Technology Governance Team – April 29, 2010

TGT Agenda April 29Review IT Mission & VisionReview Technology Governance Team MissionReview IT ScorecardReview IT Project Portfolio

Project portfolio metricsProjects completed during Q1/2010Top 20 projectsGate review for MMIS (Brian) & CRM (Ron K.)

Discussion on future TGT meetings

IT Mission Statement & VisionProviding a premier customer experience in mass

transit throughout the Central Puget Sound by delivering

innovative and efficient systems, processes and tools.

Consistently exceeding customer expectations for all IT managed systems.

o Systems trusted as reliable and secureo Customers embracing technology as a way of lifeo Agency staff seamlessly using technology to work

more efficiently

T.G.T. Charter and Members

4

Charter: The cross-Agency team, jointly accountable for shared plans that are optimized to support the agency’s top priorities: 1.Approving ST’s IT Business Plan and budget2.Managing ST’s IT Investment Portfolio and especially top 15 projects3.Approving IT Business Cases and launching key IT Projects4.Overseeing the IT department scorecard5.Nominating and overseeing Business/IT liaisons and Super Users

Chair : Deputy CEO : Ron Tober

CFO : Brian Mc Cartan

Director of Operations : Bonnie Todd

Director of Communications & External Affairs : Ron Klein

Design Engineering & Construction Mgmt : Ahmad Fazel/Ron Lewis

Planning, Environment & Project Development : Ric Ilgenfritz

Legal : Loren Armstrong

Technology : Michel Danon

HR, Diversity, Contracts, Safety/Security/QA, Orca : R. Tober

Intranet>ST Business>Information Technology: IT Scorecard

Intranet>ST Business>Information Technology: IT Project Portfolio

Intranet View

Performance Overview

Key Metrics

GREENGREEN 100%-99.9%

YELLOWYELLOW 99.89%-99.0%

REDRED 98.99% or below

Performance Goals: Transit Systems

Key Metrics

GREENGREEN 100%-99.9%

YELLOWYELLOW 99.89%-99.0%

REDRED 98.99% or below

Performance Goals: Business Apps

Key Metrics

GREENGREEN 100%-99.9%

YELLOWYELLOW 99.89%-99.0%

REDRED 98.99% or below

Performance Goals: Infrastructure

Key Metrics

GREENGREEN 100%-99.9%

YELLOWYELLOW 99.89%-99.0%

REDRED 98.99% or below

Project Portfolio and Statistics

Current Status and Trending1/1/10 As of 4/28/10

Total # of Projects 81 77

Active Projects * 42

Status Red * 0

Status Yellow * 9

Status Green * 31

Projects On Hold * 2

Projects Not Started * 35

Projects Closed * 10

Projects Added since 1/1

* 7

*Data not available

Red=Major Issues : No Red projectsProject Name: Project Mgr:

Budgeted: Spent:

Key Deliverables/Achievements123

Key Risks Identified for Future123

Key Issues Identified Currently123

Recommended Mitigation123

Key Lessons Learned:

Projects Closed (December 2009 to April 2010)

Project Title Requesting Department

Sponsor

1.Data Warehouse Project Controls Aniekan Usoro

2.Production Storage Scale Up Agency Michel Danon

3. PI: PMO Phase Gate Process IT PMO Michel Danon

4. Ingeniux Upgrade Communications Tim Healy

5. eRoom Data Migration Link John Sleavin

6. Contract Manager Db Migration

IT Jason Weiss

7. 2009 Network Refresh Project

IT Garv Nayyar

8. OMF/Link Start-up Support Link/Operations Bonnie Todd

9. 2009 Workstation Refresh Agency Garv Nayyar

10. First Data Implementation Finance Tracy Butler

11. Fed Way Transit Ctr CCTV upgrade

Security Ken Cummins

Prioritization ReviewProject Name Beneficiar

yProject Sponsor

Project Phase

Project Status

Due Date

1Release Management - TVM/ORCA

DECM and Operations

Michel Danon

DL-Implement-6

Yellow-Possible Issues 8/1/2010

2PEPD Infrastructure Implementation PEPD Ric Ilgenfritz DL-ProjClose-8 Green-No Issues 4/30/2010

34th Floor Move: Data Center/DR; FIT/SQA Agency

Michel Danon

DS-PlanSpecsEst-4 Green-No Issues 10/31/10

4Release Management - Server Systems Availibility and Security Agency Jason Weiss

DL-Implement-6 Green-No Issues 12/31/10

5

Release Management - Database Availibility and Security (MS SQL and Oracle) Agency Jason Weiss

DL-Implement-6 Green-No Issues 12/31/2010

6U-Link Network and SCADA design

DECM and Operations Ahmad Fazel PA-AltID-3 Green-No Issues 6/30/10

7Security Operations Center Retrofit

Security/ Operations

Ken Cummins

DS-Procurement-5 Green-No Issues 7/1/10

8TVM for Bellevue and Federal Way Transit Centers Operations Joni Earl

DS-Procurement-5

Yellow-Possible Issues 7/1/2010

9Network Monitoring System (NMS) Implementation Agency

Michel Danon

DL-Implement-6 Green-No Issues 5/30/10

102009 Reorg - FIT efforts AgencyBrian McCartan

DL-Implement-6

Yellow-Possible Issues 7/31/10

Prioritization ReviewProject Beneficiar

yProject Sponsor

Project Phase

Project Status

Due Date

11Payment Card Industry (PCI) and Security Compliance Agency Jason Weiss

DS-PlanSpecsEst-4

Green-No Issues 12/31/10

12Release Management - Microsoft Access Applications Agency

Brian McCartan (2011 Budget)

DL-Implement-6

Green-No Issues 12/31/2010

13Automatic Passenger Counter (APC) Expansion Project

Sounder Operations / Finance Martin Young

DL-Implement-6

Yellow-Possible Issues 6/1/2010

14www.soundtransit.org Redesign Customers

Ron Klein Michel Danon

DL-Implement-6

Yellow-Possible Issues 12/31/10

15CCTV FWTC Systems upgrades Security Ken CumminsDS-PlanSpecsEst-4

Green-No Issues 7/31/2010

16ORCA Web Enhancements Region Michel DanonDL-Implement-6

Yellow-Possible Issues 12/31/10

17RMIS Implementation Finance Brian McCartan DL-Implement-6

Green-No Issues 10/1/10

18Office 2007 Agency Michel DanonDL-Implement-6

Green-No Issues 05/30/2010

19MS Hosted eMail and Archiving Implementation Agency Jason Weiss

DL-Implement-6

Green-No Issues 7/1/2010

20Global Directory Rearchitecture (Microsoft AD) Agency Jason Weiss PA-AltID-3

Green-No Issues 7/15/10

Phase Gate 2: Approval to Enter Preliminary EngineeringProject Name Project

Beneficiary

Project Sponsor(s)

Requested Delivery Date

Funded?

1.Capital Asset Management –MMIS System

Agency Brian McCartan, Bonnie Todd

12/31/2011

Yes, 2010

2.Customer Relationship Management (CRM) System

Agency Ron KleinBonnie Todd

10/1/2010 Yes, 2010

Phase Gate 3: Preferred Alternative IdentifiedProject Name Project

Beneficiary

Project Sponsor(s)

Original Requested Date

Presented by

1. No project at Gate 3

2.

TGT Agenda April 29Review IT Mission & VisionReview Technology Governance Team MissionReview IT ScorecardReview IT Project Portfolio

Project portfolio metricsProjects completed during Q1/2010Top 20 projectsGate review for MMIS (Brian) & CRM (Ron K.)

Discussion on future TGT meetings