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Technology reshaping jobs

New collaborative technologies (some of which were mentioned above) are

dramatically impacting the way we work and will work in the future. These

technologies are now giving us the freedom and flexibility to work from

anywhere, anytime, and on any device. Being able to find subect matter

experts and connect with colleagues (known or unknown) across the globe is

now a possibility that didn!t exist. "ierarchies are being flattened as virtually

any employee can connect or communicate with anyone else at the company

regardless of seniority and information is being opened up instead of being

locked down. #ystems are being connected and opportunities for businessprocess improvement, customer experience, and overall efficiency

improvement abound. These new technologies are also allowing simple

actions to have big impacts, for example the $%& of a company 'liking or

commenting on an idea that an employee might post publicly inside of the

company. These same employees now have a voice within their organiations

and have the ability to become leaders without having to be managers.

*nyone with a credit card and access to the internet now has the ability todeploy whatever technology best fits their needs. This is a huge shift inside of

organiations which traditionally had to rely on +T to deploy any type of new

technology, the costs used to be high and the deployments complicated.

obility is not ust about being able to work and get access to people and

information from a mobile device. +t!s also about being a mobile worker which

means you can work from anywhere, anytime, and on any device. The idea of'connecting to work is become more prevalent within organiations as they

are starting to allow for more flexible work environments. -ith an internet

connection you can now access everything you need to get your ob done. The

notion of having to work /0 and commuting to an office is dead.

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The smart and progressive organiations around the world have already been

making the necessary investments to adapt to these changes. #ome have been

doing so for several years already whereas many organiations are still trying

to educate themselves about what these changes mean. 1egardless of where

you are in this spectrum the future of work is something that you must planfor and adapt to if you want your organiation to continue to exist.

Over the next decade, automation and other related technologies will seep into every industrial sector imaginable. It has already affectedmanufacturing in the country, especially in the automobile sector, contributing to the reduction of its employment intensity over the last sixyears. However, automation is not just about physical robots.It is now touching all the major big employment sectors, reducing jobs in some places and creating jobs in others. It raises productivity in allcases, and will also likely create more jobs.Automation will create problems too. any economists feel technology is taking the world to an era of jobless growth, but an e!ual numberalso think that it will create more jobs in the long run by ploughing the increased wealth back into the economy."#echnology reduces as well as creates jobs, but the two are usually not at the same place or at the same time,$ says %ational &esearch'rofessor &A ashelkar. "(o, we need to have smart proactive policies to create a win)win situation from a loss)loss situation.$In the I# industry, many low)level jobs are likely to be replaced by intelligent software. In healthcare, automation and decision)supportsystems are helping doctors augment their knowledge and reduce errors. In education,technology is helping solve the problem of not havingenough teachers.Overall, technology is having a positive impact on al l of these sectors. *ut does it help if +, jobs are shed in 'unjab, while *angalore

gains -, Or, if one million jobs are lost in India and three million jobs gained in another country /hat about movement acrosssectors Or time As economies0and companies0grow, they tend to become more capital)based rather than labour based these days."*usinesses need flexibility,$ says 1risil chief economist 23 4oshi, "and so they become more capital intensive.$ /ould capital)based growthproduce enough jobs As automation gains momentum, it is going to intensify the skills gap that industry is grappling with.

)(uch automation will reduce employment in mature markets, but Indian banks are expanding and need people all the time. "#echnology

improves productivity, and let the employees bogged down by servicing customers to go on to higher !uality work,$ says (hetty. /hich

means that routine jobs will reduce slowly while those that re!uire higher knowledge will increase ) (ee more at5

Healthcare is among the industries where robots and automated software will work along with the professionals rather than replace them. 6