Technical Insurance Training Workshops Insurance Training Workshops... · Intermediate Marine Cargo...

Technical Insurance Training Workshops

We have designed this document to be as easy to navigate as possible. Please click on the name of the course below to go straight to that course.

Contents Company Profile ............................................................................................................................... 4

Additional Information ..................................................................................................................... 5

Introductory Insurance Courses ....................................................................................................... 6

An Introduction to the Insurance Industry ...................................................................... 8

Credit Control Skills .......................................................................................................... 9

Introduction to Business Interruption ........................................................................... 10

Introduction to Claims Handling .................................................................................... 11

Introduction to Commercial Motor, Fleet & Motor Trade Insurance ........................... 12

Introduction to Commercial Property Insurance ........................................................... 13

Introduction to Commercial Property and Business Interruption Insurance ................ 14

Introduction to Construction Insurance ........................................................................ 15

Introduction to Contractors All Risks ............................................................................. 16

Introduction to Cyber Risks Insurance ........................................................................... 17

Introduction to Delegated Underwriting ....................................................................... 18

Introduction to Directors and Officers Liability Insurance ............................................ 19

Introduction to Employment Practices Liability Insurance ............................................ 20

Introduction to Engineering ........................................................................................... 21

Introduction to Fire Risks ............................................................................................... 22

Introduction to Global Insurance ................................................................................... 23

Introduction to High Net Worth Household Insurance ................................................. 24

Introduction to Household Insurance ............................................................................ 25

Introduction to Insurance .............................................................................................. 26

Introduction Insurance Finance ..................................................................................... 27

Introduction to Insurance Finance (continued) ............................................................. 28

Introduction to Liability Insurance ................................................................................. 29

Introduction to Lloyd's and the London Market ............................................................ 30

Introduction to Marine Cargo and Goods in Transit Insurance ..................................... 31

Introduction to Marine Hull Insurance .......................................................................... 32

Introduction to Motor Fleet Insurance .......................................................................... 33

Introduction to Personal Accident Insurance ................................................................ 34

Introduction to Personal Accident and Travel Insurance .............................................. 35

Introduction to Policy Wordings and Preparation ......................................................... 36

Introduction to Professional Indemnity Insurance ........................................................ 37

Introduction to Professional Indemnity and Directors and Officers Insurance ............. 38

Introduction to Proportional Treaty Insurance .............................................................. 39

Introduction to Reinsurance .......................................................................................... 40

Legal Aspects of Claims Handling ................................................................................... 41

Marine Hull: Risk Assessment & Underwriting .............................................................. 42

Marine Insurance in a Nutshell ...................................................................................... 43

Principles of Insurance ................................................................................................... 44

Understanding Captives ................................................................................................. 45

Intermediate Insurance Courses .................................................................................................... 46

Intermediate Business Interruption Insurance .......................................................... 47

- 3 - © Marlborough Training 2017

Intermediate Stockthroughput Insurance ................................................................. 48

Intermediate Commercial Property ........................................................................... 49

Intermediate Contractors Insurance .......................................................................... 50

Intermediate Cyber Risks Insurance .......................................................................... 51

Intermediate Directors and Officers (including employment practices liability) ...... 52

Intermediate Employers Liability Insurance .............................................................. 53

Intermediate Engineering and Inspection ................................................................. 54

Intermediate Liability Insurance ................................................................................ 55

Intermediate Marine Cargo Insurance ....................................................................... 56

Intermediate Motor Fleet Insurance ......................................................................... 57

Intermediate Personal Accident Insurance ................................................................ 58

Intermediate Professional Indemnity Insurance ....................................................... 59

Intermediate Property and Casualty Reinsurance ..................................................... 60

Intermediate Public Liability Insurance...................................................................... 61

Intermediate Reinsurance .......................................................................................... 62

Interpreting & Assessing Company Financial Statements ......................................... 63

Interpreting Company Accounts & Assessing Company Performance ...................... 64

Lloyd's and the London Market - Stage 2 .................................................................. 65

London Market Legal Aspects .................................................................................... 65

Reinsurance Contract Wordings ................................................................................ 67

Reinsurance Law ........................................................................................................ 68

Underwriting Project Cargo insurance ....................................................................... 69

Advanced Insurance Courses ......................................................................................................... 70


Company Profile

Marlborough was founded by two directors experience in training from a background of senior operational management within general insurance. Their desire to provide quality training at affordable prices came from many years of purchasing mixed quality training. Marlborough works mainly within general insurance but also across other sectors including private, public and third sectors. We deliver well in excess of 1,400 training events

each year and have over 16,000 people using our e-learning or materials. We work across with the whole breadth of general insurance including insurers, brokers, loss adjusters, broker networks and market bodies. We provide technical insurance training and business and management skills training at all levels including Board level. Our trainers are experienced in the subjects they teach, often from their own backgrounds and experience.

Marlborough is different from many training companies in a number of ways. We;

✓ use trainers experienced in the subjects they teach ✓ provide interactive and supportive training ✓ don’t charge cancellation fees to partner clients ✓ do not usually charge course development fees ✓ make sure the learning makes a real difference ✓ offer a full money-back guarantee ✓ are financially sound and sustainable

We aim to establish a long-term partnership with our clients based on an understanding of what they do and how we can best help them. We work alongside the people and resources of our clients to deliver the greatest differences to the organisations.


Additional Information

We provide a wide range of services, not just face to face training or elearning. We aim to support our clients in a number of ways so that they can rely on us whatever they face. Our core activities include;

Face to face interactive training workshops including bite size sessions Business training webinars and virtual classrooms Coaching and executive coaching Elearning using a wide range of technical insurance courses Production of quality HD training videos Building of interactive learning integrating bespoke materials and videos Organisational development including competencies Implant trainers who become part of the in-house team

We can provide a very wide range of training as we aim to be a one-stop shop to many of our clients. Examples are listed here but this does not attempt to cover every single area of expertise in order to keep this document simple;

• Technical insurance underwriting, broking and claims topics

• Business and leadership subjects including nationally accredited programmes

• Executive development programmes and coaching

• IT and computer software skills Marlborough Training, alongside our friends at London Market Training, also work the CII and BIBA to provide face to face technical and business skills training. This reflects our commitment to the general insurance market as insurance professionals ourselves.

All of our courses can be tailored or customised for you. We take the trouble to find out about your organisation and then build the workshop you need to meet your business goals. This document does not contain all of our courses and workshops.

Introductory Insurance Courses Our introductory courses provide a basic introduction to insurance and particular types of insurance. They are particularly suitable for delegates who are new to the principles of insurance or are beginning to specialise.

The courses are suitably paced for beginners and we use simple exercises and case studies to bring theory into practical context.

All of our trainers are knowledgeable in their field and have the skills to not only educate and inform but to also encourage and inspire.

We are more than happy to include a test at the end of any of these courses. This may be particularly relevant for clients who wish to evidence a level of technical understanding, post course.

All of our courses can be adapted to meet your needs or alternatively we can create a new course to meet your precise criteria. Our full course portfolio does not appear in this document. If you are interested in a course that does not appear here please contact us.

An Introduction to the Insurance Industry ...................................................................................... 8

Credit Control Skills .......................................................................................................................... 9

Introduction to Business Interruption ........................................................................................... 10

Introduction to Claims Handling .................................................................................................... 11

Introduction to Commercial Motor, Fleet & Motor Trade Insurance ........................................... 12

Introduction to Commercial Property Insurance ........................................................................... 13

Introduction to Commercial Property and Business Interruption Insurance ................................ 14

Introduction to Construction Insurance ........................................................................................ 15

Introduction to Contractors All Risks ............................................................................................. 16

Introduction to Cyber Risks Insurance ........................................................................................... 17

Introduction to Delegated Underwriting ....................................................................................... 18

Introduction to Directors and Officers Liability Insurance ............................................................ 19

Introduction to Employment Practices Liability Insurance ............................................................ 20

Introduction to Engineering ........................................................................................................... 21

Introduction to Fire Risks ............................................................................................................... 22

Introduction to Global Insurance ................................................................................................... 23

Introduction to High Net Worth Household Insurance ................................................................. 24

Introduction to Household Insurance ............................................................................................ 25

Introduction to Insurance .............................................................................................................. 26

Introduction Insurance Finance ..................................................................................................... 27

Introduction to Insurance Finance (continued) ............................................................................. 28

Introduction to Liability Insurance ................................................................................................. 29

Introduction to Lloyd's and the London Market ............................................................................ 30

Introduction to Marine Cargo and Goods in Transit Insurance ..................................................... 31

Introduction to Marine Hull Insurance .......................................................................................... 32

Introduction to Motor Fleet Insurance .......................................................................................... 33

Introduction to Personal Accident Insurance ................................................................................ 34

Introduction to Personal Accident and Travel Insurance .............................................................. 35


Introduction to Policy Wordings and Preparation ......................................................................... 36

Introduction to Professional Indemnity Insurance ........................................................................ 37

Introduction to Professional Indemnity and Directors and Officers Insurance ............................. 38

Introduction to Proportional Treaty Insurance .............................................................................. 39

Introduction to Reinsurance .......................................................................................................... 40

Legal Aspects of Claims Handling ................................................................................................... 41

Marine Hull: Risk Assessment & Underwriting .............................................................................. 42

Marine Insurance in a Nutshell ...................................................................................................... 43

Principles of Insurance ................................................................................................................... 44

Understanding Captives ................................................................................................................. 45


An Introduction to the Insurance Industry

Duration: 1 Day

About the course This course provides an introductory overview of the principle of risk transfer and takes a look at the different types of insurance and reinsurance available, the features of insurable risk and the make-up of the Lloyd’s and International Insurance Market. The course has also been designed to introduce delegates to regulation and best practice and demystifies some of the most common acronyms and terminology.

