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    STUDENT SEMINAR and ASSIGNMENT PACK

    Week 1 - Seminar1(tutor led)

    THIS WEEK SEMINAR DISCUSSION:

    Course introduction

    Technical and practical guidance

    SEMINAR PREPARATION FOR NEXT WEEK: Read Case study-1 PI!!A SHOP"and

    prepare brief answers to the questions set. Be prepared to discuss your findings at seminar session

    net wee!.

    ASSINGMENT: n#ne

    Week $ - Seminar $ (tutor led " indi#idual participation)

    THIS WEEK SEMINAR DISCUSSION: Ca%e %&'d(-1 PI!!A SHOP"

    SEMINAR PREPARATION FOR NEXT WEEK: CS $ )Fa**in+ Demand" and prepare brief

    answers to the questions set. Be prepared to discuss your findings at seminar session net wee!.

    ASSINGMENT: n#ne

    Ca%e %&'d(-1 PI!!A SHOP"

    $irections% Read the case study and prepare brief answers to the questions set. Be ready to

    discuss your findings at the seminar session the net wee! .

    PI!!A SHOP

    &r. Tom 'ones li#es in his own house and runs a small pia restaurant at the basement floor of the

    house. The house location is about fi#e minutes wal!ing distance from the ston *ni#ersity (+,,,

    students) in downtown Birmingham. &r. 'ones wife and two daughters &ary (+,) and ate (+/) are

    also engaged in the restaurant and it is a typical family business with pretty high turnover.&r. 'ones

    has an idea to epand his business by renting another shop and to open a second pia restaurant

    nearby. The problem with renting a new shop is that this area had recently been included in the ma0or

    &unicipality Reconstruction ro0ect and the prices of all houses and shops around was affected by 11

    % monthly inflationwhich almost doubled their rental prices for the last 1, months.

    2n the other hand ate has a boy friend and intends to marry him and it is not clear if she would

    remain in that business after that. ates boy friend eter (+3) is a tai dri#er and has his own sedan

    car and a #an and he 0ointed as an unlimited partnershipin transportation ser#ices for / years. This

    business was not so profitable and he quitted. t present eter is registered as unemployed. nowing

    ates family and their business well eter proposes to &r. 'ones to 0oin the pia business and to

    help them introduce a new ser#ice to the customers - Pi,,a de*ier( %eri.e/

    &r. 'ones and his family thought it was a good idea to ha#e eter wor!ing with them and instead of

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    opening a second restaurant to try to de#elop the new ser#ice with his help. Before ta!ing a final

    decision howe#er &r. 'ones decides to consult a mar!eting company because all of them !now little

    about deli#ery ser#ice and how to organie it. 4e #isits a consultant mar!eting company and as!s

    them to help him identify his choice about % a0&e e2i%&in+ 3i,,a re%&a'ran& and 40 &e ne5*(

    3r#3#%ed 3i,,a de*ier( %eri.e.

    The mar!et manager 6&i% i% (#') ta!es the responsibility for &r. 'ones order and after one-wee! you

    will present him% 5 list of all en#ironmental factors affecting his business6 5 7nformation needed for

    decision ma!ing6 5 8our basic questions to be included in a sur#ey.

    Questions:

    1/ Based on the 9ocal Business :n#ironment eplain which factors might ha#e eternal and internal

    influence on the acti#ities of &r.Tom 'ones.

    $/ ;hat type of information he needs to collect in order to ma!e a decision(tutor led " indi#idual participation)

    THIS WEEK SEMINAR: C*a%% Di%.'%%i#n #n CS 7 /0as Service Station * 'S Analysis

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    SEMINAR PREPARATION FOR NEXT WEEK: CS 1 (second time approach for :T2

    nalysis)

    ASSINGMENT: CW $ 6%ee in%&r'.&i#n% 4e*#50

    $irections% Read the case study and prepare brief answers to the questions set. Be ready to

    discuss your findings at the seminar session according to the =ECTURESEMINAR

    PROGRAMME.

    CASE STUD8 $)A Ga% Seri.e S&a&i#n"

    $eborah Jomeis the owner of the ;a#erleyJasDer#ice Dtation which is local on a stretch ofmotorway onM which there are no eits for +K miles6 gi#ing her considerate monopoly powers.Dheis able tocharge prices which are 1 N higher than the nationala#erage for petrol sales. 4owe#erweighed against this6 she has topay higher-than-a#eragewages to attract staff. Dhe is able tooperate the firm on a +F hour a daybasisbut must !eep a daily chec! on sales figures because theturnover is so high.

    Dhe buys in her supplies of fuel from a well-!nown multinational oil company. Because herdemand for petrol and accessories is a high6 she is able to negotiate a sie able trade discount.4owe#er6 she finds thatprices tend to fluctuate because of frequent price wars between the giantcompanies.

    Because of the importance of the product6 $eborah is not affected by regulations restrictingDunday trading. 4owe#er6 her sumps are regularly chec!ed by the local trading standardsdepartmenentand her cashiers are only allowed to wor! the regulation number of hours in the day.Dhe is also bound by local by-laws to !eep her premises tidy and safe.

