TED Talk – Govers – IT Impact on Relational Work
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Transcript of TED Talk – Govers – IT Impact on Relational Work
1 © Dr. Mark JG Govers, 2013, All rights reserved
© Archypel, 2013 – Dr. Mark J.G. Govers
Looking Forward to an Alternative Enterprise IT Architecture
2 © Dr. Mark JG Govers, 2013, All rights reserved
i n f o r m a t i o n
3 © Dr. Mark JG Govers, 2013, All rights reserved
Tsunami
i n f o r m a t i o n
Information Needs (people) get overwhelmed by the Complexity of the Information Provisioning
Information Provisioning (IT syst./org.) gets overwhelmed by the Dynamics of Info Needs
Information Needs
Info Required to
Work (execution & control)
Information Provisioning
Opportunities to
Produce Information
Galbraith, Ashby & De Sitter
UNBALANCED
BALANCE
4 © Dr. Mark JG Govers, 2013, All rights reserved
Striving for solutions based on ONE standardization & integration for ALL (= monolith IT regime, like: ERP)
Information Needs
Info Required to
Work (execution & control)
Usual Strategy: More, Uniformed
Information Provisioning
Opportunities to
Produce Information
Galbraith, Ashby & De Sitter
UNBALANCED
BALANCE
Monolith (uniform IT regime)
Information Needs
Information Provisioning
Stable
Univocal
Dynamic
Varied
Galbraith, Ashby & De Sitter
Information Needs (people) get overwhelmed by the Complexity of the Information Provisioning
Tsunami
Information Provisioning (IT syst./org.) gets overwhelmed by the Dynamics of Info Needs
5 © Dr. Mark JG Govers, 2013, All rights reserved
Monolith (uniform IT regime)
Information Needs
Information Provisioning
Stable
Univocal
Dynamic
Varied
Galbraith, Ashby & De Sitter
Information Needs (people) get overwhelmed by the Complexity of the Information Provisioning
Information Provisioning (IT syst./org.) gets overwhelmed by the Dynamics of Info Needs
Tsunami
ARCHIPELAGO
ARCHIPELAGO
Tsunami
Monolith (uniform IT regime)
Information Needs
Information Provisioning
Stable
Univocal
Dynamic
Varied
Galbraith, Ashby & De Sitter
6 © Dr. Mark JG Govers, 2013, All rights reserved
Information Needs
Info Required to
Work (execution & control)
Information Provisioning
Opportunities to
Produce Information
RE-BALANCE
Galbraith, Ashby & De Sitter
Information Needs
Info Required to
Work (execution & control)
Information Provisioning
Opportunities to
Produce Information
FIRST: reduce info needs
AFTERWARDS: align info provisioning
RE-BALANCE
7 © Dr. Mark JG Govers, 2013, All rights reserved
Information Needs
Info Required to
Work (execution & control)
Information Provisioning
Opportunities to
Produce Information
FIRST: reduce info needs
Stream
Surpassing DATA
Overall
Management (strategic) Info
Static & Dynamic data Govers (2003)
Above the Water Line
Under the Water Line
Dedicated INTEGRAL
Computerization for Value Stream A
Dedicated INTEGRAL
Computerization for Value Stream B
Dedicated INTEGRAL
Computerization for Value Stream N
Govers & Südmeier (2011)
AFTERWARDS: align info provisioning
Interdependencies IN the flow; NO between the flows
8 © Dr. Mark JG Govers, 2013, All rights reserved
Learn to accept that future info needs – in the distance – are unclear: besides varied also dynamic
Learn to accept that future info needs – in the distance – are unclear: besides varied also dynamic
Dynamic and Continues (Re-)Balancing of Info Needs and Info Provisioning
9 © Dr. Mark JG Govers, 2013, All rights reserved
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