Who should attend? This course has been designed for delegates with no previous involvement in insurance.

Workshop Content What is insurance?

• the history of insurance

• the risk transfer process and the features of an insurable risk (including insurable interest)

• reasons for compulsory insurance

• the benefits of insurance

• types of insurance available

• a breakdown of Marine & Aviation, Property & Casualty and Reinsurance products

A brief introduction to reinsurance (facultative, treaty and XS of Loss)

Insurance Principles

• indemnity

• proximate cause

• subrogation and contribution

• Utmost good faith

The London & International Insurance Market

• types of insurers

• the way in which income is made and how it is reported

• Third parties and intermediaries

• a brief history of Lloyd’s and the placing of business in the subscription market

• behind the Scenes, solvency, accounting and the Central Fund

Regulation A brief history of insurance regulation and the role of the FCA and the PRA Statutory regulation including Anti Bribery & Corruption, conflicts of interest, money laundering, sanctions.

Demystifying Acronyms and terminology

Sources for further learning.


Credit Control Skills Duration: 1 day About the course This course is designed for people who would like to apply new skills and refine existing skills in relation to managing their book of debtors. The course covers planning; communication and the overall strategy of credit control, ensuring delegates are better equipped to collect outstanding funds in an effective and efficient manner. Who should attend? This course is suitable for anyone whose role involves the collection of debt who would like to improve the speed and success of settlements. The planning stage

• cash allocation and good housekeeping

• the use of the Aged Debt Report

• Pareto Analysis (80/20 rule)

• highest value and highest risk

• review of debtor liquidity and payment status

• review of funding position

• understanding and managing the business relationship

• offsetting and the rules of offset Telephone Techniques

• the advantages of personal contact vs. email

• preparation

• the contact – the importance of building a rapport with the decision maker

• timing The conversation

• preparation

• the approach

• excuses and how to deal with them

• the warning signs

• obtaining firm commitment to pay

• techniques- the use of open questions and listening skills

• applying pressure – when and how

• note taking

• dealing with responses

• how best to acknowledge

• the importance of being firm, professional but calm Dealing with queries

• the importance of following procedure

• time frames for resolution

Introduction to Business Interruption Duration: 1 day About the course This course will be suitable for those already working in the field of Commercial Property but who wish to extend their work/knowledge into Business Interruption. Objectives: Delegates who attend this course will be better able to: Understand the concepts of Business Interruption insurance, the covers available and the principles of BI related claims handling. Who should attend? This course has been designed for delegates with previous involvement in Commercial Property insurance but no real experience of Business Interruption. Workshop content:

• a review of covers available including gross profit, increased cost of working and book debts

• a study of policy cover including extent of cover, conditions and exclusions applying and extensions available

• an outline of declaration linked covers and a review of Indemnity periods

• a useful introduction to risk assessment and rating commonly used

• an invaluable overview of risk management and contingency planning

• the principles of claims handling and the role of the loss adjuster in Business Interruption claims.


Introduction to Claims Handling Duration: 1 day About the course This participative workshop seeks to build upon a base working knowledge of the delegates’ claims handling skills and experience to date. The claim is sometimes described as the “moment of truth” in the contract, where the customer determines whether their premium has been well-spent. It is the interpretation of the contract and as such it is vitally important to have staff members who are well-versed in claim handling skills and techniques and are sufficiently flexible to assist in the retention of business. Who Should Attend? Anyone who has some basic experience of claims handling and wishes to expand their knowledge in this area. Workshop Objectives By the end of the course delegates will be able to

• appreciate the role of the claims handler

• name the principles of insurance and how they apply to a claim

• recognise the importance of contract law and its impact upon claims handling

• describe dispute resolution procedures

• understand the importance of reserving

• outline the key differences between first and third party claims

• have an awareness of litigation procedures Workshop Content This workshop will contain numerous group exercises to assist in building of any existing knowledge held by delegates.

• outlining the legal principles governing the making of the claim

• how losses are measured through to application of indemnity

• the application of subrogation and contribution

• how the terms of an insurance contract are classified and the effect of breach including the application of the Insurance Act 2015

• how claims arise through negligence and breach of statutory duty

• rules of contract interpretation

• pre-action protocols


Introduction to Commercial Motor, Fleet & Motor Trade Insurance Duration: 1 day About the course This workshop is designed to provide delegates with an overview of the different types of commercial motor policy. It will show how cover varies and how different types of rating are applied. Some prior knowledge of private motor insurance will be an advantage but no knowledge of commercial motor is needed. Who should attend? This course has been designed for those who wish to become more widely involved with various types of commercial motor insurance. No prior knowledge is needed but some previous experience of motor insurance would be useful. Objectives: Delegates who successfully complete this workshop will be able to demonstrate the following competencies:

• understand the various types of commercial motor insurance cover available

• be aware of the typical hazards and issues affecting motor fleets and the motor trade

• be aware of the rating of commercial motor policies and the alternative rating for fleets

• understand how motor trade insurance is rated and the different covers provided

• know how policy cover varies across the different types of commercial motor policy

• know the effect of the MID on the motor trade

• be aware of the ways claims are handled for these types of insurance Learning outcomes Delegates will learn to:

• differentiate between the various types of commercial motor policy and how they differ from private motor policies

• understand how commercial policies are rated and assessed by insurers

• be aware of the main differences in cover between commercial motor, motor fleet and motor trade insurance

• see how the MID affects the motor trade

• be aware of claims handling issues for these types of cover


Introduction to Commercial Property Insurance Duration: 1 day About the course The course is designed to put Commercial Property insurance in context and to introduce delegates to the operation and principles of Commercial Property insurance. Who should attend? This course has been designed for delegates with little or no previous involvement in Commercial Property insurance. A good grounding in insurance practices is desirable. Workshop content

• exploring the reasons why customers buy Commercial Property insurance

• a useful study of a typical policy structure as an overview

• an outlining of policy cover and the main exclusions and restrictions

• the principles of underwriting and pricing and the differences between the two

• the factors involved in the assessment of commercial risks

• the principles of claims handling as applied to Commercial Property insurance

• typical methods of investigation used in Commercial Property claims handling Learning Outcomes At the end of the course you will have:

• obtained a basic knowledge of Commercial Insurance

• gained a basic understanding of Commercial Insurance and covers available

• a basic understanding of the principles of underwriting Commercial Insurance and the factors involved in the assessment of commercial risks

• gained a basic understanding of the principles of claims handling in regard to Commercial property Insurance


Introduction to Commercial Property and Business Interruption Insurance Duration: 1 Day About the course This course puts Commercial Property and Business Interruption insurance in context. It introduces the delegates to the operation and principles of Commercial Property and Business Interruption insurance. Who should attend? This course has been designed for delegates with little or no previous involvement in Commercial Property or Business Interruption insurance. A good grounding in insurance practices is desirable. Workshop Content

• exploring the reasons why customers buy Commercial Property and Business Interruption insurance

• a useful study of typical policy structures as an overview

• an outlining of policy cover and the main exclusions and restrictions

• the principles of underwriting and pricing and the differences between the two

• the factors involved in the assessment of risks and rating commonly used

• the principles of claims handling as applied to Commercial Property and Business Interruption insurance

• typical methods of investigation used in Commercial Property and Business Interruption claims handling


Introduction to Construction Insurance Duration: 1 Day About the course To show an awareness of contract works insurance and the various ways insurers provide the cover as well as demonstrate an awareness of the content of the insurance clauses within the JCT contract and an understanding of the difference between contractual obligations and insurance requirements. Objectives: Delegates who successfully complete this workshop will be able to demonstrate; An awareness of the standard structure, and content of contract works and contractors liability insurance policies and the optional extras usually available and also demonstrate an awareness of the underwriting process and the information insurers require to assess and price risks. Who should attend? This one day interactive workshop is suitable for those who are relatively new to the subject. No previous contract works experience is required, but a good grounding in the basics of construction insurance should still be regarded as a pre-requisite. Workshop content: Subject matter

• need for separate insurance

• ways cover can be arranged

• parties and terminology

• Contract Conditions

Parties involved

• employers, contractors, sub-contractors etc

• JCT standard form of contract

• overview of contractual obligation and insurance requirements for contract works, liability and plant.

Contract Works Policy Cover

• usual cover, including exclusions and extensions

• some commonly found alternatives

Liability Policy Cover

• usual cover, including exclusions and extensions

Placing and Rating Risks

• key insurer information requirements

• good risks and bad risks

• contract works pricing methods


Introduction to Contractors All Risks Duration: 1 Day About the course This course provides valuable knowledge of contractors all risks insurance Who should attend? This course provides training for those who already have an awareness of Contract Works insurance, but who wish to add to this knowledge. Workshop content Subject matter Property; Contractors; Business Interruption Existing property/new buildings/extensions Existing fabric/the works/plant/parties to a contract. Risk Assessment:

• common building terminology/typical hazards and risks

• weather and ground conditions/relevant legislation Contract Conditions:

• relationship between parties

• employers, contractors, sub-contractors etc

• CT contracts

• Indemnity and Insurance provisions

• other contract conditions e.g. FIDIC, ICE Imech non-negligence risks

• detailed consideration of contractual obligation & insurance clauses Insurance Coverage:

• Contractors All Risks/Third Party Liability

• common policy exclusions and extensions

• design and maintenance coverage

• other insurances

• Employers Liability/21.2.1/Decennial Liability

• Business Interruption/Advance Loss of Profits

• Professional Indemnity/Performance bonds Underwriting/broking consideration:

• how risks are rated

• what information is required Claims


Introduction to Cyber Risks Insurance

Duration: One day About the course The modern business world is now heavily reliant on IT systems and infrastructure to support its business critical activities. Businesses also operate in a connected world where they and their employees make use of email, social networking and cloud computing. All this leads to additional risks to the business, some of which is not customarily covered by existing insurance arrangements. This course looks at the cyber risk limitations and exclusions for typical and traditional corporate insurance cover and the specialist cyber insurance solutions currently available. Who should attend? Those who have an understanding of the principle of insurance together with a grounding in property, business interruption, general liability and errors and omissions insurances. By the end of the Programme delegates will be able to:

• identify which types of customer could benefit from insurance against cyber risks

• consider why businesses do not buy cyber policies

• describe the extent of cover provided by conventional insurance policies against cyber risks

• describe the policy cover, conditions and exclusions of specialist cyber risks insurance policies in the UK

• outline the major risk, underwriting and rating considerations of cyber risks insurance

• outline the main considerations when dealing with cyber risks insurance claims Course outline The course takes a practical and thought proving look at:

• what are cyber risks – demystifying some terminology?