    Ouestions

    1. (a) :plain the following terms found in the case study%

    (i)&onopoly powers (ii)Turno#er (iii)&ultinational (i#)Trade discount

    (b):plain one ad#antage and one disad#antage of the location.

    +. :plain four different groups which might ha#e an eternal influence on the acti#ities of thegarage.

    /. *se the :DT nalysis Template below to complete the tas!..

    PEST Ana*(%i% Tem3*a&e

    Dituation being analysed% PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP

    :DT analysis (political6 economical6 social6 technological) assesses a mar!et6 including competitors6

    from the standpoint of a particular proposition or a business.

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    .ri&eria e2am3*e%

    ecologicalEen#iron

    mental current

    legislation

    future legislationinternational

    legislation

    regulatory bodies

    and processes

    go#ernment

    policies

    go#ernment term

    and change

    trading policies

    funding6 grants and

    initiati#eshome mar!et

    pressure- groups

    international

    pressure- groups

    wars and conflicts

    P#*i&i.a* e.#n#mi.a* criteria examples

    home economy

    economy trends

    o#erseas economies

    general taation

    taation specific to

    productEser#ices

    seasonality issues

    mar!etEtrade cycles

    specific industry

    factors

    mar!et routes

    trends

    distribution trends

    customerEend-user

    dri#ersinterestE echange

    rates

    international trade

    and monetary

    issues

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    criteria examples

    lifestyle trends

    demographics

    consumer attitudes

    and opinions

    media #iews

    law changes

    affecting social

    factors

    brand6 company6

    technology image

    consumer buying

    patterns

    fashion and role

    models

    ma0or e#ents andinfluences

    buying access and

    trends

    ethnicEreligious

    factors

    ad#ertising and

    publicity

    ethical issues

    %#.ia* &e.n#*#+i.a* criteria examples

    competing

    technology

    de#elopment

    research funding

    associatedEdepende

    nt technologies

    replacement

    technologyEsolution

    s

    maturity of

    technology

    manufacturing

    maturity and

    capacity

    information andcommunications

    consumer buying

    mechanismsEtechno

    logy

    technology

    legislation

    inno#ation

    potential

    technology access6

    licencing6 patents

    intellectualproperty issues

    global

    communications

    D;2T analysis eplanation and templates are at

    www.businessballs.comEswotanalysisfreetemplate.htm

    Q Businessballs +,,?. free $8 #ersion of this tool and information about :DT analysis methods

    are a#ailable at www.businessballs.comEpestanalysisfreetemplate.htm free resource from

    www.businessballs.com ot to be sold or published.

    ASSINGMENT: CW $ Pre3are a PEST Ana*(%i% #r BG .#m3anie%

    CW $? #r a** %eminar +r#'3%

    Pre3are a PESTE= Ana*(%i% #r &e .#m3anie% *i%&ed 4e**#5:

    Billa BJ (retailer) Deminar group 1

    &obiltel BJ (telecommunication) Deminar group +

    9u!oil BJ (oil) Deminar group /

    &etro Cash Carry (wholesaler) Deminar group F

    :L BJ (utility company) Deminar group

    http://www.businessballs.com/swotanalysisfreetemplate.htmhttp://www.businessballs.com/pestanalysisfreetemplate.htmhttp://www.businessballs.com/http://www.businessballs.com/swotanalysisfreetemplate.htmhttp://www.businessballs.com/pestanalysisfreetemplate.htmhttp://www.businessballs.com/
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    9idl BJ (retailer) Deminar group 3

    2&L BJ (oil) Deminar group K

    Cosmo Bulgaria &obile (telecomunication) Deminar group @

    Conduct 7nternet research on each company

    ll of them are globalEinternational companies6 but your analysis could be limited to their

    acti#ities and en#ironmental factors in Bulgaria.

    F#rma&% :ach seminar group uses the :DT:9 analysis Templates (see sample below) and list allrele#ant information in the columns. ot longer than a page. $onGt write essay or tetual descriptionof the factors themsel#es.

    S'4mi%%i#n% 4ard copy (a page) " C$ in a #inyl poc!et.

    =a4e*% C; I " studentGs name and group

    D'e Da&e% see *nit 4andboo!

    PESTE= Ana*(%i% Tem3*a&e Sam3*e #r CW $ (hard copy)

    T#3i.:=:DT:9 nalysis on HHHHHHHHHHHHHHHH.>

    DtudentGs name (all group members) HHHHHHHHHHHHHHH.

    group HH date HHHH.. HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH.HHHHHHHHHHHHHHHH.

    PEST=E Ana*(%i%

    a.r%

    8#'r n#&e% P#&en&ia*

    Im3a.&:

    Im3*i.a&i#n and im3#r&an.e

    The list below is 0ust to

    get you started.

    Remember to put these

    6 and others that you

    add in the contet of

    your organisation or

    business.etc.

    A4#'& (#'r

    #r+ani%a&i#n/

    4ow might the

    factors listed on

    the left impact

    your business or

    part of theorganisation - 8eedbac!

