Company

LOGO

Bridging the Technology gap

TechBridge, Inc

www.techbridge.org

Mission

Our mission is to help other nonprofits leverage technology to better serve the

community. We help nonprofits to:

Solve mission-critical initiatives Improve communications with stakeholders Increase operating efficiencies

Knowledge Center

The goal of the TechBridge Knowledge Center is to maximize customer

satisfaction through: Timely provision of scalable IT service requests End-to-end service request tracking Streamlined communications processes Centralized knowledge management Increased availability of online solutions

Online ticketing

One way that TechBridge is harnessing the power of online solutions is through the

use of our ticketing system:

Online help is just a click way

View a list of common problems and solutions

Online help is just a click away

Open a new service request, view old tickets and get updates on existing ones

Managed Services

What is it? Why do you need it?

Managed Services is an ongoing, regularly-managed preventative computer, network and printer support service.

Managed Services will help maintain a stable and productive computing environment.

With TechBridge you get…

Remote / On-site Desktop and Network Support

Help desk support from the TechBridge Knowledge Center

Emergency supportRoutine Maintenance including updates

and patchesInfrastructure documentationConsulting

Technology Assessment and Planning

Implementing a well thought out technology plan can:

Increase efficiency in your daily operations Assist with budgeting so you spend money more

effectively Give donors more confidence in your organization Protect your organization from the impacts of employee

turnover through the distribution and documentation of information

Help avoid crisis by reducing the chance of losing valuable information about your constituents and donors