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    PRESENTATION ON

    TEAM

    By :-

    HIMANSHU MALHOTRA

    MBA 1st Semester

    03111403910

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    TEAM

    A team comprises a group of people or animals

    linked in a common purpose. Teams are especially

    appropriate for conducting tasks that are high in

    complexity and have many interdependentsubtasks.

    http://en.wikipedia.org/wiki/Groups_of_peoplehttp://en.wikipedia.org/wiki/Animalhttp://en.wikipedia.org/wiki/Complexityhttp://en.wikipedia.org/wiki/Complexityhttp://en.wikipedia.org/wiki/Animalhttp://en.wikipedia.org/wiki/Groups_of_people
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    HOW WE EXPLAIN THE

    POPULARITY OF TEAM ?

    FLEXIBILITY

    RESPONSIVE TO CHANGE ENVIROMENT

    QUICKLY ASSEMBLED, DEPLOYED, REFOCUSED,

    AND DISBANDED. INCREASED EFFICIENCY

    ENHANCED PERFORMANCE

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    http://upload.wikimedia.org/wikipedia/commons/0/0b/Rugby_union_scrummage.jpg
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    STAGES OF TEAM

    DEVELOPMENT

    1. FORMING

    2. STORMING

    3. NORMING4. PERFORMING

    5. ADJOURING

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    FORMING

    THE FIRST STAGE OF TEAM DEVELOPMENT

    PROCESS, CHARACTERIZED ABOUT THE

    GROUPS PURPOSE, STRUCTURE, AND

    LEADERSHIP.

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    STORMING

    THE SECOND STAGE OF THE TEAM

    DEVELOPMENT PROCESS, CHARACTERIZED BY

    INTRAGROUP CONFLICT.

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    NORMING

    IN THIS PROCESS THE TEAM STRUCTURE

    SOLIDIFIES AND MEMBER ASSIMILATE A

    COMMON SET OF EXPECTATION FORAPPROPRIATE WORK BEHAVIOUR.

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    PERFORMING

    IN THIS STAGE THE STRUCTURE IS FULLY

    FUNCTIONAL AND ACCEPTED BY TEAM

    MEMBERS AND THEIR ENERGY IS FOCUSED ON

    PERFORMING THE NECESSARY TASKS.

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    ADJOURNING

    IN THE FIFTH AND FINAL STAGE OF THE TEAM

    DEVELOPMENT PROCESS, THETEAM WRAPS UP

    ITS ACTIVITIES AND PREPARE FOR

    DISBANDMENT.

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    STAGES OF

    GROUP

    DEVELOPME

    NT :

    GROUP

    MATURITY :

    FORMING UNDER

    DEVLOPED

    IMMATURE

    STORMING EXPERIMENT

    ING

    IMMATURE

    NORMING SETTINGDOWN SEMI-MATURE

    PERFORMING TEAM MATURE

    ADJOURNING DISBANDING MATURE

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    TYPES OF WORK TEAM

    1. FUNCTIONAL TEAMS

    2. PROBLEM SOLVING TEAM

    3. SELF-MANAGED TEAMS

    4. CROSS-FUNCTIONAL TEAMS

    5. VIRTUAL TEAMS

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    FUNCTIONAL TEAM

    A TEAM COMPOSED OF MANAGER AND THE

    EMPLOYEES IN HIS OR HER UNIT WHO AREOFTEN INVOLVED IN EFFORTS TO IMPROVE

    WORK ACTIVITIES OR TO SOLVE SPECIFIC

    PROBLEMS WITHIN A PARTICULAR FUNCTION

    UNIT.