• what types of organisation are exposed to cyber risks?

• the cover provided by conventional insurance policies against cyber risks

• the cover, conditions and exclusions of specialist cyber risks insurance policies in the UK - covering third party and first party costs

• how cyber risks policies relate to other covers such as professional indemnity, business interruption and crime

• Insurers’ information requirements and underwriting considerations for cyber risks insurance

• the main considerations when dealing with cyber risks insurance claims


Introduction to Delegated Underwriting

Duration: 1 day

About the course

Delegated underwriting is an important feature of the Lloyd’s market whereby a Managing Agent

of a syndicate delegates its underwriting authority to a third party. This course helps delegates

understand why insurers delegate underwriting authority and looks at the advantages and

disadvantages of delegated underwriting, the key elements of a binding authority agreement, the

legal aspects and the claims handling process. The course is highly participative and involves

delegates in numerous exercises to cement their learning. There will also be ample opportunity

to present questions and relate delegates’ own experiences of some of the more unusual

situations that they have encountered.

Who should attend?

This workshop would be suitable for those who work for underwriters who outsource some of

their underwriting or are involved in the setting up of binding authority agreement as well as

those who are new to working for a Managing General Agent.

Workshop Objectives

To fully understand why insurers delegate certain aspects of their underwriting as well as its

advantages and disadvantages

• to develop an understanding of the role of the coverholder and their relationship with

underwriters including legal aspects

• to be familiar with the key elements of a binding authority agreement

• ensuring the underwriter/coverholder relationship is beneficial both parties

• successful management of conflicts of interest that can arise when binding authority

agreements are used

• understanding the key aspects of the claim handling process when this is delegated to a

coverholder.

Course Content

• why delegate? Advantages and disadvantages of doing so.

• consideration of different types of binding authority agreements.

• what influences the choice of coverholder.

• management Information: Keeping underwriters informed

• oversight exercised by underwriters in their dealings with coverholders

• determining suitable levels of authority that coverholders can utilise

• how coverholders earn money and the management of any inherent conflicts of interest

• how and why claims authority can be delegated

• Conduct Risk considerations encountered when delegating underwriting authority.


Introduction to Directors and Officers Liability Insurance Duration: 1 Day About the course This course focuses on who directors and officers are and their principle duties. The course introduces delegates to the benefits of Directors and Officers insurance and the coverage afforded and brings them up to date with recent changes in the law. Who should attend? This one day interactive workshop is suitable for delegates who are new to directors and officers liability insurance. Workshop content

• sources and types of claim against directors and officers

• Directors’ responsibilities

• relevant law, including corporate manslaughter and UK Company law reform

• Directors and Officers liability insurance policy – key benefits

• Directors and Officers liability insurance – proposal and underwriting process Directors and officers liability insurance

• policy coverage

• operative clause

• personal versus company reimbursement coverage

• definition of directors and officers

• principal exclusions

• principal extensions

• employment practices

• entity cover

• outside Board coverage


Introduction to Employment Practices Liability Insurance Duration: 1 Day About the course An ideal introduction to the subject of Employment Practices Liability Insurance Who should attend? This course has been designed for delegates with an interest in knowing about Employment Practices Liability, its associated risks and the methods of providing appropriate insurance cover. Workshop Content

• background to Employment Practices Liability Insurance

• changes in Employment Law

• relevant Employment Relations Acts

• employees’ increasing rights

• discrimination

• minimum Wage Directive

• human Rights Act 2000

• data Protection Act Employment Practices Liability Insurance and the Buyer

• who is it for?

• company profiles

• statistics

• health check Markets and the products offered

• who are the sellers?

• what are the products? The Product

• cover

• extensions

• exclusions

• important definitions

• limit of indemnity

• claims made and costs inclusive basis Underwriting Issues

• concerns and issues for the underwriter

• rating

• typical claims and the level of payment


Introduction to Engineering Duration: 1 Day About the course The cover available for protection of pressure plant, lifting and handling and electrical/mechanical plant is discussed together with the need to “dovetail” with the property programme. Objectives: Delegates who successfully complete this workshop will be able to demonstrate;

• a fuller understanding of the regulatory requirements and protection afforded by the insurance policies.

Who should attend? This course advises on the need for compliance with statutory inspection requirements and is suitable to those with only basic knowledge of the subject. Workshop Content Delegates who successfully complete this workshop will be able to demonstrate the following competencies:

• understand the principles associated with “statutory inspection”

• outline the main legislation relevant to these principles

• understand the need to dovetail property and engineering policies

• outline the typical cover and exclusions for different statutory plant and equipment What is included?

• an outline of the principles and quality issues associated with statutory inspections

• an outline of the main UK inspection requirements relating to pressure plant, lifting and handling and electrical/mechanical plant – together with examples of the plant involved

• examples of defects discovered following the inspection

• an explanation of the cover provided by the basic “boiler, crane and electrical” policies

• a case study discussion to evaluate all aspects of the above


Introduction to Fire Risks

Duration: One Day

At the end of this one day course you will be able to:

Session 1:

• Identify the main risks to property and some of the principal risk controls

• Outline the application of the following principles of insurance:

Indemnity

Insurable interest

Utmost Good Faith

Proximate cause

Contribution

Subrogation

• Describe how the principle of proximate cause applies when determining cover under a commercial property policy

• Explain why commercial property coverage is purchased

Session 2:

• outline the perils covered under Fire/Commercial Property insurance

• identify what types of property are and are not covered under Fire/Commercial Property policies

• outline the principal extensions and exclusions which apply to Fire/Commercial Property policies

Session 3:

• explain the difference between “indemnity” and “reinstatement” under a Fire/Commercial

Property policy and how it impacts claims settlement and the setting of sums insured • explain how insureds should establish the correct sums insured for buildings, machinery

equipment and stock

• explain how the policy condition of average applies and why insureds must be aware of it

• compare excesses, deductibles and franchises

• outline the information required to obtain a Fire/Commercial Property quotation and the principal underwriting and rating considerations which apply

• explain how underwriters arrive at their rating for Fire risk

• explain the importance of Estimated Maximum Loss and calculations

Session 4:

• distinguish between physical and moral hazards and provide examples

• describe some ways for businesses to manage the risks of damage to their commercial property more effectively

• outline the principal risk controls which reduce the risk of property damage

• apply Fire and Commercial Property wordings to simple claims

• describe how the principles of proximate cause, contribution and subrogation apply to property claims

• outline the property claims process and describe the role of loss adjusters and loss assessors


Introduction to Global Insurance Duration: One Day About the course Whilst local policies go some way to meeting the needs of multinational businesses they do not provide uniformity of coverage or service for a business that trades on a truly global scale. This course has been designed to put the concept of global insurance programmes into context. The course introduces delegates to the structure, terms and concepts of global programmes and how customers could potentially benefit from them as an alternative to relying on local insurance arrangements. The course includes practical exercises to test understanding of the concepts. Who should attend? This course is suitable for anyone new to, or has limited experience or knowledge of, global insurance cover. Delegates will need to have some experience of property, business interruption, and liability programmes to get the most out of this course. Course objectives Delegates who attend this course will be better able to:

• identify which types of customer and insurance programmes could benefit from insurance cover arranged on a global basis

• describe the structure, terms and concepts of a global policy

• outline the main difference between workers’ compensation and employers’ liability

• outline the main differences between UK and US property/business interruption and liability programmes

• outline the main terms and concepts of arranging a global for EU countries Course content Consideration of:

• why companies buy global policies

• what types of business benefit from buying a global programme?

• which types of insurance can be arranged on a global basis

• the different structures of global programmes The terms and concepts of global policies:

• master policies

• multi-nationals

• local policies

• admitted/non admitted

• DIC/DIL

• tax/ premium allocations

• compulsory insurance How UK and US policies and terminology differ How pan European policies are arranged The main considerations when dealing with global insurance claims


Introduction to High Net Worth Household Insurance Duration: 1 Day About the course This course provides valuable background knowledge into high net worth insurance, which will help delegates make the most out the promotion and selling of high net worth products. Delegates also learn about general high net worth risks, the types of cover available, risk management, claims and customer care. Who should attend? This course has been designed for delegates with previous or ongoing involvement in high net worth insurance or understand the fundamentals of household insurance, i.e. cover, underwriting principles, claims handling etc. who wish to extend their knowledge. Workshop content: Delegates who successfully complete this workshop will be able to demonstrate the following competencies:-

• utilise marketing initiatives to maximise sales opportunities

• understand the importance of correct sums insured and cover

• appreciate the concept of risk and, specifically, its application to the provision of High Net Worth insurance

• understand and compare the standard policy covers, conditions and exclusions

• study, compare and contrast the “High Net Worth” policy covers, conditions and exclusions

• understand the concept of “risk management” and its application

• appreciate the importance of satisfactory claims’ settlement and explore methods by which this may be achieved

• consider practical claims issues

• explore the implications of fraud and strategies for reduction

• appreciate the importance of customer care in all aspects


Introduction to Household Insurance Duration: 1 Day About the course This one day interactive workshop provides an excellent introduction to the principles and practices involved in household insurance. It explores the aspects that need to be understood by those involved in providing basic technical or administrative services. Who should attend? This one day interactive workshop is suitable for delegates who are new to household insurance. Workshop content Delegates who successfully complete this workshop will be able to:

• outline the reasons why customers buy household insurance

• compare and contrast the methods of buying household insurance

• explain to customers, the layout of the policy, its format and structure

• outline the policy cover, conditions and exceptions – buildings/contents

• know the extensions in policy cover that are readily available e.g. personal possessions, legal expenses, pets etc.

