Team Zebra Charter Final

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GRaPE FORMAT TEAM CHARTER FOR TEAM ZEBRA – FMGT1K 2009

GOALS

Team Zebra mission statement: “Learn course concepts and produce quality work while having fun.”

BCIT Group Projects for Team Zebra

Project -Clients

Due Date Mark Value

Performance goal

Team Charter (ORGB) -Instructors, Team members

Fri Oct 2 10% - 100% involvement from Team members

- High Quality of work - Team Building

Leaders Forum (ORGB) -Instructors, Team members, set

Wed Nov 18 10% - Bring in an interesting/influential speaker

- Learn from speakers’ experiences

Practice Case (MKTG) -Instructors, Team members, set

Tues Sept 29 0% - 100% involvement from Team members

- High Quality of work - Practice Public speaking

Case #1 (MKTG) -Instructors, Team members

TBA by instructor 7.5% - 100% involvement from Team members

- High Quality of work - Practice Public speaking - Learn Course Concepts



- High Quality of work - Learn Course Concepts







Power Point Commercial (BSYS) -Instructors, Team members, Youtube

Thurs Oct 8 5% - 100% involvement from Team members


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MS Word Group Assignment (BSYS) -Instructors, Team members

Thurs Oct 29 10% - 100% involvement from Team members


MS Excel Group Assignment (BSYS) -Instructors, Team members

Thurs Nov 5 10% - 100% involvement from Team members


OTHER GOALS FOR GROUP PROJECTS:

For Team members to become more self-aware and learn how to handle different Team roles.

ROLES

TEAM ZEBRA PRIMARY AND SECONDARY BELBIN ROLES

Sandeep Rakkar Primary- Supporter Secondary- Finisher

Edith Szikinger Primary- Implementer Secondary- Shaper

Ajay Randhawa Primary- Implementer Secondary- Finisher

Nellie Zhang Primary- Supporter Secondary- Investigator

Kevin Nguyen Primary- Supporter Secondary- Investigator

Zack Li Primary- Supporter Secondary- Finisher

Tyler Blair Primary- Shaper Secondary- Co-ordinator

TEAM ZEBRA’S AGREED UPON ROLES

Sandeep Rakkar – FINISHER, ensuring that all aspects of assignments are completed.

Edith Szikinger – IMPLEMENTER, organising and planning action steps.

Ajay Randhawa – CREATER, bringing ideas to the forefront of group discussions.

Nellie Zhang – SUPPORTER, promoting team spirit and supporting ideas of others.

Kevin Nguyen – INVESTIGATOR, finding information and resources from outside the team.

Zack Li – EVALUATER, providing reasoned arguments for optional approaches.

Tyler Blair – SHAPER, keeping meetings in focus and on task.

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Team Zebra has taken the approach of rotating roles from the outset of our team building exercises, including our

Marketing Practice Case Analysis and the development of out Team Charter.

TEAM ZEBRA’S APPROACH TO MISSING ROLES AND ROLES THAT ARE OVER-REPRESENTED

NOT ENOUGH OF THESE ROLES: (solution to problem)

CREATORS:

Have INVESTIGATORS step into these roles during team discussions.

Brainstorm and Outline as a Team.

EVALUATORS:

Have SHAPERS step into these roles during team discussions

Encourage all Team members to speak up during Team discussions

TOO MANY OF THESE ROLES: (solution to problem)

SUPPORTERS:

Help keep Team on task by using schedules and deadlines.

Assign Team roles to save time.

FINISHERS:

Team will not rush work to meet deadlines by keeping a schedule.

Team will discuss all topics so everyone has clarity of topic and discussion.

Team Zebra will take the approach of having Team members supervise their original agreed upon roles to ensure the

Team is meeting all stated Team expectations.

PROCESSES (GROUND RULES)

Team Zebra members will communicate all meeting times and Team assignments through E-mail, so that all

Team members have access to information and body of work.

Team Zebra members are expected to attend, be punctual, and be active in all Team meetings.

PROGRESSIVE DISCIPLINE PROCESS

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First offence

Verbal warning will be given to the Team member

Second offence

Written warning will be given to the Team member. A copy will also be given to the instructor.

Third offence

Written warning will be give to the Team member again, as well marks will be deducted from peer evaluation.