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    PROBLEM SOLVING TEAM

    A TEAM IN WHICH MEMBERS SHARE IDEAS OR

    OFTEN SUGGESTIONS ON HOW WORK PROCESSES

    AND METHOD CAN BE IMPROVED

    IMPROVING QUALITY, EFFICIENCY, AND WOKENVIROMENT

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    http://upload.wikimedia.org/wikipedia/commons/c/c4/Training_meeting_in_a_ecodesign_stainless_steel_company_in_brazil.JPG
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    QUALITY CIRCLES

    WORK TEAMS OF 8 TO 10 EMPLOYEES AND

    SUPERVISORS WHO SHARE AN AREA OF

    RESPONSIBILITY BY MEETING

    REGULARLY TO DISCUSS THEIR QUALITYPROBLEMS, INVESTIGATING CAUSES OF

    THE PROBLEMS, RECOMMENDING

    SOLUTIONS, AND TAKING CORRECTIVE

    ACTIONS.

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    SELF-MANAGED WORK TEAM

    A FORMAL GROUP OF EMPLOYEES THAT

    OPERATE WITHOUT A MANAGER AND ISRESPONSIBLE FOR A COMPLETE WORK

    PROCESS OR SEGMENT THAT DELIVERS A

    PRODUCT OR SERVICE TO AN EXTERNAL OR

    INTERNAL CUSTOMER.

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    CROSS-FUNCTIONAL

    TEAM WORK

    A GROUP OF WORKERS CONSISTING OFEMPLOYEES FROM ABOUT THE SAME

    HEIRARCHICAL LEVEL BUT FROM DIFFERENTWORK AREAS IN THE ORGANIZATION

    BROUGHT TOGETHER TO ACCOMPLISH APARTICULAR TASK.

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    VIRTUAL TEAMS

    TEAMS THAT USE COMPUTER TECHNOLOGY TO

    LINK PHYSICAL DISPERSED MEMBERS IN ORDER TO

    ACHIEVE A COMMON GOAL

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    WORK GROUPS

    AND

    WORK TEAMS

    WORK GROUP - TWO OR MORE INDIVIDUALS WHO HAVE

    COME TOGETHER TO SHARE INFORMATION AND MAKE

    DECISSIONS IN ORDER TO ACHIEVE CERTAINOBJECTIVES.

    WORK TEAMINDIVIDUALS WHO COME TOGETHER TO

    GENERATE POSITIVE SYNERGY THROUGH A

    COORDINATED EFFORT; INDIVIDUAL EFFORT RESULTIN A LEVEL OF PERFORMANCE THAT IS GREATER

    THAN THE SUM OF THOSE INDIVIDUAL INPUTS.

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    HOW WORK GROUP AND WORK

    TEAMS DIFFER ?

    GOALS

    SYNERGY

    ACCOUNTABILITY

    SKILLS

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    CHARACTERISTICS OF HIGH

    PERFORMING WORK TEAMS

    UNIFIED COMMITMENT

    CLEAR GOALS

    RELEVANT SKILLS

    NEGOTIATING SKILLS

    INTERNAL SUPPORT

    EXTERNAL SUPPORT

    EFFECTIVE LEADERSHIP

    MUTUAL TRUST

    GOOD COMMUNICATION

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    CLEAR

    GOALS

    RELEVANT

    SKILLS

    NEGOTIATING

    SKILLS

    INTERNAL

    SUPPORT

    EXTERNAL

    SUPPORT

    EFFECTIVE

    LEADERSHIP

    MUTUAL

    TRUST

    GOOD

    COMMUNICATION

    UNIFIED

    COMMITMENT

    EFFECTIVETEAMS

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    CAPABLE OF READJUSTING THEIR WORK SKILLS-

    CALLEDJOB MORPHINGTO FIT THE NEEDS

    OF THE TEAM.

    HAVE BOTHTECHNICAL AND

    INTERPERSONAL SKILLS.

    EFFECTIVE LEADERS CAN MOTIVATE A TEAM,

    REALIZE THEIR POTENTIAL .

    INTERNAL SUPPORT - PROPER TRAINING,

    INCENTIVE PROGRAM .EXTERNALY, MANAGEMENT SHOULD PROVIDE

    THE TEAM WITH THE RESOURCES NEEDED TO

    GET THE JOB DONE.

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    Key Characteristics of Team Building

    Have definite session and longer-term goals and know how

    the session goals lead to the longer term ones.

    Use an engaging and varied base activity that involves each

    participant in something that he or she enjoys doing.