• recognise the principles of underwriting and how they apply to new and existing customers

• apply the principles of risk assessment and risk management

• describe the implication of losses on policy cover, conditions and exclusions

• consider the principles and procedure for handling claims

• describe the need, and the methods, by which claims are resolved satisfactorily


Introduction to Insurance Duration: 1 Day About the course This course has been designed to put insurance into context by introducing the delegates to the operation and principles of insurance and also to give delegates an understanding of insurance terminology. Who should attend? This course has been designed for delegates with no previous involvement in insurance. Workshop Content

• buyers, sellers and intermediaries in the UK insurance market

• outline the responsibility of an Agent

• identify the role of an intermediary

• the advantages and disadvantages for both the buyers and sellers of using an intermediary

• outline of the risk transfer process

• the features of an insurable risk

• types of insurance available in the market

• the reasons for compulsory insurance

• the benefits of insurance

• indemnity and benefit policies

• methods of providing settlement under policies

• limitations to the amount paid under policies i.e. sum insured, excess, deductibles.

• the extension of 'New for Old' and agreed values

• the importance of subrogation and contribution in the operation of Indemnity policies

• offer, acceptance and consideration

• Disclosure and Representations

• material facts

• insurance Premium Tax

• proximate cause in settling claims.


Introduction Insurance Finance

Duration: One day About the course There is often a mystique and some fear about insurance finance, financial education is often viewed with reluctance and this core knowledge can be mistakenly overlooked (or avoided) until relatively late in a career. Consequently, levels of financial literacy can often be low in both operational/underwriting and business support roles. With the regulatory emphasis on prudential management, capital adequacy and with the impetus of Solvency II, financial competence is on the agenda. The Solvency II focus on risk based capital management is prompting a stronger and widespread desire for every part of the business to “understand the numbers”. Anyone in a management or technical role should understand why, how and where their actions can have a financial impact. Beyond the pure “compliance” with Solvency II there are progressive benefits for any insurer from its people right across the business being able to understand where the numbers come from, the ultimate measures of business success and how their own function contributes. This one day course is an introduction to the dynamics, language and processes of business and insurance finance. It explains the jargon, demonstrates how the basics still apply to insurance but highlights where it is unique from other industries, and how this is reflected in the financial reporting. It provides a solid foundation for further development of financial understanding. Who should attend? Insurance is an industry notorious for people working in specialist silos, especially when it comes to finance. This course is for all insurance practitioners who would benefit from understanding the bigger picture of insurance finance. Course Objectives By the end of the workshop, you will be able to:

• identify the financial characteristics that make insurance distinct from other industries

• describe the insurance cash flow cycle, and the main dependencies

• explain main accounting rules and how they are applied to measurement and reporting

• describe the key terms – the language of insurance finance

• understand the estimation and dependencies of claims costs

• explain the financial treatment of premium and claims provisions

• navigate the technical account, profit and loss and balance sheet

• appreciate the requirement for solvency and capital adequacy


Introduction to Insurance Finance (continued) Workshop Content

• Insurance working capital cycle

• key accounting labels, concepts and rules

• the financial characteristics of insurance

• the mechanics of premium: written/earned, gross/net, unearned premium reserves

• acquisition costs and operational expenses

• the mechanics of claims: paid, outstanding and IBNR, prior year development

• the treatment of reinsurance

• investment considerations: types of assets and asset liability matching

• funded v accrual annual accounts

• constructing the P&L (technical and non-technical account) and interpreting the balance sheet

• liquidity, solvency and capital adequacy

• dissecting the Solvency II balance sheet. Approach The approach of the course is to blend input, discussion, short practical exercises and a case study to progressively build the principal financial statements through the course: modelling the behaviour of premium income, illustrating claims development, and assessing the balance sheet impact of different transactions. Participants need have no existing financial knowledge and receive a set of stand-alone notes, which are designed to both support the course and become a permanent reference tool.


Introduction to Liability Insurance Duration: 1 Day About the course This course is designed to put Liability insurance into context and to introduce the delegates to the operation and principles of Liability insurance. Who should attend? This course has been designed for delegates with no previous involvement in Liability insurance. Workshop Content

• what is Liability?

• how Liability arises, including Common Law, Statute and Contract

• types of Liability Cover, Exclusions and Conditions for each

• Employers Liability Compulsory Insurance Act

• Limits of Liability

• Risk Assessment and Pricing

• USA exposures

• Industrial Diseases

• Risk Management and Health and Safety Legislation

• claims handling, the litigation process and the Woolf reforms


Introduction to Lloyd's and the London Market Duration: 1 Day About the course The course is designed to provide an understanding of the operation of Lloyd's within the Global Insurance Market. The course includes a brief history of Lloyd's up to the present day and the important role it plays. Who should attend? Those who are new to the industry, or those who would like to refresh their knowledge. It would also be suitable for support staff who would like to extend their knowledge in this area. Workshop Content: Operation of Lloyd's

• Syndicates — what are they?

• the role of the Managing Agents

• investors, Corporate & Individual (names)

• Governance and Regulatory Bodies From Placing to Policy

• Broking in Lloyd's

• Leading Underwriter

• life of the Slip

• General Underwriters Agreement/LMP

• references and their purpose

• Policy issue and wordings

• dealing with alterations

• collecting premiums Behind the Scenes

• solvency

• accounting

• Central Fund

• Market Bodies/Market Agreements Claims

• the role of Xchanging

• the Claims procedure

• CLASS

• the chain of settlement Terminology

• a Summary


Introduction to Marine Cargo and Goods in Transit Insurance Duration: 1 Day About the course This course is made up of three sections: 1. Risk Assessment - the overall purpose of this session is to enable brokers to make full use of the quotation guide in order to secure the best possible terms and price. 2. ICCA - an in-depth analysis of the Institute Cargo Clauses (A) and reference will be made to the Marine Insurance Act 1906 that underpins the clause. It will also consider the impact of the London Market and broker wordings to show how the Institute Clause is amended. 3. Selling - the core subject for this session is overcoming client objections. It will also act as a refresher for previous sessions and provide a practical demonstration for knowledge gained, including: Workshop content Risk Assessment - the ability to understand and broke a Marine Cargo Insurance risk, including:

• practice of assessment technique

• the significance of terms of sale, overseas legislation, packing and despatch procedures

• an appreciation of the difficulties of high risk countries and non-sale movements

• handouts covering countries with known legislation, diagram of the terms of sale, quotation check list and IPT guide

Institute Cargo Clauses:

• an appreciation of the Marine Insurance Act 1906

• an understanding of Institute Cargo Clauses (A)

• an awareness of current market extensions Selling:

• examples of typical client objections and how to overcome them

• discussion on selling opportunities

• handouts including an aide memoir of the selling scenarios


Introduction to Marine Hull Insurance Duration: 1 Day About the course The aim of the workshop is to introduce delegates to the ship, methods of earning, risks to the ship, cargo and freight and some of the common issues that arise in the event of a loss. The course also refers to the Marine Insurance Act 1906 where appropriate. Who should attend? Those who have reasonably little experience of hull insurance or those who are already operating in the marine sector and would like to see the “bigger picture”. Workshop Content

• introduction to the ship

• types

• freight/earnings and types of charters

• ship owners insurable interest

• perils of the sea Main types of hull insurance

• ITC/IHC

• AIHC

• Norwegian Plan

• Protection and Indemnity

• Loss of Hire and Earnings

• Perils insured against and proximate cause Claims Issues

• partial and total loss

• Notice of abandonment

• collisions including third party liability and recoveries

• general principles of General Average, salvage and sue and labour

• onus of proof and insurers defences


Introduction to Motor Fleet Insurance Duration: 1 Day About the course Delegates who successfully complete this workshop will be able to demonstrate an awareness of what is a “Motor Fleet” and why separate insurance may be needed, an understanding of the various methods insurers use to price Motor Fleet risks, an understanding of the structure and usual content of “Motor Fleet” policy wordings, an awareness of the information Insurers usually require to consider risks and likely undesirable or unacceptable risks as well as knowledge of the various “Motor Fleet” risk management tools available. Who should attend? This course is designed as an introduction to Motor Fleet and would benefit those who are new to this type of work. Workshop content

• what is Motor Fleet and what are the advantages and disadvantages of providing insurance this way for customers and Insurers?

• which risks are unacceptable or undesirable for Commercial Motor, and particularly for Motor Fleet business?

• various methods used for pricing Motor Fleet business are examined including discounted book rates, formula rating, burning cost methods and partial covers.

