (WEST BAY) Tel: +974 4451 7129 (AL WAAB) Fax: +974 4412 81 03 Mail : contact@voltairedoha.com

Tel: +974 4457 28 88 Fax: +974 4468 18 16 Mail: info@mesqatar.org

Tel: +974 4493 45 45

Mail: registration@

lebaneseschool.edu.qa

Tel: +974 4019 80 00

Fax: +974 4450 22 35

Mail: info@

dohabritishschool.com

You can find all the information about schools in Marhaba — the Qatar’s premier information guide.

PAGE 31

12. MAID SERVICES

Upon your arrival, we will inform you regarding the specific conditions of hiring a maid. Nevertheless, you can contact the below agencies to get more information:

Al-Ehsan Services and Manpower

Tel: +974 44 13 00 13 Fax: +974 4483 58 08 Mail: info@sitename.com Website: http://alehssanservices.net/index.php/ar/

Alreaya Manpower

Tel: +974 44 42 48 68 Mail: info@alreayamanpower.com Website: http://alreayamanpower.com

Qatar Maid

Tel: 7736 2999 Website: http://qatarmaids.com/

PAGE 32

13. EMBASSIES

France

Philippines

United

Kingdom

India

Egypt

Jelaiah Area Tel: +974 44 83 15 www.philembassy-qatar.org/contact-us/org

West Bay Tel: +974 44 96 20 00 www.gov.uk/government/world/organisations/british-embassy-doha

Wadi Al Neel Tel: +974 44 25 57 77 www.indianembassyqatar.gov.in

West Bay, Diplomatic Area Tel: +974 44 83 21 15

West Bay, Diplomatic Area Tel: +974 44 02 17 77 www.ambafrance-qa.org