    SEMINAR PREPARATION FOR NEXT WEEK% Read CD- =$escription of the generalen#ironment of Coca-Cola. :trapolate it for Dmart hones or other goodEs or ser#ices. Complete the

    DT: Template.

    ASSINGMENT: n#ne

    Week - Seminar (tutor led " indi#idual presentation)

    THIS WEEK SEMINAR: CS @ -General en#ironment of Coca-Cola. :trapolate it for Dmarthones> or other goodEs and ser#icesSEMINAR PREPARATION FOR NEXT WEEK% Re#ision for the in-class test (all lectures and

    topics so far)

    ASSINGMENT: n#ne

    Ca%e S&'d( @/ $escription of the general en#ironment of Coca-Cola.

    :trapolate it for Dmart hones.

    2oo at 3hibit 4-5 /6escription of the eneral environment of $oca-$ola.(&itt 7. !lac 8. 9

    'orter 2. (:;;

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    business en#ironment of the 7T sector and this particular product. 9ist your suggestions in a table

    format below.

    6escription of the eneral environment of $oca-$ola

    S#.i#.'*&'ra* Dem#+ra3i.%

    Baby boomers drin! less soft drin!s as they age. *.D. population growth is slowing and much of the growth comes from

    immigrants who generally drin! less soft drin!s

    a*'e%

    Dociety is increasingly concerned about pollution and recycling.

    7ncreasing focus on health and the negati#e aspects of caffein6 carbonation6

    and suggar.

    Technological ew =canning> technology ma!es6 using recycled aluminium easier and

    cheaper.

    7nternet opens up a new means of running promotion contests and acti#ities.:conomic Dlow economy reduces per-person consumption primary due to fewer social

    occations (parties) at which soft drin!s might be ser#ed.

    earing end of economic downturn and prospect of economy reco#ery.

    Dtic!er liability for illness caused by be#erage consumpion.

    oliticalEJlobal Jradual increase in acceptance of carbonated soft drin!s in other countries6

    such as 7ndia and China.

    ;idely a#ailable elecrticity and increasing ability to afford refrigerators in

    emerging countries ana economies.

    Week - In-.*a%% Te%& 6indiid'a*0:

    In-.*a%% Te%& 6indiid'a*0: F min. written closed boo! test containing + parts% a) &ultiplechoice questions 6 b) D;2T template for a topic

    SEMINAR PREPARATION FOR NEXT WEEK% repare for group presentation on C; + =PEST Ana*(%i% #r BG .#m3anie%"

    ASSINGMENT: n#ne

    Week ? WORKSHOP $(tutor led " group presentation)

    THIS WEEK SEMINAR:

    7n-class test S 8eedbbac!

    ll seninar groups presentation on C; + /:DT nalysis for BJ companies>

    SEMINAR PREPARATION FOR NEXT WEEK% ll students re#iew orterGs 8i#e 8orces and

    to prepare an eample how do they affect any industry in BJ (its your choice).

    Week 1 - Seminar (tutor led " indi#idual)

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    THIS WEEK SEMINAR: Class discussion on Topic=Re#iew orterGs 8i#e 8orces and to prepare

    an eample how do they affect any industry in BJ (its your choice).

    SEMINAR PREPARATION FOR NEXT WEEK% Re#ersed D;2T nalysis on *D Companies

    Ca%e S&'d( % =Re#erse D;2T :ercise on *.D. Companies>

    F#rma&% 9ist the factors in a Business D;2T nalysis Template (see sample below). D#n

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    1K. China &obile D;2T

    1@. Crayola D;2T

    1?. Jeneral &otors D;2T

    +,. 4ewlett ac!ard D;2T

    +1. 4ome $epot D;2T

    ++. roger D;2T

    +/.estlY D;2T

    +F. epsiCo D;2T

    +. Dandals D;2T

    +3. Time ;arner D;2T

    +K. Tro0an D;2T

    +@. ;hole 8oods D;2T

    +?. 7ndian remier 9eague D;2T

    /,. Dmith and ;esson D;2T

    Dummarie your findings in s SWOT Ana*(%i% Tem3*a&e

    SWOT Ana*(%i% Tem3*a&e

    Dtate what you are assessing here

    HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

    C; I HHH.studentGs name HHHHHHHHHHHHHHH.H. Jroup HH.

    (This particular eample is for a new business opportunity. &any criteria can apply to more than one

    quadrant. 7dentify criteria appropriate to your own D;2T situation.)

    .ri&eria e2am3*e%

    d#antages of

    proposition before you get sure

    that something could be useful for you

    remember that opportunities sometime

    can surprise you but youGd better loo! for

    them

    M( Trea&%:

    be challenged by a stronger person and

    spoil own image.

    be o#erwor!ed and loose creati#ity

    get heath problems and be out of shape

    get unemployed because of mass lay out.

    ma!e wrong forecasting

    get into financial troubles and ris!y

    #entures when business declines.

    donGt 0ump in muddy waters without aplan \BG