    Use an activity that achieves that engagement while having

    genuine parallels to the workplace and has relevance with the

    session goals.

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    Select an activity that requires the same kind of skill sets and

    team approaches that are needed at work - albeit one that is

    removed from the work itself.

    Consider using an independent (internal or external) facilitator -

    to allow all levels to join in as equals and to avoid it feeling like a

    "sermon from above".

    Debrief using a predefined process that highlights the workplace

    parallels and allows the participants to extract their own learning

    rather than be preached to.

    Use a proven mechanism to transfer the learning back to the

    workplace, ideally integrated within the debriefing process itself

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    THE 5 Ps OF TEAM BUILDING

    PROCESS

    Teams are a useful business tool for process and qualityimprovement, which may lead to higher customer

    satisfaction or cost reduction. Many managers recognizethe benefits teams may bring but do not properly considerwhat it takes to get a team functioning in the directionmanagement desires .

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    THE 5 P ARE

    PURPOSE

    PARTICIPATION

    PLACEMNT

    PROCESS

    PLAN

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    PURPOSE Will the team clearly understand why it exists,

    what it is to do and how it will know they aresuccessful? The team and management must agreeto written purpose or mission statement so that

    they are working together in a common directiontowards solutions that meet their overall purpose.

    Team goals and management deadlines shouldalign with their overall purpose and will serve to

    guide the team performance and help them meetchallenges.

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    PARTICIPATION

    Who would be the best people to include on theteam and how large should the team be in order toaccomplish its purpose? Management needs toconsider necessary skill sets, professional attitudes,

    and process knowledge when selecting teammembers. In addition, for membership at theformation of team or as team personnel needs togrow, look for a balance between personality types

    for both task and people focus to be included sothe solutions team may design will be more diverseand innovative to achieve team purpose andrequired work.

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    PLACEMENT

    Where will the team members be physically locatedand how often should the team plan to havemeetings? If the team is to be an intact workgroup, this may make some things simpler but the

    team will need a meeting room for complexproblem solving. If the team is spread overmultiple sites, managers will need to considercosts and possible problems team may have due toculture or time differences, and then determine

    whether travel for some meetings is required or ifany special equipment is needed for members tomeet regularly via phone or on-line.

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    PROCESS

    How will the team get to where it needs to go in order toaccomplish its purpose? The team should develop andagree to their ground rules, any constraints thatmanagement may set related to decision-making authority

    or functional boundaries. Initial team training shouldinclude meeting management with a suggested meetingagenda and record-keeping formats, interpersonalcommunication, problem solving, and if relevant to team's

    work include process mapping .

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    PLAN

    Will the team acknowledge when its project or assignmentwill be complete and know what it needs to accomplish itstasks? If the team goals are specific to their purpose andthe team agrees these are relevant and achievable goals,then the team needs to agree to a timeline for goals and a

    way to measure how they are doing towards goals. Not onlyshould the team and their management define workdeadlines and expected milestones in its goals andschedules, but it should also include necessary training toacquire team and task related skills.

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    TURNING INDIVIDUAL

    INTO

    TEAM PLAYERS INDIVIDUAL ACHIEVEMENTS, STRONG WILL

    SURVIVE, INDIVIDUAL RESISTANCE.

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    VARIOUS CHALLENGES

    ONE OF THE BARRIER TO TEAM DEVELOPMENT

    PROCESS IS INDIVIDUAL RESISTANCE.

    COMMUNICATION, CULTURE.

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    ROLE OF TEAM MEMBERS

    CREATOR-INNOVATORS

    EXPLORER-PROMOTERS

    ASSESSOR-DEVELOPERS

    THRUSTER-ORGANIZERS

    CONCLUDER-PRODUCERS

    CONTROLLER-INSPECTORS

    UPHOLDER-MAINTAINERS

    REPORTER-ADVISERS

    LINKERS

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    LINKERS

    REPORTER-

    ADVISERS

    UPHOLDER-

    MAINTAINERS

    CONTROLLER-

    INSPECTORS

    CONCLUDER-

    PRODUCERS

    THRUSTER-

    ORGANIZERS

    ASSESSOR-

    DEVELOPERS

    EXPPLORER-PROMOTERS

    CREATOR-

    INNOVATORS

    TEAM

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    CREATOR- INNOVATORS

    ARE USUALLY IMAGINATIVE AND GOOD AT

    INITIATING IDEAS OR CONCEPT.