An examination of typical policy cover is provided, emphasising the differences with Commercial Motor Insurance. A study of risk management is included with particular reference to Motor Fleet surveys, driver training and use of excesses. An outline of claims handling methods


Introduction to Personal Accident Insurance Duration: 1 Day About the course This course provides an excellent introduction to the principles and practices involved in Personal Accident and Sickness insurance. It explores the aspects, which need to be understood by those involved in providing basic technical or administrative services. Who should attend? The course can be used as a good grounding for trainees or those who have potential to develop in their careers into more technically demanding work in the future. The principles covered are those, which apply as a basis for all Personal Accident and Sickness insurance. Workshop content What is Personal Accident & Sickness Insurance? What is the market and why do people purchase PA and sickness insurance?

• background and type of policy – e.g. single, group, PA & sickness etc. Accident cover and Sickness cover

• a review of policy cover including the scope of typical cover and principles of non-indemnity insurance, including:

• features and benefits and policy extensions including levels of cover

• policy definitions

• conditions

• exclusions A useful guide to practical claims investigation, including;

• checking the claim form and claim documentation and checking policy cover including exclusions

• liaison with GPs and specialists and the importance of the accessing Medical Reports Act 1998

• fraud indicators and the use of external investigators

• calculating benefits and settlements This section will include relevant case law and case studies.


Introduction to Personal Accident and Travel Insurance Duration: 1 Day About the course This course serves as an introduction to Personal Accident and Travel Insurance. The course introduces delegates to the different types of cover available, underwriting principles and complaints handling. Who should attend? This course has been designed for delegates who have had limited exposure to personal accident and travel insurance. A good grounding in insurance practices is desirable. Workshop Objectives Delegates who successfully complete this workshop will be able to:

• outline the processes to be followed in relation to the issue and cancellation of policies

• outline the policy cover, conditions and exceptions – Personal Accident and Travel

• recognise the principles of underwriting and how they apply to personal accident and travel insurance

• consider the principles and procedures for handling personal accident and travel claims

• outline common causes of complaints and how to avoid and deal with such situations Workshop Content Introduction to Personal Accident policies

• types of policies available

• Policy Cover

• Conditions and Exceptions Cover provided

• special consideration for Group policies

• special consideration for Sickness cover Introduction to Travel policies

• types of policies available

• Policy Cover, Conditions and Exceptions Cover provided

• special consideration for Group policies

• the principles of Underwriting Personal Accident and Travel Insurance

• dealing with complaints including FCA Regulations, Financial Service Ombudsman


Introduction to Policy Wordings and Preparation Duration: 1 Day About the course The workshop provides delegates with an insight to the preparation and processes involved in policy issue. To appreciate the underwriter’s role and their considerations in the assessment of risk, how any adverse features may be addressed and a look at the latest developments in the processes used in the Lloyd’s and London markets. Delegates will leave the workshop with improved knowledge of the fundamentals of the processes and considerations of intermediaries, underwriters and other parties involved in the insurance market. Who should attend? This workshop provides the ideal introduction to the transaction of insurance at Lloyd’s, in the London market and in the company market of any new or in experienced members of staff. In addition, the course content provides a valuable insight for those involved in the insurance department of other organisations who place their business in London or elsewhere. Workshop content Policy structure the fundamentals of policy documentation including the role of endorsements and warranties

• the rules of policy interpretation

• documentation - proposal forms, slips through to policy issue

• levels of cover/types of policy

• policy wording variations

• the role of Xchanging Ins-Sure Services at Lloyd’s

• standardisation of policy and endorsement wordings

• the aim for greater product certainty at inception

• the impact upon policy preparation of the London Market principles.


Introduction to Professional Indemnity Insurance Duration: 1 Day About the course Delegates who attend this course will learn to identify the categories of professionals that may have a Professional Indemnity exposure. Delegates will learn to understand how professional liability arises, the types of claims and the coverage afforded. Who should attend? This one day interactive workshop is suitable for delegates who are new to professional indemnity insurance Workshop content:

• duty of care owed by professionals — legal liability and breach of contract

• examples of professional negligence claims

• professional indemnity or errors and omissions?

• differing professional exposures, including: - accountants - lawyers - surveyors - IT and telecommunications companies

• professional indemnity and errors and omissions policy — key elements of cover: - operative clause - "Claims made" considerations - principal exclusions - principal extensions

• proposal and underwriting process — how an underwriter uses the details provided to rate the risk

• claims process, including incident reporting and what is a claims circumstance


Introduction to Professional Indemnity and Directors and Officers Insurance Duration: 1 Day About the course This is a one-day interactive workshop (half a day- Professional Indemnity, half a day Directors and Officers Liability) with a mixture of tuition and case studies based on sample clients, proposal forms and policy wordings. Who should attend? This courses aim to give delegates an understanding of the two types of insurance designed to insure against these two different but occasionally confused types of exposure. Workshop content Professional Indemnity Insurance

• duty of care owed by professionals

• examples of professional negligence claims

• "Professional Indemnity" or "Errors and Omissions"?

• Industries where professional negligence claims can arise

• "Professional" - "Non-Professional"

• Professional Indemnity/Errors and Omissions

• Policy

• key benefits

• Proposal and underwriting process

• typical policy coverage

• claims process including incident reporting

• current Professional Indemnity insurance market

• key players Directors and Officers Liability

• sources and types of claim against Directors and Officers

• Directors and Officers responsibilities

• Directors and Officers Policy

• key benefits

• Directors and Officers proposal and underwriting process

• Directors and Officers policy structure and coverage

• how Directors and Officers Liability dovetails with other liability coverages claims process

• current Directors and Officers Liability market


Introduction to Proportional Treaty Insurance Duration: 1 Day About the course This is a reasonably detailed introduction to proportional treaty reinsurance designed to give attendees a working understanding of why treaties exist, how they operate and the basic servicing issues involved. This is a participative event, with a mixture of tuition and guidance together with practical exercises. Delegates are encouraged to actively participate in the course through discussion with the course leader and the other attendees. Who should attend? This is a course designed principally but not exclusively for staff who are working in a reinsurance environment and whose current job calls for a more detailed knowledge of the subject. For technicians and or brokers, this would normally be individuals that have been working in insurance or reinsurance for between 1-3 years. Workshop Content: At the end of the event attendees should understand and be able to explain the concept of Risk Sharing and the Purpose of the Proportional Account:

• the principle of proportional reinsurance

• the concepts of Quota Share and Surplus treaties and the effect they may have on an Insurers capacity to write business

• the advantages and disadvantages of this business to both the Reinsured and the Reinsurers. Technical Accounting and its Component Parts

• how risks, liability, premium & claims are allocated to treaties

• the different types of commission that can apply to treaties, their effect on possible profitability and to calculate standard profit and sliding scale commissions

• the principles and purpose of premium and loss reserves and how they are calculated

• understand the component parts of technical treaty accounts and be able to complete standard treaty statements for Reinsurers

Issues and Pitfalls

• be aware of the main problems and errors associated with treaty technical accounting and how to avoid them


Introduction to Reinsurance Duration: 1 Day About the course This is an introduction to the basics of reinsurance. Who should attend? This course has been designed for anyone with an interest in knowing more about reinsurance and for people with less than three years’ experience of reinsurance. Workshop Content

• the reason for reinsurance

• who buys reinsurance?

• reinsurance terminology

• proportional – non-proportional

• facultative – treaty

• the purpose and operation of facultative reinsurance

• the operation of Reinsurance Pools

• distinguish between facultative and treaty reinsurance

• the operation of Quota Share and Surplus Lines treaties

• proportional and non-proportional treaties

• the function of Excess of Loss and Stop Loss Treaties

• the effect of inflation on treaties and the operation of the Stability Index Clause


Legal Aspects of Claims Handling Duration: 1 Day About the course This course provides a good awareness of legal issues which affect the handling of claims and the procedures required for a successful outcome. Who should attend? This workshop is for all those involved in claims handling, either as a broker or under a delegated authority scheme or working for an insurer. Workshop content

• principles of Insurance as applied to claims handling

• the Insurance Contract and its legal implications

• the English court system

• alternative dispute resolution

• the life cycle of a claim

• the importance of reserves

• the structure of claims files

• proof of loss

• claims settlement options

• court proceedings and the protocol involved

• specific aspects affecting - injury claims - third party claims - breaches of statutory liability resulting in claims


Marine Hull: Risk Assessment & Underwriting

Duration: 1 Day Course Description: To give an overview of Marine Hull Risk Assessment:

• the information needed from shipowners

• the considerations for accepting Hull business

• the rating process for Hull risks. Course Objectives: The objectives of the course are to:

• explain the types of Marine Hull risks

• understand the rating considerations taken into account when underwriting Hull business

• understand the thoughts of Underwriters when rating Hull Business Course Content:

• World Trade, volumes and Trading patterns

• the principal types of vessels and their susceptibility to loss

• the most commonly found hazardous voyages

• risk assessment factors for insuring Hulls

• the factors which determine the Hull rate including Type of Vessel; Flag; Classification; Ownership and Management and the type of insurance cover

• Hull Trading conditions and the geographical location problems they may present

• the effect of different types of ship finance arrangements

• variations in ship valuation and the implications for premium rating

• the risk assessment factors for Hull War & Strikes insurance

• the risk assessment factors for Hulls Port Risks and Builders’ Risks

• loss prevention and Risk Management – the methods used and their importance

• the importance and significance of statistics for Marine Hull underwriters


Marine Insurance in a Nutshell Duration: 1 Day About the course This course will provide valuable background knowledge into marine insurance. Who should attend? This course is suitable for anyone who wants to learn more about marine insurance generally, without delving too deeply into a single class of business. Some prior knowledge of insurance would be useful. Workshop content:

• what is marine and when do the edges get blurred with non-marine?

• what are the risks actually being insured in the marine market? - Hull and Yacht - Cargo - Marine Liabilities - War and Strikes

• who are the buyers and who and where are the sellers?

