Teambuilding For Supervisors. © Business & Legal Reports, Inc. 0506 Session Objectives You will be...
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Transcript of Teambuilding For Supervisors. © Business & Legal Reports, Inc. 0506 Session Objectives You will be...
© Business & Legal Reports, Inc. 0506
Session ObjectivesYou will be able to:
• Recognize the value of team efforts
• Identify the characteristics of an effective team
• Build commitment and cooperation among team members
• Use teams effectively to achieve goals
© Business & Legal Reports, Inc. 0506
Session Outline• Characteristics of effective teams and
members• Creating a productive work atmosphere• Encouraging commitment, cooperation, and
contributions• Effective communication and conflict
resolution•Measuring progress and recognizing
achievement
© Business & Legal Reports, Inc. 0506
Benefits of Teambuilding• Increased efficiency
• Heightened motivation
• Improved quality of output
• More flexible operations
• Enhanced creativity
© Business & Legal Reports, Inc. 0506
Effective Teams• Manageable size
• Diverse skills, knowledge, and experience
• Resourceful, competent leadership
• Common goals
© Business & Legal Reports, Inc. 0506
Effective Teams (cont.)
• Cooperation
• Solidarity
• Open exchange of ideas and information
•Mutual respect and support
© Business & Legal Reports, Inc. 0506
Team Members• Understand their own and others’ roles
• Agree on goals and the tasks to achieve them
• Trust and cooperate with one another
• Continually communicate and coordinate efforts
© Business & Legal Reports, Inc. 0506
Team Members (cont.)
• Achieve consensus through listening, debating, and compromise
• See value in combining all members’ skills, experiences, and perspectives
• Believe that the combined efforts of the team will produce worthwhile benefits
© Business & Legal Reports, Inc. 0506
Create the Right Atmosphere• Design an informal,
relaxed, and open work environment
• Encourage respect for different points of view
• Require professionalism and courtesy
• Promote mutual respect
• Be fair and consistent
© Business & Legal Reports, Inc. 0506
Set Clearly Defined Goals• Communicate
expectations at the outset
• Explain goals and objectives
• Encourage feedback
• Prioritize goals and determine how each will be achieved
• Decide how success will be measured
© Business & Legal Reports, Inc. 0506
Build Commitment•Write a mission statement
• Cultivate a sense of belonging and acceptance
• Set a good example
© Business & Legal Reports, Inc. 0506
Build Commitment (cont.)
• Show concern for team members
• Celebrate group success
© Business & Legal Reports, Inc. 0506
Encourage Contributions• Ask for full participation
• Welcome suggestions
• Coach and counsel team members
© Business & Legal Reports, Inc. 0506
Encourage Contributions (cont.)
• Provide challenging assignments
• Delegate meaningful tasks
© Business & Legal Reports, Inc. 0506
Promote Cooperation• Emphasize
collaboration, not competition
• Promote the sharing of information, ideas, and expertise
• Endorse compromise
• Reinforce team-oriented behavior
© Business & Legal Reports, Inc. 0506
Provide Adequate Support• Keep in close touch with
the group
• Provide adequate training
• Make sure required resources are available
• Give the team enough time to complete its mission
• Give clear and accurate instructions
© Business & Legal Reports, Inc. 0506
Provide Adequate Support (cont.)
• Help members coordinate team duties with other responsibilities
• Encourage team members to bring problems to you
• Go to bat for your people
• Encourage support between one another
© Business & Legal Reports, Inc. 0506
Maintain Communication• Allow adequate time for
group discussion
• Encourage constructive criticism of ideas
• Provide feedback and guidance
• Teach debating and listening skills
• Be accessible to your team
© Business & Legal Reports, Inc. 0506
Resolve Conflicts Promptly• Some conflict is normal• Establish ground rules for dealing with
conflict • Teach conflict resolution techniques • Encourage team members to manage their
own conflicts• Step in when there is no swift resolution
© Business & Legal Reports, Inc. 0506
Establish Links•Maintain relationships with other teams,
departments, and functions
• Keep your manager informed
• Encourage team members to make useful connections
• Focus on the big picture
© Business & Legal Reports, Inc. 0506
Measure Progress• Keep an eye on
schedules
• Check workflow
• Monitor quality
• Observe individual performance
© Business & Legal Reports, Inc. 0506
Recognize Achievement• Recognize both
individual and group achievement
• Bestow a sense of prestige and status on team membership
• Recognize contributions in appraisals
• Reward successful completion of the mission