Techniques for Building Your Bench

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Identifying and Developing TalentIdentifying and Developing Talent

Techniques for Building Your Techniques for Building Your BenchBench

Dawn G. Lennon, principalDawn G. Lennon, principalBig Picture ConsultingBig Picture Consulting

PAPSA Conference—2010 PAPSA Conference—2010

22

The ProblemThe Problem

No benchNo bench

No planNo plan

No prospectsNo prospects

No timeNo time

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Call to ActionCall to Action

CommitmentCommitment

LeadershipLeadership

Employee Employee ownershipownership

Organizational Organizational supportsupport

44

Development Issues | Development Issues | ManagementManagement

Management:Management:

Doesn’t forecastDoesn’t forecast Can’t assessCan’t assess Blocks movementBlocks movement Won’t investWon’t invest Abdicates Abdicates

responsibilityresponsibility

55

Development Issues | Development Issues | EmployeesEmployees

Expect:Expect: DirectionDirection OpportunitiesOpportunities Pay/Release timePay/Release time PromisesPromises

Don’t:Don’t: Own their growthOwn their growth Understand their Understand their

rolerole

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Individual Development Plans Individual Development Plans (IDPs)(IDPs)

Build capabilitiesBuild capabilities

Position for Position for advancementadvancement

Develop a benchDevelop a bench

Attract & retain Attract & retain employeesemployees

77

The RealityThe Reality

No one’s invested No one’s invested No perceived pay offNo perceived pay off No affect on appraisalNo affect on appraisal Supervisors blow it offSupervisors blow it off Employees feel Employees feel

cheatedcheated Little growth is Little growth is

achievedachieved

88

Individual Development ClarifiedIndividual Development Clarified

Is NotIs Not A pre-determined A pre-determined

pathpath CoursesCourses ConferencesConferences A gift or rewardA gift or reward EntitlementEntitlement

IsIs Added capabilitiesAdded capabilities Job successJob success ImprovementImprovement Time/energy Time/energy

investmentinvestment YouYou

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MessageMessage

Development Development will be rewardedwill be rewarded

SupervisorsSupervisors

EmployeesEmployees

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Refocusing IDPRefocusing IDP Target individual development on success Target individual development on success

factors—individual and businessfactors—individual and business

1111

Drive IDP in a Fresh WayDrive IDP in a Fresh Way

Give it a new brandGive it a new brand

Emphasize skill Emphasize skill impacts on impacts on business business

Align reward with Align reward with capabilitiescapabilities

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Business FitnessBusiness Fitness A Metaphor to Drive Self-DevelopmentA Metaphor to Drive Self-Development

Stay Well—Stay Well—PrivatePrivate MoveMove

1313


Stay Focused—Stay Focused—Private MovePrivate Move

1414


Stay Current—Stay Current—Private MovePrivate Move

1515


Stay Connected—Stay Connected—Private MovePrivate Move

1616


Attract a Following—Attract a Following—Public MovePublic Move

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Take the Lead—Take the Lead—Public MovePublic Move

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Business FitnessBusiness Fitness: : A Metaphor to Drive Self-DevelopmentA Metaphor to Drive Self-Development

Implement New Ideas—Implement New Ideas—Public MovePublic Move

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Put the Employee in ChargePut the Employee in Charge

Success comes Success comes from:from:

Quality of workQuality of work Their choicesTheir choices ConductConduct Skills, knowledge, Skills, knowledge,

experienceexperience Motivation, energy, Motivation, energy,

commitmentcommitment

2020

Ground IDPsGround IDPs

Supervisors Supervisors accountable for accountable for employee IDPsemployee IDPs

Annual plan Annual plan submissions requiredsubmissions required

Hold employees Hold employees accountable for own accountable for own growthgrowth

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CommitCommit

IndividualIndividual—for and —for and by the individualby the individual

DevelopmentDevelopment——build capabilitiesbuild capabilities

PlanPlan—employee —employee driven, business driven, business supportedsupported

Techniques for Building Your Bench

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