    ARE INDIPENDENT AND PREFER TO WORK AT

    THEIR AT THEIR OWN PACE AND OFTEN AT

    THEIR OWN TIME.

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    EXPLORER - PROMOTERS

    TAKE NEW IDEAS AND CHAMPION THEIR CAUSE.

    PROMOTE IDEAS TAKING FROM CREATOR-

    INNOVATORS AND FINDING THE RESOURCES TO

    PROMOTE THOSE IDEAS.

    HOWEVER THEY OFTEN LACK THE PATIENCE AND

    CONTROL SKILLS TO ENSURE THAT IDEAS ARE

    FOLLOWED THROUGH IN DETAIL.

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    ASSESSOR-DEVELOPERS

    HAVE STONG ANALYTICAL SKILLS.

    EVALUATE DIFFERENT OPTIONS AN ANALYZE

    BEFORE DECESSION IS MADE.

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    THRUSTER-ORGANIZERS

    SET UP PROCEDURES TO TURN IDEAS INTO REALITY

    AND GET THINGS DONE.

    THEY SET GOALS, ESTABLISH PLANS, ORGANIZE

    PEOPLE AND ESTABLISH SYSTEMS TO ENSURE THAT

    DEADLINES ARE MET.

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    CONCLUDER-PRODUCERS

    ARE CONCERNED WITH RESULTS

    THEIR ROLE FOCUSES ON KEEPING TO DEADLINES

    AND ENSURING THAT ALL COMMITMENTS ARE

    FOLLOWED THROUGH.

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    CONTROLLER-INSPECTORS

    HIGH CONCRN FOR ESTABLISHING AND

    ENFORCING RULES AND POLICIES.

    EXAMINE DETALS AND MAKE SURE INACCURACIES

    ARE AVOIDED.

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    UPHOLDER-MAINTAINERS

    HOLD STRONG CONVICTIONS ABOUT THE WAY

    THINGS SHOULD BE DONE.

    DEFEND THE TEAM AND FIGHT ITS BATTLES WITH

    OUTSIDERS WHILE, AT THE SAME TIME, STRONGLY

    SUPPORT FELLOW TEAM MEMBERS.

    THESE INDIVIDUALS PROVIDE STRONG TEAM

    STABILITY.

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    REPORTER-ADVISERS

    ARE GOOD LISTNERS AND TEND NOT TO PRESS

    THEIR POINT OF VIEW ON OTHERS.

    ENCOURAGES TEAM.

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    LINKERS

    TRY TO UNDERSTAND ALL VIEWS.

    THEY ARE COORDINATOR AND INTAGRATORS.

    TRY TO BUILD COOPERATION AMONG ALL TEAM

    MEMBERS.

    TRY TO INTEGRATE PEOPLE AND ACTIVITIES

    DESPITE DIFFERENCES THAT MIGHT EXIST.

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    ROLE OF MANAGER FOR SHAPING

    TEAM BEHAVIOURS

    PROPER SELECTION

    EMPLOYEE TRAINING

    REWARDING THE APPROPRIATE TEAM BEHAVIOURS.

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    PROPER SELECTION

    TECHNICAL SKILLS

    SOCIAL SKILLS

    TEAM SKILLS

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    TRAINING

    PROBLEM SOLVING

    COMMUNICATION

    CONFLICT RESOLUTION

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    REWARDS

    REWARDS ON COOPERATIVE EFFORTS RATHER

    THAN COPMETITIVE ONE.

    PROMOTIONS, PAY RAISE.

    Eg. TRAINING NEW COLEAGUES, SHARING

    INFORMATION WITH TEMMATES, HELPING RESOLVE

    TEAM CONFLICTS.

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    THAT THE END OF

    MYPRESENTATION

    THANK YOU