Teamof choiceframework
-
Upload
mrsteamdoc -
Category
Technology
-
view
7.134 -
download
1
description
Transcript of Teamof choiceframework
Imagine Becoming…Imagine Becoming…
A Team OfA Team Of
Imagine A Imagine A Team Where...Team Where...
• Everyone knows the goal
• Members work cooperatively to achieve results
• Creativity is respected
• New and better ways are consistently sought out
• People value their team membership and rarely leave for other opportunities
• The commitment to success is obvious
CCheckheck
Start by knowing Start by knowing where you are...where you are...
CheckCheck• Understand your organization’s
goals• Understand job responsibilities and
have the skills to perform• Trust each other and provide help
where needed• Deal with conflict appropriately and
use it to create positive change• Share information openly and freely
with each other• Know the expectations for
performance• Use time well and solve problems
effectively
Use a Team Check-up to Use a Team Check-up to learn if team members...learn if team members...
HHearear
Find out why you are Find out why you are where you are and how where you are and how
to chart a course into to chart a course into the future...the future...
• Provide the results of the assessment to all team members
• Use a SWOT exercise to get all points of view and discover ideas to move the team forward
• Create a preferred future based on everyone’s input
• Develop a follow-up plan and put it into action
HearHearGet the team together to Get the team together to
review the Team Check-Upreview the Team Check-Up
OOpenpen
Build a human Build a human infrastructure that infrastructure that
will support your will support your future...future...
• Identify everyone’s communications style within the DISC model of behavior
• Create awareness of individual style and its impact on the team
• Show how to adapt personal styles and open communication
• Build the elements of trust- Congruence, Reliability, Openness and Acceptance
OpenOpenMap the communication Map the communication
patterns of the teampatterns of the team
• Develop listening as a key skill in communication with internal and external customers
• Expand the ability to express ideas, feelings and goals in a way that strengthens the team
• Help people learn more about each other while they build trust
• Encourage responsibility and appropriate control of emotions
• Link personal goals and values to the purpose of the team
Open Open FurtherFurther
Provide guided exploration Provide guided exploration of interpersonal of interpersonal
communication through communication through Adventures in AttitudesAdventures in Attitudes®
IInvolvenvolve
Provide reasons for Provide reasons for team membership...team membership...
• Identify each person’s strength as a Creator, Advancer, Refiner or Executor
• Provide practice solving problems or developing new products, services or procedures using these roles
• Experience total involvement with a 30 day idea campaign to reduce costs or increase customer satisfaction
InvolveInvolveEquip people to embrace Equip people to embrace and participate in changeand participate in change
CCheck heck AgainAgain
Create a feedback Create a feedback culture to keep the culture to keep the
team process team process dynamic...dynamic...
• Revisit the Team Check-Up and compare results to original assessment
• Use 360 Feedback to assess individual team member or team leader behavior
• Conduct customer satisfaction surveys (internal and external)
• Introduce an Individual Development Planning process to set and achieve goals
Check Check AgainAgain
Assess the organization Assess the organization and its members to and its members to
measure progress and build measure progress and build skillsskills
EEnrichnrich
Tap the depths of Tap the depths of human synergy...human synergy...
• As the process continues, offer additional opportunities to strengthen the relationships between:– Sales reps and prospects with
Sales Training– Employees and customers with
Customer Service Training– Supervisors and employees
with Management Development– All members of the team with
Team Building
EnrichEnrichTake the learning deeper Take the learning deeper
and deeper while and deeper while expanding the potential expanding the potential
of the teamof the team
Imagine Becoming…Imagine Becoming…
A Team OfA Team Of