• what is the legal background to Marine Insurance Risks? - Marine Insurance Act - introduction to basic shipping and carriage of goods law

• introduction to the clauses used and how they vary between markets

• experts – pre and post loss

• claims handling and loss prevention


Principles of Insurance Duration: 1 Day About the course This day is designed to build upon the basic knowledge obtained at the beginning of a career in insurance and develops the content of introductory workshops that are available to a more in-depth level. Who should attend? Those who have spent six months or more in insurance and who are looking to strengthen their technical knowledge would find this workshop to be of great interest. This workshop would particularly benefit those who are embarking upon CII examination studies. Workshop content

• the concept of insurable interest – how it occurs, what it is and when it is necessary

• modern approaches to the principle of “utmost good faith”

• Indemnity and its corollaries of subrogation and contribution

• when indemnity is not indemnity and why

• the principle of proximate cause demonstrated by numerous examples and case studies This workshop is highly participative and includes a wealth of case studies and exercises for the delegates to complete. There will also be a post-workshop test to ensure that the delegates have grasped the information and principles discussed during the workshop.


Understanding Captives Duration: 1 Day About the course The aim of this course is to explain and highlight the importance of Captives within the overall Risk Transfer concept, as well as to help obtain an appreciation of the thought processes needed when considering setting up a captive and deciding on what type of Captive. The course also looks to dispel some of the “myths” surrounding Captives as well as encourage further investigation into the various Captive concepts. Who should attend? This course is relevant to anyone new to this sector of Risk Transfer working in insurance or reinsurance, law, run off where their clients or potential clients have or are considering setting up a Captive or other Self Insurance risk transfer mechanism. Workshop Content: The Captive Concept

• what is a Captive – how is it different from “owning an insurance company”?

• why did they come into being?

• how have they evolved? The practicalities of using a captive

• how it can fit into an insurance programme?

• what types of Captive are there?

• how do they differ?

• advantages and disadvantages - sole ownership - joint ownership - rent a captive - protected cell companies - segregated account companies along with special purpose vehicles

• where they might be set up - a review of some of the core locations and how they differ (e.g. Bermuda v Vermont)

How they are managed and who by? What is the role of the manager? How much might they cost to set up? - typical costs


Intermediate Insurance Courses

Our intermediate Insurance courses are designed for delegates who wish to take their specialisation to another level. They also complement study for professional qualification. The courses help delegates gain a better understanding of the structure, technicalities and peculiarities of insurance products and risks, enabling them to be better placed to sell their products and act for their clients in a more professional and informed manner. The courses are interactive and are held in a workshop style, with plenty of exercises and case studies to supplement learning. All of our trainers, who train at this level, have an excellent grounding in the topic and are either past or current practitioners in their field. All of our Intermediate courses can be tailored for you and it is likely, at this level, that some tailoring will need to occur. We can, for instance, incorporate your insurance products into the course. We are more than happy to include a test at the end of a course. This may be particularly relevant for clients who wish to evidence a level of technical understanding, post course. Our full course portfolio does not appear in this document. If you are interested in a course that does not appear here please contact us. Intermediate Business Interruption Insurance .............................................................................. 47 Intermediate Stockthroughput Insurance ..................................................................................... 48 Intermediate Commercial Property ............................................................................................... 49 Intermediate Contractors Insurance .............................................................................................. 50 Intermediate Cyber Risks Insurance .............................................................................................. 51 Intermediate Directors and Officers (including employment practices liability) .......................... 52 Intermediate Employers Liability Insurance .................................................................................. 53 Intermediate Engineering and Inspection ..................................................................................... 54 Intermediate Liability Insurance .................................................................................................... 55 Intermediate Marine Cargo Insurance ........................................................................................... 56 Intermediate Motor Fleet Insurance ............................................................................................. 57 Intermediate Personal Accident Insurance .................................................................................... 58 Intermediate Professional Indemnity Insurance ........................................................................... 59 Intermediate Property and Casualty Reinsurance ......................................................................... 60 Intermediate Public Liability Insurance.......................................................................................... 61 Intermediate Reinsurance .............................................................................................................. 62 Interpreting & Assessing Company Financial Statements ............................................................. 63 Interpreting Company Accounts & Assessing Company Performance .......................................... 64 Lloyd's and the London Market - Stage 2 ...................................................................................... 65 London Market Legal Aspects ........................................................................................................ 65 Reinsurance Contract Wordings .................................................................................................... 67 Reinsurance Law ............................................................................................................................ 68 Underwriting Project Cargo insurance ........................................................................................... 69


Intermediate Business Interruption Insurance Duration: 1 Day About the course This one day interactive workshop follows on from the Introduction to Business Interruption workshop and takes the subject to a more advanced level. It explores in more detail some of the complexities of the subject and provides delegates with the wider knowledge required to more effectively handle this type of business Who should attend? This one day interactive workshop is suitable for delegates who have had a hands-on experience with this class of business for a minimum of two years. Workshop content

• typical customer attitudes shown to Business Interruption insurance and the roles the broker and underwriter play in overcoming problems arising from these

• a comprehensive review of gross profit cover with additional discussion on the other main covers such as revenue, fees

• increased cost of working and additional increased cost of working

• discussion and exercises to show how to set an estimate or sum insured from a set of accounts and how to project this forward using both declaration linked and traditional methods

• a study of the features that have a bearing on the setting of the maximum indemnity period and how these can affect the underwriter's assessment of EML

• the principles of claims handling and the role of the loss adjuster in Business Interruption claims

• a look at how risk assessment and rating can be influenced by the information you obtain from the client

• business Interruption extensions commonly requested.


Intermediate Stockthroughput Insurance Duration: half day

About the course This course will be of interest to those underwriters, brokers and other professionals in cargo insurance who are either writing stockthroughput insurance or contemplating it as part of their portfolio of business. Who should attend? Underwriters, account handlers, claims staff, insurance brokers, and other professionals in the field of marine cargo insurance. Workshop content

• the purpose of stockthroughput insurance

• the types of stockthroughput insurance

• the risks to which insurers are exposed

• the physical aspects of buildings in which goods are placed

• Underwriting Learning outcomes At the end of the course you will have:

• have gained an essential understanding of traditional stockthroughput and global stock throughput insurance

• be able to recognise the physical aspect of this class of insurance

• have appreciation for the importance of good housekeeping, maintenance of buildings, and the theft prevention risks necessary in buildings where goods are kept.

• have knowledge of the way in which this class of insurance should be underwritten and the risk considerations.


Intermediate Commercial Property Duration: 1 Day About the course This course is suitable for those already working in the field of commercial property. Who should attend? This course has been designed for delegates with previous involvement in commercial property insurance. A good grounding in commercial property insurance practices is desirable. Workshop content

• location factors affecting underwriting

• effects of occupancy when considering a risk

• construction and its effects on property insurance

• a study of manufacturing process and the influence of various trades

• management attitude to health & safety, housekeeping, smoking regulations etc.

• physical protections to the property insured

• a review of various FEA’s

• cover and values for fire, perils and theft

• money arrangements under the commercial property policy


Intermediate Contractors Insurance Duration: 1 Day About the course This course focuses on contractual requirements of JCT building contract and the insurer response focusing on cover and underwriting. Who should attend? This course provides training for those who are already proficient in Contractors insurance but who wish to add to this knowledge. The course will not be suitable for those who are new to this subject or who do not have a good grounding already. Workshop content Delegates who successfully complete this workshop will be able to demonstrate the following competencies:

• understand the subject matter of Contract Works insurance and the various ways insurers provide cover

• understand the insurance clauses within the JCT contract and understand the difference between contractual obligations and insurance requirements

• understand why non-negligence liability (Clause 21.2.1) cover may be required and how insurers meet this need

• understand the standard structure and content of Contract Works policies and the optional extras usually available

• understand the underwriting process and the information required to assess and price risks


Intermediate Cyber Risks Insurance

Duration 1 day About the course The modern business world is now heavily reliant on IT systems and infrastructure to support its business critical activities. Businesses also operate in a connected world where they and their employees make use of email, social networking and cloud computing. All this leads to additional risks to the business, some of which is not customarily covered by existing insurance arrangements. This course follows on from our introductory Cyber risks course and looks, in greater detail, at the extent of cover provided by conventional insurance policies against cyber risks as well as the conditions and exclusions of specialist cyber risks insurance policies. The course also looks at the different cover options available, how they apply to different clients, the key risk management issues and claims matters. Who should attend? Delegates who have attended our introductory cyber Insurance course, or those that have an understanding of the concepts of cyber insurance, who would like to go further into the application of conventional and specialist cyber insurance covers, conditions and exclusions. By the end of the Programme delegates will be able to:

• understand the main cyber risks and which types of customer could benefit from insurance against cyber risks

• understand impact of cloud computing on cyber risks

• understand the extent of cover provided by conventional insurance policies against cyber risks

• understand the policy cover, conditions and exclusions of specialist cyber risks insurance policies in the UK and when separate policies are appropriate

• be aware of the different cover options available in the cyber policy market and how they apply to different clients

• know of the key risk management issues

• understand how cyber risk insurance claims arise and the issues of dealing with these claims Course content

• what are cyber risks?