A copy will be given to the instructor and will notify Team member that this is the last warning.

Fourth offence

Team takes a vote to kick out member from the Team for the assignment. A written notification will be given

to Team member and instructor about the decisions of the Team.

Team Zebra will recognize and celebrate successful assignment completions through High fives, Big smiles,

and Team events.

Team Zebra will effectively distribute tasks among Team members as a Team during meetings.

Team Zebra will regularly schedule Team meetings and establish deadlines to keep the Team on task and to

avoid rushing Team discussions or assignments.

DECISION MAKING AND PROBLEM SOLVING

Identify problem or opportunity

Choose the best decision process

Develop alternative solutions

Choose the best alternative

Implement the selected alternative

Evaluate decision outcomes

HANDLING DISAGREEMENTS AND CONFLICTS

Problem Solving: Team will find mutually beneficial solutions.

Avoiding: Team will avoid conflicts over less important issues in Team discussions.

Compromising: Team will compromise only if it has an overall greater benefit.

Forcing: Team will not force ideas upon each but will communicate underlying importance of issues during

Team discussions.

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Personnel Management: Appointing a Personnel Manager.

EVALUATING

Criteria and definitions for assessment of individual Team members’ contributions towards the team’s goals.

Performance Criteria # 1: Decision Making Skills

Description:

Open to seeing both sides of the problem and uses autocratic, voting/majority, consultation or

consensus/unanimity decision making method that is most beneficial to the team.

RATINGS

Exceeds Expectations Meets Expectations Below Expectations

Behavioural Anchors (Descriptors)

Thorough study of all possible solutions.

Makes prompt and effective decisions.

Takes initiative to ensure team comes to an agreement on the proper decision making method.

Makes Decisions that benefit the entire team not just the individual.

Considers both sides of an argument and is willing to compromise.

Recommends and agrees to the appropriate decision making method

Ignoring the problem

Not considering all solutions

Makes decisions that have a negative effect on the team.

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Performance Criteria # 2: Quality of Work Produced

Description:

Work meets the expectations/standards, is professionally presentable and is progressive to the

assignment.

RATINGS



Achieves higher standards then that set by the team.

Work is complete on USB or computer.

Work has excellent depth and coverage of the topic.

Maintains the standards set by the team for all group projects.

Work is always complete, legible and presentable.

Work meets project criteria

Work is often incomplete, late or un-presentable.

Does not meet the standards set by the team.

Work is off topic or has missing criteria.

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Performance Criteria # 3: Participation

Description:

Takes initiative to be prepared for active participation in team projects.

RATINGS



Helps out other members whenever possible.

Encourages other members to participate more in discussions.

Does extra outside research to be more prepared for team projects.

Attends all Team meetings, is on time and prepared.

Involved in all team projects and discussions.

Has the necessary material to present Team projects.

Often absent from labs or meeting or showing up late.

Does not participate in group discussions or help resolve issues within the Team.

Does not complete their fair share of work for team projects.

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Performance Criteria # 4: Respect for Others

Description:

Has ethical behaviour and respect for team members.

RATINGS



Step in if they see someone is being disrespectful.

Embraces multiculturalism and team diversity.

Makes other team members comfortable in Team settings and discussions.

Always uses respectful language when communicating with the Team.

Considers the views and opinions of other team members

Treats all team members equally and the same way they would like to be treated.

Avoiding the concerns of others

Using disrespectful language when communicating with others

Discrimination

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Performance Criteria # 5: Communication Skills

Description:

Creates and manages an effective system of communication and feedback.

RATINGS



Effectively gathers information and ideas from the team.

Understands all team members effectively.

Helps out another team member if they do not fully understand something.

Listens to everyone’s ideas and opinions.

Informs other team members with important information with proper notice.

If something is not fully understood they must ask questions to clarify.

Does not ask questions of there is a misunderstanding.

Provides information that is irrelevant, inaccurate or incorrect.

Disregards others and doesn’t listen to ideas and opinions.

Team Zebra agrees to complete its first Team and Individual assessment during Week 6, on or before Oct

16th, 2009.

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Team zebra agrees upon the above stated Team Charter

XKevin Nguyen

XSandeep Rakkar

XTyler Blair

XEdith Szikinger

XAjay Randhawa

XZack Li

XNellie Zheng

Team Zebra Charter Final

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