• the impact of cloud computing on cyber risks

• the cover provided by conventional insurance policies against cyber risks – gap analysis

• the cover, conditions and exclusions of specialist cyber risks insurance policies in the UK – identifying main differences in cover available

• the major risk management issues of cyber risks

• examples of cyber risks insurance claims and the issues of dealing with such claims


Intermediate Directors and Officers (including employment practices liability) Duration: 1 Day About the course This course is suitable for those with several years’ experience of working with this product. Who should attend? This course provides training for those who have a basic understanding of Directors & Officers Liability and Employment Practices Liability but who wish to develop further their knowledge and the methods of providing appropriate insurance cover. Workshop Content

• identify the underwriting considerations for Directors & Officers Liability insurance

• explain current developments in the Directors & Officers insurance market

• outline the coverage given under charities, clubs and resident association policies in respect of Directors & Officers and how it differs from the standard policy

• outline the benefits of a Pension Trustee Liability policy

• outline the coverage given under the Employment Practices Liability extension of a Directors & Officers Liability policy

• outline how to handle an insurance claim in respect of: - Directors & Officers Liability - Employment Practices Liability

• identify clients who have the greatest need for: - Directors & Officers Liability - Employment Practices Liability

• outline a strategy on how to improve clients’ awareness of the risks faced by Directors & Officers

• prepare a client presentation, which outlines how Directors & Officers Liability insurance (including Employment Practices Liability) would protect them in the context of their overall insurance programme


Intermediate Employers Liability Insurance Duration: 1 Day About the course This course follows on from the Introduction to Employers Liability Insurance (EL) course and takes the subject of EL to a more advanced level. Who should attend? This course would be suitable for those having responsibilities for handling EL business and that need a good grasp of the various aspects of employers liability insurance Workshop content:

• Liability Policy Cover

• refresher on Employers Liability

• alternative claim triggers

• events occurring

• claims made Specific underwriting subjects

• industrial diseases Health and Safety

• hazards encountered

• specific industry exposures

• the links between H&S and liabilities Underwriting

• effective management of claims reserves

• pricing Claims

• current issues


Intermediate Engineering and Inspection

Duration: 1 Day About the course The course discusses in detail the alternative inspection philosophy available under the Pressure Systems Safety Regulations and Lifting Operations and Lifting Equipment Regulations. On completion delegates will be more confident to discuss with insurers and more specifically with their client base the ramifications of the inspection programme and areas of potential uninsured risk within the portfolio. Who should attend? Those who have attended the introduction to engineering course or who work in this field or insurance and wish to update and enhance their knowledge. Workshop Content Delegates who successfully complete this workshop will be able to demonstrate the following competencies:

• understand the steps required to extend the frequency of inspection

• understand the need to dovetail Property and Engineering Insurance policies

• understand Business Interruption Insurance exposures relative to the peril of explosion and the working of the policy

• describe the protection and exclusions applicable to the main contingency covers of Erection All Risks, Computers and Hired in Plant

The course covers specifically the ability to increase the frequency of inspections

• a review of the exclusions within the basic property programme

• explanations of the cover provided — Business Interruption, Erection All Risks, Hired in Plant and Computer Insurance policies

• a case study/discussion to evaluate all aspects of above


Intermediate Liability Insurance Duration: 1 Day About the course The aim of the workshop is to develop delegates’ knowledge of liability insurance. Who should attend? This course has been designed for delegates with previous involvement in liability insurance. Workshop content Refresher on employers’ liability, public liability and products liability knowledge

• alternative claims triggers, events occurring, claims made

• alternative wordings

• caused by

• in connection with

• financial loss cover

• costs inclusive and costs exclusive wording Specialist liability covers

• professional indemnity, directors and officers, environmental impairment

• product guarantee/recall

• specific underwriting subjects

• pollution, industrial diseases, North American problems Key legislation

• health and safety, sale of goods, unfair contract terms, pollution Underwriting

• effective management of claims reserves, burning cost pricing Claims

• current issues


Intermediate Marine Cargo Insurance Duration: 1 Day About the course This course revisits some sections of the introductory course and covers them in more detail. The course also introduces delegates to the Marine Insurance Act 1906 and General Average. Who should attend? This course is appropriate for people who are already handling cargo insurance business who would like to have more in-depth knowledge of the subject matter. Workshop content Develop from the introductory course to discuss the following:

• specialist cargo’s, their susceptibility to damage and how they are handled

• Terms of sale in more depth

• Termination of cover under institute clauses

• Institute B and C clauses

• a variety of institute commodity clauses, timber frozen foods

• Marine Insurance Act 1906 – an awareness of its terms

• an appreciation of the Marine Insurance Act 1906

• General Average – a wider appreciation


Intermediate Motor Fleet Insurance Duration: 1 Day About the course The aim of the workshop is to develop delegates’ knowledge of motor fleet insurance, including legal requirements, risk assessment and pricing. The course also introduces delegates to fleet risk management. Who should attend? Those who have attended Introduction to Motor Fleet or who work on fleets and wish to update and enhance their knowledge. Workshop content

• characteristics of fleet risks

• legal requirements of motor insurance – including the Road Traffic Acts, plus the third and fourth EC Motor Insurance Directives

• fleet policy cover – key differences to standard motor policies

• risk assessment and pricing: how an underwriter assesses risks, including ‘burning costs’ pricing and ‘book less bonus’

• renewal reviews and outstanding claims reserves

• an introduction to fleet risk management

• key aspects of fleet claims handling This course includes plenty of opportunity for discussion, exercises and case studies.


Intermediate Personal Accident Insurance Duration: 1 Day About the course The aim of the workshop is to develop delegates’ knowledge of Personal Accident and Sickness insurance. It explores a little more deeply the aspects, which need to be understood by those involved in providing Personal Accident technical or administrative services. Who should attend? This workshop provides a follow up and refresher course to the Introductory Personal Accident and Sickness insurance course. Workshop Content A review and discussion of Personal Accident & Sickness Insurance:

• background and type of policy — e.g. single, group, PA & Sickness etc.

• accident cover and Sickness cover A review and discussion of policy cover including the scope of typical cover and principles of non-indemnity insurance, including:

• features and benefits and policy extensions including levels of cover

• policy definitions

• conditions

• exclusions A discussion that covers practical claims investigation, including;

• claim forms and claims documentation and policy cover including exclusions

• liaison with GPs and specialists and the importance of the Access Medical Reports Act 1998

• fraud indicators and the use of external investigators

• calculating benefits and settlements This section includes relevant case law and case studies


Intermediate Professional Indemnity Insurance Duration: 1 Day About the course This course will provide valuable background knowledge into the workings of the PI market and will assist in the selling of this product. Who should attend? This course has been designed for delegates with previous involvement in Professional Indemnity insurance and who wish to extend their knowledge. Anyone selling PI cover should consider this course, unless a specialist in this field. Workshop Objectives Delegates who successfully complete this workshop will be able to: -

• explain the major exposures of different professionals and identify the major differences in coverage offered to them.

• compare and contrast the coverage given by different policy wordings.

• identify how professional indemnity insurance should be dovetailed with other liability insurances.

• explain the important points to remember when dealing with a professional negligence claim

• describe the underwriting process and identify the principle underwriting considerations. Workshop Content

• a recap on the duty of care owed by professionals

• comparison of tort and contractual liability - how they co-exist, limitation periods etc.

• Limitation or Prescription Periods

• Risk assessment

• Policy wording consideration - Claims made - Insuring/operative clause - Civil liability/negligence - Retroactive Date - Specialist extensions - Collateral Warranties

• how PI cover dovetails with liability insurance

• factors to be considered when underwriting the professional indemnity risk

• understand what advice should be given to customers regarding how to make a claim including contact numbers and timescales.


Intermediate Property and Casualty Reinsurance Duration: 1 Day About the course The aim of this one-day workshop is to provide delegates who have worked in reinsurance for a period of time and have gained some experience with the opportunity to build upon and develop their base knowledge. This course centres upon the considerations associated with the reinsurance of property and casualty insurance accounts. The course is largely scenario based in order to investigate the effects of clauses and wordings. Who should attend? This workshop is ideal for those who have acquired some knowledge with regard to the theory and types of reinsurance and wish to develop this further by examination of treaty wordings and familiarisation with the working of clauses within. Workshop Content

• Proportional and Non-proportional treaty wordings

• the meaning and operation of premium and accounting issues

• the application of loss clauses

• reinsurance underwriting considerations for both property and casualty accounts

• rating of both proportional and non-proportional contracts

• the composition of the premium for both facultative and treaty reinsurance

• the effect of MPL and EML upon reinsurers’ retention


Intermediate Public Liability Insurance Duration: 1 Day About the course This course can be used to follow on from the Intermediate Liability Insurance course and takes the subject of Public and Products Liability insurance to a more advanced level. Who should attend? This course would be suitable for those having responsibilities for handling PL business and that need a good grasp of the various aspects of Public Liability insurance. Workshop content: Liability Policy Cover

• refresher on Public Liability and Products Liability knowledge

• alternative claims triggers

• events occurring

• claims made

• alternative wordings

• caused by

• in connection with

• financial loss cover

• costs inclusive and costs excluding wording Specialist Liability Covers

• environmental impairment

• product Guarantee/Recall Key Legislation

• consumer protection

• sale of goods

• Unfair Contract Terms

• pollution

• Underwriting North American exposures

• effective management of claims reserves

• Burning cost pricing Claims

• current issues


Intermediate Reinsurance Duration: One day About the course This one day interactive course takes the subject of Reinsurance to a more advanced level. Who should attend? Those who have some experience of reinsurance who would like a more detailed explanation of the different types of reinsurance available and how they operate. Learning Outcomes By the end of the workshop delegates will be able to:

• Demonstrate a thorough understanding of reinsurance

• Explain the differences between facultative, treaty and other forms of reinsurance

• Show how risks are allocated to the different types of proportional treaties

• Show how claims are recovered from a catastrophe excess of loss programme

• Explain aggregation, exposure and rating bases

• Demonstrate an understanding of the interrelationship of the different methods and types of reinsurance

Workshop Content

• Proportional treaties – proportional and surplus

• allocation of risks

• year of account

• premium and claims reserves

• large loss notifications

• profit commission

• portfolio transfers Non-Proportional treaties – including per risk and cat

• premium bases

• flat or adjustable

• minimum and deposit premiums

• adjustments

• burning costs

• claims bases

• reinstatements Facultative Quota Share Facultative Excess of Loss Aggregate and stop loss treaties – claim calculations


Interpreting & Assessing Company Financial Statements Duration: 1 Day About the course This course is aimed at delegates familiar with the basic structure of company financial statements or as a progression from the 1-day courses: Interpreting Company Accounts and Assessing Company Performance and Introduction to Financial Accounting. Who should attend? People who are responsible for D&O client and underwriter liaison including those responsible for placing D&O liability insurance for new businesses. The course is equally pertinent to people who wish to learn more about balance sheet analysis. Workshop content

• exploring Company performance and potential through an analysis of the profit and loss account

• assessing the financial strength – liquidity and solvency through balance sheet analysis

• assessing the company cash management through the cash flow statement

• gauging the risks to future performance though projection of financial statements

• assessing the management and Governance capability of the Company

• a spreadsheet model will be used to identify the key areas of examination to assess probable future outcomes

• key areas of examination will be identified in respect of the key financial statements – the profit and loss account, the balance sheet and the cash flow statement

• the rationale of assessing prospects for mergers and takeovers will be discussed

• a further look at new business start-ups. The right and wrong ways of starting a business and how to interpret financial data from companies who do not have a track record

• new public offerings of securities– how they work and applicable time scales


Interpreting Company Accounts & Assessing Company Performance Duration: 1 Day About the course Two of the most critical documents required by underwriters for D&O placements are the P&L accounts and interim statements. This gives insurers a good idea of the overall health of the proposing company. This course helps delegates understand the overall aspects of financial accounting and what the figures mean to the proposing company and ultimately their D&O liability insurer. The course includes a case study of account interpretation. Who should attend? People who are responsible for D&O client and underwriter liaison including those responsible for placing D&O liability insurance for new businesses. Workshop content

• the main aspects of Financial Accounting

• exploring the structure of the ‘balance sheet’ the ‘profit and loss account’ the ‘interim statement’ and the ‘cash flow statement’

• financial health check – what to look out for

• a review of the different types of financial backing, the raising of extra cash and re-financing – what are the options?

• a review of assets and liabilities – are they good enough and how do you spot potential problems in this area?

• understanding risk transfer mechanisms

• MBO’s and MBI’s what do they mean and how you can spot the indicators of an imminent MBO or MBI

• shareholders – the different types of shareholder and their influence on a company

• new business start-ups. The right and wrong ways of starting a business and how to interpret financial data from companies who do not have a track record

• new public offerings of securities– how they work and applicable time scales

• acquisitions and mergers – how do they work and how can you spot one coming!


Lloyd's and the London Market - Stage 2 Duration: 1 Day

About the course The Lloyd’s Market has evolved over centuries from a coffee shop into a $Multi-Billion Global Operation. This course delves into the structure and complexities of making a placement into the Lloyd’s and Company market. The course also looks at the role of the bureaux and the governance structure of Lloyd’s. The course augments study for the LMIT (London Market Introductory Test).

Who should attend? This course is a progression from our Introduction to Lloyd’s and the London Market course and does assume that delegates have either attended our introductory course or have an understanding of the structure and working practices of the Lloyd’s and London market.

Workshop content The Slip, what and why Contract Certainty, the basic structure of the MR Contract (MRC) and the the legal status of the slip

• the future

• contract document production system

The placing process

• Leader, following market

• the subscription market process - a changing world

• written lines/signed lines

• with and without disproportionate signing

• order hereon – lines percentage of order/whole

The Bureaux (Xchanging) XIS, XCS, LPSO Processes stage 1 and 2 signing/express check, de-linking

Claims

• CLASS at Lloyd’s, ECF, role of XCS

Responsibilities and Reporting Structure at Lloyd’s -

• Council, Franchise Board, Committee

Compliance

• who is responsible to whom?

• what are the key principles?

The role of market bodies: ABI, IUA, LMA, BIBA, LMBC, IIB, MRG

Surplus Lines business

• what is it, why?

• core rules

The importance of reinsurance

• a brief review of how it might be used in the London market

London Market Legal Aspects


Duration: 1 Day About the course This one day interactive workshop explores the legal aspects of placing and administering (re)insurance business placed on the London subscription market. The course reviews the legal process of conducting insurance business in the London market and investigates and highlights potential pitfalls and issues through the use of real cases, case study and discussion. Who should attend? Delegates who are involved in placing, claims handling, compliance and technical support for policy placement &administration. Workshop content Law and Jurisdictional Issues

• differing legal systems, Arbitration / ADR, Status of the documentation

• Contract Certainty, MR Placement Slip, Broker Insurance Docs / Cover Notes Broking & The Law

• Sub-broker / Co broker, Broker Responsibilities, Brokerage, Material Facts / Utmost Good Faith, Truth of Statements Clause, choice of (Re)insurers

Premium

• Estimated, Payment Clauses, Warranties Underwriting and the Law Leading Underwriter

• LUA’s, GUA – powers and responsibilities, to be entered, promised lines /pencilled lines Conditions Warranties, Subjectivities, Conditions Notice of cancellation

• Provisional, NCAD Signing Down The “paper”

• Placement

• Claims…who owns it?

• Retention of Records


Reinsurance Contract Wordings Duration: 1 Day About the course This course looks at the purposes of the clauses in a typical reinsurance treaty wording and explores the effects of the clauses. Who should attend? This course is relevant to all types of reinsurance claims and placing practitioners. The course is designed for people who understand the concepts of reinsurance and the covers that are available who would like an in depth knowledge of the clauses that play a major part in claims and placing negotiation. Workshop content

• contract overview

• the legal position of the treaty contract v slip

• the impact of law and jurisdiction

• what should a “typical” non-marine wording include?

• a review of the “content” of a “typical” contract wording

• how a loss date falls within a policy period for different policy types i.e. losses occurring during, loss discovery date, claims made, risk attaching, interlocking

• core clauses - what issues do they raise and how do they operate?

• Interest – class of business – coverage

• Extended expiration Exclusions

• Reinsuring clause – occurrence, cause, loss

• Definitions – risk, event

• Reinstatement

• Run off provisions/portfolios

• Terminations – security downgrade

• Offset

• Cut through clauses

• ADR

• Arbitration

• Currency Provisions

• Claims notification – PLA – Cash loss

• Inspection of records

• Errors and omissions

• Sunset clause


Reinsurance Law Duration: 1 Day About the course A full day reviewing and discussing a wide range of topics, the court cases and the “logic” behind some of the decisions. Who should attend? An essential day for anyone involved in “underwriting”, slip and / or contract wording preparation and claims handling. Workshop content

• Contract Certainty – the Code of Practice

• does this guarantee a legally certain contract?

• the legal base

• understanding the differences and similarities between differing legal systems - Common Law v Civil Law - Common Law v Common Law (e.g. UK v US, UK v Bermuda) - the crucial import of Jurisdiction and Proper Law

• documentation? The Cover Note v The Slip v The Policy Wording

• responsibilities? - the Role and Responsibilities of the Broker, including retention of files - the Role and Responsibilities of the “Leader” - the follow the leader clause

• Signing down – what is legally acceptable?

• information and estimated – what might they really mean?

• what do the terms REALLY mean? - Warranty - Condition Precedent - Condition - Claims Co-operation Clause - Follow the Settlement versus Claims Co-operation - Service of Suit and Arbitration - Inspection Clauses or not - Errors and Omissions Clause - Without Prejudice

• Incorporation of terms - Back to Back - Local Jurisdiction - Arbitration - Local Law

• Material Fact and UGF. What is a Material Fact in R/I? Are any Terms implied into a reinsurance contract?

• what is Event, Occurrence, Clause?


Underwriting Project Cargo insurance Duration: half day About the course This course provides a comprehensive insight into the process of underwriting large capital projects being transported by road, rail, sea or air (known as project cargo insurance). This includes the Delayed Start-Up aspect of this class of business, and the legal liabilities attached to the owners of goods and the carriers who transport them. Who should attend?

• those working as underwriters and claims practitioners in insurance and reinsurance companies,

• Insurance and Reinsurance brokers with marine insurance experience.

• other insurance professionals, such as surveyors, loss adjusters, solicitors Workshop Content

• know the business environment of project cargo risks

• understand the risk & legal environment of project cargo risks transported by road, rail, sea or air

• understand the scope of cover and market practices of project cargo insurance

• understand the underwriting of project cargo risks

• understand claims considerations and procedures. Learning outcomes At the end of the course you will be able to:

• describe the business environment of project cargo risks

• understand the legal environment surrounding the movement of goods by road, rail, sea and air

• outline the scope of cover and market practices for this class of insurance

• apply relevant factors in the underwriting of project cargo insurance

• understand claims practices.


Advanced Insurance Courses This is where our insurance technical training gets serious! All of our advanced courses are designed to enhance delegates' understanding of their chosen field. Our advanced courses also complement study for professional qualification. All of our advanced courses are very specific and refer to recent case law and market precedence. The courses are interactive and are held in a workshop style with exercises, case studies and plenty of opportunity for discussion and debate. All of our trainers are experts in their field and have the ability to interact with delegates at a high technical level, whilst keeping the course interesting, topical and up-to-date. We have not included our advanced level course outlines in this document as they tend to be bespoke and as such we do not run them with a standard outline. If you are looking for a course to cover a specific area, at this level, please do not hesitate to contact us.

Technical Insurance Training Workshops Insurance Training Workshops... · Intermediate Marine Cargo...

Documents

Transcript of Technical Insurance Training Workshops Insurance Training Workshops... · Intermediate Marine Cargo...